FAQs for Onboarding Portal
Contents
1. How to change Password after login? ...................................................................................................................... 2
2. Do I need to fill the entire Sections after login? ....................................................................................................... 2
3. Are all the fields Mandatory?.................................................................................................................................... 2
4. I am not able to fill all information as I am not having it right away.. ...................................................................... 2
5. Download document if clicked, no download action happens. ................................................................................ 3
6. How should I know the end date of submission of documents? .............................................................................. 3
7. What needs to be done if any technical error is encountered? ............................................................................... 3
8. How many stages are there for me to fill the information? ..................................................................................... 3
9. I have received updates from Recruitment to refill the missed documents and fields update. What should I do? 3
10. Is it mandatory to fill the Feedback? .................................................................................................................... 3
11. Is it mandatory to upload all education and experience, id proof documents?................................................... 3
12. Is it mandatory to update name as per SSLC /Passport copy? ............................................................................. 4
13. Can I skip personal details like: mobile number, email id? ................................................................................... 4
1. How to change Password after login?
Users after login can click on . Enter the Current Password, followed by New Password and
Confirm the New Password by re-entering it again. The New Password should be of Minimum 8 characters with
atleast 1 special character, 1 lower case character, 1 upper case character and a number. This password criteria
needs to be followed in order to maintain strict password policy.
2. Do I need to fill the entire Sections after login?
Yes, all the Sections (Personal, Education, Employment, Additional, Declaration) need to be filled till the progress bar
shows 100% and submitted by clicking on the Confirm button .
3. Are all the fields Mandatory?
No, all fields are not mandatory. Mandatory fields are marked with (*) Asterix.
4. I am not able to fill all information as I am not having it right away..
If certain information is not available, the Save button should be used to draft save the data. Later you can
login to the portal and fill the unfilled information. Finally Confirm should be done for each section.
5. Download document if clicked, no download action happens.
The browser should allow pop up for the Bosch link ( http://firststeps.hr-services.boschindia.com/) for downloading
documents.
6. How should I know the end date of submission of documents?
SMS or Emails will have the information of the last date of documents submission.
7. What needs to be done if any technical error is encountered?
The Help option from the browser can be used. The user can enter the Subject and detailed issue can be
typed in the Query box. Finally click on Send Query. The query will be attended by the technical team with
resolutions.
8. How many stages are there for me to fill the information?
There are 2 stages of filling the Onboarding information.
a. Application 1 Submission (Initial date to be submitted )
b. Application 2 Submission (Final documents to be submitted after Offer Generation)
9. I have received updates from Recruitment to refill the missed documents and fields update. What should I
do?
The Recruiters after validating may get to know that wrong information may have got filled. Please re-login again
and fill the data which has got missed and needs to be filled. Finally click on Confirm and Accept the Declaration
again.
10. Is it mandatory to fill the Feedback?
Yes, it is mandatory to fill the feedback forms as it is a part of Onboarding process.
11. Is it mandatory to upload all education and experience, id proof documents?
Yes, it is mandatory to upload the correct documents in the right tabs with clear scan optical copies.
12. Is it mandatory to update name as per SSLC /Passport copy?
Yes, this input will be captured in all employment records.
13. Can I skip personal details like: mobile number, email id?
It is mandatory to update the correct email id and contact (mobile number) details to get the future communication.
--------------------------------------------------------------End of Document---------------------------------------------------------------------