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Gorgias
Gorgias
69 actions · 1 auth method
PreviewTicketing

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Authentication

API Key

Admin privileges are required to access the REST API settings.Guides: Connector Profile, Link Account
Actions
69 actions
Action
Description
Get Account
Retrieve the current Gorgias account information including company details and settings
List Settings
List account settings matching the given parameters
List Customers
Retrieve a paginated list of all customers
Get Customer
Retrieve a single customer by ID
Create Customer
Create a new customer
Update Customer
Update an existing customer
Delete Customers
Delete one or more customers by their IDs
Delete Customer
Delete a single customer by ID
Merge Customers
Merge two customers into one
Set Customer Data
Set a customer’s data
List Customer Custom Fields
List all custom fields for a customer
Update Customer Custom Fields
Update custom fields for a customer
Delete Customer Custom Field
Delete a customer’s custom field value
List Integrations
Retrieve a paginated list of all integrations
Get Integration
Retrieve a single integration by ID
Create Integration
Create a new integration
Update Integration
Update an existing integration
Delete Integration
Delete an integration
List Macros
Retrieve a paginated list of all macros
Get Macro
Retrieve a single macro by ID
Create Macro
Create a new macro
Update Macro
Update an existing macro
Delete Macro
Delete a macro
Archive Macros
Archive multiple macros at once
Unarchive Macros
Unarchive multiple macros at once
List Messages
Retrieve a paginated list of all messages
Get Message
Retrieve a single message by ID
Create Message
Create a new message on a ticket
Update Message
Update an existing message
Delete Message
Delete a message
List Rules
Retrieve a paginated list of all rules
Get Rule
Retrieve a single rule by ID
Create Rule
Create a new rule
Update Rule
Update an existing rule
Delete Rule
Delete a rule
Update Rules Priorities
Update priorities for multiple rules at once
List Tags
Retrieve a paginated list of all tags
Get Tag
Retrieve a single tag by ID
Create Tag
Create a new tag
Update Tag
Update an existing tag
Delete Tag
Delete a tag
Delete Tags
Delete multiple tags at once
Merge Tags
Merge multiple tags into one
List Teams
Retrieve a paginated list of all teams
Get Team
Retrieve a single team by ID
Create Team
Create a new team
Update Team
Update an existing team
Delete Team
Delete a team
List Tickets
Retrieve a paginated list of all tickets
Get Ticket
Retrieve a single ticket by ID
Create Ticket
Create a new support ticket
Update Ticket
Update an existing ticket
Delete Ticket
Permanently delete a ticket
Add Tags To Ticket
Add tags to an existing ticket
Remove Tags From Ticket
Remove tags from an existing ticket
List Ticket Tags
List all tags for a ticket
Set Ticket Tags
Set a ticket’s tags (replaces all existing tags)
List Users
Retrieve a paginated list of all users (agents)
Get User
Retrieve a single user by ID
Create User
Create a new user (agent)
Update User
Update an existing user
Delete User
Delete a user
List Views
Retrieve a paginated list of all views
Get View
Retrieve a single view by ID
Create View
Create a new view
Update View
Update an existing view
Delete View
Delete a view
List View Items
Retrieve tickets in a view
Search View Items
Search for items using custom view filters

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Getting Started

1

Create or Select a Project

Set up a new project or select an existing one. See the Projects Guide.
2

Configure the Connector

Enable the connector and set up a connector profile in your project. See Managing Connectors.
https://stackone-logos.com/api/gorgias/filled/png

Connector Profile

Gorgias - API Key
3

Link an Account

Connect an account using StackOne Hub or Auth Link.
https://stackone-logos.com/api/gorgias/filled/png

Link Account

Gorgias - API Key
4

Use Actions

Invoke actions using one of the methods below: