Mention Me Reviews & Product Details

Easier and cheaper to attract new customers. Easy to set it up and customer support is helpful. Review collected by and hosted on G2.com.

Changes can happen only via their support team, and code cannot be rewritten by us, which makes the process a bit more time-consuming. Review collected by and hosted on G2.com.

Mention Me are a forward-thinking company with a unique concept. They were great to work with and really helped grow the account from nothing to where it is today generating over £10K per month for the business.

The team were super positive and committed to help grow the account and achieve success.

I would highly recommend using Mention Me for any business that wants to cut through and offer something to their customers that competitors are not. Review collected by and hosted on G2.com.

The only area to consider focusing on is the amount of analytics available. Although our account manager did a great job of explaining everything, I feel there is a lot of data and dashboards in the tool. I would suggest reviewing what is critical for each brand and tailor the dashboard to their needs. Review collected by and hosted on G2.com.

Easy to use and an intuitive platform, combined with helpful account managers like Scott and John we have found Mention Me easy to use and the service very helpful. Review collected by and hosted on G2.com.

There isn't much I dislike about Mention Me however, some A/B Testing can feel repetitive, so it would be good to get some brand-new testing ideas to push our smaller brands forward and allow us to use it to its full potential. Review collected by and hosted on G2.com.

The versatility and the fact that you can test and make tweaks to your campaigns to make sure you are leading with the most optimised version to gain your customer's interest. John makes a huge effort to keep things fresh and moving forward. Review collected by and hosted on G2.com.

We are finding the share rate hard to build on and improve but that is a work in progress between our team and the team at mention me so we feel it is in hand. Review collected by and hosted on G2.com.

Our account manager John is fantastic, we previously had someone else who wasn't very useful but since we've had John things have been great, he always knows what is going on and able to provide insight and suggestions. Review collected by and hosted on G2.com.

I find that the interface isn't as clear as other systems and it's often hard to find what it is I'm looking for, such as specific reports etc. but other than that all is well. Review collected by and hosted on G2.com.

The support you receive from the account managers and customer experience manager. They help you with implementing better strategys Review collected by and hosted on G2.com.

Some parts of the interface are difficult to use and can be tricky. I would love to see a dashboard where i could filter results by campaign not just in a whole. Review collected by and hosted on G2.com.

ROI is easily proven.

Very well organised platform, with supportive team. Review collected by and hosted on G2.com.

Sometimes there is a lot in the platform and takes some time to understand it all and use it to its full potential. Review collected by and hosted on G2.com.

MentionMe provides an efficient means to acquire customers, account managers are very responsive and proactive. Review collected by and hosted on G2.com.

The platform can be fairly hard to navigate, however after a recent redesign this has been addressed. Review collected by and hosted on G2.com.

Our account manager John Taylor has been brilliant—excellent communication, speedy replies, and always helping us look at new ways to optimise. Review collected by and hosted on G2.com.

No downsides come to mind. We have had a very positive experience with Mention Me so far. Review collected by and hosted on G2.com.

The analytics are quite a learning curve, however if you need a meeting or tutorial, representatives are always available and more than happy to go through everything. Communication is great, you can always email and get a response, and everyone is very friendly. Review collected by and hosted on G2.com.

Communication is great, however more explanation is sometimes needed as to why requests are unable to be met - ie why HTML custom won't work on some stages, but does on others. Imagery can take a while to complete as the design team is very busy.

There is only one person working on the engineering side of things, so lets hope he doesn't leave!

A basic How-To email guide for the analytics would be very handy for anyone just starting out - or perhaps a video tutorial for anyone new to the platform. Review collected by and hosted on G2.com.