JamGolf Reviews 8,203

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the competitive prices and the speed of the delivery service. Many consumers highlight the excellent service received, with some mentioning interactions with customer service representatives who were helpful and quick to resolve issues. People also value the ease of ordering, the quality of the products, and the extensive options available, including custom fit options. Consumers report that the company is easy to contact for advice and assistance. Some reviewers mention delays, particularly with custom orders, but note that the company kept them informed throughout the process. Overall, reviewers express satisfaction with their purchases and indicate they would use the company again.

Based on these reviews

Rated 5 out of 5 stars

Excellent from start to finish, I had eyed up a "used" Taylormade QI35 5 wood from Jamgolf, it was in the flex I was after but thought I would sleep on it, went t purchse it the following morning, got... See more

Rated 5 out of 5 stars

Ordered the Ping Bunkr wedge. The price was cheaper than other main line dealers, and the service was second to none. From order to delivery took 3 days. The support throughout the process was very pr... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Order arrived very fast and was exactly as described, also incredible value. 10/10 would highly recommend.

Rated 5 out of 5 stars

Made an order recently for some wedges and had problems at checkout (i.e. glitch in basket). Customer Services were great - very helpful and resolved the issue for me. Wedges arrived quicker than ex... See more

Rated 5 out of 5 stars

My second purchase from Jam Golf and this time a big one, some custom built irons. A slight delay in delivery due to manufacturer stock take but great communication along the way and really easy to... See more

Rated 5 out of 5 stars
Verified

I’ve bought a few items from JamGolf now. Service is always excellent, usually I’m able to find a discount code and then use my loyalty points so they work out cheaper than their competitors. Highly r... See more

Rated 5 out of 5 stars

At the last minute, I ordered a set of golf clubs as an Xmas present for my dad. George was fantastic, checking with the warehouse whether I'd be able to get the clubs on time, and communicating with... See more

Rated 5 out of 5 stars
Verified

Easy to order, good service (ref club trade in) and excellent delivery of custom clubs (7 days!). This plus competitive pricing for Mizuno iron set..

Rated 5 out of 5 stars

Great company. Competitive prices. Super fast delivery that even included a free gift - a cobra hybrid! Very pleased and will be using this company again in future.

Rated 5 out of 5 stars
Verified

Was looking for a 7 wood and came across Jam golf. Could not have been easier I typed in what I wanted left or right stiff or normal flex and the degree of loft. To my surprise it came up straight awa... See more

Rated 5 out of 5 stars

ordered item over bank holiday weekend and amazed I received item on Tuesday after bank holiday Monday. item as described and an absolute bargain. sold as used but no sign of usage at all and just... See more

Rated 5 out of 5 stars

Superfast delivery, best price on the net, a free gift, and the clubs I ordered completely exceeded my expectations. This is the only place I'll be ordering from in the future! I can highly recommend... See more

Rated 5 out of 5 stars

This company is terrific, this is the second order I have placed with them, my clubs arrived in good time even though it was a custom order. I asked for details on delivery and the communication from... See more

Rated 5 out of 5 stars
Verified

Clubs were better than expected delivery perfect Great company to deal with. My friend bought the same clubs the following week. Definitely a 5 star company. .

Rated 5 out of 5 stars

Bought new irons of this company and had a great experience . After a minor issue with the order , Matt from customer services was quick to react and resolved it . Great company

Rated 5 out of 5 stars

Very efficient. Excellent price. Prompt delivery. Well packaged. Prompt answers to queries. I just love the new clubs !! Thank you JamGolf !

Rated 5 out of 5 stars

Recently purchased an Adidas Golf jacket from JamGolf. Great product, nicely packaged and delivered very very quickly. Great service, what more can I say?

Rated 5 out of 5 stars

First time ordering from JamGolf - super friendly/helpful customer service team, good price point and very quick delivery. Would definitely recommend!

Rated 5 out of 5 stars

Ordered a Custom MG2tw wedge, Callaway Bag and some Chrome soft balls, they was delivered pretty fast and on time, came well packaged and in great condition. Online service was very easy and quick t... See more

Rated 4 out of 5 stars
Verified

Bought 2 hybrids + golf balls and they were delivered in two packages that arrived on separate days which was not ideal. Clubs themselves are as described and I am very happy with them and the overal... See more

Rated 3 out of 5 stars
Verified

This order took weeks. When I contacted Jam they explained that it was due to them having to wait for stock from Powakaddy. I wasn’t aware they were out of stock when I ordered. DPD delivered the pa... See more

Rated 4 out of 5 stars
Verified

My clubs took longer than usual to deliver as they were out of stock and Callaway needed to send them to JamGolf. However the communication and a dozen balls due to the slight delay was excellent. As... See more

Rated 4 out of 5 stars
Verified

The Power Caddy trolley I wanted was in stock which was very pleasing as not many other places had it. The price was the same as other outlets but there was no free gift , i.e umbrella holder , scor... See more

Rated 4 out of 5 stars
Verified

Order and delivery were quick and efficient. But I have tried emailing and contacting via phone to arrange 60 day love it or return it - nobody responds or assists. Very disappointed. Update: in fa... See more

Rated 4 out of 5 stars
Verified

Very good and quick delivery. Ordered Custom made for woods as needed them shortened. Got everything as ordered. Would have given 5 stars but kept looking at their website for delivery information.... See more

Rated 4 out of 5 stars
Verified

Live chat guys are cheeky and patronising, twice Ive spoken to them and twice felt that way! Like you are an idiot for asking something Sent the wrong order probably hoping I wouldn’t notice but whe... See more

Rated 4 out of 5 stars
Verified

Golf shoes and gloves were as expected. Delivered within promised timescale. Keen price for the shoes, gloves a little more pricey but bought them to ensure free delivery of shoes. Too early to giv... See more

Rated 4 out of 5 stars
Verified

The club arrived in reasonable time. However there was no communication to say the item was despatched or when it would be delivered. I chased it after a few days ( to make sure they had the item and... See more

Rated 4 out of 5 stars
Verified

In spite of my order during weekend, a club has been delivered in a couple of days. JamGolf's quick response is really appreciated. One thing I would say a reason missising one last star is. A card... See more

Rated 3 out of 5 stars
Verified

TaylorMade is best golfer equipment and accessories manufacturer but this bag comes short of their usual high standards. There are issues with 4 or 5 zippers. JamGolf did a good job in delivering the... See more

Rated 4 out of 5 stars
Verified

Found Jam golf during an internet search for the irons I wanted. Contacted the shop and they were very helpful with my order. I got custom spec free of charge and the irons were a competitive price.... See more

Rated 3 out of 5 stars
Verified

Found the website pricing to be very misleading. Said Black Friday deals extended insinuating that deals were the same but didnt seem to mention that the discount had been changed from 15% to 10% a co... See more

Rated 3 out of 5 stars
Verified

Average at best, after ordering the product which was stated as in stock on the website, I was advised that it wasn’t instock and had to be ordered. 3 weeks later I still didn’t have my item. I aske... See more

Rated 5 out of 5 stars
Verified

There is an excellent online interactive chat where you can get advice from a PGA professional, which helped me when purchasing my wedges. Despite having opted for custom made wedges which are built... See more

Rated 5 out of 5 stars
Verified

Wanted new Callaway BB Fairway Woods 3 & 5 Left Hand With Mid-size Grips. Spoke to Matt who said not a problem but would take longer to get as had to be custom fit order. Order placed 7th January & re... See more

Rated 5 out of 5 stars
Verified

Jam Golf offer a great service for golf equipment be it stock items or custom fit which I ordered. My custom fit Callaway hybrid was really easy to order at a competitive price & didn't take too l... See more

Rated 3 out of 5 stars
Verified

Order placed based on competitive pricing for golf clubs. A little mix up on delivery arrangements delayed receipt for only a couple of days. I am still awaiting a reply to a follow up e mail relating... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent communication and delivered quicker than advised. Best price I could find anywhere. Wanted a combination of custom-fit Titleist 620 CB/MB irons which I couldn't do on their website so called... See more

Rated 5 out of 5 stars
Verified

I ordered my equipment, at first i was concerned whether the company had received the order, i wrote an e-mail and the very next day I received 2 e-mails back. The first confimed that thehad received... See more

Rated 5 out of 5 stars
Verified

I purchased a callaway bb alpha driver with a custom fit shaft, the condition was described as 'excellent' and it was virtually as new. I received a quick response on my initial enquires and I couldn'... See more

Rated 3 out of 5 stars
Verified

Clubs are exactly as described and the only issue was the delivery which was delayed by 2 weeks. Jangolf did explain that it was an issue with Taylormade and promised a box of balls and a cap as compe... See more

Rated 3 out of 5 stars
Verified

Felt a little disapointed with the rating when i got the club. I have used jam before and had a few problems. Fist the club was custom bulit and was 1 inch shorter than standard, that was not mentiond... See more

Rated 3 out of 5 stars
Verified

My order came inside 5 days but my wife’s uncle ordered his before mine, on calling jam golf he was told his shipment hadn’t been sent as they were out of stock but nobody told him!!! Happy with my or... See more

Rated 3 out of 5 stars
Verified

I ordered a golf club from this site as a lot of the reviews said that they delivered super fast. The item I ordered said 5-7 working days for delivery. After 8 working days I had not heard anything s... See more

Rated 4 out of 5 stars
Verified

Great help in finding the right clubs to suit me which were the Cobra f9. Also made my own custom set taking out an iron and replacing with a hybrid.. However didn’t receive all my order at once mis... See more

Rated 3 out of 5 stars
Verified

Clubs were fine but box wasn’t packaged in any way so arrived torn and battered. These were brought as a present so didn’t look exactly as they should. Even the label was stuck direct over the brand n... See more

Rated 5 out of 5 stars
Verified

Excellent service, delay in getting custom irons, but that was due to covid19, not jamgolf, but was always kept fully informed. Also when driver had not arrived was upgraded to a later model. Will... See more

Rated 5 out of 5 stars

I would highly recommend this company. I purchased a wedge in a custom fit and due to The virus it took a bit longer to supply. Jam kept me informed and also sent me some complementary golf balls as a... See more

Rated 5 out of 5 stars

I have used Jam Golf a few times recently and each time the speed of service and prices have been second to none. Quality products and usually the cheapest place online. They also now give you rewards... See more

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Company details

  1. #44 of 55 best companies in Golf shop
  2. #25 of 29 best companies in Golf club
  3. #5 of 6 best companies in Golf driving range
  4. #1 of 1 best companies in Golf Resort

Written by the company

We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Brilliant value!

Fantastic experience from start to finish. Order arrived very fast and was exactly as described, also incredible value. 10/10 would highly recommend.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, I had eyed up a "used" Taylormade QI35 5 wood from Jamgolf, it was in the flex I was after but thought I would sleep on it, went t purchse it the following morning, got all the way to the checkout and it stated it was no longer in stock. I spoke to them on the phone who then checked and said there was 1 left so i purchased it there and then. Arrived fast and was at a great price, I now regularly check the website and would happily purchase from them again

26 May 2025
Unprompted review
Rated 1 out of 5 stars

Order stated 7-10 working days and was…

Order stated 7-10 working days and was reminded by staff of this, has nearly been a month and still waiting on parts of my order to come. When I phoned they didn't seem to care not helpful. Said the shaft i ordered was delaying them received an email saying it will be shipped by the end of the week on Wednesday, Tuesday the following week 3 weeks on from order still haven't got a shipping number. DO NOT ORDER FROM THEM

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and prices.

I have used Jam Golf a few times recently and each time the speed of service and prices have been second to none. Quality products and usually the cheapest place online. They also now give you rewards points so after buying a driver I earned points that saved me an extra £10 off my new GPS watch. Products delivered via Royal mail and arrived within 2 days. Great place to buy your golf gear.

7 August 2025
Unprompted review
Rated 5 out of 5 stars
Verified

New club

Was looking for a 7 wood and came across Jam golf. Could not have been easier I typed in what I wanted left or right stiff or normal flex and the degree of loft. To my surprise it came up straight away as I had been doing this on various other sites with no joy. As it was my first order and over £50 I got a free gift of a sleeve of balls so can’t complain. Would definitely use Jamgolf again in the future

25 July 2025
Rated 5 out of 5 stars

Brilliant Company for Golfers.

Ordered the Ping Bunkr wedge. The price was cheaper than other main line dealers, and the service was second to none. From order to delivery took 3 days. The support throughout the process was very professional and you can tell they take customer service to another level. I will definitely use Jam Golf again and will always tell my golfing buddies to visit the website.

8 July 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great service as always

I’ve bought a few items from JamGolf now. Service is always excellent, usually I’m able to find a discount code and then use my loyalty points so they work out cheaper than their competitors. Highly recommend JamGolf.

2 June 2025
Rated 1 out of 5 stars
Verified

Really bad customer service and there…

Really bad customer service and there price match is rubbish

1 June 2025
JamGolf logo

Reply from JamGolf

Hi Tom to confirm you asked us to price match a non authorised retailer AFTER we had shipped your order. We have sent you the return details if you wished to return the order

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