Evam Reviews & Product Details

I truly appreciate Evam's real-time event processing capabilities, which empower me to engage with customers instantly by sending personalized messages across multiple channels. This feature has significantly enhanced our customer interactions and minimized the manual workload. The intuitive journey designer is another standout aspect for me; it simplifies the creation and management of complex customer scenarios far more effectively than the alternatives we evaluated. Furthermore, the multi-channel messaging system is remarkably effective, facilitating seamless communication through channels like push notifications, SMS, and web push, enhancing the overall customer experience. Evam's analytics and reporting tools are invaluable, enabling us to track our campaign performance accurately and make swift, data-driven decisions. I also admire the integration capabilities with our current CRM and data management systems, ensuring a unified data handling approach and efficient automated campaign execution. Additionally, the support from Evam's team during our initial setup and ongoing use has been exceptional, providing responsive assistance that has greatly contributed to a smoother integration and learning journey. Review collected by and hosted on G2.com.

I found the learning curve for new users to be a bit steep. A more guided onboarding process could help teams get started faster and understand the platform more quickly. Review collected by and hosted on G2.com.

I highly recommend EVAM for organisations that want to move beyond traditional campaign-based marketing, especially if you need real-time responsiveness, cross-channel coherence, and want to empower non-technical staff to create and iterate customer journeys. For smaller businesses, or those with simpler needs, it might be more platform than you strictly need—but the flexibility and power are there when you want to scale. Review collected by and hosted on G2.com.

While basic journeys are fairly quick to set up, more complex multi-branching workflows and advanced decision logic do require time for learning and testing. Review collected by and hosted on G2.com.

What stood out to me was how quickly you can turn an idea into a live journey. The platform's responsiveness made it easy to test, adjust and improve flows without waiting for long development cycles. For a large organization, that sped made a real difference especially when you're trying to keep experiences relevant and timely. Review collected by and hosted on G2.com.

I didn't have an occasion or situation that I felt dislike about Evam. Review collected by and hosted on G2.com.

We need partners who can keep up with the speed of the digital transformation. What I like most about Evam is how it supports our speed without compromising control. The platform makes it easy to build, launch, and adapt real-time engagement flows, even in complex telco or banking ecosystems Review collected by and hosted on G2.com.

At the moment, there is no aspect of Evam that I dislike. Review collected by and hosted on G2.com.

I've worked in corporate IT for more than 20 years, and while many solutions offer agility and real-time action, very few actually deliver on these promises at scale. What I like most about Evam is it's ability to turn complex business logic into live customer engagement with high eficiency. Review collected by and hosted on G2.com.

There isn't anything I dislike about Evam. Review collected by and hosted on G2.com.

Evam’s real-time data managment capabilities are truly impressive. It allows us to act instantly on customer behavior and events. Also it fits to our netwrok very easily. No need to change much for legacy systems. The platform is reliable, fast, and flexible. We can design and launch complex customer journeys. Review collected by and hosted on G2.com.

You need time to get used to it but this is same for all new tools. You can get help from support. Once you get used to it, you can create complex new journeys very quickly. Review collected by and hosted on G2.com.

Evam provides a great solution for real time event process and acting high volume data. Fast support and immediate results. Review collected by and hosted on G2.com.

Sometimes the UI could be more intuitive but the team is always improving it. Review collected by and hosted on G2.com.

Evam makes it possible to react instantly to customer behavior and build personalized journeys with ease. The platform is highly scalable and flexible, which allows us to launch new use cases quickly. What impressed us most is the speed of the support team—whenever we had a question, they responded fast and with clear guidance. This combination of a robust real-time engine and quick support has helped us achieve faster results and higher engagement rates. Review collected by and hosted on G2.com.

I haven't faced anything negative so far Review collected by and hosted on G2.com.

What we love most about Evam is how it helps us move fast without compromising on personalization. As a digital-first bank, we need to react instantly and with Evam, we can. The platform is simple and makes it easy to create real-time and personalized customer journeys, whether it’s a push for a new product or an in-app reminder for card activation. Review collected by and hosted on G2.com.

We love Evam’s user interface, but there are occasional small design changes that could further enhance the user experience. Specifically, a more intuitive and user-friendly navigation system could help our teams adapt even more quickly. Review collected by and hosted on G2.com.

I like how Evam processes high-volume streaming data from multiple sources, allowing analysts to detect behavioral patterns, analyze events, and generate insights that directly support business goals. Review collected by and hosted on G2.com.

Evam effectively meets all analytical needs and I find no drawbacks. Review collected by and hosted on G2.com.