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Migration of Maxis Bill Payment Service Via 'Pay A Bill' To Jompay

The document provides instructions for customers to pay their Maxis bills through JomPAY instead of the previous 'Pay a Bill' option on HSBC internet and mobile banking. It outlines 8 steps to add Maxis as a payee using JomPAY on the HSBC website or 4 steps to make the payment via the HSBC mobile app after the payee has already been set up on the website. Effective 30 September 2019, payments can no longer be made to Maxis using the old 'Pay a Bill' method.

Uploaded by

Hassan Hasani
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200 views2 pages

Migration of Maxis Bill Payment Service Via 'Pay A Bill' To Jompay

The document provides instructions for customers to pay their Maxis bills through JomPAY instead of the previous 'Pay a Bill' option on HSBC internet and mobile banking. It outlines 8 steps to add Maxis as a payee using JomPAY on the HSBC website or 4 steps to make the payment via the HSBC mobile app after the payee has already been set up on the website. Effective 30 September 2019, payments can no longer be made to Maxis using the old 'Pay a Bill' method.

Uploaded by

Hassan Hasani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Migration of Maxis Bill Payment Service via 'Pay a

Bill' to JomPAY
6 September 2019
Dear Valued Customer,

Effective 30 September 2019, kindly note that bill payments to Maxis can no longer be performed
via 'Pay a Bill' option available on HSBC Personal Internet Banking or Mobile Banking.

Nevertheless, you may continue to pay Maxis bills via JomPAY with just a few simple steps:

Log on to HSBC Personal Internet Banking on


Step 1
www.hsbc.com.my

Select 'Pay Bills'.

Step 2
(If you have previously saved Maxis as a
favourite on 'Pay a bill', please proceed to Step 7*).

Step 3 Select 'Add a Bill with JomPAY'.

Step 4 Key in the 'Biller Code, Ref-1 and Ref-2 (if applicable)'.

Biller Code: 1234


Ref-1: 0124007552406

JomPAY online Internet Banking and Mobile


Banking with your Current, Savings or Credit Card
account.

Note that this information can be found on your bill.

Proceed to generate a Transaction Signing Code with


Step 5
your security Device.

Press and hold the button to


turn on your security Device. Then
enter your Security Device Pin.

Once you see the 'HSBC' welcome


screen, press, and hold the
button for 2 seconds until a dash
appears on the screen.
Key in the last 8 digits of the
service/beneficiary account number,
then press the button again to
generate your 6-digit Transaction
Signing Code.

Enter your Transaction Signing Code on the website,


Step 6 click 'Add' then 'Confirm'. You have now added a
new payee with JomPAY.

Select 'Pay a bill with JomPAY' then select the


Step 7 payee from the dropdown list to make your bill
payment with JomPAY!

*To edit/delete existing payee list, select 'Maintain Payee List'


> Payee Name > Update

Step 1 Log on to HSBC Mobile App.

Step 2 Select 'JomPAY'.

Step 3 Enter required details and select payee.

Note: Kindly ensure that the payee has been added via HSBC
Personal Internet Banking previously, otherwise refer to step 3
to 6 shown above under Personal Internet Banking.

Step 4 Proceed to pay.

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