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Notify users on template deprecation #15117

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stirby opened this issue Oct 16, 2024 · 0 comments · Fixed by #15195
Closed

Notify users on template deprecation #15117

stirby opened this issue Oct 16, 2024 · 0 comments · Fixed by #15195
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@stirby
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stirby commented Oct 16, 2024

We originally cut the template deprecation notice for time, but we should bring it back. It's a specific and sensible request from customers.

When templates are deprecated, the workspace shows a small warning with the deprecation message, and the template disappears from the template listing.

Image

The user is hardly made aware of the change though It may be their daily-driver environment that's being removed. Next time they return to the templates list to create a workspace, the template won't be present.

Let's add a notification that gets delivered to all users with access to said template:

Hello <user>,

The template **<template-name>** has been deprecated with the following message:

**<Deprecation Message>**

New workspaces may not be created from this template. Existing workspaces will continue to function normally. 

[CTA: See workspaces] [CTA: View template]

---
<Rest of standard notification templatetemplate>

Requirements

  • The notification is delivered to the template owner and all users with access to the deprecated template
    • Includes users without workspaces on that template
    • We notify the template administrator so they can confirm users have been notified of the change.
  • The "See workspaces" CTA should take them to the workspace listing.
    • Nice to have: If they have any workspaces on the deprecated template, it filters the listing only to show workspaces using it
  • The "See template" should take users to the deprecated template
  • Notification appears under "template notifications" in settings
@coder-labeler coder-labeler bot added customer-requested Features requested by enterprise customers. Only humans may set this. design needed Request for more beauty needs decision Needs a higher-level decision to be unblocked. labels Oct 16, 2024
@matifali matifali removed the needs decision Needs a higher-level decision to be unblocked. label Oct 17, 2024
@matifali matifali added this to the Notifications: GA Release milestone Oct 17, 2024
@johnstcn johnstcn removed design needed Request for more beauty customer-requested Features requested by enterprise customers. Only humans may set this. labels Oct 21, 2024
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