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LBC Express

The document analyzes the vision and mission statements of LBC. The vision statement aims for LBC to be the delivery solutions provider of choice in the Philippines by 2020 through total customer experience. The mission statement seeks to link and bridge customers through their network and innovate new solutions to provide faster, easier, and more cost-effective delivery. Both statements are found to be clear, concise, inspirational and aspirational in conveying LBC's goals to better serve customers.

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Armae Agudulo
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2K views3 pages

LBC Express

The document analyzes the vision and mission statements of LBC. The vision statement aims for LBC to be the delivery solutions provider of choice in the Philippines by 2020 through total customer experience. The mission statement seeks to link and bridge customers through their network and innovate new solutions to provide faster, easier, and more cost-effective delivery. Both statements are found to be clear, concise, inspirational and aspirational in conveying LBC's goals to better serve customers.

Uploaded by

Armae Agudulo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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COMPANY ANALYSIS

Vision Statement

“By 2020, LBC shall be the access and delivery solutions provider of choice,

professionally and technologically equipped to serve Filipino families and business

entities through total customer experience.”

Evaluation of Vision Statement

Parameter Yes/No Why?


Does it clearly answer Yes. LBC states that their goal is to be

the question: What do the access and delivery solutions

we want to become? provider of choice, professionally

and technologically equipped to

serve Filipino families and

business entities through total

customer experience.
Is it concise enough yet Yes. LBC vision statement is short, but

inspirational? it delivers the message that they

want to convey. And it already

states that their goal is to serve

Filipino families and business

entities through total customer

experience.
Is it aspirational? Yes. LBC vision statement states that
their goal is to serve Filipino

families and business entities

through total customer experience.

Mission Statement

“Linking and bridging customers through our network and innovating new solutions

to provide faster, easier, and more cost-effective delivery solutions.”

Evaluation of Mission Statement

Component Yes/No Evaluation


Customers Yes LBC mission statement states

about linking and bridging

customers through their network.


Products & Services Yes LBC aims to innovate new

solutions to provide faster, easier,

and more cost-effective delivery

solutions.
Markets No N/A
Technology Yes LBC aims to innovate new

solutions to provide faster, easier,

and more cost-effective delivery

solutions.
Concern for Survival No N/A
Philosophy Yes LBC aims on linking and bridging

customers through their network


and innovating new solutions to

provide faster, easier, and more

cost-effective delivery solutions.

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