Overview
• Employee development
– Education
Human Resource Training and – Assessment
– Job experiences
Individual Development
– Performance appraisal and
management
Employee Development – Mentorship programs
March 1, 2004
Definition Employee Development
! Development refers to formal
education, job experiences, • Training vs. development
relationships, and assessments of – Focus
personalities and abilities that help – Work experiences
employees prepare for the future. – Goals
– Participation
• Why development?
Approaches to Employee
Formal Education
Development
Assessment • Off and on-site
• Short courses
• Executive education
Formal Job
Education Experiences
Interpersonal
Relationships
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Assessment Popular Assessment Tools
Personality
• Involves collecting information and Assessment
providing feedback to employees
about their behavior, communication
style, or skills.
Benchmarks Assessment
Center
Performance
Appraisals & 360-
Degree Feedback
Personality Assessment Performance Appraisals
• Performance appraisal is the process of
• Personality assessment measuring employees’ performance.
frameworks: • Measuring performance:
– Ranking employees
– Myers-Briggs Inventory (MBTI)
– Rating work behaviors
– The “Big Five” personality factors
– Rating the extent to which employees have
desirable traits believed to be necessary for
• Why assess personality? job success
– Directly measuring the results of work
performance.
• Problems
360-Degree Feedback Systems Job Experiences
• Relationships, problems,
• Who rates the focal employee? demands, tasks, etc.
• Why 360-degrees? • Most employee development
• Link to development occurs through job experiences.
• Effective systems • How and when does development
• When are these systems used? occur?
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Enlarging Job Experiences Interpersonal Relationships
• How do interpersonal relationships
• Methods stimulate development?
– Promotion • Types of formal relationships
– Lateral move – Mentoring
– Transfer – Coaching
– Downward move
– Job rotation
Successful Mentoring Programs The Development Planning Process
• Voluntary • Elements
• Informal relationships – Identifying development needs
– Choosing a development goal
• Choosing mentors
– Identifying the actions that need to be
• Purpose taken by the employee and the company
• Length to achieve the goal
• Level of contact – Determining how progress toward goal
attainment will be measured
• Evaluation
– Establishing a timetable for development
• Rewards
• Responsibilities
Company Strategies Next Time
• Assessment: Personality
• Individualization
• Read:
• Learning control – McCrae & Costa (1997)
– Wright (2003).
• Ongoing support