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DocuWare Reviews & Product Details

DocuWare Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

DocuWare Integrations

(1)
Verified by DocuWare

DocuWare Media

DocuWare Demo - DocuWare Desktop User Interface
With DocuWare’s user-friendly interface and icons, you’ll easily manage documents as well as find helpful office tools such as your document tray, a stapler, pencil, and folders
DocuWare Demo - Seamlessly work on tasks remotely
Easily check oustanding tasks with DocuWare iOS / Android app
DocuWare Demo - Quickly approve invoices on the go
Approve invoices from anywhere with DocuWare iOS / Android app
Codestin Search App
Codestin Search App
Codestin Search App
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DocuWare Reviews (244)

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Reviews

DocuWare Reviews (244)

View 1 Video Reviews
4.4
244 reviews

Pros & Cons

Generated from real user reviews
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Harsh C.
HC
Founders Office
Small-Business (50 or fewer emp.)
"DocuWare Review"
What do you like best about DocuWare?

This a super easy to use application where you sign up, add companies and start managing documents in a safe and organised manner. Found this and Integrated with my everyday work and communications with customer and streamlining document centric workflows became simpler due to its right implementation. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Daily managing paperwork is a tedious task and we are moving towards reducing manual paper based process to increase speed and reduce errors. Nice app. Review collected by and hosted on G2.com.

SR
Accounts Assistant
Mid-Market (51-1000 emp.)
"Filing without the faff"
What do you like best about DocuWare?

I have recently found that you can highlight all of the invoices you wish to fill in a certain location and they will load one after another without having to select the file destination for each one.

As I use this on a daily basis to file and search I find that the system overall is very good. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

prior to finding the hack mentioned it was the fact that you had to click into each one, but not it would be the fact that it doesn't always find the document you need in the search option if you are been vague Review collected by and hosted on G2.com.

BC
IT Manager
Mid-Market (51-1000 emp.)
"Oveall a good experience"
What do you like best about DocuWare?

it is fast, accurate, reliable and does what it does well Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

A bit complicated to get going.

Sometimes the log files get pretty large and the maintenance jobs need to be tweaked Review collected by and hosted on G2.com.

Aron S.
AS
IT Manager
Small-Business (50 or fewer emp.)
"First impressions on a approval workflow"
What do you like best about DocuWare?

IIf well configured in every aspect, Docuware can come in to help translate the paper-based stream into a fully digital (paperless) stream. There are no limits. After the first test flow, our company tried its hand at forms management, thus eliminating a whole series of internal documents and forms that had no digital trail. These forms can be correlated to external or internal Db for retrieval of one or more data. In our case, an integration between ERP and Docuware is a must. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

In our case we made use of the Cloud license.

The price is definitely a bit high, and the gb available is small compared to the growth of companies in the current period (50 GB). Review collected by and hosted on G2.com.

Response from Sarah Rose of DocuWare

Hello Aron,

Thank you for sharing your detailed experience with DocuWare! We are thrilled to hear that you have successfully utilized our software to transition into a fully digital workflow and eliminate paper-based forms in your organization.

Regarding your concern about the storage and cost of our Cloud license— we appreciate your feedback. We understand that as businesses grow, their data storage needs increase. I’m happy to inform you that with all our Cloud packages, you can add as much Cloud storage as you need to accommodate your company's growth. You can also add additional user licenses or switch to a higher package to ensure that the software scales with your business.

We're glad that DocuWare is helping you achieve digital transformation and reduce your ecological footprint by abandoning paper. If you need more information on adjusting your package or adding more storage, please feel free to reach out to our support team, and we'll be happy to assist you.

Thank you once again for your review and for choosing DocuWare.

Best regards,

The DocuWare Team

jose m.
JM
Graphic Designer/Sales
Design
Small-Business (50 or fewer emp.)
"The user experience is where it's at."
What do you like best about DocuWare?

I always felt safe and secure including a feeling of pride that I had access to all of my documents at any given time. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I felt like a little past the few times I used it it became sluggish but I was in a dead spot so it may have just been the reception. Review collected by and hosted on G2.com.

Vanshika J.
VJ
Lab Scientist I
Enterprise (> 1000 emp.)
"Modern and Intuitive"
What do you like best about DocuWare?

The features I liked about DocuWare were that the automation was very robust which will allow different kinds of businesses to automate repetitive tasts very easily. The customizations of workflows to fit specific business needs is also very valuable and it can enable businesses tailoring their complex processes with ease. With the seamless integration with other business application, DocuWare will also allow more connected and streamlined workflow across different departments and systems. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

People unfamiliar with document management systems could have difficulties initially, and it could be a challenging learning curve. Review collected by and hosted on G2.com.

Response from Sarah Rose of DocuWare

Hello Vanshika,

Thank you for your thoughtful review and for highlighting the strengths of DocuWare in automation, customization, and integration. We are pleased to hear that our robust features are helping you streamline workflows and tailor processes to effectively manage tasks across various departments. It's our goal to support diverse businesses in enhancing productivity and connectivity, and we’re glad that DocuWare is meeting these needs for you.

We understand and acknowledge your point about the initial learning curve that some users, especially those new to document management systems, might face. To assist with this, we offer comprehensive training resources, including tutorials, webinars, and documentation, to help users become comfortable with the platform. If you have any specific challenges you'd like to share, we'd greatly appreciate hearing them ([email protected]). We are constantly stiving to improve our training resources and support efforts.

Thank you once again for your feedback.

Best regards,

The DocuWare Team

Tolga K.
TK
Technical Cost Control Executive
Mid-Market (51-1000 emp.)
"A Perfect Tool"
What do you like best about DocuWare?

I've been using DocuWare in our airline company for the past two years, and it has completely transformed our operational processes. I particularly appreciate the quick search function, and the ability to create custom workflows. Before using DocuWare, we relied on a generic document management system. DocuWare stood out because of its seamless integration with our operations and its scalable architecture. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I believe the mobile app could be improved for offline access, and the reporting capabilities could be more customizable. Review collected by and hosted on G2.com.

Matias M.
MM
Auxiliar administrativo jurídico
Small-Business (50 or fewer emp.)
"adds efficiency, reduces search time"
What do you like best about DocuWare?

As mentioned in the description, what it has achieved is to reduce unnecessary time in pursuit of better results. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

At the moment and strictly speaking of the results I have not found characteristics that I can consider negative. Review collected by and hosted on G2.com.

Aishwarya P.
AP
Senior Application Analyst
Small-Business (50 or fewer emp.)
"Digitize paperwork in an easy manner"
What do you like best about DocuWare?

No need to save paperwork; anyone can manage folders digitally without any long process. Very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Everything is good and I did not face any problem but first time need to understand as it is new. Review collected by and hosted on G2.com.

Amit Kr. M.
AM
Technical Recruiter
Small-Business (50 or fewer emp.)
"Honest Review on DocuWare"
What do you like best about DocuWare?

I very much like the products and services that are present in DocuWare. It's a very helpful and easily manageable tool. The security standards are they providing and the management services are too good. Frankly, I am not a regular user of DocuWare but overall using experience with DocuWare is very good. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I dislike the high fees and sometimes there is an issue with OCR services. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

Average Discount

9%

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