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iMIS Reviews & Product Details

Pricing

Pricing provided by iMIS.

iMIS

$200
Per User/Per Month

iMIS Media

iMIS Demo - iMIS Unifies Your Member Data, Accounting & Websites
Get a complete picture of your members with a single data source.
iMIS Demo - iMIS Delights Members with Personalized Experiences
Fuse your member data with your web presence.
iMIS Demo - iMIS Easily Handles Sophisticated Billing
Rest assured, your membership data is always in sync with accounting data.
iMIS Demo - iMIS Harnesses the Power of Microsoft Azure
Enjoy automatic upgrades, world-class data security & peak performance.
iMIS Demo - iMIS: Unmatched Ecosystem of Support
Access award-winning support, independent users group & partner network.
Get a sneak peek at iMIS, the world's only Engagement Management System, purpose-built for the way you work.
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iMIS Reviews (225)

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Reviews

iMIS Reviews (225)

View 1 Video Reviews
4.2
225 reviews

Pros & Cons

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KS
Website and Database Technology Manager
Small-Business (50 or fewer emp.)
"User-friendly and always up to date!"
What do you like best about iMIS?

The IQA system and panel creation features, along with the excellent Form Builder tool, really stand out. iMIS makes it much easier to create IQAs, extract information, and generate reports compared to other systems I have used. The user-friendly front-end designer and tools are also easy to navigate. Implementing new features is practical, and the customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

There's a lot of things that would be great to have, without having to purchase extra services or integrations. Another thing that stands out, would be to be able to delete questions from events, that way if your copying an event from a prior year, you can just delete the questiosn that you don't need, and leave the ones that you do. Review collected by and hosted on G2.com.

Stephen H.
SH
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Essential Membership Management with Seamless Integrations"
What do you like best about iMIS?

IMIS is a very useful tool that we, as a UK charity, rely on to track and manage all of our membership, website, and event bookings. The system features an excellent API, which allows us to integrate a variety of other systems directly into IMIS. Combined with a robust SSO, this setup provides users with a seamless experience as they navigate between connected systems. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The Rise website system is effective, but it lacks some of the polish found in leading platforms on the market. However, its integration with IMIS allows for alternative systems to be connected with relative ease. Review collected by and hosted on G2.com.

Keshia G.
KG
Project Lead
Small-Business (50 or fewer emp.)
"Highs and lows"
What do you like best about iMIS?

Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for taking the time to share your thoughtful feedback on iMIS, Keshia! We’re glad to hear that iMIS has helped modernize your data management and provided flexibility through customization and integrations. We understand that extensive customizations can sometimes create challenges during updates or when seeking support, and we appreciate you highlighting this. Your insights help us continue improving the platform to better serve organizations like yours; thank you for trusting iMIS!

KW
Partner & Senior Account Executive
Small-Business (50 or fewer emp.)
"Crystal-Clear Data Reports Make All the Difference"
What do you like best about iMIS?

The clear data reports. It gives you confidence in the data integrity. The tracking of historical data, non-member data, etc. is also beneficial. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

We have an in-house administrator but I know if can be difficult for associations without that expertise on staff to manage it at times as it is very complex. While we have become comfortable with the new subscription based online version, we do miss the desktop because it put you that much closer to the data. Review collected by and hosted on G2.com.

Michael D.
MD
Director of Operations & Technology
Small-Business (50 or fewer emp.)
"Longstanding Choice with Powerful Community Support"
What do you like best about iMIS?

I like that iMIS has been one of the longest-running AMS systems on the market, which provides a sense of reliability and longevity in service. The extensive support and vendor network that backs iMIS is something I truly appreciate since it offers a robust community of iMIS users ready to assist and provide support whenever needed. This network gives me confidence in managing and troubleshooting any issues that may arise. I also value the integration capabilities of iMIS with our existing systems. For instance, we employ bridge software developed by iMIS partner companies to smoothly connect iMIS with third-party systems like Blue Sky Path LMS and GoToWebinar. This allows seamless data transfer between iMIS and these platforms, enhancing our overall operational efficiency. Over the years, iMIS has demonstrated a variety of impressive capabilities and functions that are crucial for managing our association's technical aspects, from member records and events to powering our RiSE-based website effectively. As the product evolves, I am optimistic that any existing issues will improve, which makes me look forward to future updates. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

I find the finance and accounting components of the iMIS software problematic, especially when it comes to dues billing, invoicing, and handling common financial transactions for our members. These aspects don't work as well in the newest version of iMIS (EMS) compared to the prior version (iMIS 2017). This has caused ongoing struggles and necessitates relying heavily on support from ASI and others to troubleshoot these issues. Additionally, the transition to the newest version of iMIS took several months to prepare for and implement, which may be challenging for established associations upgrading from a previous iMIS version. Review collected by and hosted on G2.com.

"Highly Customizable, Perfect for Associations"
What do you like best about iMIS?

I have been using iMIS for over 20 years, and it serves as the core software for running the operations of associations. I appreciate its capability as a highly customizable and powerful application, specifically designed for associations and nonprofits. I find the broad customization options and features of iMIS incredibly supportive of our specific business needs, along with its outstanding usability and scalability. iMIS excels at managing sales of memberships, subscriptions, and registrations and efficiently syncs this financial information into the general ledger. It effectively supports specific membership rules, making organizational operations more approachable. I am particularly impressed by its ability to manage multiple entities, like associations and foundations, effortlessly. Additionally, I find the integration with external tools generally seamless, enhancing the overall impact of iMIS. The system's adaptability in handling various financial transactions and use cases without difficulty is invaluable, and I appreciate that it's continually evolving, with ASI adopting user requests for improvements. The platform's consistent expansion through new features shared in Sprint reviews and roadmap sessions assures me that my investment in iMIS will continue to deliver increasing value over time. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The current version of iMIS, called EMS, lacks some tools that were available in earlier versions, such as SQL statements like Stored Procedures. This limitation in supporting common SQL statements in their iQA's affects the application's power and value. Additionally, there is a need for iMIS to focus on improving its UX and include these missing SQL features to enhance its utility. Hopefully, these areas will be addressed in the future. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Powerful, Scalable Platform with Excellent Support—Initial Setup Is Intense but Worth It"
What do you like best about iMIS?

After spending a year evaluating different platforms, we ultimately chose the iMS EMS due to its robust capabilities and the confidence that it will scale alongside our organization as we grow. One of the most important factors for us was providing our members with single sign-on access to all our services. The integration among iMIS/ASI products works very well, and the ability to connect our external platforms to the iMIS system through a REST API ensures our members enjoy a seamless experience.

The implementation team has also been incredible - no question is too trivial and if the person on our team didn't have the answer, they sought it out from the SMEs and we generally had the solution the same day. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

At first, getting started with the platform felt overwhelming—the iMIS EMS is truly a powerful system. While it offers a wide range of capabilities, this also means there is a significant amount of data mapping involved, making the configuration process quite time-consuming and demanding. The upside, however, is that this configuration is typically a one-time effort. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Senior Membership Analyst"
What do you like best about iMIS?

I appreciate how flexible and customizable iMIS is — we can tailor it to perfectly fit the needs of both our association and our foundation. One of the features we love most is the ability to create and manage a member website that serves as a one-stop hub for all of our members’ resources and needs.

We use iMIS every day across all areas of our operations, and it has become an essential part of how we manage and serve our community. The ability to integrate iMIS with other services and platforms really adds a nice touch, helping streamline workflows and create a more connected experience for our staff and members alike.

There are also plenty of helpful resources and training programs available to help us truly learn and maximize the system. Plus, the support we receive from ASI is always excellent — responsive, knowledgeable, and dependable. Overall, iMIS is a reliable, powerful system that supports our daily operations and long-term goals. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

As with any complex database, there are times when things don’t go perfectly. However, the tools and support available make it easy to troubleshoot and work through any issues that come up. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Small-Business (50 or fewer emp.)
"IMIS Review-Debbie Willis"
What do you like best about iMIS?

Being innovative and IMIS is linking with other software to connect and collaborate in services to make sure projects can be fulfilled Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Increase more flexibility with more and more softwares and increase AI involvement highly Review collected by and hosted on G2.com.

MF
VP Communications
Small-Business (50 or fewer emp.)
"For complex billing structures, none better"
What do you like best about iMIS?

iMIS accommodates complex billing structures better than any other system I have encountered. AutoPay is now built-in, and dues collection is becoming easier and easier. Recent improvements to database make working in iMIS faster and more efficient. Customer Support is also quite good. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Still a long and steep learning curve to handle the inevitable exceptions to anything that is not simple. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your review, Mark! We’re glad iMIS makes complex billing and dues collection easier, and that you’ve seen improvements in efficiency and support. We appreciate your note on the learning curve and will keep working to make iMIS more intuitive. We look forward to continuing to grow with you!

Pricing Options

Pricing provided by iMIS.

iMIS

$200
Per User/Per Month
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iMIS Features
Constituent Profiles
Online Portal
Donor Communications
Email Marketing
Lead Management
Campaign Management
Data Entry
Task Delegation
Reporting
Dashboards
Automated Reports
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iMIS