B.

Modules of Instruction

Basic Competencies

Unit of Competency: Participate in Workplace Communication

Module Title: Participating in Workplace Communication

Module Descriptor: This unit covers the knowledge, skills and attitudes required to
gather, interpret and convey information in response to workplace
requirements.

Nominal Duration: 40 Hours

Summary of Learning Outcomes:

LO1. Obtain and convey workplace information

LO2. Participate in workplace meetings and discussions.
LO3. Complete relevant work related documents.

Details of Learning Outcomes:

LO1. Obtain and convey workplace information

Assessment Methodologie Assessment

Criteria Contents Conditions s Methods
● Specific  Effective  Fax machine  Group  Demonstration
relevant communic  Observation
 Telephone Discussion
information atio  Interviews/
is  Writing  Interaction
 Different questioning
accessed modes of materials
from communic  Internet
appropriate atio
sources.  Written
● Effective communic
questionin atio
g, active  Organizati
listening onal
and policies
speaking  Communic
skills are ation
used to procedure
gather and s and
convey systems
information  Technolog
. y relevant
● to the
Appropriat enterprise
e medium and the
is used to
 transfer individual’s
information work
and ideas. responsibil
● Appropriat ities
e non-
verbal
communic
ation is
used.
● Appropriat
e lines of
communic
ation with
superiors
and
colleagues
are
identified
and
followed.
● Defined
workplace
procedures
for the
location
and
storage of
information
are used.
● Personal
interaction
is carried
out clearly
and
concisely.

LO2. Complete relevant work related documents.

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Team  Effective  Fax machine  Group  Demonstration

meetings communic  Observation
 Telephone discussion
are atio  Interviews/
attended  Writing  Interaction
 Different questioning
on time modes of materials
 Own communic  Internet
opinions ation
are clearly  Written
expressed communic
and those ation
of others  Organizati
 are onal
listened to policies
without  Communic
interruption ation
 Meeting procedures
inputs are and
consistent systems
with the
meeting  Technolog
purpose y relevant
and to the
established enterprise
protocols and the
 Workplace individual’s
interaction work
s are responsibili
conducted ties
in a
courteous
manner
 Questions
about
simple
routine
workplace
procedures
and maters
concerning
working
conditions
of
employme
nt are
asked and
responded
to
 Meetings
outcomes
are
interpreted
and
implement
ed
LO3. Participate in workplace meeting and discussion.

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Range of ● Effective ● Fax machine  Group  Demonstration

forms communic  Observation
● Telephone discussion
relating to atio  Interviews/
conditions ● Different ● Writing  Interaction
questioning
of modes of materials
employme communic ● Internet
nt are ation
completed ● Written
accurately communic
and legibly ation
 Workplace ● Organizati
data is onal
recorded policies
on ● Communic
standard ation
workplace procedures
forms and and
documents systems
 Basic ● Technolog
mathemati
y relevant
cal
to the
processes
are used enterprise
for routine and the
calculation individual’s
s work
 Errors in responsibili
recording ties
information
on forms/
documents
are
identified
and
properly
acted upon
● Reporting
requiremen
ts to
supervisor
are
completed
according
to
organizatio
nal
guidelines
Unit of Competency: Work in a Team Environment
Module Title: Working in a Team Environment

Module Descriptor: This unit covers the skills, knowledge and attitudes to identify role
and responsibility as a member of a team.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Describe team role and scope

LO 2: Identify own role and responsibility within team
LO3: Work as a team member

Details of Learning Outcomes:

LO 1: Describe team role and scope

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 The role  Communica  Access to  Discussion  Demonstra

and tion relevant tion
 Interaction
objective of process workplace or  Observatio
the team is appropriately n
 Team
identified simulated  Interviews/
structure
from environment questionin
available  Team roles where g
sources of ● Group assessment can
information planning take place
● Team and ● Materials relevant
parameters decision to the proposed
, reporting making activity or tasks
relationshi
ps and
responsibili
ties are
identified
from team
discussion
s and
appropriate
external
sources
LO 2: Identify own role and responsibility within team

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Individual ● Communica ● Access to  Discussion  Demonstra

role and tion process relevant tion
 Interaction
responsibili workplace or  Observatio
● Team
ties within appropriately n
structure
the team simulated  Interviews/
● Team roles environment questionin
environme
nt are ● Group where g
identified planning assessment can
 Roles and and take place
responsibili decision ● Materials relevant
ty of other making to the proposed
team activity or tasks
members
are
identified
and
recognized
● Reporting
relationshi
ps within
team and
external to
team are
identified

LO 3 : Work as a team member

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Effective ● Communica ● Access to  Discussion  Demonstrat

and tion process relevant ion
 Interaction
appropriate workplace or  Observatio
● Team
forms of appropriately n
structure
communic simulated  Interviews/
● Team roles environment questioning
ations
used and ● Group where
interaction planning assessment can
s and take place
undertaken decision ● Materials relevant
with team making to the proposed
members activity or tasks
who
contribute
to known
team
 activities
and
objectives
 Effective
and
appropriate
contributio
ns made to
compleme
nt team
activities
and
objectives,
based on
individual
skills and
competenc
ies and
workplace
context
 Observed
protocols
in reporting
using
standard
operating
procedures
 Contribute
to the
developme
nt of team
work plans
based on
an
understand
ing of
team’s role
and
objectives
and
individual
competenc
ies of the
members.
Unit of Competency: Practice Career Professionalism
Module Title: Practicing Career Professionalism

Module Descriptor: This unit covers the knowledge, skills and attitudes in promoting
career growth and advancement.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Integrate personal objectives with organizational goals

LO 2: Set and meet work priorities
LO 3: Maintain professional growth and development

Details of Learning Outcomes:

LO 1: Integrate personal objectives with organizational goals

Assessment Methodologi Assessment
Criteria Content Conditions es Methods

 Personal  Work values  Workplace or  Discussion  Demonstrati

and ethics assessment on
growth and  Interaction
(Code of location  Observation
work plans Conduct,  Interviews/
 Case
are pursued Code of questioning
studies/scenarios
towards Ethics, etc.)
improving  Company
policies
the
 Companyop
qualifications
erations,
set for the procedures
profession and
 Intra- and standards
interpersonal  Fundament
al rights at
relationships
work
is are including
maintained gender
in the course sensitivity
of managing  Personal
hygiene
oneself
practices
based on
performance
evaluation
 Commitment
to the
organization
 and its goal
is
demonstrate
d in the
performance
of duties

LO 2: Set and meet work priorities

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Competing ● Work ● Workplace or  Discussion  Demonstrat

values and assessment ion
demands are  Interaction
ethics location  Observatio
prioritized to (Code of n
● Case
achieve Conduct, studies/scenarios  Interviews/
personal, Code of questioning
team and Ethics, etc.)
● Company
organization
policies
al goals and ● Companyop
objectives. erations,
 Resources procedures
are utilized and
standards
efficiently
● Fundament
and al rights at
effectively to work
manage including
work gender
sensitivity
priorities and
commitment ● Personal
hygiene
s practices
 Practices
along
economic
use and
maintenance
of equipment
and facilities
are followed
as per
 established
procedures

LO 3: Maintain professional growth and development

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Trainings ● Work ● Workplace or  Discussion  Demonstrat

values and assessment ion
and career  Interaction
ethics location  Observatio
opportunities (Code of n
● Case
are identified Conduct, studies/scenarios  Interviews/
and availed Code of questioning
of based on Ethics, etc.)
● Company
job
policies
requirements ● Companyop
 Recognitions erations,
are procedures
sought/recei and
standards
ved and
● Fundament
demonstrate al rights at
d as proof of work
career including
advancemen gender
sensitivity
t
● Licenses ● Personal
and/or hygiene
certifications practices
relevant to
job and
career are
obtained and
renewed

Unit of Competency: Practice Occupational Health and Safety Procedures

Module Title: Practicing Occupational Health and Safety Procedures
Module Descriptor: This unit covers the outcomes required to comply with regulatory
and organizational requirements for occupational health and
safety.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1 : Identify hazards and risks

LO 2 : Evaluate hazards and risks
LO 3 : Control hazards and risks
LO 4 : Maintain OHS awareness

Details of Learning Outcomes:

LO 1 : Identify hazards and risks

Assessment Methodologi Assessment
Criteria Content Conditions es Methods
● Safety  OHS  Workplace or  Discussion  Observation
regulations procedure assessment location  Interview
 Plant tour
and s and  OHS personal
workplace practices records  Symposiu
safety and and  PPE m
hazard regulation  Health records
control  PPE
practices types and
and uses
procedures  Personal
are clarified hygiene
and practices
explained  Hazards/
based on risks
organizatio identificati
n on and
procedures control
● Hazards/  Threshold
risks in the Limit
workplace Value -
and their TLV
correspond  OHS
ing indicators
indicators
 Organizati
are
on safety
identified to
and
minimize or
health
eliminate
protocol
risk to co-
 Safety
workers,
conscious
workplace
ness
and
 Health
 environme conscious
nt in ness
accordance
with
organizatio
n
procedures
● Contingenc
y measures
during
workplace
accidents,
fire and
other
emergenci
es are
recognized
and
established
in
accordance
with
organizatio
n
procedures

LO 2 : Evaluate hazards and risks

Assessment Methodologie Assessment

Criteria Content Conditions s Methods
● Terms of ● OHS ● Workplace or  Discussion  Observation
maximum procedures assessment location  Interview
tolerable and ● OHS personal  Plant tour
limits practices records Symposium
which and ● PPE
when regulations ● Health records
exceeded ● PPE types
will result and uses
in harm or ● Personal
damage hygiene
are practices
identified ● Hazards/
based on risks
threshold identificatio
limit n and
values control
(TLV) ● Threshold
● Effects of Limit Value
the –TLV
hazards ● OHS
are indicators
 determine ● Organizati
d on safety
● OHS and health
issues protocol
and/or ● Safety
concerns consciousn
and ess
identified ● Health
safety consciousn
hazards ess
are ● Practice of
reported personal
to hygiene
designate ● Hazards/
d risks
personnel identificatio
in n and
accordanc control
e with skills
workplace ● Interperso
requireme nal skills
nts and ● Communic
relevant ation skills
workplace
OHS
legislation

LO 3 : Control hazards and risks

Assessment Methodologie Assessment
Criteria Content Conditions s Methods
● Occupation ● OHS ● Workplace or  Discussion  Observation
al Health procedure assessment location  Interview
personal  Plant tour
and Safety s and ● OHS
(OHS) practices records  Symposiu
procedures and ● PPE m
for regulation ● Health records
controlling s
hazards/risk ● PPE types
s in and uses
workplace ● Personal
are hygiene
consistently practices
followed ● Hazards/
● Procedures risks
for dealing identificati
with on and
workplace control
accidents, ● Threshold
fire and Limit
emergencie Value –
 s are TLV
followed in ● OHS
accordance indicators
with ● Organizati
organizatio on safety
n OHS and health
policies protocol
● Personal ● Safety
protective conscious
equipment ness
(PPE) is ● Health
correctly conscious
used in ness
accordance ● Practice of
with personal
organizatio hygiene
n OHS ● Hazards/
procedures risks
and identificati
practices on and
● Appropriate control
assistance skills
is provided ● Interperso
in the event nal skills
of a ● Communi
workplace cation
emergency skills
in
accordance
with
established
organizatio
n protocol

LO 4 : Maintain OHS awareness

Assessment Methodologie Assessment

Criteria Content Conditions s Methods
● Emergency- ● OHS ● Workplace or  Discussion  Observatio
related drills procedure assessment location n
personal  Plant tour
and s and ● OHS  Interview
trainings practices records  Symposiu
are and ● PPE m
participated regulation ● Health records
in as per s
established ● PPE types
organization and uses
guidelines ● Personal
and hygiene
procedure practices
 ● OHS ● Hazards/
personal risks
records are identificati
completed on and
and control
updated in ● Threshold
accordance Limit
with Value –
workplace TLV
requirement ● OHS
s indicators
● Organizati
on safety
and health
protocol
● Safety
conscious
ness
● Health
conscious
ness
● Practice of
personal
hygiene
● Hazards/
risks
identificati
on and
control
skills
● Interperso
nal skills
● Communi
cation
skills

Common Competencies
Unit of Competency: Apply Quality Standards
Module Title: Applying Quality Standards

Module Descriptor: This unit covers the knowledge, skills, attitudes and values needed to apply
quality standards in the workplace. The unit also includes the
 application of relevant safety procedures and regulations, organization
procedures and customer requirements.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Assess quality of received materials

LO 2: Assess own work
LO 3: Engage in quality improvement

Details of Learning Outcomes:

LO 1: Assess quality of received materials

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Work ● Relevant ● Materials,  Field trip  Demonstration

instruction production software and  Symposiu & questioning
is processes, hardware to be m  Observation &
obtained materials used in a real  Problem questioning
and work and or simulated solving  Third party
is carried products situation  Simulation report
out in ● Characterist  Individualiz
accordanc ics of e learning
e with materials,  On the job
standard software training
operating and
procedure hardware
s. used in
 Received production
processes
materialsa ● Quality
re checking
checked procedures
against ● Workplace
workplace procedures
standards ● Safety and
and environmen
specificati tal aspects
ons. of
 Faulty production
materials processes
related to ● Fault
work are identificatio
identified n and
and reporting
isolated. ● Quality
 Faults and improveme
any nt
 identified processes
causes
are
recorded
and/or
reported
to the
supervisor
concerned
in
accordanc
e with
workplace
procedure
s.
● Faulty
materials
are
replaced
in
accordanc
e with
workplace
procedure
s.

LO 2: Assess own work

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Document  Relevant  Materials,  Field trip  Demonstration

ation production software and  Symposium & questioning
relative to processes, hardware to  Problem  Observation &
quality materials be used in a solving questioning
within the and products real or  Simulation  Third party
company  Characteristi simulated  Individualize report
is cs of situation learning
identified materials,  On the job
and used. software and training
 Complete hardware
d work is used in
checked production
against processes
workplace  Quality
standards checking
relevant to procedures
the task  Workplace
undertake procedures
n.  Safety and
 Errors are
 identified environment
and al aspects of
isolated. production
 Informatio processes
n on the  Fault
quality identification
and other and
indicators reporting
of  Quality
production improvement
performan processes
ce are
recorded
in
accordanc
e with
workplace
procedure
s.
 In cases
of
deviations
from
specific
quality
standards,
causes
are
document
ed and
reported
in
accordanc
e with the
workplace’
s
standards
operating
procedure
s.

LO 3: Engage in quality improvement

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Process  Relevant  Materials,  Field trip  Demonstration

improvem production software and  Symposium & questioning
ent processes, hardware to  Problem  Observation &
procedure materials be used in a solving questioning
 s are and products real or  Simulation  Third party
participate  Characteristi simulated  Individualize report
d in cs of situation learning
relative to materials,  On the job
workplace software and training
assignme hardware
nt. used in
 Work is production
carried processes
out in  Quality
accordanc checking
e with procedures
process  Workplace
improvem procedures
ent  Safety and
procedure environment
s. al aspects of
 Performan production
ce of processes
operation  Fault
or quality identification
of product and
of service reporting
to ensure  Quality
customer improvement
processes
satisfactio
n is
monitored
.

Unit of Competency: Perform Computer Operations

Module Title: Performing Computer Operations

Module Descriptor: This unit covers the knowledge, skills, attitudes and values
needed to perform computer operations which include inputting,
accessing, producing and transferring data using the appropriate
hardware and software.
Nominal Duration: 20 Hours

Summary of Learning Outcomes:

LO 1: Plan and prepare for task to be taken undertaken

LO 2: Input data into computer
LO 3: Access information using computer
LO 4: Produce output/ data using computer system
LO 5: Use basic functions of a www-browser to locate information
LO 6: Maintain computer equipment and systems

Details of Learning Outcomes:

LO 1: Plan and prepare for task to be taken undertaken

Assessment Methodologie Assessment
Criteria Content Conditions s Methods

 Requireme  Basic  Computer  Modular  Demonstration

nts of task ergonomics of hardware  Film & questioning
are keyboard and with showing  Observation &
determined computer user peripherals  Computer questioning
in  Main types of  Appropriate based  Third party
accordance computers and software training (e- report
with the basic features learning)  Assessment
required of different  Project of output
output. operating method product
 Appropriate systems  On the job  Portfolio
hardware  Main parts of a training  Computer
and computer based
softwarear  Storage assessment
e selected devices and
according basic
to task categories of
assigned memory
and  Relevant types
required of software
outcome.  General
 Task is security,
planned to privacy
ensure that legislation and
OH & S copyright
guidelines  Viruses
and  OH & S
procedures principles and
are responsibilities
followed.  Calculating
 Client - computer
specific capacity
guidelines  Productivity
and Application
procedures  Business
 are Application
followed.  System
 Required Software
data
security
guidelines
are applied
in
accordance
with
existing
procedures
.

LO 2: Input data into computer

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Data are ● Basic  Computer  Modular  Demonstration

entered into ergonomics of hardware  Film & questioning
the keyboard and with showing  Observation &
computer computer user peripherals  Computer questioning
using ● Main types of  Appropriate based  Third party
appropriate computers and software training (e- report
program/app basic features learning)  Assessment
lication in of different  Project of output
accordance operating method product
with systems  On the job  Portfolio
company ● Main parts of a training  Computer
procedures. computer based
 Accuracy of ● Storage assessment
information devices and
is checked basic
and categories of
information memory
is saved in ● Relevant types
accordance of software
with ● General
standard security,
operating privacy
procedures. legislation and
 Inputted copyright
data is ● Viruses
stored in ● OH & S
storage principles and
mediaaccor responsibilities
ding to ● Calculating
requirement computer
s. capacity
● Productivity
● Work is
 performed Application
within ● Business
ergonomic Application
guidelines System
Software

LO 3: Access information using computer

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Correct ● Basic  Computer  Modular  Demonstration

program/ap ergonomics of hardware  Film & questioning
plication is keyboard and with showing  Observation &
selected computer user peripherals  Computer questioning
based on ● Main types of  Appropriate based  Third party
job computers and software training (e- report
requirement basic features learning)  Assessment
s. of different  Project of output
 Program/ operating method product
application systems  On the job  Portfolio
containing ● Main parts of a training  Computer
the computer based
information ● Storage assessment
required is devices and
accessed basic
according to categories of
company memory
procedures. ● Relevant types
 Desktop of software
icons are ● General
correctly security,
selected, privacy
opened and legislation and
closed for copyright
navigation ● Viruses
purposes. ● OH & S
principles and
● Keyboard
responsibilities
techniques
● Calculating
are carried
computer
out in line
capacity
with OH & S
● Productivity
requirement
Application
s for safe
● Business
use of
Application
keyboards.
System Software

LO 4: Produce output/ data using computer system

Assessment Content Conditions Methodologies Assessment

 Criteria Methods

 Entered ● Basic  Computer  Modular  Demonstrati

data are ergonomics of hardware  Film showing on &
processed keyboard and with  Computer questioning
using computer user peripherals based  Observation
appropriate ● Main types of  Appropriate training (e- &
software computers and software learning) questioning
commands basic features  Project  Third party
. of different method report
 Data are operating  On the job  Assessment
printed out systems training of output
as required ● Main parts of a product
using computer  Portfolio
computer ● Storage  Computer
hardware / devices and based
peripheral basic assessment
devicesin categories of
accordanc memory
e with ● Relevant types
standard of software
operating ● General
procedures security,
. privacy
● Files and legislation and
data are copyright
transferred ● Viruses
between ● OH & S
compatible principles and
systems responsibilities
using ● Calculating
computer computer
software, capacity
hardware/p ● Productivity
eripheral Application
devices in ● Business
accordance Application
with System Software
standard
operating
procedures.

LO 5: Use basic functions of a www-browser to locate information

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Information ● Basic  Computer  Modular  Demonstration

 requirement ergonomics of hardware  Film & questioning
s for keyboard and with showing  Observation &
internet computer user peripherals  Computer questioning
search are ● Main types of  Appropriate based  Third party
established. computers and software training (e- report
 Browser is basic features learning)  Assessment
launched. of different  Project of output
 Search operating method product
engine is systems  On the job  Portfolio
loaded. ● Main parts of a training  Computer
 Appropriate computer based
search ● Storage assessment
criteria/or devices and
URL of site basic
is entered. categories of
 Relevant memory
links are ● Relevant types
followed to of software
locate ● General
required security,
information. privacy
legislation and
● Useful
copyright
pages are
● Viruses
bookmarked
● OH & S
or printed
principles and
as required.
responsibilities
● Calculating
computer
capacity
● Productivity
Application
● Business
Application
System Software

LO 6: Maintain computer equipment and systems

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Procedures ● Basic  Computer  Modular  Demonstration

for ensuring ergonomics of hardware  Film & questioning
security of keyboard and with showing  Observation &
data, computer user peripherals  Computer questioning
including ● Main types of  Appropriate based  Third party
regular computers and software training (e- report
back-ups basic features learning)  Assessment
and virus of different  Project of output
checks are operating method product
implemente systems  On the job  Portfolio
d in ● Main parts of a training  Computer
 accordance computer based
with ● Storage assessment
standard devices and
operating basic
procedures. categories of
● Basic file memory
maintenan ● Relevant types
ceprocedur of software
es are ● General
implemente security,
d in line with privacy
the legislation and
standards copyright
operating ● Viruses
procedures. ● OH & S
principles and
responsibilities
● Calculating
computer
capacity
● Productivity
Application
● Business
Application
System Software

Unit of Competency: Perform Mensuration and Calculations

Module Title: Performing Mensuration and Calculations
Module Descriptor: This unit covers the knowledge, skills and attitudes and values
needed identify, care, handle and use measuring instruments.

Nominal Duration: 10 hours

Summary of Learning Outcomes:

LO 1: Select measuring instruments

LO 2: Carry out measurements and calculation
LO 3: Maintain measuring instruments

Details of Learning Outcomes:

LO 1: Select measuring instruments

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Object or  Types of  Place of  Self- paced/  Written/Oral

component measurin assessment modular examination
to be g  Measuring  Demonstratio  Practical
measured instrume instruments n demonstration
is identified nts and  Straight edge  Small group
 Correct their  Torque discussion
specificatio uses gauge  Distance
ns are  Safe  Try square learning
obtained handling  Protractor
from procedur  Combination
relevant es in gauge
source using  Steel rule
 Measuring measurin
tools are g
selected in instrume
line with nts
job  Four
requiremen fundame
ts ntal
operation
of
mathema
tics
 Formula
for
volume,
area,
perimeter
and other
geometri
c figures
LO 2: Carry out measurements and calculation
Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Appropriat  Types of  Place of  Self- paced/  Written/Oral

e measurin assessment modular examination
measuring g  Measuring  Demonstratio  Practical
instrumen instrumen instruments n demonstration
t is ts and  Straight  Small group
selected to their uses edge discussion
achieve  Safe  Torque  Distance
required handling gauge learning
outcome procedur  Try square
 Accurate es in  Protractor
measurem using  Combination
ents are measurin gauge
obtained g  Steel rule
for job instrumen
ts
 Calculatio  Four
n needed fundame
to ntal
complete operation
work tasks of
are mathema
performed tics
using the
 Formula
four basic
for
process of
volume,
addition
area,
(+),
perimeter
subtraction
and other
(-),
geometric
multiplicati
figures
on (x), and
division (/)
 Calculation
involving
fractions,
percentage
s and
mixed
numbers
are used to
complete
workplace
tasks.
 Numerical
computatio
n is self-
checked
and
 corrected
for
accuracy
 Instrument
s are read
to the limit
of
accuracy
of the tool.

LO 3: Maintain measuring instruments

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Measuring  Types of  Place of  Self- paced/  Written/Oral

instrument measurin assessment modular examination
s are not g  Measuring  Demonstratio  Practical
dropped to instrume instruments n demonstration
avoid nts and  Straight  Small group
damage their uses edge discussion
 Measuring  Safe  Torque  Distance
instrument handling gauge learning
s are procedur  Try square
cleaned es in  Protractor
before and using  Combination
after using. measurin gauge
 Proper g  Steel rule
storage of instrume
instrument nts
s  Four
undertaken fundame
according ntal
to operation
manufactur of
er’s mathema
specificatio tics
ns and  Formula
standard for
operating volume,
procedures area,
. perimeter
and other
geometri
c figures

Unit of Competency: Prepare and Interpret Technical Drawing

Module Title: Preparing and Interpreting Technical Drawing
Module Descriptor: This unit covers the knowledge, skills and attitudes and values
needed to prepare/interpret diagrams, engineering abbreviation and
drawings, symbols, dimension.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Identify different kinds of technical drawings

LO 2: Interpret technical drawing
LO 3: Prepare/make changes to electrical/electronic schematics and drawings
LO 4: Store technical drawings and equipment /instruments

Details of Learning Outcomes:

LO 1: Identify different kinds of technical drawings

Assessment Methodologie Assessment
Criteria Content Conditions s Methods

 Drawing  Drawings  Lecture/  Written /oral

 Correct
conventions  Diagrams demonstrat  examinations
technical
 Symbols  Charts ion  Direct
drawing is
selected  Dimensioning  Plans  Dualized  observation
according to Conventions training  Project
job  Mark  Distance method
requirements up/Notation of learning  interview
. Drawings
 Mathematics
 Technical  Four
drawings are fundamental
segregated operations
in
 Percentage
accordance
 Trigonometric
with the
Functions
types and
kinds of  Algebra
drawings  Geometry

LO 2: Interpret technical drawing

Assessment Methodologi Assessment
Criteria Content Conditions es Methods

 Drawing  Drawings  Lecture/  Written /oral

 Components
conventions  Diagrams demonstra  examinations
, assemblies
 Symbols  Charts tion  Direct
or objects
are  Dimensioning  Plans  Dualized  observation
recognized Conventions training  Project
as required.  Mark  Distance method
up/Notation of learning  interview
 Drawings
 Dimensions
 Mathematics
of the key
features of  Four
the objects fundamental
depicted in operations
the drawing  Percentage
are correctly  Trigonometric
identified. Functions
 Algebra
 Symbols  Geometry
used in the
drawing are
identified
and
interpreted
correctly.
 Drawing is
checked and
validated
against job
requirements
or equipment
in
accordance
with
standard
operating
procedures

LO 3: Prepare/make changes to electrical/electronic schematics and drawings

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Drawing  Drawings  Lecture/  Written /oral

 Electrical/
conventions  Diagrams demonstratio  examinations
electronic
 Symbols  Charts n  Direct
schematic is
drawn and  Dimensionin  Plans  Dualized  observation
correctly g training  Project
identified. Conventions  Distance method
 Mark learning  interview
 Correct up/Notation
drawing is of Drawings
identified,
 Mathematics
equipment
 Four
are selected
fundamental
and used in
operations
accordance
with job  Percentage
requirements  Trigonometri
c Functions
 Algebra
  Geometry

LO 4: Store technical drawings and equipment /instruments

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Drawing  Drawings  Lecture/  Written /oral

 Care and
conventions  Diagrams demonstratio  examinations
maintenance
 Symbols  Charts n  Direct
of drawings
are  Dimensionin  Plans  Dualized  observation
undertaken g training  Project
according to Conventions  Distance method
company  Mark learning  interview
procedures. up/Notation
of Drawings
 Technical  Mathematics
drawings are  Four
recorded and fundamental
inventory is operations
prepared in
 Percentage
accordance
 Trigonometri
with
c Functions
company
procedures.  Algebra
 Proper  Geometry
storage of
instruments
is
undertaken
according to
company
procedures.

Unit of Competency: Use hand tools

Module Title: Using hand tools

Module Descriptor: This unit covers the knowledge, skills and attitudes on the safe use,
handling and maintenance of tools.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Plan and prepare for tasks to be undertaken

LO 2: Prepare hand tools
LO 3: Use appropriate hand tools and test equipment
LO 4: Maintain hand tools

Details of Learning Outcomes:

LO 1: Plan and prepare for tasks to be undertaken

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Tasks to  Safety  screw drivers  Lecture /  Written/Oral

be requireme  pliers Demonstrati examination
undertaken nts in  punches on  Practical
are handling  wrenches,  Distance demonstration
properly tools files learning  Observation &
identified  Function,  Film questioning
 Appropriat Operation Showing
e hand , Common
tools are faults
identified  Maintena
and nce of
selected tools
according  Storage of
to the task Tools
requiremen
ts

LO 2: Prepare hand tools

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Appropriat  Safety  screw drivers  Lecture /  Written/Oral

e hand requireme  pliers Demonstrati examination
tools are nts in  punches on  Practical
checked handling  wrenches,  Distance demonstration
for proper tools files learning  Observation &
operation  Function,  Film questioning
and safety Operation, Showing 
 Unsafe or Common
faulty tools faults
are  Maintenan
identified ce of tools
and  Storage of
marked for Tools
repair
 according
to standard
company
procedure

LO 3: Use appropriate hand tools and test equipment

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Tools are  Safety  screw drivers  Lecture /  Written/Oral

used requireme  pliers Demonstratio examination
according nts in  punches n  Practical
to tasks handling  wrenches,  Distance demonstration
undertaken tools files learning  Observation &
 All safety  Function,  Film Showing questioning
procedures Operation,
in using Common
tools are faults
observed  Maintenan
at all times ce of tools
and  Storage of
appropriate Tools
personal
protective
equipment
(PPE) are
used
 Malfunctio
ns,
unplanned
or unusual
events are
reported to
the
supervisor

LO 4: Maintain hand tools

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Tools are  Safety  screw drivers  Lecture /  Written/Oral

not requireme  pliers Demonstratio examination
dropped to nts in  punches n  Practical
avoid handling  wrenches,  Distance demonstration
damage tools files learning  Observation &
 Routine  Function,  Film Showing questioning
maintenan Operation,
ce of tools Common
undertaken
 according faults
to standard  Maintenan
operational ce of tools
procedures  Storage of
, principles Tools
and
techniques
 Tools are
stored
safely in
appropriate
locations in
accordanc
e with
manufactur
er’s
specificatio
ns or
standard
operating
procedures
.


Unit of Competency: Terminate and Connect Electrical Wiring and Electronics Circuit.
Module Title: Terminating and Connecting Electrical Wiring and Electronics Circuit.

Module Descriptor: This unit covers the knowledge, skills, (and) attitudes and values needed to
terminate and connect electrical wiring and electronic circuits

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Plan and prepare for termination/connection of electrical wiring/electronics circuits.

LO 2: Terminate/connect electrical wiring/electronic circuits
LO 3: Test termination/ connections of electrical wiring/electronics circuits

Details of Learning Outcomes:

LO 1: Plan and prepare for termination/connection of electrical wiring/electronics

circuits.

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Use of  Tools for  Film Viewing  Demonstration

 Materials
tools measuring,  Individualize and
are
 Use of cutting, drilling, d Learning Questioning
checked
test assembling/dis  Direct  Assessment of
according
instrument assembling, Student Output Product
to
s/equipme connecting Laboratory
specificati
nt  screw drivers Experience
ons and
 Electrical  pliers  On-the-Job
tasks
theory  cutters Training
 Appropriat  Single  Project
e tools phase AC Method
and principles
equipmen  Wiring
t are technique
selected s
according  DC power
to tasks supplies
requireme
 Soldering
nts
 Task is
planned to
ensure
OH & S
guidelines
and
procedure
s are
followed
 Electrical
wiring/elec
tronic
circuits
are
correctly
prepared
for
connectin
 g/terminati
on in
accordanc
e with
instruction
s and
work site
procedure
s

LO 2: Terminate/connect electrical wiring/electronic circuits

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Use of  Tools for  Film Viewing  Demonstration

 Safety
tools measuring,  Individualize and
procedure
 Use of cutting, d Learning Questioning
s in using
test drilling,  Direct  Assessment of
tools are
instrument assembling/di Student Output Product
observed
s/equipme sassembling, Laboratory
at all times
nt connecting Experience
and
appropriat  Electrical  screw drivers  On-the-Job
e theory  pliers Training
personal  Single  cutters  Project
protective phase AC Method
equipmen principles
tare used  Wiring
technique
 All work s
undertake  DC power
n safely in supplies
accordanc
 Soldering
e with the
workplace
and
standard
procedure
s
 Appropriat
e range of
methodsi
n
terminatio
n/connecti
on are
used
according
to
specificati
ons,
manufactu
 rer’s
requireme
nts and
safety
 Correct
sequence
of
operation
is followed
 Accessori
es used
are
adjusted,
if
necessary
 Confirm
terminatio
n/connecti
on
undertake
n
successful
ly in
accordanc
e with job
specificati
on

LO 3: Test termination/ connections of electrical wiring/electronics circuits

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Use of  Tools for  Film Viewing  Demonstratio

 Testing of
tools measuring,  Individualized n and
all
 Use of cutting, drilling, Learning Questioning
completed
test assembling/disas  Direct  Assessment
terminatio
instrume sembling, Student of Output
n/
nts/equi connecting Laboratory Product
connectio
ns of pment  screw drivers Experience
electric  Electrica  pliers  On-the-Job
wiring/elec l theory  cutters Training
tronic  Single  Project
circuits is phase Method
conducted AC
for principle
complianc s
e with  Wiring
specificati techniqu
ons and es
regulation  DC
 power
s using
supplies
appropriat
e  Solderin
procedure g
s and
equipment
 Wiring and
circuits
are
checked
using
specified
testing
procedure
s
 Unplanne
d events
or
conditions
are
responded
to in
accordanc
e with
establishe
d
procedure
s

Unit of Competency: Test Electronic Components.

Module Title: Testing Electronic Components.

Module Descriptor: This unit covers the knowledge, skills and attitudes required to test electronic
components. It includes competencies in determining the criteria for
testing electronics components, planning an approach for component
testing, testing the components and evaluating the testing process.

Nominal Duration: 10 Hours

Summary of Learning Outcomes:

LO 1: Determine criteria for testing electronics components

LO 2: Plan an approach for component testing
LO 3: Test components
LO 4: Evaluate the testing process

Details of Learning Outcomes:

LO 1: Determine criteria for testing electronics components

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Work o Mensurat  The following  Film Viewing  Demonstratio

instruction ion/ resources must be  Individualized n and
s are Mathema provided: Learning Questioning
obtained tics o Tools and  Direct  Assessment
and  Conversi equipment (see Student of Output
clarified on of range of Laboratory Product
based on Units variables) Experience
job order  Applied o Working  On-the-Job
or client Mathema area/bench Training
requireme tics o Electronic  Project
nts o Safety components Method
 Responsi  Work o Testing
ble person Safety instruments and
is requirem equipment
consulted ents and o Assessment rating
for economy sheet
effective of o Reporting forms
and materials
proper with
work durability
coordinati  Knowled
on ge in 5S
 Data applicati
sheets/Ap on and
plication observati
notes are on of
obtained required
and timefram
interprete e
d based  Knowled
on ge of
manufactu proper
rer’s handling
specificati and
ons disposal
 Testing of
criteria are chemical
 defined to s
ensure o Materials
that , tools
componen and
ts meet equipme
technical nt uses
and and
quality specificat
requireme ions
nts  Identifica
 Document tion of
and hand
communic and
ate testing power
criteria to tools
relevant  Proper
personnel care and
use of
tools
o Systems
and
Processe
s
 Principle
s of
electrical
/electroni
c circuits
 Identifyin
g
sources
of
electricity
 Identifyin
g
conducto
rs and
insulator
s
 Describin
g
resistanc
e and
identify
resistors
 Supplyin
g
different
voltage
using
variable
power
supply
 Measurin
g
resistanc
e using
VOM
 Testing
resistors
 Measurin
g current
and
voltage
using
VOM
 Analyzin
g simple
circuit
using
ohms
and
power
law
 Analyzin
g
series/pa
rallel
circuits
using
ohms
and
power
law
 Describin
g
alternatin
g current
circuits
 Observin
g
wavefor
m using
oscillosc
ope
 generatin
g
wavefor
m in
various
frequenc
y using
function
generato
r
 Measurin
 g
frequenc
y using
oscillosc
ope
 Measurin
g
capacita
nce
using
VOM
 Describin
g
capacita
nce and
identifyin
g
capacitor
s
 Testing
capacitor
s
 Analyzin
g
series/pa
rallel
capacita
nces
 Describin
g
inductan
ce and
identifyin
g
inductors
 Testing
inductors
 analyzin
g series
parallel
inductors
 describin
g the
character
istic of
transfor
mers
 describin
g and
identifyin
g
semicon
ductor
 diode
 testing
semicon
ductor
diode
 analyzin
g rectifier
circuits
 describin
g and
identifyin
g bipolar
transistor
 testing
bipolar
transistor
 analyzin
g
amplifier
circuit
 analyzin
g multi-
vibrator
circuit
 describin
g and
analyzin
g digital
gate
 testing
logic
gates
 analyzin
g logic
networks
 analyzin
g
sequenc
e circuits

LO 2: Plan an approach for component testing

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Various o Mensurat  The following  Film Viewing  Demonstratio

testing ion/ resources must be  Individualized n and
methods Mathema provided: Learning Questioning
are tics o Tools and  Direct  Assessment
Identified  Conversi equipment (see Student of Output
based on on of range of Laboratory Product
 types of Units variables) Experience
electronic  Applied o Working  On-the-Job
componen Mathema area/bench Training
ts tics o Electronic  Project
 Characteri o Safety components Method
stics and  Work o Testing
appropriat Safety instruments and
eness of requirem equipment
testing ents and o Assessment rating
methods economy sheet
to be used of o Reporting forms
during materials
developm with
ent and durability
on  Knowled
completio ge in 5S
n is applicati
determine on and
d observati
 Testing on of
methods required
are timefram
considere e
d/selected  Knowled
in relation ge of
to proper
appropriat handling
e testing and
strategy disposal
 Plan for of
testing chemical
componen s
ts is o Materials
developed , tools
at and
specified equipme
points nt uses
during and
developm specificat
ent and ions
on  Identifica
completio tion of
n hand
 Required and
test & power
measuring tools
instrument  Proper
s and care and
tools are use of
prepared tools
and o Systems
checked and
in
 accordanc Processe
e with s
establishe  Principle
d s of
procedure electrical
s /electroni
 Records c circuits
system is  Identifyin
establishe g
d to sources
document of
testing electricity
results,  Identifyin
including g
problems conducto
and faults rs and
insulator
s
 Describin
g
resistanc
e and
identify
resistors
 Supplyin
g
different
voltage
using
variable
power
supply
 Measurin
g
resistanc
e using
VOM
 Testing
resistors
 Measurin
g current
and
voltage
using
VOM
 Analyzin
g simple
circuit
using
ohms
and
power
law
 Analyzin
g
series/pa
rallel
circuits
using
ohms
and
power
law
 Describin
g
alternatin
g current
circuits
 Observin
g
wavefor
m using
oscillosc
ope
 generatin
g
wavefor
m in
various
frequenc
y using
function
generato
r
 Measurin
g
frequenc
y using
oscillosc
ope
 Measurin
g
capacita
nce
using
VOM
 Describin
g
capacita
nce and
identifyin
g
capacitor
s
 Testing
capacitor
 s
 Analyzin
g
series/pa
rallel
capacita
nces
 Describin
g
inductan
ce and
identifyin
g
inductors
 Testing
inductors
 analyzin
g series
parallel
inductors
 describin
g the
character
istic of
transfor
mers
 describin
g and
identifyin
g
semicon
ductor
diode
 testing
semicon
ductor
diode
 analyzin
g rectifier
circuits
 describin
g and
identifyin
g bipolar
transistor
 testing
bipolar
transistor
 analyzin
g
amplifier
circuit
  analyzin
g multi-
vibrator
circuit
 describin
g and
analyzin
g digital
gate
 testing
logic
gates
 analyzin
g logic
networks
 analyzin
g
sequenc
e circuits

LO 3: Test components

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Testing o Mensurat  The following  Film Viewing  Demonstratio

methods ion/ resources must be  Individualized n and
are Mathema provided: Learning Questioning
applied to tics o Tools and  Direct  Assessment
ensure  Conversi equipment (see Student of Output
that on of range of Laboratory Product
products Units variables) Experience
meet  Applied o Working  On-the-Job
creative, Mathema area/bench Training
production tics o Electronic  Project
and o Safety components Method
technical  Work o Testing
requireme Safety instruments and
nts requirem equipment
 Problems ents and o Assessment rating
and faults economy sheet
detected of o Reporting forms
by testing materials
are with
recorded durability
and  Knowled
remedial ge in 5S
steps applicati
taken in on and
records observati
system is on of
document required
ed
 Problems timefram
and faults e
detected  Knowled
during ge of
testing are proper
resolved handling
in and
accordanc disposal
e with of
agreed chemical
project or s
industry o Materials
practice , tools
 Evaluate and
final equipme
products nt uses
against and
the specificat
previously ions
determine  Identifica
d criteria tion of
 Testing hand
process is and
document power
ed and tools
summariz  Proper
ed care and
evaluation use of
report is tools
submitted o Systems
to relevant and
personnel Processe
s
 Principle
s of
electrical
/electroni
c circuits
 Identifyin
g
sources
of
electricity
 Identifyin
g
conducto
rs and
insulator
s
 Describin
g
resistanc
e and
 identify
resistors
 Supplyin
g
different
voltage
using
variable
power
supply
 Measurin
g
resistanc
e using
VOM
 Testing
resistors
 Measurin
g current
and
voltage
using
VOM
 Analyzin
g simple
circuit
using
ohms
and
power
law
 Analyzin
g
series/pa
rallel
circuits
using
ohms
and
power
law
 Describin
g
alternatin
g current
circuits
 Observin
g
wavefor
m using
oscillosc
ope
 generatin
 g
wavefor
m in
various
frequenc
y using
function
generato
r
 Measurin
g
frequenc
y using
oscillosc
ope
 Measurin
g
capacita
nce
using
VOM
 Describin
g
capacita
nce and
identifyin
g
capacitor
s
 Testing
capacitor
s
 Analyzin
g
series/pa
rallel
capacita
nces
 Describin
g
inductan
ce and
identifyin
g
inductors
 Testing
inductors
 analyzin
g series
parallel
inductors
 describin
g the
 character
istic of
transfor
mers
 describin
g and
identifyin
g
semicon
ductor
diode
 testing
semicon
ductor
diode
 analyzin
g rectifier
circuits
 describin
g and
identifyin
g bipolar
transistor
 testing
bipolar
transistor
 analyzin
g
amplifier
circuit
 analyzin
g multi-
vibrator
circuit
 describin
g and
analyzin
g digital
gate
 testing
logic
gates
 analyzin
g logic
networks
 analyzin
g
sequenc
e circuits

LO 4: Evaluate the testing process

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Testing o Mensurat  The following  Film Viewing  Demonstratio

methods ion/ resources must be  Individualized n and
that were Mathema provided: Learning Questioning
successful tics o Tools and  Direct  Assessment
and those  Conversi equipment (see Student of Output
that led to on of range of Laboratory Product
difficulties Units variables) Experience
are  Applied o Working  On-the-Job
identified Mathema area/bench Training
based on tics o Electronic  Project
industry o Safety components Method
standards  Work o Testing
 Testing Safety instruments and
process requirem equipment
and ents and o Assessment rating
records economy sheet
system of o Reporting forms
are materials
evaluated with
based on durability
standard  Knowled
procedure ge in 5S
s applicati
 Test on and
results/fin observati
dings are on of
document required
ed for timefram
subseque e
nt  Knowled
componen ge of
ts testing. proper
handling
and
disposal
of
chemical
s
o Materials
, tools
and
equipme
nt uses
and
specificat
ions
 Identifica
tion of
hand
and
 power
tools
 Proper
care and
use of
tools
o Systems
and
Processe
s
 Principle
s of
electrical
/electroni
c circuits
 Identifyin
g
sources
of
electricity
 Identifyin
g
conducto
rs and
insulator
s
 Describin
g
resistanc
e and
identify
resistors
 Supplyin
g
different
voltage
using
variable
power
supply
 Measurin
g
resistanc
e using
VOM
 Testing
resistors
 Measurin
g current
and
voltage
using
 VOM
 Analyzin
g simple
circuit
using
ohms
and
power
law
 Analyzin
g
series/pa
rallel
circuits
using
ohms
and
power
law
 Describin
g
alternatin
g current
circuits
 Observin
g
wavefor
m using
oscillosc
ope
 generatin
g
wavefor
m in
various
frequenc
y using
function
generato
r
 Measurin
g
frequenc
y using
oscillosc
ope
 Measurin
g
capacita
nce
using
VOM
 Describin
 g
capacita
nce and
identifyin
g
capacitor
s
 Testing
capacitor
s
 Analyzin
g
series/pa
rallel
capacita
nces
 Describin
g
inductan
ce and
identifyin
g
inductors
 Testing
inductors
 analyzin
g series
parallel
inductors
 describin
g the
character
istic of
transfor
mers
 describin
g and
identifyin
g
semicon
ductor
diode
 testing
semicon
ductor
diode
 analyzin
g rectifier
circuits
 describin
g and
identifyin
 g bipolar
transistor
 testing
bipolar
transistor
 analyzin
g
amplifier
circuit
 analyzin
g multi-
vibrator
circuit
 describin
g and
analyzin
g digital
gate
 testing
logic
gates
 analyzin
g logic
networks
 analyzin
g
sequenc
e circuits

Core Competency
Unit of Competency: Install and Configure Computer Systems
Module Title: Installing and Configuring Computer Systems
Module Descriptor: This unit covers the outcomes required in installing and configuring
desktop and workstation computers systems. It consists of
competencies to assemble computer hardware, install operating
system and drivers for peripherals/devices, and install application
software as well as to conduct testing and documentation.

Nominal Duration: 50 Hours

Summary of Learning Outcomes:

LO 1: Assemble computer hardware

LO 2 : Prepare installer
LO 3: Install operating system and drivers for peripherals/ devices
LO 4: Install application software
LO 5: Conduct testing and documentation

Details of Learning Outcomes:

LO 1: Assemble computer hardware

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Unit o Types and  The  Lecture  Written

assembly parts of following examinatio
 Discussion
is planned computers resources n
o Computer  Demonstrati
and MUST be  Practical
operating on
prepared provided: examinatio
to ensure systems  Viewing
n
OH&S  Windows / o Tools and multimedia
policies MAC OS test
and X /Linux instruments
procedur o Peripheral o PC or
es are devices workstation
followed in o Computer o Computer
accordanc systems peripherals/d
e with design evices
systems o Computer o Appropriate
requireme assembly OS, drivers
nts procedures and software
 Materials o Installers applications/
necessary preparation programs
to and OS
complete installation
the work procedures
are o Application and
identified devices/drivers
and installation
obtained procedures
in o Desktop PC
accordanc interface/hook
 e with up procedures
establishe o Power ON self-
d test and BIOS
procedure configuration
s and procedures
checked o Application
against packages &
systems use of
requireme application
nts programs
 Tools, o Multimedia
equipment systems
and o Motherboards
testing o Multimedia
devices storage
needed to devices:
carry out o Video cards
the o Sound cards
installation o Graphical user
work are interface
obtained o Disk
in management
accordanc o Use of
e with utilities/softwar
establishe e
d  Virtualizatio
procedure n software
s and  Disk
checked manageme
for correct nt software
operation
 Anti-virus /
and safety
Diagnostic
 Computer software
hardware  Device
is drivers
assembled o Drivers/
in Software
accordanc update
e with procedures
establishe o Application
d software
procedure license
s and agreements
systemsre o Stress testing
quirement
procedures
s
o 5S and 3Rs
 Basic- environmental
input- policies
output-
system
(BIOS)
configurati
 on is
performed
in
accordanc
e with
hardware
requireme
nts.

LO 2: Prepare installer

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Portable o Types and  The  Lecture  Written

bootable parts of following examinatio
 Discussion
devices computers resources n
o Computer  Demonstrati
are MUST be  Practical
operating on
created in provided: examinatio
accordanc systems  Viewing
n
e with  Windows / o Tools and multimedia
software MAC OS X test
manufactu /Linux instruments
rer o Peripheral o PC or
instruction devices workstation
 Customize o Computer o Computer
d installers systems peripherals/d
are design evices
prepared o Computer o Appropriate
in assembly OS, drivers
accordanc procedures and software
e with o Installers applications/
software preparation programs
utilization and OS
guide and installation
end user procedures
agreement o Application
. and
 Installation devices/driver
of portable s installation
application procedures
s are o Desktop PC
carried out interface/hook
in up procedures
accordanc o Power ON
e with self-test and
software BIOS
user guide configuration
and procedures
software o Application
license packages &
 use of
application
programs
o Multimedia
systems
o Motherboards
o Multimedia
storage
devices:
o Video cards
o Sound cards
o Graphical user
interface
o Disk
management
o Use of
utilities/softwar
e
 Virtualizati
on
software
 Disk
manageme
nt software
 Anti-virus /
Diagnostic
software
 Device
drivers
o Drivers/
Software
update
procedures
o Application
software
license
agreements
o Stress testing
procedures
o 5S and 3Rs
environmental
policies

LO 3: Install operating system and drivers for peripherals/ devices

 Assessment Methodologie Assessment
Criteria Content Conditions s Methods

 Operating o Types and  The  Lecture  Written

system parts of following examination
 Discussion
(OS)is computers resources
 Demonstra  Practical
installed in o Computer MUST be tion examination
accordanc operating provided:
e with systems  Viewing
establishe  Windows / o Tools and multimedia
d MAC OS X test
installation /Linux instruments
procedure o Peripheral o PC or
s and to devices workstation
comply o Computer o Computer
withend- systems peripherals/d
userrequir design evices
ements o Computer o Appropriate
 Peripheral assembly OS, drivers
s/devices procedures and software
drivers are o Installers applications/
installed preparation programs
and and OS
configured installation
in procedures
accordanc o Application
e with and
manufactu devices/driver
rer’s s installation
instruction procedures
s and/or o Desktop PC
OS interface/hook
installation up procedures
procedure o Power ON
s. self-test and
 OS and BIOS
drivers configuration
updates/p procedures
atches are o Application
accessed packages &
and use of
installed in application
accordanc programs
e with o Multimedia
manufactu systems
rer’s o Motherboards
recommen o Multimedia
dations storage
and devices:
requireme o Video cards
nts o Sound cards
 On-going o Graphical user
 checks of interface
the quality o Disk
of the management
work are o Use of
undertake utilities/softwar
n in e
accordanc  Virtualizati
e with on
establishe software
d  Disk
procedure manageme
s nt software
 Anti-virus /
Diagnostic
software
 Device
drivers
o Drivers/
Software
update
procedures
o Application
software
license
agreements
o Stress testing
procedures
o 5S and 3Rs
environmental
policies

LO 4: Install application software

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Applicatio o Types and  The  Lecture  Written

n software parts of following examination
 Discussion
are computers resources
 Demonstra  Practical
installed o Computer MUST be tion examination
based on operating provided:
software systems  Viewing
installation  Windows / o Tools and multimedia
guides, MAC OS X test
end-user /Linux instruments
requireme o Peripheral o PC or
nts and devices workstation
software o Computer o Computer
license systems peripherals/d
agreement design evices
 Variation o Computer o Appropriate
to assembly OS, drivers
 application procedures and software
software o Installers applications/
installation preparation programs
is carried and OS
out in installation
accordanc procedures
e to o Application
customer/ and
client devices/driver
requireme s installation
nts procedures
 Software o Desktop PC
updates interface/hook
are up procedures
accessed o Power ON
and self-test and
installed in BIOS
accordanc configuration
e with procedures
manufactu o Application
rer’s packages &
recommen use of
dations application
and programs
requireme o Multimedia
nts systems
o Motherboards
o Multimedia
storage
devices:
o Video cards
o Sound cards
o Graphical user
interface
o Disk
management
o Use of
utilities/softwar
e
 Virtualizati
on
software
 Disk
manageme
nt software
 Anti-virus /
Diagnostic
software
 Device
drivers
o Drivers/
Software
 update
procedures
o Application
software
license
agreements
o Stress testing
procedures
o 5S and 3Rs
environmental
policies

LO 5: Conduct testing and documentation

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Devices / o Types and  The  Lecture  Written

systems parts of following examination
 Discussion
and/or computers resources
 Demonstra  Practical
installation o Computer MUST be tion examination
is tested to operating provided:
determine systems  Viewing
whether it  Windows / o Tools and multimedia
conforms to MAC OS X test
requirement /Linux instruments
s o Peripheral o PC or
 Stress test devices workstation
is o Computer o Computer
conducted systems peripherals/d
to ensure design evices
reliability of o Computer o Appropriate
equipment assembly OS, drivers
in procedures and software
accordance o Installers applications/
with preparation programs
manufactur and OS
er’s installation
instructions procedures
and o Application
systemrequi and
rements devices/driver
 5S and 3Rs s installation
are followed procedures
according to o Desktop PC
environmen interface/hook
tal policies up procedures
o Power ON
 Documentat
ion in self-test and
relation to BIOS
the test is configuration
forwarded procedures
to o Application
appropriate packages &
personnel use of
and/or application
authority in programs
accordance o Multimedia
with systems
requirement o Motherboards
s o Multimedia
storage
devices:
o Video cards
o Sound cards
o Graphical user
interface
o Disk
management
o Use of
utilities/softwar
e
 Virtualizati
on
software
 Disk
manageme
nt software
 Anti-virus /
Diagnostic
software
 Device
drivers
o Drivers/
Software
update
procedures
o Application
software
license
agreements
o Stress testing
procedures
o 5S and 3Rs
environmental
policies
Unit of Competency: Set-up Computer Networks
Module Title: Setting up Computer Networks

Module Descriptor: This unit covers the outcomes required in setting-up computers
networks for LANs and small-office home-office (SOHO) systems. It
consists of competencies to install network cables, set network
configuration, set router/Wi-Fi/ wireless access point/repeater
configuration as well as to inspect and test the configured computer
networks.

Nominal Duration: 50 Hours

Summary of Learning Outcomes:

LO 1: Install network cables

LO 2: Set network configuration
LO 3: Set router/Wi-Fi/ wireless access point/repeater configuration
LO 4: Inspect and test the configured computer networks

Details of Learning Outcomes:

LO 1: Install network cables

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Cable  Computer  The following  Lecture  Written

routes network resources MUST examination
 Discussion
are concepts be provided:
 Demonstratio  Practical
determin  Network
n examination
ed and cable o PC or
planned installatio workstation  Viewing
in n o Network cables multimedia
accordan  Copper and materials
ce with cable o Router/Wi-Fi/
network splicing wireless access
design and cable point/repeater
and testing o Tools and test
actual  Fiber optic instruments
installati cables o Appropriate
on site. splicing software
 Network and applications/prog
 material installatio rams
s n o PPE
necessar requireme
y to nts
complete  network
the work design
are  addressin
identified g
and  subnetting
obtained  topology
in  IPV4 and
accordan IPV6
ce with  Router/
establish Wi-Fi/
ed wireless
procedur access
es and point/repe
checked ater
against configurati
systems on
requirem  Network
ents interface
 Tools, card (NIC)
equipme settings
nt and  network
testing cables
devices  cable
needed raceways/
to carry ducts
out the  Device
installati systems
on work settings
are configurati
obtained on
in  Local area
accordan network
ce with (LAN) port
establish configurati
ed on
procedur  Wide area
es and network
checked (WAN)
for port
correct configurati
operatio on
n and  Wireless
safety settings
 Appropr configurati
iatepers on
onal  Security/
protecti Firewall/
ve Advance
 equipme settings
nt is configurati
used and on
OHS  Cloud
policies computing
and  Network
procedu connectivi
res are ty testing
followed  Philippine
 Copper Electrical
cable Code
splicing relevant to
is data
performe connectio
d based n
on  OHS
Electroni standards
c and 5S
Industrie principles
s  Practicing
Alliance/ 3Rs –
Telecom reduce,
municati re-use,
ons recycle/re
Industry cover
Associati  3Rs
on environme
(EIA/TIA) ntal
standard policies
s  Managing
 Network waste
cablesa from
nd cable electrical
raceway and
areinstall electronic
ed in equipment
accordan (WEEE)
ce with
establish
ed
procedur
es and
installati
on
require
ments
 Installati
on work
is
performe
d and is
checked
 to
ensure
no
unneces
sary
damage
has
occurred
and
complies
with
requirem
ents
 OHS
standard
s and 5S
principle
s are
followed
accordin
g to
enterpris
e
requirem
ents
 Excess
compone
nts and
materials
are
disposed
of based
on
WEEE
directive
s and
3Rs
waste
manage
ment
program.

LO 2: Set network configuration

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 Network  Comput  The following  Lecture  Written

connectivit er resources MUST examination
 Discussion
y of each network be provided:
concept  Demonstrat  Practical
terminal is examination
s o PC or workstation ion
 checked in  Network o Network cables  Viewing
accordanc cable and materials multimedia
e with installati o Router/Wi-Fi/
network on wireless access
design.  Copper point/repeater
 Any fault cable o Tools and test
or problem splicing instruments
in the and o Appropriate
network cable software
testing applications/progr
 system is  Fiber ams
diagnosed optic o PPE
and cables
remedied splicing
in line with and
the installati
standard on
operating require
procedure ments
s.
 network
 Network design
interface  addressi
card (NIC) ng
settings  subnetti
are ng
configured  topology
in  IPV4
accordanc and
e with IPV6
network  Router/
design. Wi-Fi/
 Communic wireless
ation access
checking point/re
between peater
terminals configur
are carried ation
out in  Network
accordanc interface
e with OS card
network (NIC)
configurati settings
on guides  network
 Unplanned cables
events or  cable
conditions raceway
are s/ducts
responded  Device
to in systems
accordanc settings
e with configur
establishe ation
d  Local
procedure area
s network
(LAN)
port
configur
ation
 Wide
area
network
(WAN)
port
configur
ation
 Wireless
settings
configur
ation
 Security
/
Firewall/
Advanc
e
settings
configur
ation
 Cloud
computi
ng
 Network
connecti
vity
testing
 Philippin
e
Electrica
l Code
relevant
to data
connecti
on
 OHS
standar
ds and
5S
principle
s
 Practicin
g 3Rs –
reduce,
re-use,
recycle/r
ecover
  3Rs
environ
mental
policies
 Managin
g waste
from
electrica
l and
electroni
c
equipme
nt
(WEEE)

LO 3: Set router/Wi-Fi/ wireless access point/repeater configuration

Assessment Methodologie Assessment
Criteria Content Conditions s Methods

 Client  Compute  The following  Lecture  Written

Device r network resources MUST examination
 Discussion
systems concepts be provided:
 Demonstrati  Practical
settings are  Network
on examination
configured cable o PC or
in installatio workstation  Viewing
accordance n o Network cables multimedia
with  Copper and materials
manufactur cable o Router/Wi-Fi/
ers’ splicing wireless access
instructions and point/repeater
and end- cable o Tools and test
user testing instruments
preferences  Fiber o Appropriate
 Local area optic software
network cables applications/prog
(LAN) port splicing rams
is and o PPE
configured installatio
in n
accordance requirem
with ents
manufactur  network
ers’ design
instructions  addressi
and network ng
design  subnettin
g
 Wide area
 topology
network
 IPV4 and
(WAN) port
IPV6
is
configured  Router/
in Wi-Fi/
 accordance wireless
with access
manufactur point/rep
ers’ eater
instructions configura
and network tion
design  Network
 Wireless interface
card
settings are
(NIC)
configured
settings
in
accordance  network
manufactur cables
ers’  cable
instructions, raceways
network /ducts
design and  Device
end-user systems
preferences settings
configura
 Security/
tion
Firewall/
 Local
Advance
area
settings are
network
configured
(LAN)
in
port
accordance
configura
with
tion
manufactur
ers’  Wide
instructions area
and end- network
user (WAN)
preferences port
configura
tion
 Wireless
settings
configura
tion
 Security/
Firewall/
Advance
settings
configura
tion
 Cloud
computin
g
 Network
connectiv
ity testing
 Philippin
 e
Electrical
Code
relevant
to data
connecti
on
 OHS
standard
s and 5S
principles
 Practicin
g 3Rs –
reduce,
re-use,
recycle/r
ecover
 3Rs
environm
ental
policies
 Managin
g waste
from
electrical
and
electroni
c
equipme
nt
(WEEE)

LO 4: Inspect and test the configured computer networks

Assessment Methodologie Assessment
Criteria Content Conditions s Methods

 Final  Computer  The following  Lecture  Written

inspections network resources MUST examination
 Discussion
are concepts be provided:
 Demonstrati  Practical
undertaken  Network
on examination
to ensure cable o PC or
that the installatio workstation  Viewing
configuratio n o Network cables multimedia
n done on  Copper and materials
the cable o Router/Wi-Fi/
computer splicing wireless access
networks and cable point/repeater
conforms testing o Tools and test
with the  Fiber instruments
manufactur optic o Appropriate
 er’s cables software
instruction/ splicing applications/prog
manual and rams
 Computer installatio o PPE
networks n
are checked requirem
to ensure ents
safe  network
operation. design
 Reportsare  addressin
prepared/co g
mpleted  subnettin
according to g
company  topology
requirement  IPV4 and
s. IPV6
 Router/
Wi-Fi/
wireless
access
point/rep
eater
configurat
ion
 Network
interface
card
(NIC)
settings
 network
cables
 cable
raceways
/ducts
 Device
systems
settings
configurat
ion
 Local
area
network
(LAN)
port
configurat
ion
 Wide
area
network
(WAN)
port
configurat
ion
 Wireless
settings
configurat
ion
 Security/
Firewall/
Advance
settings
configurat
ion
 Cloud
computin
g
 Network
connectiv
ity testing
 Philippine
Electrical
Code
relevant
to data
connectio
n
 OHS
standards
and 5S
principles
 Practicing
3Rs –
reduce,
re-use,
recycle/re
cover
 3Rs
environm
ental
policies
 Managing
waste
from
electrical
and
electronic
equipmen
t (WEEE)
Unit of Competency: Set-up Computer Servers
Module Title: Setting up Computer Servers

Module Descriptor: This unit covers the knowledge, skills and attitudes needed to set-up
computer servers for LANs and SOHO systems. It consists of
competencies to set-up user access and configures network services
as well as to perform testing, documentation and pre-deployment
procedures.

Nominal Duration: 30 Hours

Summary of Learning Outcomes:

LO 1: Set-up user access

LO 2: Configure network services
LO 3: Perform testing, documentation and pre-deployment procedures

Details of Learning Outcomes:

LO 1: Set-up user access

Assessment Methodologie Assessment

Criteria Content Conditions s Methods

 User  Network The following  Lecture  Written

folder is operating resources MUST examination
 Discussion
created in system (NOS) be provided:  Demonstra  Practical
accordanc features
 PC or tion examination
e with  Computer
network servers and workstation  Viewing
operating functions network and multimedia
system  Types of server
(NOS) Network  Network
features services operating
 User  User access system (NOS)
access level  Network
level is configuration printer
configured  Network  Tools and test
based on services
instruments
NOS configuration
features  Appropriate
 configuring web
and services software
establishe  configuring file applications/p
d network sharing services rograms
access  configuring print
policies/en sharing services
d-user  Web
requireme applications/tec
nts.
 hnologies
 Setting-up
client/user
access and
security
 Setting-up and
configuring
servers
 Installing and
configuring
 Security
modules/add-
check is
ons
performed
in  Configuration of
accordanc network
e with services
establishe  Testing
d network procedures
access  Pre-deployment
policies/en procedures and
d-user practices
requireme  Enterprise
nts. policies and
procedures
 End user
requirements
 Enterprise
policies and
procedures
 Documentation
and making
reports

LO 2: Configure network services

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 Normal  Network The following  Lecture  Written

functions operating resources MUST examinatio
 Discussion
of server system (NOS) be provided: n
features  Demonstrati
are  Practical
 Computer  PC or on
checked in examinatio
accordance servers and workstation  Viewing
network and n
with functions multimedia
manufactur  Types of server
er’s Network  Network
instructions services operating
 Required  User access system (NOS)
modules level  Network
/add-ons configuration printer
are  Network
 installed/up services  Tools and test
dated configuration instruments
based on  configuring  Appropriate
NOS web services
software
installation  configuring file
applications/p
procedures sharing
rograms
 Network services
services to  configuring
be print sharing
configured services
are  Web
confirmed applications/tec
based on hnologies
user/syste  Setting-up
m client/user
requiremen access and
ts security
 Operation  Setting-up and
of network configuring
services servers
are  Installing and
checked configuring
based on modules/add-
user/syste ons
m  Configuration
requiremen of network
ts services
 Unplanned  Testing
events or procedures
conditions  Pre-
are deployment
responded procedures
to in and practices
accordance  Enterprise
with policies and
established procedures
procedures  End user
requirements
 Enterprise
policies and
procedures
 Documentation
and making
reports

LO 3: Perform testing, documentation and pre-deployment procedures

Assessment Assessment
Criteria Content Conditions Methodologies Methods
 Pre-  Network The following  Lecture  Written
deploymen operating resources MUST examinatio
 Discussion
t system (NOS) be provided: n
features  Demonstrati
procedures  Practical
 Computer  PC or on
is examinatio
undertaken servers and workstation  Viewing
network and n
based on functions multimedia
enterprise  Types of server
policies and Network  Network
procedures services operating
 Operation  User access system (NOS)
and security level  Network
check are configuration printer
undertaken  Network  Tools and test
based on services
instruments
end-user configuration
requirement  Appropriate
 configuring
s web services software
 Reportsare  configuring file applications/p
prepared/co sharing rograms
mpleted services
according to  configuring
enterprise print sharing
policies and services
procedures.  Web
applications/te
chnologies
 Setting-up
client/user
access and
security
 Setting-up and
configuring
servers
 Installing and
configuring
modules/add-
ons
 Configuration
of network
services
 Testing
procedures
 Pre-
deployment
procedures
and practices
 Enterprise
policies and
procedures
 requirements
 Enterprise
policies and
procedures
 Documentatio
n and making
reports

Unit of Competency: Maintain and Repair Computer Systems and Networks

Module Title: Maintaining and Repairing Computer Systems and Networks

Module Descriptor: This unit covers the knowledge, skills and attitudes needed to
maintain and service computer systems and networks.

Nominal Duration: 30 hours

Summary of Learning Outcomes:

LO 1: Plan and prepare for maintenance and repair

LO 2: Maintain computer systems and networks
LO 3: Diagnose faults of computer systems and networks
LO 4: Rectify/correct defects in computer systems and networks
LO5: Inspect and test the computer systems and networks

Details of Learning Outcomes:

LO 1: Plan and prepare for maintenance and repair

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 The foll
Maintenan  Includes The following  Lecture  Written
ce and/or but not resources MUST be examination
 Discussion
Diagnosis limited to: provided:
of faults is  Demonstrati  Practical
 Planning  Tools examination
planned on
and  Computers and
and preparing peripherals  Viewing
prepared in for  Test instruments multimedia
line with maintenan  Materials
job ce  PPE
requiremen
Computer  Technical
ts.
systems manuals
 Tools,
maintenance
equipment
procedures
and
 testing  PC
devices system
needed for s
the  Comput
maintenan er
ce are operati
obtained ons
and  Electro
checked nic fault
for correct findings
operation  Use
and safety and
 Materials operati
necessary on of
to tools,
complete instrum
the work ents
are and
obtained in testing
accordanc devices
e with  Occupa
established tional
procedures health
and and
checked safety
against job policies
requiremen and
ts. proced
 OHS ures
policies  Job
and service
procedure order
s are forms
followed in or
line with checklis
job t
requiremen  Proble
ts. m
 Computer solving
systems in
and emerge
networks ncy
for situatio
maintenan n
ce are  Proced
checked ures in
against mainten
job/service ance
order or schedul
instructions ing
and  Prevent
specificatio ive
ns. mainten
 ance of
comput
er
system
and
network
 Operati
ng
system
update
 Back-
up
schedul
ing
 Creatin
g
restore
point
 Guardin
g
against
virus
 Cleanin
g
comput
er
system
s and
network
s
 Diagno
stic
proced
ures
 Identifyi
ng and
isolatin
g
faults/pr
oblems
 Diagno
stic
softwar
e
utilities
 Gatheri
ng of
informa
tion
 Accom
plished
forms
 Diagno
stic
reports
 Propos
al
reports
 Defects
in
comput
er
system
s and
network
s
 Trouble
shootin
g and
repair
techniq
ues
 Proble
m
solving
in
emerge
ncy
situatio
n
 Correcti
ve
action
 Hardwa
re
configur
ation
 Softwar
e
configur
ation
 Testing
method
s and
proced
ures
 Docum
entation
and
making
reports
 Waste
manag
ement
  OHS
standar
ds and
5S
principl
es
 Practici
ng 3Rs
–
reduce,
re-use,
recycle/
recover
 3Rs
environ
mental
policies
 Managi
ng
waste
from
electric
al and
electron
ic
equipm
ent
(WEEE
)

LO 2: Maintain computer systems and networks

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 The foll
Appropriat  Includes The following  Lecture  Written
e personal but not resources MUST be examination
 Discussion
protective limited to: provided:
equipment  Demonstrati  Practical
 Planning  Tools examination
is used in on
and  Computers and
line with preparing peripherals  Viewing
standard for  Test instruments multimedia
procedures maintenan  Materials
. ce  PPE
 Normal
Computer  Technical
function of
systems manuals
computer
maintenance
systems
procedures
and
 PC
networksar
e checked system
 in s
accordanc  Comput
e with er
manufactur operati
er’s ons
instructions  Electro
. nic fault
 Scheduled/ findings
periodic  Use
maintenan and
ce is operati
performed on of
in tools,
accordanc instrum
e with ents
manufactur and
er’s testing
requiremen devices
ts.  Occupa
 Where tional
necessary, health
needed and
repairs/repl safety
acements policies
are made and
in proced
accordanc ures
e with  Job
established service
procedures order
. forms
 Unplanned or
events or checklis
conditions t
are  Proble
responded m
to in solving
accordanc in
e with emerge
established ncy
procedures situatio
n
 Proced
ures in
mainten
ance
schedul
ing
 Prevent
ive
mainten
ance of
comput
 er
system
and
network
 Operati
ng
system
update
 Back-
up
schedul
ing
 Creatin
g
restore
point
 Guardin
g
against
virus
 Cleanin
g
comput
er
system
s and
network
s
 Diagno
stic
proced
ures
 Identifyi
ng and
isolatin
g
faults/pr
oblems
 Diagno
stic
softwar
e
utilities
 Gatheri
ng of
informa
tion
 Accom
plished
forms
 Diagno
stic
 reports
 Propos
al
reports
 Defects
in
comput
er
system
s and
network
s
 Trouble
shootin
g and
repair
techniq
ues
 Proble
m
solving
in
emerge
ncy
situatio
n
 Correcti
ve
action
 Hardwa
re
configur
ation
 Softwar
e
configur
ation
 Testing
method
s and
proced
ures
 Docum
entation
and
making
reports
 Waste
manag
ement
 OHS
standar
 ds and
5S
principl
es
 Practici
ng 3Rs
–
reduce,
re-use,
recycle/
recover
 3Rs
environ
mental
policies
 Managi
ng
waste
from
electric
al and
electron
ic
equipm
ent
(WEEE
)

LO 3: Diagnose faults of computer systems and networks

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 The foll
Appropriat  Includes The following  Lecture  Written
e personal but not resources MUST be examination
 Discussion
protective limited to: provided:
 Demonstrati  Practical
equipmenti  Planning  Tools examination
on
s used in and  Computers and
line with preparing peripherals  Viewing
standard for  Test instruments multimedia
procedures maintenan  Materials
. ce  PPE
 Faults or Computer  Technical
problemsi systems manuals
n the maintenance
computer procedures
systems  PC
and system
networks s
are
 Comput
diagnosed
 according er
to operati
requiremen ons
ts and in  Electro
line with nic fault
the findings
standard  Use
procedures and
. operati
 Contingenc on of
y tools,
measures instrum
are ents
managed and
and testing
implement devices
ed in  Occupa
accordanc tional
e with health
established and
procedures safety
 Unplanned policies
events or and
conditions proced
are ures
responded  Job
to in service
accordanc order
e with forms
established or
procedures checklis
t
 Proble
m
solving
in
emerge
ncy
situatio
n
 Proced
ures in
mainten
ance
schedul
ing
 Prevent
ive
mainten
ance of
comput
er
system
 and
network
 Operati
ng
system
update
 Back-
up
schedul
ing
 Creatin
g
restore
point
 Guardin
g
against
virus
 Cleanin
g
comput
er
system
s and
network
s
 Diagno
stic
proced
ures
 Identifyi
ng and
isolatin
g
faults/pr
oblems
 Diagno
stic
softwar
e
utilities
 Gatheri
ng of
informa
tion
 Accom
plished
forms
 Diagno
stic
reports
 Propos
 al
reports
 Defects
in
comput
er
system
s and
network
s
 Trouble
shootin
g and
repair
techniq
ues
 Proble
m
solving
in
emerge
ncy
situatio
n
 Correcti
ve
action
 Hardwa
re
configur
ation
 Softwar
e
configur
ation
 Testing
method
s and
proced
ures
 Docum
entation
and
making
reports
 Waste
manag
ement
 OHS
standar
ds and
5S
 principl
es
 Practici
ng 3Rs
–
reduce,
re-use,
recycle/
recover
 3Rs
environ
mental
policies
 Managi
ng
waste
from
electric
al and
electron
ic
equipm
ent
(WEEE
)

LO 4: Rectify/correct defects in computer systems and networks

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 The foll
Appropriat  Includes The following  Lecture  Written
e personal but not resources MUST be examinatio
 Discussion
protective limited to: provided: n
 Demonstrat
equipment  Planning  Tools  Practical
ion
is used in and  Computers and examinatio
line with preparing peripherals  Viewing
n
standard for  Test instruments multimedia
procedures maintenan  Materials
. ce  PPE
 Defective Computer  Technical
component systems manuals
s or parts maintenance
are procedures
replaced or  PC
corrected system
without s
damage to
 Comput
the
er
surroundin
operati
 g ons
environme  Electro
nt or nic fault
services findings
 Adjustment  Use
s, if and
necessary operati
are made on of
in tools,
accordanc instrum
e with ents
established and
procedures testing
 Unplanned devices
events or  Occupa
conditions tional
are health
responded and
to in safety
accordanc policies
e with and
established proced
procedures ures
.  Job
service
order
forms
or
checkli
st
 Proble
m
solving
in
emerge
ncy
situatio
n
 Proced
ures in
mainte
nance
schedul
ing
 Prevent
ive
mainte
nance
of
comput
er
system
and
 network
 Operati
ng
system
update
 Back-
up
schedul
ing
 Creatin
g
restore
point
 Guardi
ng
against
virus
 Cleanin
g
comput
er
system
s and
network
s
 Diagno
stic
proced
ures
 Identifyi
ng and
isolatin
g
faults/p
roblem
s
 Diagno
stic
softwar
e
utilities
 Gatheri
ng of
informa
tion
 Accom
plished
forms
 Diagno
stic
reports
 Propos
 al
reports
 Defects
in
comput
er
system
s and
network
s
 Trouble
shootin
g and
repair
techniq
ues
 Proble
m
solving
in
emerge
ncy
situatio
n
 Correcti
ve
action
 Hardwa
re
configu
ration
 Softwar
e
configu
ration
 Testing
method
s and
proced
ures
 Docum
entatio
n and
making
reports
 Waste
manag
ement
 OHS
standar
ds and
5S
 principl
es
 Practici
ng 3Rs
–
reduce,
re-use,
recycle/
recover
 3Rs
environ
mental
policies
 Managi
ng
waste
from
electric
al and
electro
nic
equipm
ent
(WEEE
)

LO 5: Inspect and test the computer systems and networks

Assessment Assessment
Criteria Content Conditions Methodologies Methods

 The foll
Final  Includes The following  Lecture  Written
inspections but not resources MUST be examinatio
 Discussion
are limited to: provided: n
undertaken  Demonstrati
 Planning  Tools  Practical
to ensure on
and  Computers and examinatio
that the preparing peripherals  Viewing
n
testing for  Test instruments multimedia
conducted maintenan  Materials
on the ce  PPE
device
Computer  Technical
conforms
systems manuals
with the
manufactur maintenance
er’s procedures
instruction/  PC
manual system
 Computer s
 systems  Comput
and er
networks operati
are ons
checked/te  Electro
sted to nic fault
ensure findings
safe  Use
operation. and
 OHS operati
standards on of
and 5S tools,
principles instrum
are ents
followed and
according testing
to devices
enterprise  Occupa
policies tional
 Work site health
is cleaned and
and safety
cleared of policies
all debris and
and left in proced
safe ures
condition in  Job
accordanc service
e with order
company forms
procedures or
 Excess checkli
component st
s and  Proble
materials m
are solving
disposed in
of based emerge
on WEEE ncy
directives situatio
and 3Rs n
waste  Proced
manageme ures in
nt mainte
program. nance
 Reportis schedul
prepared ing
and  Prevent
completed ive
according mainte
to nance
company of
requiremen comput
ts er
system
and
network
 Operati
ng
system
update
 Back-
up
schedul
ing
 Creatin
g
restore
point
 Guardi
ng
against
virus
 Cleanin
g
comput
er
system
s and
network
s
 Diagno
stic
proced
ures
 Identifyi
ng and
isolatin
g
faults/p
roblem
s
 Diagno
stic
softwar
e
utilities
 Gatheri
ng of
informa
tion
 Accom
plished
forms
 Diagno
 stic
reports
 Propos
al
reports
 Defects
in
comput
er
system
s and
network
s
 Trouble
shootin
g and
repair
techniq
ues
 Proble
m
solving
in
emerge
ncy
situatio
n
 Correcti
ve
action
 Hardwa
re
configu
ration
 Softwar
e
configu
ration
 Testing
method
s and
proced
ures
 Docum
entatio
n and
making
reports
 Waste
manag
ement
 OHS
 standar
ds and
5S
principl
es
 Practici
ng 3Rs
–
reduce,
re-use,
recycle/
recover
 3Rs
environ
mental
policies
 Managi
ng
waste
from
electric
al and
electro
nic
equipm
ent
(WEEE
)