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VX520 Quick Reference Guide

This document provides instructions for conducting various transactions using a point of sale terminal for electronic benefits transfer (EBT) payments, refunds, balance inquiries and other functions. It outlines the step-by-step process for completing sales, refunds, voids and other common retail transactions using an EBT card and PIN number. It also includes instructions for reprinting receipts, viewing transaction balances and batch totals, and settling transactions at the end of the day.

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Michael Muenchow
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© © All Rights Reserved
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0% found this document useful (0 votes)
470 views2 pages

VX520 Quick Reference Guide

This document provides instructions for conducting various transactions using a point of sale terminal for electronic benefits transfer (EBT) payments, refunds, balance inquiries and other functions. It outlines the step-by-step process for completing sales, refunds, voids and other common retail transactions using an EBT card and PIN number. It also includes instructions for reprinting receipts, viewing transaction balances and batch totals, and settling transactions at the end of the day.

Uploaded by

Michael Muenchow
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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EBT Food Stamp/Cash Benefit

Sale
Select SALE
Enter Amount ENTER
[Hand terminal to customer] [Swipe Card]
or Enter Card Number ENTER
Vx520
Select EBT Quick Reference Guide
Select FOOD or CASH
Confirm amount? YES
Enter PIN ENTER
Optimize sales with your
[Return Terminal to Clerk] [Communications] [Receipt Prints]
compact and easy-to-use
Refund countertop or wireless terminal.
Use to scroll, then:
Select REFUND
Enter Amount ENTER
[Hand terminal to customer] [Swipe Card]
or Enter Card Number ENTER
Select EBT
Confirm Amount? YES
Enter PIN ENTER
[Return Terminal to Clerk] [Communications] [Receipt Prints]

Voucher Clear
Use to scroll, then:
Select FORCE
Enter Amount ENTER
[Swipe Card]
or Enter Card Number ENTER
Select EBT
Confirm Amount? YES
Enter Approval Code ENTER
Enter Voucher Number ENTER
[Communications] [Receipt Prints]

Balance Inquiry
Use to scroll, then:
Select EBT BALANCE INQ
[Hand terminal to customer][Swipe Card] For terminal support
or Enter Card Number ENTER please contact:
Select EBT
Select FOOD or CASH 888.579.4667
Enter PIN ENTER
Enter Exp Date ENTER
Imprint Card ENTER
[Return Terminal to Clerk] [Communications] [Receipt Prints]
V-01 - 03-2016
Retail & Restaurant
Credit/Debit Sale (Swipe/Tap/EMV Insert) Void Any Transaction
Select SALE Use to scroll, then:
Enter Amount ENTER Select VOID
Enter Tip Amount ENTER* Void Last Trans? NO
[Tap/Insert/Swipe Card] Retrieve by? INV# or ACCT#
Confirm Amount YES* Enter Inv# ENTER
Select Payment Type From List* or
Enter PIN ENTER Enter Last 4 ENTER
[Communications] Select to change transaction PREV or NEXT
[Remove EMV Card] [Receipt Prints] Select to Void YES
[Communications] [Receipt Prints]
Phone/Web Sale
Select SALE Force
Enter Amount ENTER Use to scroll, then:
Enter Tip Amount ENTER* Select FORCE
Confirm Amount? YES* Enter Amount ENTER
Enter Card Number ENTER Enter Tip Amount ENTER*
Select Payment Type from List* Confirm Amount YES* EMV / NFC
Enter Exp Date ENTER [Tap/Insert/Swipe Card/Enter Card Number]
Card Present YES or NO Select Payment Type from List* Simple steps to accept EMV chip cards:
Imprint Card ENTER Enter Exp. Date ENTER
Enter CID ENTER Enter Custom Password ENTER STEP 1 Enter transaction amount before card is inserted
Enter Address ENTER Confirm Amount? YES
Zip Code ENTER Enter Approval Code ENTER STEP 2 Have the card inserted chip-first and chip-side up
[Communications] [Receipt Prints] [Remove EMV Card] [Receipt Prints]
STEP 3 Leave the card in the slot until prompted to
Credit/Debit Refund Reprint Transaction remove
Use to scroll, then: Press the third purple button
Select REFUND Select LAST RECEIPT Note, if card is pulled out before the transaction is
Enter Amount ENTER or completed, then the transaction is cancelled
Confirm Amount YES or NO* Select ANY RECEIPT
[Tap/Insert/Swipe Card/Enter Card Number] Enter Invoice # ENTER Simple Steps for NFC / Contactless:
(i.e. Apple Pay, Samsung Pay, Google Wallet, Android Pay)
Select Payment Type from List* [Receipt Prints]
Enter Exp. Date ENTER STEP 1 Enter transaction amount
[Communications] [Remove EMV Card] Batch Review (Totals)
[Receipt Prints] Use to scroll, then:
Select BATCH TOTALS STEP 2 When terminal prompts Insert/Swipe/Tap,
Select to change host PREV or NEXT the customer will tap their contactless payment device
Void Last Transaction (phone/ smartwatch/ etc.) or contactless card over the
Use to scroll, then: Select to confirm SLCT
green light.
Select VOID
Void Last Trans? YES Balance/Settle
Select SETTLEMENT STEP 3 The terminal will indicate if the tap
Select to change transaction PREV or NEXT was successful, and complete the transaction.
Select to Void YES Enter Password ENTER
[Communications] [Receipt Prints] [Detail and total reports print]
Enter to confirm ENTER
[Settlement report prints]
*Optional Prompt

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