Sample Questions Situation Task Action Result
Setup customer calls, got
Assigned by supervisor
EXAMPLE: Tell me about a time that you Q1 launch of Cloudsoft major press coverage on Q2 sales were beyond
to manage the product's
were given a major project by your product at Stackswell Envato Tuts+, developed forecast and grew with
launch and get media
supervisor and how you handled it. Co in 2016. webinars, created branding each subsequent quarter.
coverage.
guide.
What was a time when you had to have a
difficult conversation with a direct report
or fellow employee?
How do you handle feedback from your
supervisor, and how do you implement it?
What do you do when you're asked to
perform a task at work that you think
might be unethical?
When you're dealing with a difficult
customer (internal or external to the
company), how do you handle their
complaints?
Tell me about a time that you saw a
situation that would become a problem
before others did, and what you did to
solve it.
How do you prioritize your work during a
particularly hectic time period?
Sample Questions Situation Task Action Result
Tell me about a time that you had to learn
a new skill to complete the task at hand.
When was a time that you had to train
someone new to your team, or new to the
company?
Give me an example of a mistake you
made in your work, and what you did to
correct the problem.
How would your co-workers describe
working from you? What would they say
your biggest strengths are?
What do you do when you're asked to
make a recommendation or provide input
on the decision?
Have you ever been a leader without
having employees report to you? How do
you gain trust and guide employees who
have other supervisors?
What do you do when co-workers disagree
on a solution, but you're in charge of the
situation? How do you get everyone on
the same page?
How do you get help when you're unsure
of how to accomplish something?