Chapter 4
BUSINESS STUDIES
BUSINESS
OBJECTIVES
The importance of business objectives:
Helps to direct, control and review the success of business
activities
To use resources efficiently towards final goals
To check back whether business is on track
When required, objectives may change so can plans
Business objectives need to meet the SMART criteria's:
Specific
Measurable
Achievable
Realistic and Relevant
Time-specific
Corporate aims:
Long-term goals business Profit satisficing
hopes to achieve Growth
Central purpose of a Increasing market share
business is expressed Survival
through corporate aims Corporate social
Long-term, far thought
responsibility (CSR)
objectives Maximizing short-term
Corporate objectives sales revenue
consist of: Maximizing shareholder
Profit maximization
value
Mission statements:
What are mission statements?
How do they benefit?
Inform outside groups about business’ central aims
Works as a motivating factor to employees
Includes moral or valued statements
Provides detailed working objectives
• How could they be drawbacks?
Could be vague in general
Based on public relations
Virtual analysis impossible
Usually common and woolly
Mission statement, objectives, strategies, tactics
Relationship between mission, objectives, strategy
and tactics
Objectives and decision making (stages in decision
making framework)
How corporate objectives might change (from
survival to profit making, from growth to recession,
from short-term to long-term objectives)
Factors that determine the corporate objectives of a business:
• Corporate culture
• The size and legal form of business
• Public-sector or private-sector business
• The number of years the business has been operating
• Divisional, departmental and individual objectives
• Management by objectives (MBO)
• Communicating objectives through: employees and
managers achieving more, employees seeing the overall
plan, creating shared employee responsibility, managers
more easily staying in touch with employees.
Ethical influences on business objectives and decisions
Child labour?
Bribing?
Investment on harmful companies?
Harmful animal food?
Short term profit to cause less pollution?
Other employees paid more while others are made
redundant?
Save costs by closing factory?
Low wages could be paid if laws are weak in a country?
Evaluating ethical decisions:
Problems:
Business costs may increase having ethical suppliers
Significant sales might drop if bribes are not taken
Limiting advertisement of children toys, for example
can reduce ‘pester-power’
Accepting price fixing is wrong could reduce profit
Paying low wages may exploit workers by using them
more than required
Evaluating ethical decisions (cont.):
Benefits:
Expensive court cases can be avoided
Bad publicity can be avoided
Easy to work as CSR and gain ethical customers
Government contracts are awarded for being ethical
Being ethical can attract well-qualified employees