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Create Your Own Telephone Conversation.: 1. Greetings/answering The Phone

Here are the responses with the correct phrasal verbs: 1. The phone’s ringing.’ – ‘I’ll pick it up .’ 2. Sorry, I’ve got to go now. I’ll call you back later. 3. Could I speak to Mr Barring, please?’ – ‘I’ll put you through . 4. Could you hold on for a moment. I’ll check the figures for you. 5. Why don’t you look up his number in the directory? 6. I was waiting for a couple of minutes but there was no answer, so I hung up. 7. Could you put Harry through ? I’d like to

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349 views3 pages

Create Your Own Telephone Conversation.: 1. Greetings/answering The Phone

Here are the responses with the correct phrasal verbs: 1. The phone’s ringing.’ – ‘I’ll pick it up .’ 2. Sorry, I’ve got to go now. I’ll call you back later. 3. Could I speak to Mr Barring, please?’ – ‘I’ll put you through . 4. Could you hold on for a moment. I’ll check the figures for you. 5. Why don’t you look up his number in the directory? 6. I was waiting for a couple of minutes but there was no answer, so I hung up. 7. Could you put Harry through ? I’d like to

Uploaded by

Daniela Valenzuela
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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1. Greetings/answering the phone -Hello. -Good morning/afternoon/evening. -Hey. / Hi. / Whats up? 2. Introducing yourself -This is .

(name) -Im calling from . -Im .s friend/teacher/doctor - (name)...speaking.

Create your own telephone conversation.

2. Asking who is on the telephone -Whos calling, please? -May I ask whos calling, please? - can I have your name, please? 3. Responding to a request to speak to someone

3. Saying your reason for calling -Im calling to -Id(would) like to speak to. -Is.there? / May I speak to ? (please)

- Ill put you through. - Just a minute/moment (please). - hold on, please -Im sorry. (He/she) isnt here at the moment. - (he/she) isnt available at the moment. - (he/she) is busy at the moment...(in a meeting) .

4. If the person is not there -Could you (please) give him/her a message (for me)? -Can I leave a message? -Please tell him/her that -Please ask him/her to call me back. My number is -I will try again later. 4. Taking a message -Can I take a message? -Would you like to leave a message? -Should I ask him/her to call you back? -Okay, Ill make sure he/she gets the message. -Okay, Ill be sure to pass that along. 5. Saying good-bye - Okay, thank you / thanks! -Good-bye! / Bye! -Catch you later! / Talk to you later! / Talk to you soon!

INFORMAL CONVERSATION: Hello, Tom speaking. B- Hi Tom, this is Mary. Is your brother there?
A-

FORMAL CONVERSATION: A- good morning. Robert smith speaking. B- Good morning. I would like to speak to Mrs. Brown. A- May I ask whos calling, please? B- This is john black. A- Mr. Black, Mrs. Brown isnt available at the moment B- oh, I will try again later then, bye A- Good-bye!

No, hes at the cinema. Can I take a message? B- Yes, Please ask him to call me back
AA- Okay, Ill make sure he gets the message. B- Okay, A-

Thanks. Bye.

Bye

I. - The following are phrasal verbs that you use in telephone conversations. Hold on Speak up Call back/ ring back Get through Put through Hang up Look up Pick up

Complete the sentences with the most suitable phrasal verb.

1. The phones ringing. Ill ________ it ________ . 2. Sorry, Ive got to go now. Ill ________ you ________ later. 3. Could I speak to Mr Barring, please? Ill ________ you ________ . 4. 5. 6. 7. 8. Could you ________________ for a moment. Ill check the figures for you. Why dont you ________________ his number in the directory? I was waiting for a couple of minutes but there was no answer, so I ________________ . Could you _________ Harry _______ ? Id like to talk to him as well. Sorry, I cant hear you very well. Could you ________________ ?

Hold on: wait. Look up: to search. Call back/ ring back: to return a phone call . Get through: contact on the phone to the person you want to talk to. Speak up: to speak louder. Hang up: finish the call by breaking the connection. Pick up: answer a call. Put through: to connect your call to another telephone.

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