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At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (64.1% of reviews)
Entry-Level Pricing
$5.00 Per Month
$9.99 Per Month
Box
Star Rating
(5,139)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDropbox
Star Rating
(30,691)4.4 out of 5
Market Segments
Small-Business (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in security features, with a score of 9.0, which reviewers mention is crucial for enterprise-level clients who prioritize data protection. In contrast, Dropbox, while still strong at 8.8, is noted for having slightly less robust security measures.
- Reviewers mention that Dropbox's file sharing capabilities are top-notch, scoring 9.2, which users say makes collaboration seamless. Box follows closely with a score of 9.1, but some users feel that Dropbox's interface is more intuitive for sharing large files.
- Users on G2 highlight that Dropbox's ease of setup is superior, scoring 9.1 compared to Box's 8.7. Reviewers mention that the straightforward onboarding process in Dropbox is a significant advantage for small businesses looking to get started quickly.
- Reviewers mention that Box shines in its file type support, scoring 8.9, which users say allows for a wider range of document formats to be handled effectively. Dropbox, while still strong at 9.0, is noted for its limitations in certain specialized file types.
- Users say that both platforms perform well in device syncing, but Dropbox edges out with a score of 8.9 compared to Box's 8.6. Reviewers mention that Dropbox's syncing speed and reliability across devices is a key factor for users who work on multiple platforms.
- G2 users report that Box's cross-system integration capabilities are impressive, scoring 8.0, which is particularly beneficial for enterprises needing to connect with various business applications. Dropbox, however, scores lower at 7.5, with users mentioning that integration options can be more limited.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
Free Trial
Box
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
8.8
4,362
9.0
26,244
Ease of Use
8.7
4,406
9.0
26,663
Ease of Setup
8.7
1,076
9.1
8,588
Ease of Admin
8.7
986
8.9
5,403
Quality of Support
8.4
3,010
8.6
18,907
Has the product been a good partner in doing business?
8.7
878
8.9
5,004
Product Direction (% positive)
7.6
4,259
7.9
26,189
Features by Category
Signature Process
9.2
56
Not enough data
9.0
52
Not enough data
9.3
56
Not enough data
9.2
55
Not enough data
8.8
53
Not enough data
9.2
49
Not enough data
9.0
53
Not enough data
9.3
50
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
54
Not enough data
9.2
54
Not enough data
9.2
52
Not enough data
Platform
8.8
62
Not enough data
9.2
67
Not enough data
9.0
59
Not enough data
9.3
67
Not enough data
8.8
59
Not enough data
File Management
8.6
2945
8.9
21884
8.7
3308
8.6
21977
8.9
3263
9.0
21999
8.3
3161
8.6
21503
8.5
2263
8.6
20203
Agentic AI - Cloud Content Collaboration
7.2
45
Feature Not Available
7.9
46
7.5
686
7.6
45
7.2
675
Collaboration
8.7
2850
8.7
20289
9.1
3396
9.2
22437
7.8
2636
8.0
18919
8.3
2552
8.1
17869
Administration
8.8
2001
8.6
16739
8.7
1855
8.5
16323
8.7
1788
8.7
16525
8.6
2040
7.8
17792
8.7
1665
8.2
15889
9.0
2119
8.8
17523
Platform
8.9
809
9.0
10657
8.5
610
8.3
9574
8.6
571
8.3
9473
8.5
496
8.1
9100
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Feature Not Available
Not enough data
7.5
368
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
361
Not enough data
7.6
365
Not enough data
Feature Not Available
Platform
Not enough data
8.6
379
Not enough data
8.7
377
Not enough data
8.4
368
Generative AI
Not enough data
6.9
359
Not enough data
Feature Not Available
Agentic AI - Video Editing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
53
Not enough data
Feature Not Available
Agentic AI - Enterprise Content Management (ECM)
7.4
13
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
Not enough data
8.5
94
Not enough data
8.3
91
Not enough data
8.7
103
Not enough data
8.9
109
Not enough data
8.6
97
Not enough data
8.3
91
Not enough data
8.2
89
Not enough data
8.4
86
Not enough data
8.8
109
Not enough data
8.9
105
Not enough data
8.7
102
Not enough data
Workflow
8.4
93
Not enough data
8.2
95
Not enough data
8.4
98
Not enough data
8.8
98
Not enough data
8.5
89
Not enough data
Platform
8.6
90
Not enough data
8.9
106
Not enough data
8.5
88
Not enough data
8.7
87
Not enough data
8.6
88
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and Dropbox are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as Enterprise Content Management (ECM), E-Signature, and AI Agents For Business Operations
Dropbox is categorized as Video Editing
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.8%
Marketing and Advertising
6.0%
Information Technology and Services
5.8%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.2%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
how can i better improve my experience with this program?
3 Comments
RB
Have you checked out there extensive help section with FAQs and videos. I think they have done and awesome job providing all of the information anyone would...Read more
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
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