Excellent from start to finish, I had eyed up a "used" Taylormade QI35 5 wood from Jamgolf, it was in the flex I was after but thought I would sleep on it, went t purchse it the following morning, got... See more
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Company details
- #44 of 55 best companies in Golf shop
- #25 of 29 best companies in Golf club
- #5 of 6 best companies in Golf driving range
- #1 of 1 best companies in Golf Resort
Written by the company
We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141
Contact info
JamGolf, Golf19 @ St Pierre Park Hotel, Spa & Golf Resort, GY1 1FD, Rohais, St Peter Port, Guernsey, United Kingdom
- 03330 607 141
- [email protected]
- www.jamgolf.com
Replied to 50% of negative reviews
Typically replies within 2 weeks
Wrote to this companies customer…
Wrote to this companies customer service department recently regarding positive and negative feed back about products.
Have yet to receive the courtesy of a reply disgusting.
Not professional at all.
Yours sincerely
Gordon Darroch
Inverkip Scotland UK
Reply from JamGolf
Bought a set of clubs from these guys…
Bought a set of clubs from these guys back in October. The driver gained a rattle and was swapped immediately and in great turnaround of time too. 3 months later and same fault unfortunately. But Matt here went above and beyond and did me a great deal on the new Cobra DarkSpeed!! Amazing customer service!!
First time using the site
First time using the site, had great offers, cheap prices and fast delivery. Ordered a new bag & some balls on Sunday arrived Tuesday! 10/10 will definitely be using again.
Excellent Products, Pro Advice & Superfast Delivery
I came across JamGolf by chance whilst looking for Taylormade Stealth irons and boy was I happy. I had a couple of sites opened on possible options (for about 2 weeks) but notice a set I liked for an unreal bargain so I called JamGolf for advice. I was extremely impressed by their on the ball professional assistance that I clicked the buy button right away with no hesitation. The clubs arrived quicker than my Amazon orders and are faultless. I'm that happy, I have recommended JamGolf to two friends already, and I've used the wedges from the set in the back garden.... they only arrived 45 mins ago. I'll be back.
Excellent products & staff advice, Superfast delivery!
I came across JamGolf by chance whilst looking for Taylormade Stealth irons and boy was I happy. I had a couple of sites opened on possible options (for about 2 weeks) but notice a set I liked for an unreal bargain so I called JamGolf for advice. I was extremely impressed by their on the ball professional assistance that I clicked the buy button right away with no hesitation. The clubs arrived quicker than my Amazon orders and are faultless. I'm that happy, I have recommended JamGolf to two friends already, and I've used the wedges from the set in the back garden.... they only arrived 45 mins ago. I'll be back.
Good prices, prompt delivery and great products!
Found this company by looking to buy a golf trolley. Brought the trolley at a good price which came promptly with no issues. Great company to purchase all your golf items. Will definitely shop again from here!
An outstanding service from staff who…
An outstanding service from staff who took the trouble to explain things.
Spent a lot of money with them.
Clubs arrived within 48 hours.
Can not recommend them highly enough.
Great price and very quick delivery
Great price and very quick delivery, I had a couple of questions and contacted them via webchat, found them to be a very approachable and helpful company
Great Service.
Great Service.
I was also a little wary because I had not heard of them before. I needn't of worried. Shoes arrived within 2 days and are perfect. Will definitely use again.
Excellent service despite being a little wary
Came across Jam Golf whilst researching ladies Callaway Reva's 11 piece. Was a little wary as had never heard of them and was a fairly expensive purchase but they offered by far the best price. Phoned and spoke to a pro (Matt?) Who advised about what to go for to meet my needs. Came off the phone, spoke to hubby and ordered the set at 12.15, paid for next day delivery and they arrived at 9.50am the following morning. Fantastic service, fantastic clubs and can't wait to use them.
Ordered a PowaKaddy cover as said it…
Ordered a PowaKaddy cover as said it was in stock paid for faster delivery to be message afternoon on the due date for delivery that they don’t have stock
Absolute joke of a company wouldn’t recommend to anyone to use
Wish I ordered item elsewhere now I need to wait on a refund coming in
Simple solution is if you don’t have something in stock don’t sell it
Excellent service
Excellent service, great prices, delivered next day no faults from me. |Bought a second hand driver which was competitively priced and excellent condition. Delivery was faster than expected. Very Happy
Brilliant*****
Ordered a set of king tour irons from JamGolf and as a first time customer i have to say my experience has been nothing but brilliant. had a few questions to ask before hand so called in and phone was answered promptly by a very helpful and friendly member of staff. went ahead and ordered the clubs late Tuesday night and received them early Thursday morning. Definitely will be using these guys again.
Deserves zero stars!
Ordered something as a gift for my partner. The item was advertised as including x2 additional items and only arrived with x1. I contacted the online chat agent as quite frankly I have paid for something that I have not received. Where I was connected with a very rude agent being very sarcastic. The mistake was on their side and not mine but yet I was the one who was made out to be stupid. They had advertised the item with the wrong description and did not rectify their error. My feedback would be to hire some friendlier members of staff to handle customer queries. I will not be ordering from this company again - AVOID!
Ordered a New set of irons on Tuesday…
Ordered a New set of irons on Tuesday arrived before 1 on Wednesday amazing fast service also to top it off the irons.were the best value by a long way. Arrived very well packed and in A 1 condition. Highly recommended
Amazing service
I ordered a bag, balls and got a free cap which was awesome plus the bag was cheaper than anywhere else, and also a speedy delivery service, will definitely be buying more from here. Excellent service thank you
Faultless service
Have just bought practically a full set of clubs from here. Driver, Wood, Hybrid, set of Irons, Putter and a bag. Even picked up a kid's iron too to bribe my daughter to come to the range. The service was great, received most of it the next day. Well packaged. When I've needed to phone them for information they've answered immediately via phone or email. I was a bit skeptical being new to golf and ordering online, but I wouldn't hesitate to recommend them. And will continue to use them in the future
Can’t thank JamGolf enough
Can’t thank JamGolf enough. After an early issue with duplicate payments and stock issues, the service was swift, polite and very professional. Refund almost instantly, and after a slight delay on my club arriving (was a stock issue from Cobra) the staff managed to to get the club dispatched before my golf trip and were kind enough to include a box of balls as a gesture of good will. Will certainly be using again!
JamGolf the perfect way to buy clubs.
JamGolf made it so easy to buy and fund the purchase. I even bought custom built Cobra Irons and the website gave me all the options to choose from before putting in the basket. The purchase procedure was easy and the 24 months interest free process was quick and easy too. The best was that they estimated a delivery for the custom irons to be 10-14 working days but they arrived within 7. A perfect transaction.....thank you.
Excellent service from this company
Excellent service from this company, I have used them a few times now and they are totally trustworthy.
Thank you for the missing item that arrived next day.
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