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Re:amaze
Re:amaze
33 actions · 1 auth method
PreviewTicketing

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Authentication

API Key

Admin privileges required to generate API tokensGuides: Connector Profile, Link Account
Actions
33 actions
Action
Description
List Articles
Retrieve help articles with search and filtering
Get Article
Retrieve a specific article by slug
Create Article
Create a new help article
Update Article
Update an existing help article
List Channels
Retrieve all communication channels for the brand
Get Channel
Retrieve a specific channel by slug
List Contact Notes
Retrieve notes for a specific contact
Create Contact Note
Add a note to a contact
Update Contact Note
Update an existing contact note
Delete Contact Note
Delete a contact note
List Contacts
Retrieve contacts with search and filtering
Get Contact Identities
Retrieve all identities for a contact
Create Contact
Create a new contact
Update Contact
Update an existing contact
Create Contact Identity
Attach an email, mobile number, social handle to a contact
List Conversations
Retrieve conversations with filtering and pagination
Get Conversation
Retrieve a specific conversation by slug
Create Conversation
Create a new conversation or ticket
Update Conversation
Update an existing conversation
List Messages
Retrieve messages across all conversations or filtered
Create Message
Add a message or reply to a conversation
Get Volume Report
Retrieve daily conversation volume statistics
Get Response Time Report
Retrieve response time metrics
Get Staff Report
Retrieve staff performance metrics
Get Tags Report
Retrieve tag usage statistics
Get Channel Summary
Retrieve channel-wise conversation breakdown
List Satisfaction Ratings
Retrieve customer satisfaction survey ratings
List Staff
Retrieve staff members for the brand
Create Staff Member
Create a new staff user
List Response Templates
Retrieve canned response templates
Get Response Template
Retrieve a specific response template
Create Response Template
Create a new canned response template
Update Response Template
Update an existing response template

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Getting Started

1

Create or Select a Project

Set up a new project or select an existing one. See the Projects Guide.
2

Configure the Connector

Enable the connector and set up a connector profile in your project. See Managing Connectors.
https://stackone-logos.com/api/reamaze/filled/png

Connector Profile

Re:amaze - API Key
3

Link an Account

Connect an account using StackOne Hub or Auth Link.
https://stackone-logos.com/api/reamaze/filled/png

Link Account

Re:amaze - API Key
4

Use Actions

Invoke actions using one of the methods below: