Sample Questions Situation Task Action Result
Setup customer calls, got
Assigned by supervisor
EXAMPLE: Tell me about a time that you Q1 launch of Cloudsoft major press coverage on Q2 sales were beyond
to manage the
were given a major project by your product at Stackswell product's launch and Envato Tuts+, developed forecast and grew with
supervisor and how you handled it. Co in 2016. webinars, created branding each subsequent quarter.
get media coverage.
guide.
What was a time when you had to have a
difficult conversation with a direct report
or fellow employee?
How do you handle feedback from your
supervisor, and how do you implement it?
What do you do when you're asked to
perform a task at work that you think
might be unethical?
When you're dealing with a difficult
customer (internal or external to the
company), how do you handle their
complaints?
Tell me about a time that you saw a
situation that would become a problem
before others did, and what you did to
solve it.
How do you prioritize your work during a
particularly hectic time period?
Sample Questions Situation Task Action Result
Tell me about a time that you had to learn
a new skill to complete the task at hand.
When was a time that you had to train
someone new to your team, or new to the
company?
Give me an example of a mistake you
made in your work, and what you did to
correct the problem.
How would your co-workers describe
working from you? What would they say
your biggest strengths are?
What do you do when you're asked to
make a recommendation or provide input
on the decision?
Have you ever been a leader without
having employees report to you? How do
you gain trust and guide employees who
have other supervisors?
What do you do when co-workers disagree
on a solution, but you're in charge of the
situation? How do you get everyone on the
same page?
Sample Questions Situation Task Action Result
How do you get help when you're unsure
of how to accomplish something?