HARDWARE AND NETWORKING SERVICE
LEVEL-I
Module Title: - Identifying and Using Network Hand Tools
Module Code: - EIS HNS1 M08 0322
Nominal Duration: - 20 Hour
Prepared by Tamirat
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Unit one: Basic Network overview
This Module is developed to provide you the necessary information regarding the following content coverage and
topics:
Introduction of network
Identification of types of network
Identification of forms of Ethernet Cables
Straight Through
Crossover
Rollover
This Module will also assist you to attain the learning outcomes stated in the above. Specifically, upon completion
of this Module, you will be able to:
Introduce network
Identify types of Network
Identify forms of Ethernet Cables
Straight through
Crossover
Rollover
1.1 Introducing network
A network is a group of computers that are connected to share hardware and
software.
The group can be as small and simple as two computers and a printer set up in
a house or as large and complex as thousands of computers and hundreds of
printers and other devices.
In order for the computers to communicate with each other, they must share
three elements: a network media and topology, a protocol, and a software
client or service
Cont.…
Topology is refers to the arrangement or physical layout of computers,
cables, and other components on the network.
"Topology" is the standard term that most network professionals use when
they refer to the network's basic design.
Protocol is rule by which two or more devices interconnect each other on a
network
Network media refers to the communication channels used to interconnect
nodes on a computer network.
Network Diagram
Fig.1.1.1 Networks of computers
1.2 Identifying Types of Network
A computer network is a group of computers linked to each other that
enables the computer to communicate with another computer and share
their resources, data, and applications.
A computer network can be categorized by their size. A computer
network is mainly of four types
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I. LAN(Local Area Network)
II. PAN(Personal Area Network)
III. MAN(Metropolitan Area Network)
IV. WAN(Wide Area Network)
I. LAN(Local Area Network)
Local Area Network is a group of computers connected to each other in a
small area such as building, office.
LAN is used for connecting two or more personal computers through a
communication medium such as twisted pair, coaxial cable, etc.
It is less costly as it is built with inexpensive hardware such as hubs,
network adapters, and Ethernet cables.
The data is transferred at an extremely faster rate in Local Area Network.
Local Area Network provides higher security.
Cont.…
Fig.1.2.2 Local area network
II.PAN(Personal Area Network)
Personal Area Network is a network arranged within an individual person,
typically within a range of 10 meters.
Personal Area Network is used for connecting the computer devices of
personal use is known as Personal Area Network.
Thomas Zimmerman was the first research scientist to bring the idea of the
Personal Area Network.
Personal Area Network covers an area of 30 feet.
Personal computer devices that are used to develop the personal area network
are the laptop, mobile phones, media player and play stations.
Cont.…
Fig.1.2.3 Personal area network
Cont.…
There are two types of Personal Area Network:
A. Wired Personal Area Network
B. Wireless Personal Area Network
Fig.1.2.4 Types of personal area network
Cont.…
Wireless Personal Area Network: Wireless Personal Area Network is developed by
simply using wireless technologies such as WiFi, Bluetooth. It is a low range network.
Wired Personal Area Network: Wired Personal Area Network is created by using the
USB.
Examples Of Personal Area Network:
Body Area Network: Body Area Network is a network that moves with a person. For
example, a mobile network moves with a person. Suppose a person establishes a network
connection and then creates a connection with another device to share the information.
Offline Network: An offline network can be created inside the home, so it is also known
as a home network. A home network is designed to integrate the devices such as printers,
computer, television but they are not connected to the internet.
Small Home Office: It is used to connect a variety of devices to the internet and to a
corporate network using a VPN
III. MAN (Metropolitan Area Network)
A metropolitan area network is a network that covers a larger geographic
area by interconnecting a different LAN to form a larger network.
Government agencies use MAN to connect to the citizens and private
industries.
In MAN, various LANs are connected to each other through a telephone
exchange line.
The most widely used protocols in MAN are RS-232, Frame Relay, ATM,
ISDN, OC-3, ADSL, etc.
It has a higher range than Local Area Network(LAN).
Cont.…
Fig 1.2.5 Metropolitan area network
Uses of Metropolitan Area Network
MAN is used in communication between the banks in a city.
It can be used in an Airline Reservation.
It can be used in a college within a city.
It can also be used for communication in the military.
IV. WAN(Wide Area Network)
A Wide Area Network is a network that extends over a large geographical
area such as states or countries.
A Wide Area Network is quite bigger network than the LAN.
A Wide Area Network is not limited to a single location, but it spans over a
large geographical area through a telephone line, fibre optic cable or
satellite links.
The internet is one of the biggest WAN in the world.
A Wide Area Network is widely used in the field of Business, government,
and education.
Cont.…
Fig.1.2.6 Wide area network
Examples of Wide Area Network
Mobile Broadband: A 4G network is widely used across a
region or country.
Last mile: A telecom company is used to provide the internet
services to the customers in hundreds of cities by connecting
their home with fiber.
Private network: A bank provides a private network that
connects the 44 offices. This network is made by using the
telephone leased line provided by the telecom company.
1.3 Identifying Forms of Ethernet Cables
When talking about cable pin outs, we often get questions as to the
difference in Straight-through, Crossover, and Rollover wiring of cables
and the intended use for each type of cable.
These terms are referring to the way the cables are wired (which pin on one
end is connected to which pin on the other end).
Below we will try to shed some light on this commonly confused subject.
1.3.1 Straight through
Straight-Through refers to cables that have the pin assignments on each end
of the cable.
In other words, Pin 1 connector A goes to Pin 1 on connector B, Pin 2 to Pin 2,
etc.
Straight-Through wired cables are most commonly used to connect a host to a
client.
When we talk about cat5e patch cables, the Straight-Through wired cat5e
patch cable is used to connect computers, printers, and other network client
devices to the router switch or hub (the host device in this instance).
Cont.…
Wire pins for cable end A Wire pins for cable end B
Pin 1 Pin 1
Pin 2 Pin 2
Pin 3 Pin 3
Pin 4 Pin 4
Pin 5 Pin 5
Pin 6 Pin 6
Pin 7 Pin 7
Pin 8 Pin 8
Cont.…
Cont.…
Wire pins for cable end A Wire pins for cable end B
Cont.…
1.3.2 Crossover Wired Cables
Crossover wired cables (commonly called crossover cables) are very much like Straight-
Through cables with the exception that TX and RX lines are crossed (they are at opposite
positions on either end of the cable.
Using the 568-B standard as an example below, you will see that Pin 1 on connector A goes
to Pin 3 on connector B.
Pin 2 on connector A goes to Pin 6 on connector B, etc.
Crossover cables are most commonly used to connect two hosts directly.
Examples would be connecting a computer directly to another computer, connecting a switch
directly to another switch, or connecting a router to a router.
Note: While in the past, when connecting two host devices directly, a crossover cable was
required.
Nowadays, most devices have auto-sensing technology that detects the cable and device
and crosses pairs when needed.
Cont.…
Wire pins for cable end A Wire pins for cable end B
Pin 1 Pin 3
Pin 2 Pin 6
Pin 3 Pin 1
Pin 4 Pin 4
Pin 5 Pin 5
Pin 6 Pin 2
Pin 7 Pin 7
Pin 8 Pin 8
Cont.…
Cont.…
Wire pins for cable end A Wire pins for cable end B
1.3.3 Rollover Wired Cables
Rollover wired cables, most commonly called rollover cables, have opposite Pin
assignments on each end of the cable or, in other words, it is "rolled over.“
Pin 1 of connector A would be connected to Pin 8 of connector B.
Pin 2 of connector A would be connected to Pin 7 of connector B and so on.
Rollover cables, sometimes referred to as Yost cables are most commonly used
to connect to a device's console port to make programming changes to the
device.
Unlike crossover and straight-wired cables, rollover cables are not intended to
carry data but instead create an interface with the device.
Cont.…
Wire pins for cable end A Wire pins for cable end B
Pin 1 Pin 8
Pin 2 Pin 7
Pin 3 Pin 6
Pin 4 Pin 5
Pin 5 Pin 4
Pin 6 Pin 3
Pin 7 Pin 2
Pin 8 Pin 1
Crimping Rj-45 on UTP cables
1. Prepare UTP, RJ45 jack and crimping tool.
2. Cut the rubber cover of the UTP cable by using the crimping tool and
twisting it, be sure not to cut the cable lines.
3. Arrange the pairs according to the color standard for a cross over cable
4. After arranging make sure that the edges of the cables are straight and by
cutting it using the crimping tool.
5. Insert the cables to the RJ45 jack and make sure that it is arranged according
to the standard. Double check the cable before crimping
Cont.…
Insert the rubber/plastic insulator of the UTP to the RJ45 jack and include it in
crimping for better connection and added protection to the cable
Fig 1.3.1 Crimping a network cable
Unit two
Identification and Uses of basic Network hand-tools
This Module will also assist you to attain the learning outcomes stated in the
above. Specifically, upon completion of this Module, you will be able to:
Use Network Hand Tools
Identify Appropriate Network Hand Tools, Power Tools and functions
Review OHS Hazards and Factors
Work with others
Seek Assistance from Workgroup
Provide Support to Team Members
Share Relevant Information
2.1 Use Network Hand Tools
Hand tools are the essential allies of the networking professionals. If you have a wide range
of insulated tools, you will be able to rest easy in the knowledge that no jobs will be too
difficult. Here are a few of the essential insulated hand tools you need in the ultimate
networking toolkit:
A wire stripper/wire cutter
A high-leverage cable cutter
Pump pliers
Diagonal cutting pliers
High-leverage side-cutting pliers
Standard long-nose pliers (both side-cutting and skinning)
A skinning knife
Crimping/cutting tools
Con….
Fig.2.1 Network toolkit
Con….
This tool helps you efficiently connect wiring in patch panels and/or keystones.
Once you add this item to your toolkit, you will be amazed that you were ever able to go
without it. While all of these tools make life easier for a networking professional, it can be
difficult to amass a collection of quality hand tools one by one. For high-end networking
work, one of the best choices for professionals is to outfit themselves with a state of the art
network installation tool kit and/or a high-quality general-purpose toolkit.
These kits make it easy to ensure you are ready for the job whenever a hand tool is needed.
That said, with all these hand tools, you will need a quality bag or tool case to transport your
hand tools.
2.1.1 Identify Appropriate Network Hand Tools, Power Tools and functions
A. Testing Equipment
In addition to hand tools and carrying equipment, you will need the critical testing equipment that
ensures network reliability.
To start, add a quality network cable tester to your suite of networking tools. An effective network
cable tester like this one helps you differentiate between straight-through, crossover and reverse
cables with a helpful LED light configuration.
More broadly, the network cable tester helps you test for:
Continuity
Short Circuits
Crosstalk and Crossed Pairs
Con….
Detecting mis-wires, opens, split pairs and shorts becomes easier thanks to tools like these,
making the life of a networking pro much more efficient.
Another piece of testing equipment worth considering is a network optimized psiber tone and
probe set. This tool makes it easy to trace inactive and active wiring to a patch panel or hubs.
B. Network tester
A network tester is a device used to test the strength and connectivity of a particular type of
cable or other wired assemblies.
There are many different types of network tester . Each of them can test a specific type of
cable or wire (some can test different types of cables or wires).
A network tester can test whether a cable or wire is set up properly, connected, correctly, and
the communication strength between the source and destination. The picture is an example of
a network tester from TREND net.
Con….
Fig 2.1.1 Network tester
Con….
C. A toner probe
A toner probe is used to trace network cables between two different locations.
For example, if you have 50 cables going from an office to a wiring closet, you sometimes
need to identify both ends of the same cable.
You can connect the component that creates the tone to one end of the wire in the office.
Next, you go to the wiring closet and begin touching the speaker probe to different wires.
When you hear the tone, you have found the wire.
Con….
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D. Crimper
A crimping tool is a device used to conjoin two pieces of metal by deforming one or both of
them to hold each other.
The result of the tool's work is called a crimp.
This tool is used to attach the connectors to the cable.
Typically, this tool also includes a wire-cutter and wire-stripper.
An example of crimping is affixing a connector to the end of a cable. For instance, network
cables and phone cables are created using a crimping tool (shown below) to join RJ-45 and RJ-
11 connectors to both ends of phone or Cat 5 cable.
To use this crimping tool, each wire is first placed into the connector.
Then the connector with wires is placed into the crimping tool, and the handles are squeezed
together.
Crimping punctures the plastic connector and holds each of the wires, allowing data to transmit
through the connector.
Con….
Fig. 2.1.1.3 network
crimper
Con….
E. Wire Cutter
To cut the network cable of the required length from the bundle, you can use any standard
wire cutter tool or can use a wire cutter tool that is specially designed for the twisted-pair
cable.
A twisted-pair wire cutter usually includes additional blades for stripping the wire.
F. Wire Stripper
This tool is used to remove the outer and inner jackets of the network cable.
Typically, you do not need to purchase this tool separately as all standard twisted-pair wire
cutters are equipped with wire-strippers.
The following image shows two twisted-pair wire cutter tools equipped with wire-strippers.
Con….
Fig. 2.1.1.4 wire cutter
Con….
G. Power tool
A power tool is a tool that is actuated by an additional power source and
mechanism other than the solely manual labor used with hand tools.
The most common types of power tools use electric motors. Some of the functions
given by power tools are: grinding, drilling, air pressure, joining and fixing... so
on
Fig. 2.1.1.5 Power tool
Con….
H. MultiMater
A digital multimeter is a test tool used to measure two or more electrical values
—principally voltage (volts), current (amps) and resistance (ohms).
It is a standard diagnostic tool for technicians in the electrical/electronic
industries.
Fig. 2.1.1.6
Multimeter
Con….
I. Punch down tool
It is also called a krone tool, is a hand tool used to connect telecommunications and network wires to a patch
panel, punch down block, keystone module, or surface mount box.
The "punch down" part of the name comes from punching a wire into place using an impact action.
It consists of a handle, a spring mechanism, and a removable slotted blade when the punch down tool
connects a wire, the blade cuts off the excess wire.
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2.2 Reviewing OHS Hazards and Factors
i n f o r m a t i o n t e c h n o l o g y t o p ro v i d e e m p l o y e e s w i t h a healthy and safe
p l a c e o f e m p l o y m e n t , g e n e r a l l y f re e f ro m re c o g n i z e d h a z a r d s t h a t c a u s e
o r a re l i k e l y t o c a u s e d e a t h o r s e r i o u s i n j u r y .
a l l e m p l o y e e s o f d o i t a re o b l i g a t e d t o e n s u re t h a t n o t i f i c a t i o n i s g i v e n t o
t h e s e n i o r a d m i n i s t r a t i v e o f f i c e r, o r t h e d i re c t o r s , o f a n y u n s a f e o r
h a z a r d o u s i t re l a t e d c o n d i t i o n s i n t h e w o r k p l a c e .
General precautions
The following general precautions are required of the employee(s):
Overall Operation
Value your life before personal possessions.
Cooperate with your fellow employees.
Show them the safe way to perform work.
Do your work safely.
Do not take chances which could result in personal injury.
Cont.…
Familiarize yourself with the duties and hazards of your job.
If you have any questions, discuss them with your Supervisor.
Ignorance is no excuse for an accident.
If you have questions about how to do your job, you should ask your Supervisor.
Do not distract the attention of fellow employees while working, or operating any equipment.
Use the correct tools, or equipment, when performing any job.
All tools and equipment shall be visually inspected before use.
Chairs, boxes and other similar unstable devices shall not be used as working platforms.
Do not attempt to lift or carry anything too heavy or bulky to be handled safely by one person.
Cont.…
Lift Trucks and other devices for handling heavy loads should be used wherever possible to reduce to a
minimum the manual handling of materials.
Unauthorized personnel are not allowed in the secured or work areas.
Accidents and injuries
All injuries must be reported to your Supervisor as soon as possible.
Report unsafe conditions or practices immediately.
An employee injured on the job may be given First Aid.
If the injury is serious, notify your Supervisor immediately.
If burned by chemicals or acids, wash with water immediately (if
appropriate) to prevent quick deep burns.
Flush the burn generously. Notify your Supervisor immediately.
Fire procedures fire prevention
All employees must know where the fire extinguishers are located, and how to properly
use them.
Fire extinguishers and First Aid Stations should be clearly marked with signs.
Never block access to Exits, fire extinguishers, electric switches and panels.
Do not block or stack material against doors, which would prevent them from operating
properly in event of a fire.
Do not use flammable material near electrical panels, switches, lift trucks or any electrical
equipment.
Make sure all equipment is properly grounded where needed.
Fire extinguishers must be inspected regularly.
Report to your Supervisor any defect in electrical, fire prevention or material handling
equipment.
NO flammable materials are to be placed around an exit door way.
2.3 Work with others
In the workplace, everyone interacts with each other.
how society organizes itself and communicates together at work.
These relationships are valuable for the opportunities they create to improve
performance of individuals, as well as benefiting them, by creating a more
useful and interesting place to work.
Each person in the team has a responsibility and a vested interest in making
these relationships work, for their mutual benefit.
There are five critical activities that anyone creating a workplace
relationship needs to be aware of - and be prepared to put into practice.
1) Show Commitment
By being onside and decided to make the difference, whatever the history, you are starting a process to build
relationships
2) Be Interested in Others
build relationships faster if you dump talking all about yourself and make sure you ask questions that will help
you get to know people better.
3) Create Trust
being as open and honest as possible; giving and accepting feedback, as well as showing confidentiality and
discretion, building new and maintaining existing relationships.
4,Smile like you mean it.
Greet people when you cross paths in the halls
Small gestures like this seem inconsequential, but go a long way toward
establishing you as a friendly, approachable person,
5, Make lunch time social time.
If your department has a scheduled lunch break, tag along with a group,
or ask one of your office neighbors to a restaurant you enjoy.
Eat together.
6, Know your limits.
Those without strong social butterfly inclinations should not feel left out
of the fun.
Spend your break time in the office social hub--the break room or the
coffee shop across the street
2.3.1 Seek assistance from workgroup
Professionals can support their teams through encouraging behavior and practices.
Providing moral and professional support to your team can help your company reach its
goals, and adopting supportive professional practices can improve the work quality of you
and your team.
15 tips to achieve a more productive and satisfactory work environment:
A, Communicate often
Establishing reliable methods of communication can help coworkers connect and clarify
expectations.
primary communication method, such as a group chat or email and also encourage face-
to-face communication.
B, Be available to answer questions
Consider letting your coworkers know they can go to you with questions about their job.
C, Establishing yourself as a professional who your peers can ask for help can establish
a sense of trust and ease their concerns.
D. Provide learning opportunities
Allow your coworkers to strengthen their skills by teaching them how to do something or guiding them
through a new task. Providing these learning opportunities can challenge professionals to develop their skills
and encourage them to strive for success.
E. Encourage coworkers to assume responsibilities
If one of your team members expresses their intent to level up in the company or assume more primary
duties. This can lead to higher chances of career growth
F. Allow coworkers to express their ideas
Try to create a workspace that celebrates innovative ideas.
To support your team by allowing them to share ideas, consider planning meetings for brainstorming or
directly ask for ideas. It can be best to establish open methods of communication specifically to troubleshoot
problems as a group.
G, Be open-minded
When attempting to support your team, it's important to be inclusive of your attempts. Try to
provide support to all of your team members.
Being open-minded at work may mean accepting unconventional ideas, acknowledging and
celebrating personal differences and encouraging everyone to take part in work activities.
H, Prioritize tasks
Though your team is likely working toward the same goal, many of your coworkers may
have different tasks than you.
I, Offer praise and feedback
Consider offering consistent praise and feedback to your team members.
This can help build their self-esteem and motivate them to continue performing well.
Recognizing your coworkers' talents can also set a standard for positive work culture and
encourage others to do the same
J. Develop your emotional intelligence skills
Emotional intelligence skills can help you recognize and manage your own and others'
emotions.
This skill is very helpful when trying to support your team because it can allow you to
regulate your emotions at work and encourage others to do the same. This may help
maintain a peaceful and respectful work environment, which can lead to increased focus
and productivity.
K, Take breaks
Taking breaks with your coworkers can provide a time for much-needed relaxation and
socialization.
During breaks, try to talk about non-work-related topics to help bond with your
coworkers. If applicable, consider inviting a coworker on a quick walk around the
company campus or to a nearby restaurant or cafe.
2.3.2 Provide Support to Team Members
Why is it important to help others at work
Helping your colleagues at work is important to maintaining a stable workplace.
Some other benefits to supporting others at work include:
Morale: Kindness in offering help when needed can improve morale.
Support: When you support your colleagues, they may be more likely to support
you.
Leadership: Helping others is an important quality for developing leadership skills.
Health: A happy work environment can reduce stress and improve your health.
Productivity: When colleagues support each other and work as a team, they are
often able to work more
Tips for helping and supporting colleagues at work
Knowing when and how to offer support to colleagues at work can be a challenge, but
helping others encourages a collaborative work environment. Here are tips for helping
and supporting your colleagues:
1. Communicate often
Communicating with colleagues helps build a relationship and can inspire teamwork.
Here are ways to establish good communication:
Greet coworkers: Say hello to your colleagues when you see them. Make an effort to
acknowledge them.
Check in: Ask how your colleagues are feeling and how their day is going.
Listen: Pay attention to what they say.
Make eye contact: Maintaining eye contact is important for respectful communication.
Show respect: Be respectful of boundaries and be conscious of how you behave when
communicating.
2. Recognize their challenges
Be aware of your surroundings at work and try to notice what
may cause a colleague to struggle. You can ask how you can be
of help when you see they are dealing with a challenge.
3. Volunteer your time
If you notice a colleague needs help or has a large workload,
offer to help them complete some tasks.
Sometimes offering moral support is enough if you do not have
time or are not permitted to help with their work tasks.
Example: Your colleague may be responsible for contacting
clients.
Give advice
Giving advice is a great way to offer support to your colleagues at
work. Draw on your experience with the company and from your
own job duties to advise other team members. Use these tips to help
guide your advice:
Ask. Before offering advice, be sure it is something your colleague
wants.
Be kind. Try not to judge your colleague, and give advice that is kind
and helpful.
Be honest. Honesty helps ensure that the advice you give is helpful.
Listen. Hear what your colleague has to say and pay attention to
how they respond to your advice.
Collaborate. When giving advice, try to find a solution together
to fix the colleague's problem.
Constructive criticism is a form of advice appropriate and often
encouraged at work. Providing colleagues with useful feedback
on their work helps them to improve and may increase
productivity at work.
Example: If there is a new colleague starting at the company,
offer to give them an office tour and share your tips on how to
be most efficient while at work.
5. Build a relationship
Building a relationship with your colleagues at work can
prepare you to support each other when needed. Take the time
to learn about your colleagues' interests, since these can be
topics to talk about when establishing daily communication.
Be aware of professional boundaries, but try to be friendly with
all of your colleagues. This can help establish a collaborative
environment to work in.
Example: Establish a weekly email for featuring a colleague
where they can share their hobbies with other colleagues.
6. Offer praise
Acknowledging achievements can show colleagues that you care. You can praise
your colleagues for minor accomplishments to boost their confidence and show that
you appreciate them.
Example Assign a space in the office where colleagues can write messages to
congratulate each other and recognize their accomplishments.
7. Perform an act of kindness
Doing something kind and unexpected can improve someone's day. Here are
examples of acts of kindness for colleagues:
Bring in donuts
Get everyone a coffee
Submit positive feedback to the manager
Take a colleague to lunch
Leave a kind note on their desk
8. Organize a group lunch
Organizing a lunch for your team is a great opportunity to talk
and offer support and can be an effective exercise to develop
teamwork skills.
9. Inspire positivity
Inspire positivity in the workplace by maintaining a friendly
attitude.
Your good mood may encourage a colleague's mood, and this
can help improve the overall work environment.
Remaining self-aware and checking your own emotions can be
key to promoting a healthy and stable workplace.
2.3.3 Sharing Relevant Information
How to share information with team members
There are all kinds of information-sharing tools and methods, but another
organization’s approach might not suit your team. But how will you know when the way
that you’re sharing information is working well? Below are seven steps that power
every great strategy for sharing information effectively.
As an example, below are a few communication methods and the types of information
teams most often use to share them.
Virtual communication:
Instant messaging (Slack, Google Chat, etc.). IM platforms are good for quick
project updates and easy-to-answer questions.
Email. You can use email to send your whole team all the same updates at once.
Company wiki. A newer way for employees to share information, company wikis can be
a great place to run down your procedures, protocol, and more.
Google Docs (and Google Docs alternatives). You and your team can use these tools to
collaboratively build on any type of important information in real-time.
Stand-up meetings. You can hold stand-up meetings daily for
status reports on projects and tasks.
Team meetings. At your team meetings, you can share all sorts
of information and knowledge to help everyone overcome all
their obstacles together.
All-hands meetings. These special meetings gather everyone
at your organization so you can share as much information of
any kind with as many people as possible.
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