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Blog

Thoughts and updates from the team building the future of developer collaboration

Pixel art illustration of the Modem agent fielding an incoming call

Your coding agent should know what your customers said

Modem's MCP server and public API are live. Your customer feedback is now callable from inside your coding agent, no dashboard required.

How coding agents read your code (and how to write for them)

Modem's codebase is roughly 99.9% written by AI agents. Here's what that taught us about how agents actually navigate a repo, and the three levers you control: the names you choose, the types you define, and where you put your explanations.

Modem now connects to Stripe

Connect Stripe and every customer in Modem gets billing context. Ask the agent revenue questions, and trigger automations on cancellations, ending trials, and failed payments.

Mike Clarke

•3 min read

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From the changelog

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August 13, 2026

Stories
Agent confirmations in Slack
Chart rendering
GitLab

+4 more

July 15, 2026

Salesforce
Stripe
Pull topics into your AI tools
Public API is live

+5 more

June 23, 2026

New pricing plans
Pay-as-you-go
Jira, Jira Service Desk, and Zendesk
Modem in Discord

+5 more

Support tickets flowing from Zendesk into Modem's organized product feedback workspace

3 months ago

Modem now connects to Zendesk

Modem now ingests Zendesk ticket conversations in real time, so the agent can connect support requests to topics, customers, product work, and follow-up.

Build Notion-powered workflows on Modem

The Modem agent can now create pages, update databases, and save its work directly to your Notion workspace. Your agent's output has a home.

Instant Workflows with Automation Templates

Pre-built automations you can install in a few clicks. They stay up to date as we improve them.

Introducing Agent Skills

Skills let you teach the Modem Agent how your team handles specific workflows, so it follows your processes consistently across chats and automations.

Modem now connects to Intercom

Modem now ingests your Intercom conversations in real time, so the agent can search support threads, cross-reference them with your topics, and even reply or tag conversations on your behalf.

Modem now talks to PostHog

Modem now connects directly to PostHog, so you can ask questions about your product analytics, feature flags, and experiments right from Slack or the Modem agent.

Introducing Event Automations

Event Automations let Modem run the same agent you use in chat whenever product and GitHub events fire, so your team can react in real time.

Modem raises $4.4M to build the auto-triage PM for the agentic coding era

Modem has raised $4.4M in funding led by Accel, with participation by Inovia Capital, to build the auto-triage Product Manager for the agentic coding era.

Ben Vinegar

•3 min read

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