Name: Cindy Shane C.
Tupal
Section: BSHM 301
1. Research on one (1) ethical issue surrounding the hospitality and tourism industry in the Philippines.
3. The written output must follow the following format:
Font: Arial
Font size: 12
Double-space
With title page, introduction, body, and conclusion (assessment)
Sources are cited in APA format.
Part I must be indicated in the footer.
Hotel Espionage
One ethics issue that you might not hear about often is hotel espionage. Once again, it’s
usually about being competitive. For example, a hotel might hire a former manager from
the competition. Since the manager knows a lot of the ins and outs, they’re able to
provide confidential data to help their new employer succeed. Some hotels even hire
employees to work at competitors simply to gain information and even drop hints to
guests about how great a rival hotel is.
Not only is this illegal, but it could result in hefty lawsuits from competing hotels. This is
especially true when hiring ex-employees who share sensitive data, but signed
contracts stating they wouldn’t do so.
The hotel industry stands to benefit by eliminating these ethics issues. A whistleblower
hotline is a great way to reduce ethics problems. Ensure both employees and guests
know it’s available and how to use it in order for it to be effective.
2. Provide your own assessment of which ethical principle addresses the issue according to your
research.