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Personio Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Personio, simplifying vacation management for both managers and employees. (245 mentions)
Users appreciate the intuitive interface of Personio, enabling quick navigation and efficient administration processes. (138 mentions)
Users value the versatility and centralization of Personio, enhancing collaboration and streamlining internal processes effectively. (120 mentions)
Users appreciate the user-friendly interface of Personio, enhancing efficiency and providing intuitive access to essential HR information. (113 mentions)
Users appreciate the helpful support staff of Personio, enhancing their experience with quick responses and effective resources. (112 mentions)
Users struggle with missing features in Personio, leading to confusion and prolonged adjustment periods after updates. (65 mentions)
Users feel that limited customization options in Personio restrict their unique preferences and workflow efficiency. (58 mentions)
Users highlight the limited features of Personio, particularly in reporting and accrual policy configuration challenges. (49 mentions)
Users experience significant access limitations with Personio, complicating tasks like time tracking and performance reviews. (37 mentions)
Users experience technical issues with Personio, including freezing forms and persistent bugs that hinder usability. (37 mentions)

5 Pros or Advantages of Personio

1. Ease of Use
Users appreciate the ease of use of Personio, simplifying vacation management for both managers and employees.
See 245 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"office management"

What do you like about Personio?

very easy to. use. not to hard to understand

Habibah S.
HS

Habibah S.

Mid-Market (51-1000 emp.)

4.5/5

"My only choice for HR tools"

What do you like about Personio?

Everything is crystal clear and brief; you can quickly find what you desire. You can perform correctly in under a day, and if you have any problems, t

2. Intuitive
Users appreciate the intuitive interface of Personio, enabling quick navigation and efficient administration processes.
See 138 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The system has made my HR tasks"

What do you like about Personio?

We love the way Personio simplifies our administration and employee processes. Its user interface provides an intuitive platform for all administrativ

Habibah S.
HS

Habibah S.

Mid-Market (51-1000 emp.)

4.5/5

"My only choice for HR tools"

What do you like about Personio?

Everything is crystal clear and brief; you can quickly find what you desire. You can perform correctly in under a day, and if you have any problems, t

3. Features
Users value the versatility and centralization of Personio, enhancing collaboration and streamlining internal processes effectively.
See 120 mentions

See Related User Reviews

Karoline G.
KG

Karoline G.

Mid-Market (51-1000 emp.)

5.0/5

"Good Software for every People Department"

What do you like about Personio?

Easy to handle with good process automation. Easy to customize by ourselves. And I like our CSM :-) He helps a lot. I use it everyday to collabotate w

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes work easier"

What do you like about Personio?

That it is so intuitive to understand and has a solution for almost every challenge that arises in our People Team

4. User Interface
Users appreciate the user-friendly interface of Personio, enhancing efficiency and providing intuitive access to essential HR information.
See 113 mentions

See Related User Reviews

Umanga S.
US

Umanga S.

Mid-Market (51-1000 emp.)

4.5/5

"It is very easy to use. The navigation is very smooth which is good to enhance user experience."

What do you like about Personio?

The navigation is very smooth which is good to enhance user experience. The visual appeal is pleasant to eyes.

Filippo C.
FC

Filippo C.

Small-Business (50 or fewer emp.)

4.5/5

"Very easy and pleasant to use"

What do you like about Personio?

Everything is Intuitive and straightfoward to use. I am able to easily track my time, and have quick access to all my Vacations, contracts, and person

5. Helpful
Users appreciate the helpful support staff of Personio, enhancing their experience with quick responses and effective resources.
See 112 mentions

See Related User Reviews

LD

Laura D.

Mid-Market (51-1000 emp.)

3.5/5

"Good product, very innovative"

What do you like about Personio?

- New updates are communicated quickly. - Regular updates - Personal contact and fast response time - Good ideas - Ease of Use

Habibah S.
HS

Habibah S.

Mid-Market (51-1000 emp.)

4.5/5

"My only choice for HR tools"

What do you like about Personio?

Everything is crystal clear and brief; you can quickly find what you desire. You can perform correctly in under a day, and if you have any problems, t

5 Cons or Disadvantages of Personio

1. Missing Features
Users struggle with missing features in Personio, leading to confusion and prolonged adjustment periods after updates.
See 65 mentions

See Related User Reviews

PR

Pedro R.

Mid-Market (51-1000 emp.)

4.5/5

"A great platform"

What do you dislike about Personio?

Some mobile functions does not have all the features working at its peak.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"office management"

What do you dislike about Personio?

the interface is a bit weird and notifications are not that clear

2. Limited Customization
Users feel that limited customization options in Personio restrict their unique preferences and workflow efficiency.
See 58 mentions

See Related User Reviews

LN

Laura N.

Mid-Market (51-1000 emp.)

5.0/5

"Its a great program for staff management"

What do you dislike about Personio?

It's limited options to choose colors tags, and that files cant be upload in bulks by the name the user wants to give the document

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Growing from 150 to 300 people over 3 years, the tool is a game changer"

What do you dislike about Personio?

Custom reports would be easier if a straight forward export to BigQuery (or similar) would exist Some special use cases in the employee life cycle ne

3. Limited Features
Users highlight the limited features of Personio, particularly in reporting and accrual policy configuration challenges.
See 49 mentions

See Related User Reviews

Saleem I.
SI

Saleem I.

Mid-Market (51-1000 emp.)

5.0/5

"Modern HRM platform"

What do you dislike about Personio?

Personio needs some extra work polishing the report-generating features. Some of the metrics or information fields can't be added to the report.

MW

Marek W.

Small-Business (50 or fewer emp.)

5.0/5

"Personio helps us streamline all the HR processes in our agency"

What do you dislike about Personio?

Amount of paid add-ons. Sometimes I only need a small function, but again it is bundled in a paid add-on with many more functions. Sometimes the cost

4. Access Limitations
Users experience significant access limitations with Personio, complicating tasks like time tracking and performance reviews.
See 37 mentions

See Related User Reviews

Nils M.
NM

Nils M.

Mid-Market (51-1000 emp.)

0.0/5

"Deceit during renewal"

What do you dislike about Personio?

Without proper notice, Personio decided to unprompted increase the number of seats we pay for. It's previously been on a model where we would pay for

Crystal G.
CG

Crystal G.

Mid-Market (51-1000 emp.)

5.0/5

"Efficient and User-Friendly Platform for Managing Time Off"

What do you dislike about Personio?

One thing I find challenging about Personio is navigating between inputting my working hours and requesting time off. The interface for logging work t

5. Technical Issues
Users experience technical issues with Personio, including freezing forms and persistent bugs that hinder usability.
See 37 mentions

See Related User Reviews

AT

Amy T.

Small-Business (50 or fewer emp.)

4.0/5

"Decent hub for our applicant tracking processes"

What do you dislike about Personio?

We tried to use the forms feature to collect a lot of the applicant info as that's one of the major areas we wanted to take care of with a HR tool but

Verified User
I

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Personio is a user friendly HR tool with many possibilities to dive into HR"

What do you dislike about Personio?

At times Personio is very buggy and reports are not loading

Personio Reviews (687)

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Reviews

Personio Reviews (687)

View 2 Video Reviews
4.4
687 reviews
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Julia M.
JM
Mid-Market (51-1000 emp.)
"How Personio improved our Company"
What do you like best about Personio?

I like the new layout of the page, it looks fresh and modernized compared to what the previous look of the page was giving. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Contact with support is troublesome. Previously we had a dedicated contact point who took care of us whenever we encountered bugs/issues with the site. Currently this changed to a global contact help center - the response time is not satisfactory. There is also an aspect of bugs, for a couple of months now we successfully submitted plenty of bugs - way more than what we could have imagined comparing it to previous quarters. This unfortunately disrupts our internal processes like recruitment, hiring. We spend a lot of time trying to contact support and implement workarounds because we cannot waste time the when the bugs is resolved - candidates cannot wait, our onboarding progress cannot either. Review collected by and hosted on G2.com.

AP
Junior Salesforce Administrator
Mid-Market (51-1000 emp.)
"The HR Assistant"
What do you like best about Personio?

I could add my login hours and absence with ease. No tension and wait time like email communication. I am able to use it regularly as a part of my work life. Review collected by and hosted on G2.com.

What do you dislike about Personio?

So far I like all the features but I feel the UI can be upgraded a little bit but overall the the informations are provided that needs to be known by an employee and employer. Review collected by and hosted on G2.com.

Meriam F.
MF
Working student in information security
Small-Business (50 or fewer emp.)
"Flexible and Student-Friendly HR Platform"
What do you like best about Personio?

As a working student, I really appreciate how customizable Personio is for part-time roles. I can easily plan my 20-hour work weeks, adjust my schedule when needed, and track my hours without any hassle. The interface is simple and user-friendly, and requesting time off or logging sick leave takes just a few clicks. The onboarding process through Personio was also smooth and well-structured, which helped me get up to speed quickly. Review collected by and hosted on G2.com.

What do you dislike about Personio?

I did experience a bug once while using the application, but the support team responded quickly and was helpful in resolving the issue. Other than that, I haven’t had major problems. Review collected by and hosted on G2.com.

Virginia C.
VC
Responsable de Personas y Cultura
Small-Business (50 or fewer emp.)
"Everything you need to manage HR in a single tool"
What do you like best about Personio?

I've been using Personio for a short time, but there are aspects that have pleasantly surprised me. Firstly, the support during the implementation seems impeccable to me; in my case, the person assigned to help me (Mia) has been extremely helpful and makes you feel accompanied throughout the entire process. I also loved that it has everything you need in HR in a single tool, it seems quite intuitive and easy to use for all users, and I find it very positive that they are continuously improving. Review collected by and hosted on G2.com.

What do you dislike about Personio?

There are some processes that I have not been able to configure well or it has been very difficult and/or tedious to configure them because Personio is designed for each person to belong to only one department, have only one position, one supervisor, etc., and in our company, as it is young, it still happens that many of us hold several positions and have multiple supervisors. Review collected by and hosted on G2.com.

"Useful for Clocking Hours, Needs Better Contrast"
What do you like best about Personio?

I find the software straightforward and simple to use, particularly appreciating how most of my information comes prefilled. It provides a comprehensive overview of team structures and employee activities, including vacation schedules and birthdays, which I find essential for planning. Additionally, it is very helpful for clocking hours and scheduling vacations, which are mandatory tasks for me. I also like that the software is well-known and trusted by users. Review collected by and hosted on G2.com.

What do you dislike about Personio?

I find the navigation in the software could use some improvements. Also, the contrast between icons, backgrounds, and some text is sometimes insufficient, making them hard to read. After branding with my company's color scheme, specifically with an all-green background, the contrast issue became more pronounced. Review collected by and hosted on G2.com.

Andreea P.
AP
Bid Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-friendly platform for non-HR employees"
What do you like best about Personio?

I have to say Personio is my go tool for planning, not sure if anyone else would agree! The calendar where you can see when everyone has a time off is a good trick to use when plannign ahead for capacity. You can see all the approved days off and also the holidays, no matter the deparment or the country for said holidays! Cool. I use it everyday. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Hard to find people based on connections, e.g. you want to see all of the people that someone is looking after.

Not so great calendar linking with confluence, you have to do a lot of manual steps... Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise (> 1000 emp.)
"The perfect tool to manage the team requests"
What do you like best about Personio?

In my experience as a people manager, I’ve tried various solutions, but none compare to Personio. I appreciate its modern, intuitive interface and the notification system that keeps every request on track. The integrated calendar is especially useful—it allows me to quickly check if a teammate is absent, review upcoming time off across the entire team, and plan activities accordingly.

From a daily workflow perspective, I also value how all relevant tasks are clearly organized on the main dashboard, saving me time and eliminating the need to search for information. Review collected by and hosted on G2.com.

What do you dislike about Personio?

I do not find any feature or process that causes me troubles or introduce noise in my activities Review collected by and hosted on G2.com.

Arjan M.
AM
IT
Biotechnology
Mid-Market (51-1000 emp.)
"From an IT prospective, i am very satisfied with the tool"
What do you like best about Personio?

Easy of use, Support is always helpful, ease of integration and implementation...new features that the team is working on Review collected by and hosted on G2.com.

What do you dislike about Personio?

Some roles need to be difened better, so the admin knows better to whom to give what in terms of permissions Review collected by and hosted on G2.com.

WA
IT Lecturer
Mid-Market (51-1000 emp.)
"amazing experience with Personio full of updates and functionalities."
What do you like best about Personio?

Personio excels at centralizing all employee data, which dramatically streamlines everything from onboarding new research assistants to managing departmental leave requests. I use it daily for every day activities. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Reporting suite, while powerful, can be somewhat cumbersome for generating simple, ad-hoc reports without delving into custom configurations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Well designed and smooth experience"
What do you like best about Personio?

I have a full overview who is off in the coming days, weeks & months. I can easily request time off and am kept updated by email, all packaged up in a website with great UI and sleek design. Review collected by and hosted on G2.com.

What do you dislike about Personio?

I am really struggling to answer this question - it does what it's intended to do. Review collected by and hosted on G2.com.

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