Engage, Empower, Excite, Educate

COURSE PLAN
Course Information Enter course information into the cells below.
Course Title: Catering & Events
Course Code: HOTL 3012
Program: HMT8 – Hotel and Resort Services Management
School: Tourism & Hospitality
Term: Fall 2024
Prepared by: Lorie O’Sullivan
Required Textbooks: N/A
Required Technology: Cvent Academy
** PLEASE NOTE: All ‘eLearning modules’ below are to be completed in class only – there will be no
exceptions. **
The Course Plan provides an outline of topics that support the course learning outcomes and essential
employability skills. It also provides an overview with respect to the scheduling of topics, required
preparation for each topic and corresponding learning resources and evaluation items. Using the course
plan will help you manage your time to get the most from the course and complete the evaluation items
on time. Academic calendar dates are posted here.
Academic Class Topic Delivery Assignments Assignments
Week Date Details: and and
Preparation Evaluations Evaluations
and/or issued due
Learning
Resource(s)
Week 1 Sept 6th Introduction Meet & Greet N/A Academic
September your Instructor Integrity
3-6 Class Intros
Module
Introduce
Course Outline
and Plan Cvent
Class and Registration
Course
Expectations
Ice Breakers

Note: The Course Plan may change according to students’ learning needs and/or unanticipated
disruptions. You will be notified of any significant change via FOL prior to changes being implemented as
specified in Policy A113.
 Academic Class Topic Delivery Assignments Assignments
Week Date Details: and and
Preparation Evaluations Evaluations
and/or issued due
Learning
Resource(s)
What’s the big deal about
th
Week 2 Sept 11 Catering & Events?
September Identify the impact of the
9-13 catering/event industry to
the hotel/resort industry In Class
Types of Events Lecture Reflection
N/A (5%)
Discuss the types of
In Class
organizations that plan
Activities
meetings and conventions
Week 3 Sept The Sales & Catering Lecture N/A N/A
September 18th Office I: Roadmap to Sales
16-20 - Marketing strategy In class
- Marketing tactics Activities
- What makes marketing
especially challenging in
the events industry?
Week 4 Sept Cvent Workshop Cvent eLearning N/A Cvent
September 25th Modules Student
23-27 Begin your adventure with Certification
the Cvent Academy! (3%)
eLearning
module:
Using Event
App (5%)
Week 5 Oct 2rd Facilities & Food and Lecture N/A eLearning
Sept 30- Beverage Service module (5%)
October 4 Cvent eLearning
- Explore varieties of event Module
venues
- Explore service styles in
hotel/resorts and
conferences
- Explore various function
rooms
- Discuss how to handle
special service requests
and considerations
- Discuss food & beverage
requirements from both a
customer and operational
point of view

Note: The Course Plan may change according to students’ learning needs and/or unanticipated
disruptions. You will be notified of any significant change via FOL prior to changes being implemented as
specified in Policy A113.
 Academic Class Topic Delivery Assignments Assignments
Week Date Details: and and
Preparation Evaluations Evaluations
and/or issued due
Learning
Resource(s)
- Dietary Requirements
- Examine Capacity Charts
- Identify event set ups
- Discuss and identify space
requirements and
limitations

Week 6 Oct 9th Midterm Test N/A Midterm

October 7th (Weeks 1 through 5) Test (20%)
-9th (No information from
Cvent eLearning modules)
Week 6 Study N/A N/A N/A N/A
Study
Break -
Break
October NO
10-11 CLASSES

Week 7 October 14th – Thanksgiving Day (College Closed)

Week 7 Oct 16th Review of Midterm Test N/A eLearning
October module (5%)
15-18 Cvent eLearning Module
Week 8 Oct 23th In Class eLearning Module N/A eLearning
Oct 21-Oct Work Session on Cvent module
25 Academy (10%)

Week 9 Oct 30th The Sales & Catering Lecture N/A

October Office II: Costing & Selling eLearning
28- Cvent eLearning module (3%)
November
- The importance of Module
1
quoting costs
- Selling events
Week 10 Nov 6th Production, Planning & Lecture N/A Assignment
November The BEO #1 – Banquet
4-8 In-class Event Order
- Examine communication Assignment – in class
methods in a (10%)
hotel/resort/conference
center
- Essential information of
BEO’s/EO’s
- The importance of
accurate floorplans

Note: The Course Plan may change according to students’ learning needs and/or unanticipated
disruptions. You will be notified of any significant change via FOL prior to changes being implemented as
specified in Policy A113.
 Academic Class Topic Delivery Assignments Assignments
Week Date Details: and and
Preparation Evaluations Evaluations
and/or issued due
Learning
Resource(s)
- Essential catering
equipment
- Communication is the key
– every day for events!
Week 11 Nov 13th The Sales & Catering Lecture N/A eLearning
November Office III: The Selling module (4%)
11-15 Process for Events (Part 1) Cvent eLearning
Modules
- Contracts & Negotiations
- RFP’s & Contract
Negotiations
- Standard contracts
- Attrition
Week 12 Nov 20th The Sales & Catering Lecture N/A eLearning
November Office III: The Selling In Class module
18-22 Process for Events (Part 2) Activities (10%)

- Responsible Events Cvent eLearning

- Technology Modules
- Selling / closing the deal
- Sustainability for
meetings and events
- Going Local!
- Current trends in the
catering and event industry
- and more!
Week 13 Nov 27th Review Class – FLEX Week N/A
November
25-29
Week 14 Dec 4th Final Test (in class) N/A Final Test (in
December (Weeks 9 through 12 ONLY class) (20%)
2-6 – NOT CUMULATIVE)
Week 15 Dec 11th Final Grades/Review of No N/A N/A
December Final Test Assessments
9 - 13
Evaluation Breakdown:
Evaluation Type (e.g. reflective essay, in-class Weight % (e.g. 30%, 5% etc.) - must total 100%
quiz)
Tests 40%
Online Activities/Assignments 60%

Note: The Course Plan may change according to students’ learning needs and/or unanticipated
disruptions. You will be notified of any significant change via FOL prior to changes being implemented as
specified in Policy A113.
Classroom Expectations
 Be on time or even early. Note: The college does not have a campus-wide grading or attendance
policy. It is up to the instructor to set the grading and attendance expectations with the
students.
 Be prepared and organized. Note: We ask all instructors to take attendance for internal use.
 Ask questions and communicate with your instructor.
 Get to know someone in class. You may need to borrow notes or may want someone to study
with.
 No cellphones during class (unless it is part of the class).
 You must have all the learning devices (laptops, iPad etc.) ready to participate in class activities
that need access to a computer device and internet.

Attendance Expectations
 You are encouraged to attend all classes to ensure the successful completion of each course.
Failing a course due to attendance may have repercussions, such as repeating the course in
question or potentially having work and study permits removed.

 You must notify the instructor through email if you cannot attend class. To be considered for
academic accommodation, you must provide proper documentation to support the reason for
your absence (doctor's note, written notice etc.) to the Academic Office via
[email protected].

 It is your responsibility to speak with instructors regarding any missed readings, assignments,
class work etc.

Coursework Expectations
 You are expected to attend class and submit all assignments in a timely manner.
 Late assignments will be deducted 10% for every 24 hours they are late unless prior
arrangements have been made three (3) days prior to the due date of the assignment by the
student in writing.
 Missed test/quizzes and exams will be marked as zero (score 0) unless the instructor was
notified in advance in writing through email and proper documentation to support the reason
for your absence (doctor's note, written notice etc.) is provided. In this case, an opportunity will
be provided to reschedule the missed evaluation and/or an alternative evaluation or
accommodation.
 Missed test/quizzes and exams without prior notification and proper documentation will be
marked as zero (score 0) with no opportunity of re-writes.

Academic Integrity
Fanshawe College defines Academic Offence as obtaining or attempting to obtain an unfair advantage or
credit for oneself or others by dishonest means.

The following are examples of Academic Offences:

 Plagiarism
 Submitting another person’s work as one's own;
Note: The Course Plan may change according to students’ learning needs and/or unanticipated
disruptions. You will be notified of any significant change via FOL prior to changes being implemented as
specified in Policy A113.
  Neglecting to cite or improperly citing the original source of ideas, text, images, etc;
 Resubmitting previously submitted and graded work for additional grades.
 Acting to assist or facilitate another student’s Academic Offence.
 Communicating with or copying from another person during a quiz, test, or exam.
 Participating in activities, in person or electronically, that are not permitted in the preparation or
completion of academic work.
 Using materials, resources, or technologies that are not permitted in the preparation or
completion of academic work or during a quiz, test, or exam.
 Altering or falsifying academic records in any way or submitting false documentation for
academic purposes.

Warnings and Penalties for Academic Offences Academic Offences are taken seriously and can result in
the issuance of Warnings or the application of Penalties which can range from re-doing work and marks
of zero to failing a course or being suspended or expelled from the College.

Students are strongly encouraged to take precautionary measures while preparing and completing their
academic work to ensure that they achieve and maintain academic integrity while avoiding and
preventing Academic Offences.

Note: The Course Plan may change according to students’ learning needs and/or unanticipated
disruptions. You will be notified of any significant change via FOL prior to changes being implemented as
specified in Policy A113.