Cloud Computing:
"As we go we pay"
On-Premises - Premises (Devices) - Pre-installation
Eg: Java, Adobe Reader, MS-Office, C Programming, C++ Programming, Mobile
Application,...
Drawback:
1. Storage Space in the device
2. Updation need to done manual
3. All the systems will not support
4. Lose the customers and revenue
5. Customer details updation will be more difficult
On-Demand - No installation
1. Browser
2. Internet
. One place to deal with everything
Updating the existing customer and adding new customer is so simple
360 Degree view of customer
3 Services
Saas
Paas
Iaas
Private and Public
Administrator
Database - Store the data
Table - Employee (Name, ID, Dept, Age, Contact No, Address, Email, Salary...)
Columns - Name, ID, Dept, Age, Contact No, Address, Email, Salary
Rows- 'Adnan', 'Delivery', 31, 123456678, Hyderabad,
[email protected], 10000
Salesforce
Table - Objects
Columns - Fields
Rows - Records
Sales Cloud
Object - Standard/Custom
A
Standard - Which exists in the salesforce org (you can't find __c)
Custom - User defined object (you will find __c)
Differentiate using the __c (double underscore c)
Legacy CRM -
Idea
Buy any hardware
Installing Software
Defining user access
Setup supporting and analytics
Installing security
Building App
Salesforce CRM
Idea
Salesforce
Desktop/Mobile App
Architecture of Salesforce
1. Multi Tenant Architecture
Single Instance
Updating in a single App
Economical
Shared Resource (Security) - Metadata
2. Meta Data
Meta Data - Data about data
Eg: Account - Contact
SBI - Kiran, Devi, Prabhu, Student
3. API
Application Program Interface
Organisations in Salesforce
1. Production
2. Sandbox
3. UAT
SandBox (test.salesforce.com)
- Practice
- Wont be reflected in the Production Environment
- Pushed to the production
Sandbox - production
It wont be committed to the database
Production (login.salesforce.com/developer.salesforce.com)
- Pushed to the user interface (Org)
- Production - Org
- Commit to the database
UAT - User Acceptance Testing
Objects:
Standard Object
Objects that exist in the salesforce org
Eg: Account, Contact, Lead, Opportunity, Report
Custom Object
Created by the user (__c)
1. Create a Custom Object Student Detail
Approach 1: Home -> Create Custom Object
Approach 2: Object Manager -> Create Custom Object
Approach 3: Schema Builder
2. API Name
Student_Detail__c (Custom will be checked)
3. Create the Fields
Name Field -> Record
Id Field -> Text
Department Field -> Text
Average -> Percent
Age -> Number
Phone -> Phone
Course -> Picklist
How to create fields?
-> Object Manager -> Search for Student_Detail -> Click on the Student Detail
-> On the Left side panel -> Choose Fields and Relationship
Default Fields
Created By CreatedById Lookup(User)
Last Modified By LastModifiedById Lookup(User)
Owner OwnerId Lookup(User,Group)
ID -> DataType (
Adnan -> AB0001
Kishore -> ab0001
Object -> Student Detail
Enter data
-> App Launcher
UC 1:
1. Register in the Salesforce Developer Org
UC 2:
1. Create a custom Object -> Employee Details
Create some fields on your own idea
Eg: Employee Id, Name, Dept, Address, Salary, Age, EMail
