Organizational Behavior: An
Introduction
What is an
Organization?
An
organization is
a collection of
people who
work together
to achieve
individual and
organizational
goals.
Organization:
“Organization is the harmonious
specialized adjustment of for the
common
parts purpose or purposes”- L.H.of some
accomplishment
Haney
What is
Behavior?
The activity of an organism interacting with its
environment” (Doron and Parot, 1999).
The way in which one acts or conducts oneself,
especially towards others.
The aggregate of responses to Internal or External
Stimuli.
Different people, however, have different responses
to
particular stimuli.
What is Organizational
Behavior?
Organizational
behavior (OB) is the
study of factors
that affect how
individuals group
andin organizations and
act s
how organizations
manage their
environments.
OB is ..
...
What people do in an organization
How their behavior affects the overall
performance of the organization.
Behavior related to concerns: such as
absenteeism, turnover, productivity etc.
Includes the core of all work
determinants (motivation, leadership,
power, politics, conflict etc..).
OB WORKS AT THREE
LEVELS
OB
Individual
Group Organizatio
n
What is OB
about?
3-D : individual, group & organizational
At the individual level: learning, perception,
stress, personality, individual differences, etc
At the group level: teamwork, power &
politics, interpersonal, decision making, etc
Organizational culture, change, structure &
design at organizational level
Definitio
ns
"Organization behavior is a field of study
al impact
that that individuals,
structure have groups
investigates on behavior
and within organization
for
the the purpose of applying such knowledge
toward improving an organization's effectiveness.”
- Stephen P. Robbins
Definitio
ns "Organizational behavior is the study and
application at knowledge about the how people -
as individuals and a groups - act within
organization. It strives to identify ways in which
people can act more effectively.“- Keith Davis
"Organizational can be defined as the
understanding, prediction and
behavior th
human behavior
management of affect performance e
organizations.”-
the Fred of th
Luthans e
Levels of
Analysis
Organizational Level
Group Level
Individu
al
Level
Contributing Disciplines to the
OB Field
Challenges and Opportunities
for OB
1. Responding to Economic Pressures
2. Responding to Globalization
Increased Foreign Assignments
Working with the people from different
cultures Movement of Jobs to countries
with low cost labor
3. Managing Workforce Diversity
4. Improving customer service
Challenges and Opportunities
for OB
6. Stimulating Innovation and Change
7. Helping Employees Balance work life
conflicts
8. Creating a Positive Work Environment
9. Improving Ethical Behaviour
