WACHAMO UNIVERSITY COLLAGE OF BUSSINES AND

ECONOMICS DEPARTMENT OF ECONOMICS

PRACTICAL ATTACHMENT REPORT COOPERATIVE BANK OF

OROMIA HADERO BRANCH

PRACTICAL ATTACHMENT REPORTSUBMITED TO DEPARTMENTOF

ECONOMICS WACHAMO UNIVERSITY IN DURAME CAMPAS MUDULA
CENTER FOR THE PRACTICAL FULLFILMENT OF THE REQUERMENT
FOR THE AWAR BA DEGREE IN ECONOMICS.

NAME OF INTERPRINOR

Tesfatsion Taggesse---------------------------------5754

Supervisor: Melese Girma(MSc)

DECEMBER / 2024
DURAME, Ethiopia

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 Acknowledgment
First of all, I would like to thanks my God to giving me spiritual fulfillment and moral strength
to complete thes practical attachment. Next I would like to thanks Wachamo university Durame
campas college of Business and Economics department of Economics to give me this
opportunity and the Department head of Mr. Melese Girma and I would to like thanks the Nib
international mudula branch manager Hibebo Kemiso and also I would to like thanks all
members of IT/ICT department of nib international mudula branch those whose are facilitating
my practical attachment especially Hibebo (the manager of the bank and others staff members
who are supervisors of some department and all members of the bank employees unit in
supporting me for the successful completion of this attachment program.

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 TABAL OF CONTENT
Acknowledgment.......................................................................................................................................ii
TABAL OF CONTENT...........................................................................................................................iii
CHAPTER ONE........................................................................................................................................1
1.INTRODUCTION..................................................................................................................................1
1.1.Background story of the company..................................................................................................1
1.2 Description of Location of the Nib international bank.................................................................2
1.3 cardinal issues (mission, values, vision and objective)..................................................................3
1.3.1 vision of the Bank......................................................................................................................3
1.3.2 Mission of the Bank..................................................................................................................3
1.3.3 Values of the Bank....................................................................................................................3
1.3.4 Objective of the bank and responsiblility as well as activity of the Bank.............................3
1.4. Organizational Branch Structures................................................................................................4
1.5 SWOT Analysis................................................................................................................................4
1.5.1 Strength of Nib international bank.........................................................................................4
1.5.3 Threat of Nib international bank.............................................................................................5
1.5.4 Weakness of the organization..................................................................................................6
1.6 current problems observed that affect Nib internation at mudula branch.................................6
1.7 Suggested solution (measure) taken to solve or at least minimize problems...............................6
CHAPTER TWO.......................................................................................................................................8
2.Activity Report.......................................................................................................................................8
2.1 Background of the department.......................................................................................................8
2.2 Objectives of the department..........................................................................................................8
2.2.1 General obejective the internship............................................................................................8
2.2.2 Specific objective the Internship..............................................................................................8
2.3 My responsibilities and major activities.........................................................................................9
2.4 My performance evaluation............................................................................................................9
2.5 problem ecountered on the job and remedial measures.............................................................10
2.6 problem division or department or suggested solution...............................................................10
CHAPTER THREE.................................................................................................................................11
3.ATTACHMENT EVALUATION.......................................................................................................11

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 3.1 Rational of practical attachment..................................................................................................11
3.2 Significance of practical attachment............................................................................................11
3.3 Relevance of the organization and my activities..........................................................................11
3.4 Applicability...................................................................................................................................12
3.5 Major problems faced me during the attachment:......................................................................12
CHAPTER FOUR...................................................................................................................................14
4.Conclusion and recommendation........................................................................................................14
4.1. Conclusion.....................................................................................................................................14
4.1 Recommendations:........................................................................................................................14
REFERENCE..........................................................................................................................................16

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 CHAPTER ONE

1. INTRODUCTION
1.1. Background story of the company
Nib international bank(NiB) was established on 26 may 1999 under license no.LBB/007/99 in
accordance with the commercial code Ethiopia and the proclamation for Licensing and
supervision of Banking business proclamation no.84/1994 with the paid up capital of birr 27.6
million and authorized capital of birr 150 million by 717 shareholders. The bank commenced its
operations in 28 october 1999 by 27 employees. It joined the banking industry as the sixth
private bank licensed in the country.

Other than rendering fulfilled Domestic and international Banking services, the Bank
implemented Mobile and Internet Banking through which it issues NIB cards. The Bank has
placed its ATM’S at various locations throughout the country to provide its diversified products
in convenient ways to esteemed customers. Moreover, to enhance the application of modern
banking technologies and provide competitive services via a wide range of card banking
services, the bank has established a strategic partnership with MasterCard, VISA and Union pay
branded cards which is one of the breakthroughs to provide international payment service.

With a view to introduce new types of products, other than the previous innovative products and
services, Nib mar saving, NIB social saving, NIB Donation saving and Entrepreneurs saving
were developed. In addition, the bank is working with Tele Birr and E- birr (product name- NIB
E- birr) to be a better competitor in this digital world of banking.

The bank currently operates with 410 branches, of which 19 of them are IFB Full-fledged
branches providing interest free banking service complying with the sharia principles and 7,578
staffs. NIB provides Interest Free Banking service through a dedicated window at all of its
branches and using its full-fledged “NIB Halal” branches, which exclusively provide interest-
free banking services to customers.

NIB has already launched four interest-free deposit and investment products, namely Wadiah
Amanah (Safekeeping Saving Account), Qard (Current Account), Mudarabah (profit/ loss
Sharing) Saving Account, and Mudarabah Fixed Time Deposit. The overall number of IFB

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customers increased by 129,293 during the reporting period to reach 340,192 clients.
Furthermore, the overall deposit from this business segment increased by Birr 768.1 million to
reach Birr 3.8 billion.

As at June 30, 2022, the total Assets of the Bank reached at Birr 61.5 billion which grew by
13.5% over last year’s position. Net Loans and advances, which constitute the lion’s share of the
Assets, also witnessed a growth of 13.8% over the last year same period and stood at Birr 38.9
billion. On the liability side, the overall customer deposits increased by 14.3% and reached at
Birr 49.8 Billion by the end of the period under consideration. The Bank’s total capital, reserves
and provisional profit after tax added together stood at Birr 8.1 Billion. The share of paid-up
capital accounts for Birr 4.82 Billion or 59.4% of the total capital.

The total deposit mobilized by the Bank reached Birr 49.8 billion, representing an absolute
growth of Birr 6.2 billion or 14.3%. The number of deposit accounts held by the Bank reached
2,120,860. The Bank’s overall number of ATMs and POS terminals reached 274 and 354
respectively.

Nib bank of Mudula Branch is one of the branch of NIB bank and it is a town in Mudula located
in Central Ethiopia regional state Tambaro special woreda, it has an elevation of 2100 meters.
This town is 410km far away from the capital of Ethiopia Addis Ababa and Central Ethiopia
regional state capital Hosanna 86km and also it is the principal town in Mudula city
administration. Mudula is also one of the branch of NIB that was established in 2010 E.C. this
bank started the job with authorized capital 10 and 12 employees for the first time.

In general, by adopting or accepying different model prodcts Nib international bank mudula
branch is working to achive its vision, mission and supporting the desire of economic
development in the country.

1.2 Description of Location of the Nib international bank

Mudula Branch is located in the Mudula town of the Central Ethiopia Regional state. This Bank
is far away 4100km from capital of Ethiopia Addis Ababa as well as 86km from Central Ethiopia
region capital Hosanna town. Furthering it is located in the near front of Mudula primary
hospital. In general, by adopting or accepting different modern working technical of NIB in

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Mudula town Mudula Branch tries to achieve its vision, mission and to bring desire economic
development in the country.

1.3 cardinal issues (mission, values, vision and objective)

1.3.1 vision of the Bank
 To be an icon of service excellence and a leading commercial bank in Ethiopia.
 To be recognized as a reliable and sustainable finance support system that on its promise.

1.3.2 Mission of the Bank

 The bank committed to best relize stock holders need through enhanced financial inter
mediation in global and supporting national development priorities by developing highly
motivated, skilled and displined employess as well as the state of the art technology.
 The bank strongly belives that winning the public confidence is the basis of it is success.

1.3.3 Values of the Bank

 Transparent
 accessible
 employee satisfaction
 Accountable
 team work and collaboration
 Result oriented
 Innovative
 TATARI

1.3.4 Objective of the bank and responsiblility as well as activity of the Bank
 The main objective of bank;
 Create and promote partnership linkage with similar unions operating in the banking
and insurance industry and others.
 Promote to establish and enhance network communication with local and
international unions and federations.
 Protect the employees against unfair exploitation of labor and improper utilization of
effort and skills.
 Protect the interest of the bank against any harmful cause, internal and external.

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  Raise awareness on right and duties of employees in line with existing national laws,
international labor conventions and human resource principles.
 To deposit mobilization services
 To development competence with other banks
 To establish performance base incentive
 To implement management information system
 To maximize customer satisfaction
 To realize the need of the Nib international bank its mission, vision, values through
enhaced finanacial intermediation globally.

1.4. Organizational Branch Structures

 General body. The apex body of NIB bank in Mudula Branch is the general body of
shareholders /owners of the bank who have the basic right to decide the objective, the
existence and operation of the bank.
 General assembly: The general assembly elected representatives, the boards of directors to
whom all the powers to run the bank are based upon.
 Board of directors: Boards of directors hired the general managers of the bank.
 Executive managers. They are who interested to perform the function relating to policy
matters, implementation and supervision.
 Functional departments: at head office levels and branches are in charges of the
implementation of policy and strategies of the bank.

1.5 SWOT Analysis

1.5.1 Strength of Nib international bank
Strength are international positive aspects that are under control and upon which you may
capitalize in planning. Accordingly, some of the strengths of nib international banks are as
follow

 Deposit efficiency and ethical conduct of staffs

 Fast services for transferring money
 Good customer service
 Good initiation to organize
 Good start support community

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  Good strat supports for female
 Increased potential for saving
 It, s give training for its employees to improve their profession
 It, s gives excellence service for its customer which most of its customers’ get
satisfaction in proper mann
 Respecting the law of the organization
 special saving accounting children
 Staff Commitments
 Team work and service quality

1.5.2 Opportunity of Nib international bank

opportunity is a positive external condition that you do not control but of which you canplan to
take advantage. Thus, some the opportunities of nib internal baks are:

 More financial resources through income generation likely to be available in the future
 peaceful and stable political administration system. steady and fast growth of poplation is
good opportunity for increase bank customer.
 Availability of educated man power in the bank.
 The existence of opportunity to use modern techonology.
 The existence of strong procedure of evaluation and supporting system.
 Governmental motivation to expand development to expand development strategy.
 There is future training training for the employee of the office.
 development of information technology.
 Attention given to satisfaction of customer
 economic growth of the country and increased societal demand for modern agro-industry.
 Location advantage nearest to the capital city of the the country.

1.5.3 Threat of Nib international bank

Threats are negative external conditions that you do not control but the effect of which you
may be able to able to lessen. Accordingly, some of the threats are as follows:

 Weak governance: generalized corruption, lack of transparency in planning and

management.
 Economic condition of the country volatility of currency.

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  Problem of electrical power.
 Poor credit culture and know how about banking and its service within the society.
 Most people are having less knowledge about taking loan from bank.
 connection problem
 most customer are not use technology like
o ViSA CARD
o NiB CARD
o ATM

1.5.4 Weakness of the organization

 sometime there is big connection problem that makes customer angly.
 There is some inefficiency material like chair tables and computers for training staff.
 Lack of experienced worker due to replacement within a short period of time.
 Shortage of skilled man power
 Poor market area selection
 Poor network utilization insufficient working area for storing money

1.6 current problems observed that affect Nib internation at mudula branch
 There is big connection or network problem, specially the first two weeks I started my
practical attachment.
 There is inefficiency of some materials like chair, table and so on.
 There is inefficiency of employer.
 There is electricity power problem.

1.7 Suggested solution (measure) taken to solve or at least minimize problems.

The possible solution suggested for such problems are the following: -

 It should full fill all the necessary material which are technologically improved to
facilitate its service.
 The organization should have provided aquality service for its customer to being a good
competition in the market.
 Asking concerned body to get enough networks that help to provide proper service for
customer.

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 To solve the problems of inefficiency of materials by asking additional budget for the
department and purchasing this material and make available for the department.
 The bank should be encouraging employees to focus on the major targets by setting cut a
goal and plan to execute those goal and work hard towards achieving them.
 The manager must inform to the district and to higher body to solve the problem of
worker.

The NIB in Mudula Branch can reduce its problem by the following solution:

 Giving education and training for employee. The bank should encourage employees to
focus on the major targets by setting out a goal and plan to execute that goal and work
hard towards achieving them.
 The bank should make efforts to improve the team work between its works improving
team work in the work place can be achieved in several ways. Implement recognition
programs for groups that have good performance. Encourage social activities by building
a sense of camaraderie by formulating team activities.
 Outline clear roles: boosting team work abilities by outlining clear roles for each of the
members. Identifying the existing problem: encourage group members to discuss issues
collectively instead of letting the problem fester and grow larger.
 Mediate disputes: provide detailed instructions on how to issues that arises among team
members.
 The bank should invest in service training like having the employees take customer
service similar, train new workers on quality and service as they start work, make sure to
communicate welcome with their body language as well as their words and selling.
 And identifying the way that risk will occur and providing pre loss solution.

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 CHAPTER TWO

2. Activity Report
2.1 Background of the department
Foreign transaction is one of the departments of the organization in NIB Mudula branch. This
transaction is worked only foreign remittance transaction. There is money sender institution in
the world which used to money transaction from country to country. Western Union, Money
Gram, Xpress Money, Atlantic International (Bole) and Dihabshin are some of these agents.
These institutions are different from banks, that banks transfer money only in domestic country.
But these institutions transfer money everywhere from country to country in the world. These
institutions convert all currencies to USD and send to the beneficiaries or receivers in the
country. So this department receives that money from this institution after converted to USD and
serve the customer in domestic currency (birr).

2.2 Objectives of the department.

2.2.1 General obejective the internship
 provide the students with actual experience in applying social work method and en able
him/her.
 To acquaint students with actual social work situation in preparation for professional to
social work practice
 Develop student skill that will enable them to respond appropriately to need of clients.
 Is designed to help and guide a student to develop his/her skill and competence
independent professional function and carrying appropriate responsibilities.

2.2.2 Specific objective the Internship

 prepare the students for future role as a social work practice
 Enhance the students understanding of the social work profession
 To afford the students the opportunities to take responsibility for addressing peoples’
problems.
 To becomes familiar with real work practice that is to relate academic theory to concrete
reality as found in agency setting.
 To test tools learned in class with practice of real world.

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2.3 My responsibilities and major activities
 Asking on working activities and any other information about organization questioned to I
 By opening account for new customers such as saving account: it is an interest bearing
deposit with NIB by physical and legal persons (individual, groups, organization as well as
association and union) who can met the books criteria. The minimum balance to open saving
account is 25 birr in NIB.
 consider what I have learned in the class with related to practical activities.
 I check the name, date and signature ot the customer to be filled properly on the application.
 I opened account for customers by supporting employees
 I support the lobby girl by filling applications custemers withdrawal and deposit vouchers.
 present on time
 protecting office resource from damage.
 we have hade some responsibilities and activities in organization during our practical
attachment.
 working what manager orderd

2.3.1 Activities of the Department

 Serve customer in money received as remittance by converting to birr.

 Make withdrawal and deposit for customer.
 Check the name, signature and date of the customer.
 Report a daily recorded and weekly.
 Check the ID card of customer to be renewed before serving them.
 Buy some counties foreign currency.

2.4 My performance evaluation

I have performed my activities on the organization with full communication with manager and
all staff employees. I was try to work major activities of work in organization like how to deposit
money, withdraw money, how transfer money, how to check balance of my operation, how to
audite etc. How account is opened for the customers, and I was responsible to keep rule and
regulation of the organization also I was read different document in the organization and write
important information toorganize and properly my report paper.in addition to that I was

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accountable for going and see any activities in organization with permission. And also assisting
customers to the bank prodcts like visa card and mobile banking.

2.5 problem ecountered on the job and remedial measures

The major problems that I faced was the staff members are so busy so that they donot give
enough priority in the first day and not give responsibility confidently. The other problems I was
have not a chance doing the activities of the department individually.

2.6 problem division or department or suggested solution

 The major problems that face the department are the following.
 There is a big internet connection problem or network problem, especially in the firtst
I started my first day practical attachment.
 There is inefficiency of some materials like chair, table and so on.
 Asking IT support from the district and the head office.

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 CHAPTER THREE

3.ATTACHMENT EVALUATION
3.1 Rational of practical attachment
This practical attachment is very help full for student in order to make well minded in any work
that done in any governmental and non-governmental organization. This attachment is guideline
which helps the students to know and understand the theory with a little effort and improve their
abilities.

This practical attachment also has a great objective for the students and the major rational of this
practical attachment was thatto know the theoretically learned course and gained knowledge are
applied and implemented in real world environment and to improve education through practical
work.

Another rationale of this practical attachment is students to know the working environment, how
to work and gaining experience from the peoples in the work environment.

3.2 Significance of practical attachment

This practical attachment has a great significance for the students. some of them are discussed
below.

 it helps the students to understand how works are implemented practically.

 it helps the students how learned theories are applied in the working environment.
 Helps the students to apply their skill and knowledge on the job what they have gained
from learned theoretically in the class.
 it helps the students to have experience and to known work ethics
 helps lectures toidentify their students’ ability in practical woring environment and made
the student good worker professionals.so, this attachment when I participate and work
through my location much significance.

3.3 Relevance of the organization and my activities

From starting date of my practical attachment as the general with the branch and particularly
with the department there is good connection with my study in foreign remittance transaction.
Theoretically since I have studied about foreign transaction in class and in my practical study

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how to make transaction of that remittance this organization is relevant with my practical study.
In other way as general as organization there is also good connection with my study that for the
foreign transaction is the department of the organization and my study is related with it that has
relation with international trade department again the organization and my study has good
connection.

3.4 Applicability
The theories and others in real world or practical work in my practical study in NIB in Mudula
branch there are many points that I have learned in class and the same with my work in practical
study.

❖ The theories of microeconomics for showing how to maximize profit and creating customer
satisfaction.

❖ The theories of principle accounting used to prepare workers payroll.

❖ The theories of international trade used to show exchange of currency.

International Economics course says that USD is as the international unit of currency which
every countries currency converted to other currency. Also in my practical work the money
sends from other countries as the remittance is after converted to dollar. In Micro economics the
course shows about cost advantage. It says that when there are many competitors in the market to
gain more profit it needs more cost. In production company to get more profit than the other it
needs additional demand for worker which increases the wage of employer. In International
Economics also again there is the point talk about the effect of exchange rate between two
countries. As it shows if the dollar to birr exchange rate become increase the birr depreciate
against dollar. However, it shows that the depreciation of birr is good to increase the export and
decrease import which is advantage for the country.

3.5 Major problems faced me during the attachment:

 At the beginning time they didn’t give me full freedom to do activities independently.
 Shortage of some extra or additional working materials like chair and computers for trainers.
 Some employees are not interested for sharing their experience.
 Their working computers have a secret password.

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 Lack of data in the organization as the branch
 The problems related to this is how to start to write the report whether as whole or as branch.
 The main problems faced me on this practical attachment are the problem of lack of the seat
and user which affect me to not work as expected.

3.6. Suggested solution and way forward for Attachment:

The problem mentioned above are solved by: -

❖ I was try to adapt new environment and working condition gradually by studding behavior of
department member and sharing experience among them.

❖ The organization should give the opportunity for students to participate in a given activity
freely in order to improve their knowledge and producing self-confident professionals.

❖ The organization should have to prepare other computer for training in addition to the
working computer.

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 CHAPTER FOUR

4. Conclusion and recommendation

4.1 . Conclusion
This practical attachment contains information include background of the organization, cardinal
issues, goals of the organization, organizations, structure, etc. It covers background of Nib
International Bank Mudula branch in Mudula. The office is standing for promoting gender
mainstreaming, women empowerment and respecting women and child.
I observed some issues like the professional status of the staff members, punctuality of the staff
members and gender in the organization.

Generally, I gained some experience due to this practical attachment such as how to work in
cooperation with other, etc. The main problem I found, society have low information about
banking system, negative attitude of society toward the term bank and department. Lack of
information and lack of enough time are other problems; however, I tried to do my best in order
to overcome or give related solution to those challenges.

4.1 Recommendations:
While doing my practical attachment, I observe some issues in the organization. Therefore, I
would like to suggest on some issues that I observed during accomplish my practical attachment
in at Nib international bank Mudula branch. The following are the possible recommendations for
the advancement of the bank:

 The Bank has to ask concerned body to get enough networks that help to provide proper
service for customer.
 The in efficiency of material like Chair, Table can be solved by increasing the
availability of such materials on department.
 Good initiation and capacity building for employees.
 The organization should have well-organized and structured data.
 Each employee should be responsible for their activities to achieve objectives of the
organization.
 The organization should develop transparency among employment system of direct
relation with host organization.

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 The relationship between higher education and different organizations has to be strength
for the effectiveness of practical attachment.
 To give necessary skills, practical attachment, program finally, I would like to suggest to
NIB Mudula Branch in Mudula town have to work properly to achieve their goals and
also to address other problems by working in cooperation with other governmental and
non-governmental organization.

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 REFERENCE
Manager and vice manager.

Staff members generally.

The annual report of the NIB by the Jun, 2022.

The daily and weekly activities.

The interview, information from the employers of the organization

The website of the organization; www.CBO.et, http//www.NIB

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