CSC e-Governance Services India Limited

CSC - (Common Services Centre) --- VLE - (Village Level Entrepreneur)

SPV (Special Purpose Vehicle)

CSC – SPV Team Warmly

Welcomes
You All...
 WELCOME TO CSC
Common Service Centres (CSC) scheme is one of the
mission mode projects under the Digital India Programme.

CSC e-Governance Services India Limited

CSC e-Governance Services India Limited, a Special Purpose
Vehicle, has been set up by the Ministry of Electronics & IT
under the Companies Act, 1956 to oversee implementation of
the CSC scheme. CSC SPV provides a centralized collaborative
framework for delivery of services to citizens through CSCs,
besides ensuring systemic viability and sustainability of the
Scheme.
 About CSC
CSCs are the access points for delivery of essential public utility services,
social welfare schemes, healthcare, financial, education and agriculture
services, apart from host of B2C (Business to Consumers) services to
citizens in rural and remote areas of the country. It is a pan-India network
catering to regional, geographic, linguistic and cultural diversity of the
country, thus enabling the Government’s mandate of a socially, financially
and digitally inclusive Society.

About Digital India

Digital India is a flagship programme of the Government of India with a
vision to transform India into a digitally empowered society and
knowledge economy.

The programme was launched on July 1, 2015 by

Hon’ Prime Minister Shri Narendra Modi.
 Vision of CSC SPV
To develop CSCs as a reliable and ubiquitous IT-enabled network of citizen
service points connecting local population with government departments,
business establishments, banks, insurance companies and educational
institutions, with an impact on primary, secondary and tertiary sectors of
the country’s economy.

Government to Citizen
One of the key mandates of CSC scheme is to deliver Government to
Citizen (G2C) services. Various G2C services of Central Government
Ministries and departments, apart from State-specific services have
been integrated on the Digital Seva portal for delivery to citizens in rural
and remote areas of the country through the network of CSCs.
Services from CSC through Digital Seva Portal for VLE’s...
Lot of Services Rendered by our CSC to our VLE’s.

VLE’s can use the services via Digital Seva Portal which is rendered by CSC.

VLE have to maintain Rs.100/- in the Digital Seva Portal e-Wallet.

VLE’s can do all the transactions through Digital Seva Portal e-Wallet only.

VLE can able do the transaction of maximum Rs.49,999/- at a time for any of
the service.

VLE’s can top up their e-Wallet through Digipay, Net banking, Debit & Credit
Card and UPI modes.
Process of Password Reset/Retrieve for
New CSC ID Users..
Enter register.csc.gov.in in address bar
Click My Account in that page
Give Tick Mark and then Click Start Capture
Click Account Settings
 In Account Settings 1) Select Connect Password
2) Select No Option (if old Password not known)
3) Then Select Mobile Option,
4) Next Generate OTP
5) Enter OTP received in your mobile
6) Enter new password and then enter the password again for confirmation

Password is the Combination of Capital Letter, Small Letters, Special Characters

And Numbers and it should be minimum 8 characters..

Example Digital@123
In My Account Login under KYC Update – If VLE wants to change or to update any
details means VLE must...
Uploading Police Verification Certificate Process
Steps for Downloading CSC ID Card and CSC Certificate in
My Account Login
Option to update Lat – Long in My Account Login
 LAT means Latitude and LONG means Longitute

To know Lat-Long.,
Turn on Location on your Android Mobile.,
Turn on GPS.,
In right side Bottom Click once or twice.,
In centre of the Map you see where you are.,
Long Press that Blue Option few Secs.,
Top of that page you will get Lat- Long., (Image in
next Slide, pl refer)
CSC Login URL:-

URL - digitalseva.csc.gov.in
CSC Login Page:-
Digital Seva Portal Login Page
Digital Seva Portal Dashboard
 Wallet Pin & Password Change
Step 1
Step 2
Step 3
Step 4
 Wallet Top Up
Step 1
 Wallet Top Up
Step 2
 Wallet Top Up
Step 3
 Wallet Top Up
Step 4
 Wallet Top Up
Step 5
 CSC Common Branding Signage Board (Model)(Recommend Size 6*3/6*2.5)

Its applicable for all VLE's except , இது CSC மூலமாக ஏற்கனேவ E
Seva/ E District, Banking Correspondent மற்றும் UCL
ைவத்திருப்ேபார்க்கு *ெபாருந்தாது* .
 CSC Common Branding Signage Board (Model)(Recommend Size 6*3/6*2.5)

இது CSC மூலமாக ஏற்கனேவ E Seva/ E District ID ைவத்திருக்கும்

VLE's மட்டும் *ெபாருந்தும் *
CSC Common Branding Signage Board (Model)(Recommend Size 6*3/6*2.5)

இது Banking Correspondent VLE's மட்டும் *ெபாருந்தும்* ..

SBI Banking Correspondent VLE's க்கு *ெபாருந்தாது*...
CSC Common Branding Signage Board (Model)(Recommend Size 6*3/6*2.5)

இது Banking Correspondent and UCL VLE's க்கு மட்டும்

*ெபாருந்தும்* ...
CSC DAK Mitra – Postal Service Banner (Model)
CSC Tele-Law – Dept of Justice Board (Model)
TN - CSC – Services in Tamil
 CSC's Few Services with Commission Chart
Service Count Commission
Demat A/C Opening 1 320
PMGDISHA 1 300
Patanjali & PNB Credit Card 1 230
NPS 1 167
Yogyata App 1 82
GeM Seller Registration 1 80
Telelaw 1 65
PM-Vishwakarma 1 65
Passport (New & Renewal) 1 56
PM SVA Nidhi 1 50
Tele Medicine 1 50
Jeevan Pramaan 1 50
Cibil Report 1 50
KCC 1 50
 CSC's Few Services with Commission Chart
Service Count Commission
Defence Pension 1 50
ALIMCO Reg (Divyangjans) 1 40
GeM Buyer Registration 1 40
RPMFBY - Crop Insurance 1 30
MSME 1 30
NPS Addl Contribution 1 24*
PMSYM/PMKMY/PMVMY 1 20
E Shram (NDUW) Update 1 20
E Shram (NDUW) 1 15
PM Kissan 1 15
IRCTC 1 12*
Pan (New & Correction) 1 10
EB Bill 1 8
PMJAY 1 4
KVK 1 4
 Other Income Services
Banking Services
Loan Bazaar
Bus & Flight Ticket Booking
CSC DHWANI (Audio Marketing)
Dak Mithra (Speed Post & Registered Parcel Service)
Digipay, Digipay Lite & mATM Services
CSC Grameen eStore
eCourts Services
Education Services
FasTag
IFFCO Bazar & CSC e-Agri
Insurance Services (LIC Renewal/New Policies)
Medical Services
IT Return Filing
LOAN EMI Collection
Mahindra Tractors Lead Generation
Naukri for Job Seekers
Postpaid Mobile & Landline Bill Payment
Prepaid & DTH Recharge
Basic Tasks to be complete by VLE’s Every Month
Education Courses Available in CSC
Education Courses Available in CSC
 Education Courses Available in CSC
Course Wallet
Sl.No Course Name Vertical Description VLE Commission
Price Deducation

1 Self Paid Course- Digital Wellness Self Paid Course ₹ 59 ₹ 35 ₹ 24

2 Self Paid Course- Soft Skills & Personality Development Self Paid Course ₹ 59 ₹ 35 ₹ 24

3 Self Paid Course- Optical Fiber Service Self Paid Course ₹ 177 ₹ 177 ₹0
4 Self Paid Course- DTH Technician Self Paid Course ₹ 235 ₹ 235 ₹0
5 Self Paid Course- Retail Sales Associate Self Paid Course ₹ 235 ₹ 235 ₹0
6 Self Paid Course- 2W Delivery Associate Self Paid Course
7 Self Paid Course- Usha Self Paid Course
8 MSME - UDYAM Self Paid Course ₹1 ₹1 ₹0
9 MSME - Government e Marketplace Self Paid Course ₹0 ₹0 ₹ 80
10 Employment- OTU India Self Paid Course
11 Tata Institute of Social Sciences Self Paid Course ₹ 200 ₹ 124 ₹ 76
12 Basic Computer Course CSC Education ₹ 354 ₹ 174 ₹ 180
13 Tally Courses CSC Education ₹ 748 ₹ 748 ₹0
14 First In Math Online Program CSC Education ₹ 944 ₹ 944 ₹0
15 NIELIT Courses (BCC) CSC Education ₹ 541 ₹ 541 ₹ 541
NIELIT Courses (CCC) CSC Education ₹ 531 ₹ 531 ₹ 531
16 NIELIT Facilitation Centre CSC Education ₹ 8,300 ₹ 8,300 ₹0
 Education Courses Available in CSC
Course Wallet VLE
Sl.No Course Name Vertical Description
Price Deducation Commission

17 NIOS Courses CSC Education ₹ 1,800

18 Sarkari Pariksha CSC Education ₹ 500 ₹ 500 ₹0
19 IDEED CSC Education
20 Microsoft Courses and Licence CSC Education ₹ 1,806 ₹ 1,528 ₹ 278
21 Domain CSC Education ₹ 249 ₹ 249 ₹0
22 Examination Fees IIBF CSC Education ₹ 956 ₹ 944 ₹0
23 Telecentre Entrepreneur Course CSC Education ₹ 1,480 ₹ 1,480 ₹0
24 CSC Olympiads CSC Academy ₹ 150 ₹ 115 ₹ 35
25 BSE (Certification Course in stock Market) CSC Academy ₹ 1,180 ₹ 1,180 ₹0
26 CCA (Certificate in Computer Application) CSC Academy ₹ 1,180 ₹ 600 ₹ 580
27 BCIT (Basic Course In Information Technology) CSC Academy ₹ 590 ₹ 230 ₹ 360
28 Adda 247 CSC Academy ₹ 79.75 ₹ 49 ₹ 31
29 Kutuki CSC Academy ₹ 319 ₹ 319 ₹0
30 Wadhwani Foundation CSC Academy ₹ 200 ₹ 200 ₹0
31 Vidyakul classes CSC Academy ₹ 1,500
32 University Courses CSC Academy
 Education Courses Available in CSC

CSC Per
Amity
Academy Semester
Website Full
Sl No Course name CSC Academy Full Course Course VLE Commission
Course Fee
Fees to Fee to
to student
student student

32 BA (Hindi) CSC Academy 120,000 28,000 4,670

32 B Com (Hindi) CSC Academy 1.20,000 28,000 4,670

32 BA CSC Academy 150,000 85,000 14,200

32 B Com CSC Academy 150,000 85,000 14,200 will be paid @2,000/- per semester
33 BCA CSC Academy 220,000 182,000 30,400
33 BBA CSC Academy 250,000 197,000 32,900
33 M Com CSC Academy 150,000 130,000 32,500
33 MCA CSC Academy 220,000 182,000 45,500
33 Utkarsh Classes CSC Academy ₹ 1,500 0
34 Certificate Course in Entrepreneurship CCE CSC Academy ₹ 1,480 ₹ 1,480 7550
35 Spoken Tutorial CSC Academy ₹ 6,750 ₹ 720 76
36 Geneo Online (New Service ) CSC Academy ₹ 999 76
37 ISB_Start-Up Skill & MSME Skill (New Service ) CSC Academy ₹ 1,899 25
38 Yogyata App CSC Academy ₹ 471 ₹ 389 81.6
39 Cyber Security CSC Academy ₹ 1,180 ₹ 1,180 ₹0 76
Pradhan Mantri Gramin Digital Saksharta Abhiyan - PMGDISHA
 TN - E SEVA REGISTRATION PROCESS
IN
DIGITAL SEVAPORTAL
STEP 1

**************
 CLICK TO E-SEVAI
STEP - 2
 ESEVAI REGISTRATION PROCESS FOLLOWING
STEPS 1 TO 7
Step -03

********

********
********
*****
******** ***

******** ********

********
 ******** ********
* * * ** ****************
*** *
*******
* * * ********
* * **
 2- CENTRE DETAILS

********

******** ******** ********

3-

********

******** ******** ********

************

********
3-INFRASTRUCTURE CHECKLIST
*****
***
 4- BANK ACCOUNT DETAILS

******** ********

******** ******** ********

******** ******** ********
******** ******** ********

********
 5- LOCATE YOUR AREA

******** ********
6- PROOF IDENTITY
7- TERMS AND CONDITIONS
FINALLY CREATED E SEVAI LOGIN PORTAL

******

********
********
•”
 New Service for CSC - Launch event of ABC
ID
அகாடமிக் ேபங்க் ஆஃப் கிெரடிட்ஸ் (ABC) பற்றி

ேதசியக் கல்விக் ெகாள்ைக 2020ன் படி, ஒரு திட்டத்தில்

இருந்து ெபாருத்தமான "கடன் பரிமாற்ற" வழிமுைறயுடன்,
நாட்டில் உள்ள உயர்கல்வி நிறுவனங்களில் படிக்கும்
சுதந்திரத்துடன் மாணவர்களின் கல்வி இயக்கத்ைத
எளிதாக்குவதற்கு ABC வங்கி (ABC) திட்டமிடப்பட்டுள்ளது.
மற்ெறாருவருக்கு, பட்டம்/ டிப்ளேமா/ பிஜி-டிப்ளேமா
ேபான்றவற்ைறப் ெபற வழிவகுத்தது.

பதிவு ெசய்யப்பட்ட நிறுவனங்களால் வழங்கப்படும்

வரவுகைள ஏபிசி மாணவர்களின் கணக்கில் ெடபாசிட் ெசய்யும்.
கல்வி வங்கிக் கடன்(கள்) நிறுவனங்களிடமிருந்து மட்டுேம
பகிரப்பட முடியும், மாணவர்களிடமிருந்து ேநரடியாக அல்ல.
அங்கீ கரிக்கப்பட்ட நிறுவனத்தால் சமர்ப்பிக்கப்பட்ட வரவுகள்
மட்டுேம ABC ஆல் ேசமிப்பிற்காகவும் சரிபார்ப்பிற்காகவும்
ஏற்றுக்ெகாள்ளப்படும்.
 அம்சங்கள்
கல்வி நிறுவனங்கைள பதிவு ெசய்ய மற்றும் கடன்களின் ேநர்ைமைய
பராமரிக்க அனுமதிக்கிறது.

மாணவர் வரவுகளின் நம்பகத்தன்ைம மற்றும் ரகசியத்தன்ைமைய

பராமரிக்கிறது.

டிஜிட்டல் முைறயில் எளிதாக கடன் பரிமாற்றம்.

விைரவான கடன் அங்கீ காரம்.

நன்ைமகள்
மாணவர்களுக்கு பல நுைழவு, பல ெவளிேயற்றங்கைள
அனுமதிக்கிறது.
குைறந்தபட்சம் 7 வருட காலத்திற்கான மாணவர் கடன்கைள
ேசமிக்கிறது.
ஆதாரம் மற்றும் இலக்கு கல்வி நிறுவனத்தின் ஒப்புதலுக்குப் பிறகு
ஒற்ைறச் சாளரத்தின் மூலம் கிெரடிட்ைட மாற்றவும்
சரிபார்க்கப்பட்ட கல்வி நிறுவனங்கள் மட்டுேம கிெரடிட்கைளப்
பதிேவற்ற முடியும்.
ெவளிப்பைடத்தன்ைமைய ேமம்படுத்துகிறது மற்றும் பாடத்திட்ட
வடிவைமப்பு மற்றும் ேமம்பாட்டிற்கு மிகவும் ெநகிழ்வான
அணுகுமுைறைய உருவாக்க உதவுகிறது.
 ெசயல்முைற

மாணவர்கள் சம்பாதித்த கிெரடிட்கள்

அவர்களின் ஏபிசி 'கல்வி கணக்கில்'
ெடபாசிட் ெசய்யப்படும். மாணவர் ேவறு
நிறுவனத்திற்கு மாறினால், திரட்டப்பட்ட
வரவுகள் புதிய நிறுவனத்தின் கணக்கிற்கு
மாற்றப்படும். ஒரு நிறுவனத்தில் இருந்து
கடன்கள் மாற்றப்படலாம், அேத அல்லது
மற்ெறாரு நிறுவனத்தால் வழங்கப்படும்
மற்ெறாரு திட்டத்தில் திரட்டப்படும்.
ேமற்கூறிய விருதுக்கான கிெரடிட்
மீ ட்ெடடுக்கப்பட்டதும், அது அந்தந்த
மாணவர்களின் ABCயின் ‘கல்வி
கணக்கிலிருந்து’ திரும்பப் ெபறமுடியாமல்
பற்று ைவக்கப்படும்.
 எங்கு விண்ணப்பிக்க ேவண்டும்
ெபாது ேசைவ ைமயங்கள் மூலம் ABCக்கு
விண்ணப்பிப்பதற்கான இைணப்பு:
https://abccard.csccloud.in/
விண்ணப்பிக்கும் ெசயல்முைற:
•ேமேல உள்ள லிங்க் ஐ Chrome/ Firefox Browser இல் பதிவு ெசய்யவும்.
•வலது பக்கம் உள்ள “LOGIN as VLE” click ெசய்து உள்நுைழயவும்
டிஜிட்டல் ேசவா ேபார்டல் – USERNAME and PASSWORD தகவல்கள்
ெகாடுத்து உள்நுைழயவும்

வலது புறம் உள்ள டிஜிலாக்கர் பட்டைன கிளிக்

ெசய்யவும்.
 உங்கள் டிஜிலாக்கர் விவரங்கைள உள்ளிட்டு ெதாடரவும்
மற்றும் “ PIN Less Authentication மற்றும் “ I Consent to Terms
of Use ” இரண்டிலும் Click ெசய்து பிறகு உள்நுைழயவும்

உங்கள் ெமாைபலில் வந்துள்ள OTP ஐ பதிவிடவும்

அதன்பின் ெதாடர அனுமதிக்கவும்
அகாடமிக் ேபங்க் ஆஃப் கிெரடிட் உடன் பின்வருவனவற்ைறப் பகிர்ந்து
ெகாள்ள உங்கள் ஒப்புதைல வழங்கவும்

ஏபிசி படிவத்ைத நிரப்பவும் பிறகு சப்மிட் ெசய்யவும்

அதன்பிறகு டிஜிட்டல் ேசவா ேபார்டல் மூலமாக ABC ேசைவக்கு உண்டான
கட்டணம் (ரூ.12.60/-*) ெசலுத்தி ெதாடரவும் (ரூ.17.40/-* VLE கமிஷன்)

கட்டணம் ெசலுத்திய பின் ரூ.30.00/-* ரசீது உருவாக்கப்படும் அைத டவுன்ேலாட்

ெசய்து ெகாடுக்கவும்.

இப்ேபாது ABC ஐடிையப் ெபற “Download ABC ID”

என்பைதக் கிளிக் ெசய்யவும்.
ABC CARD (SAMPLE FORMAT) GIVEN TO
STUDENT
REVAMPED PRADHAN MANTRI
FASAL BIMA YOJANA -
RPMFBY
KHARIF – RABI
&
RABI SPECIAL SEASON
 TYPE WWW.PMFBY.GOV.IN
ADDRESS BAR OF THE BROWSER AND CLICKCSC LOGIN…
Digital Seva Portal Login Page
FOR BOTH LOANEE & NON LOANEE FARMERS
 SELECT STATE AS – “TAMILNADU”
SELECT RABI 2023 AND CLICK SUBMIT
 OPTIONS IN APPLICATION PAGE
SELECT APPLICATION FORM LOANEE OR
NON LOANEE
 OPTIONS IN APPLICATION PAGE
SELECT APPLICATION FORM LOANEE OR
NON LOANEE
 ENTERING BANK DETAILS OF THE FARMER

❑ VLE need to enter

correct account no.
because it may be
used to track the
application if required.
❑And claim amount will
be credited to the
same account.
 ENTERING PERSONAL DETAILS OF FARMER
❑ 1st page of
Farmer’s Bank
Passbook: Account
no. and name of the
farmer should be
clear and easily
readable.

❑ File size: less than 2

MB, format:
png/pdf/JPEG/JPG

❑ Enter Name as per

Aadhar. Aadhar
should be Latest
one

❑ Enter Correct
Mobile number of
Farmer
 ENTERING CROP DETAIL
❑ Enter separate
detail for
different Survey
No. and Crop
❑ This section is
updated in Kh-19
❑ Fill correct Khasra
No./ Survey No.
❑ Enter correct crop
name & crop area
❑ Enter multiple
crops, Sowing
Date, Survey No.
& Area then +Add
Crop for
Insurance.
 UPLOADING FARMER’S DOCUMENTS

❑ Upload 1st
Page of Bank
Passbook,
Land Record
and Sowing
Certificate.

❑ Click on
preview to
review the
filled
application of
the Farmer &
Submit
AFTER SUCCESSFUL UPLOAD CLICK PREVIEW FOR RECHECK
THE DETAILS AND CLICK SUBMIT FOR PAYMENT MODE
PROCESS FLOW…
PMFBY ! DO'S & DON'TS
Do’s
1.Save attached Notice on your Laptop, Convert in
to Local Language – Print & Paste in your CSC.
2.Upload CORRECT docs only of the farmer
enrolled.
3.Scanned documents should be CLEAR.
4.Scanned documents should be READABLE.
DON’TS
1. Don’t charge any extra amount from the Farmer
except premium mentioned on Acknowledgement
Receipt.
2. Low quality scan docs may subject to rejection by
Insurance Companies & VLEs should be held
liable for these Rejections.
RABI - 2022 SPECIAL SEASON AGRICULTURE &
HORTICULTURE CROP DETAILS
Passport Service
 TYPE OF PASSPORT
1. Ordinary Passport (Dark blue Cover): Issued to ordinary citizens for ordinary
travel, such as for vacation, study and business trips.
2. Official Passport (White Cover): Issued to individuals representing the Indian
government on official business.
3. Diplomatic Passport (Maroon Cover): Issued to Indian diplomats, Members of
Parliament, Member of Union council o Minister certain high-ranking government officials and
diplomatic couriers. Upon request, it may also be issued to high-ranking state-level officials
travelling on official business.
▪
Access Login
To avail the Passport Online services, the VLE has to login through CSC-ID and password.
▪ After successful login, VLE clicks on Passport Service option which will redirected to the
Passport Portal.
Select RPO
Available Passport Service are:-

1. Apply for fresh Passport/Re-issue of

Passport.
2. Apply for Police Clearance Certificate
3. Apply for background verification for
GEP
4. Apply for Diplomatic Official Passport
5. View saved/Submitted Application
FOR REGISTRATION SELECT YOUR REQUIREMENTS
FILL REQUIRED DETAILS
VLE can also check partially saved application on View /saved submitted tab
by
Enter ARN number for Example 19-0009140894
VLE can check application details here
 COMMERCIAL

Sr. No. Service Transaction Amount Wallet Deduction CSC Share VLE Share Dep. / Partner Share

1 Registration 100 Rs. 43.89 Rs. 32.71 Rs. 56.11 Rs. 11.08

Police Clearance
2 100 Rs. 43.89 Rs. 32.71 Rs. 56.11 Rs. 11.08
Certificate
 Additional
Sr. No. Service Required Application Fee
Tatkaal Fee

Fresh Passport/Re-issue of Passport including additional booklet due to

1 exhaustion of visa pages (30 pages) of 10 years validity. Rs.1,500/- Rs.2,000/-

Fresh Passport/Re-issue of Passport including additional booklet due to

2 exhaustion of visa pages (60 pages) of 10 years validity. Rs.2,000/- Rs.2,000/-
Fresh Passport/Re-issue of Passport for Minors (below 18 years of Age), of 5
years validity or till the minor attains the age of 18 whichever is earlier (36
3 pages) Rs.1,000/- Rs.2,000/-

4 Replacement of Passport (36 pages) in lieu of lost, damaged or stolen passport Rs.3,000/- Rs.2,000/-

5 Replacement of Passport (60 pages) in lieu of lost, damaged or stolen passport Rs.3,500/- Rs.2,000/-

6 Police Clearance Certificate (PCC) Rs.500/- NA

Replacement of Passport (36 pages) for deletion of ECR / Change in personal

7 particulars (10 year validity) Rs.1,500/- Rs.2,000/-

Replacement of Passport (60 pages) for deletion of ECR / Change in personal

8 particulars (10 year validity) Rs.2,000/- Rs.2,000/-

Replacement of Passport (36 pages) for deletion of ECR/ Change in personal

particulars for Minors (below 18 years of Age), of 5 years validity or till the
9 minor attains the age of 18 whichever is earlier. Rs.1,000/- Rs.2,000/-
APPLY PAN CARD IN
UTIITSL
APPLY UTIITSL PAN CARD VIA DIGITAL
SEVA PORTAL

FIRST STEP TO LOGIN UTIITSL PAN SERVICE

Login digital seva portal

Search pan in search tab
Select pan card service – utiitsl
Click login with digital seva connect
Click sign in
Select i declare box and click to proceed
Utiitsl pan online service page display
and click here button
Send otp to registered mobile number and
email id
Enter otp and click submit button
Utiitsl pan service page will be open
 APPLYING NEW PAN CARD
Select apply new pan
Select application for new pan 49 a
Read physical application instruction and click ok
Select mode of application physical or digital
mode
Select type of pan individual or else
Select NRI / NON NRI category Select yes or no
Select pan card mode both physical pan and epan
or epan only
Click submit button
Application will be start
 INSTRUCTION OF PHYSICAL PAN
APPLICATION
The user has to select the physical application mode along with the option of 'e-PAN only'
or 'e-PAN with physical PAN Card' on the first screen
On successful submission, a reference number will be generated
The reference number has to be retained for interim use till the Application number gets
generated
Once the payment is successful then the Aadhaar authentication will be carried out
In case of mismatch in Demographic Aadhaar authentication and even after Biometric
authentication, then the application will be rejected and the payment will be refunded by
end of day through the system itself.
The user has to contact their Corporate Office/ Head Office (admin user) just in case any
issue is faced in refund of payment transactions
On successful Aadhaar authentication, the user has to complete the application till the
application number gets generated. In case application is not completed, the payment
will be refunded by end of the day through the system itself
Edit Option if application no. is not generated will be available for the successful
Aadhaar authentication cases only for the day
Edit Option if application no. is generated will be available
Download and print the completed application and paste photo with signature at
appropriate locations on the printed application
Upload the signed printed application and documentary proofs to complete the process
If documents are not uploaded on the same day alongwith the application on real time,
the case will be moved to 'objections list' for uploading documents later
Details of Payment Success/Failure/Refund can be checked on the next day using
Payment Details menu
 APPLICATION PROCESSES

Personal details
Document and payment
Contact and parent details
Address details
Other details
Documents upload
Submit application
Upload document
PERSONAL DETAILS

Generate reference number automatically

The reference number has to be retained for interim use till the
Application number gets generated
Click ok start application
Select name title( Shri for male,Kumari for unmarried woman,smt for
married woman
Enter name as per Aadhaar card
If have you been know by other name? select yes / no type
Gender automatically select depend upon your title
select date of birth as per Aadhaar card
Select Address for Communication (office or Residency)
Select State for office or Residency
If applicate is minor select Representative State
Enter Aadhaar number and name as per Aadhaar
Check all data's and click next button
DOCUMENT AND PAYMENT

Select Proof of Identity(POI)

Select Proof of Address(POA)
Select Date of Birth Proof
Click next button
Go to Payment Page
Enter your wallet password and pin
Click submit automatically page will redirect to
next step
If any error in Aadhaar mismatching data's show
in biometric error
You have a biometric device select to immediate
and catch figure print on applicant
If Aadhaar matching go to next step Contact and
parent details
CONTACT AND PARENT DETAILS

Telephone Number & e-mail ID

Select Telephone ISD Code and enter Mobile
number
Enter your email id for receiving Ecopy of pan
card
Parent Details Enter your parent details
All applicant using like to be printed father name
on PAN card
Whether mother is a single parent and you wish
to apply for PAN by furnishing the name of your
mother only? If yes, please fill in mother's name
in the appropriate space provide below
Select the name of either father or mother which
you may like to be printed on PAN card
ADDRESS DETAILS
Personal details Page if you select
receiving pan card in which address
Residential Address or Office Address
If select Residential if enter you address
detail in Residential Address Office
Address will be disabled
If select Office if enter you address detail
in Office Address Residential Address will
be disabled
final Select Source Of Income
Click next
OTHER DETAILS

AO Code Automatically Generate depend upon

your Pin code
If miner applicant enter Representative Assessee
address details
Select declare that whatever stated above is true
in the capacity of himself/herself or
Representative Assessee
Enter verifier name and verification place
Click next to redirect next page
DOCUMENTS UPLOAD

It will be show which document you will select on

Document page
submitting as an Identity Proof
submitting as an Address Proof
submitting as a DOB/DOI Proof
Applicant Photo and Signature Files
Submit the application
SUBMIT APPLICATION

After submit application

PAN Application Acknowledgment Receipt For
Form 49A will be show
Print Acknowledgment Receipt put you sign and
stamp give receipt recipient
Download application past applicant photo in the
required place
Get receipt signature in appropriate boxes
Scan and upload document in uploaded page
UPLOAD DOCUMENT

Go to upload document in apply new pan tab

Upload Scanning Documents as per Specification
Scanning Specification
PAN Application Form (front Page & Back side)
and Supporting Document (POI , POA ,DOB
Proof as provided by applicant) to be scanned in
200dpi colour - PDFA format (Size: Maximum
upto 2MB)
Photo Scanning 300 dpi,Colour,213 X 213 px
(Size: less than 30 kb)
Signature scanning 600 dpi black and white
(Size: less than 60 kb)
FINAL SUBMIT OF PAN APPLICATION
THANKYOU
PROCESSING OF AN INCOME TAX
FILING TRANSACTION(ITR)

Tax2Win
Through Digital Seva
Portal
For service through Tax2Win , you first back to the first page and click on the
second icon named Income Tax Return Filing “TAX2WIN”
• After the ITR submit, Tax2win's CA team will call you
(Within 1-3 days)
• Tax2win's CA will ask you more information on the
phone.
• After requesting information, your Return will be
filed and ITR-V will be available on E-mail or Portal
• If you have any enquiry about the service, then you
can send an e-mail with your mobile number at
[email protected] & within 2 hours your problem
will be solved or tax2win's officers will contact you.
 FAQ
Q. What documenTS need to be taken from client?
A. You need to scan and upload documents taken from client. These documents are PAN Card (it
should be properly visible), Aadhaar Card (scan both sides), Form 16 (if client is a salaried
employee), bank account statements etc.

Q. What DOES ‘Source of Income’ mean on portal?

A. It mean the sources from where the client is earning his/her income. Ask your client and mark
YES/NO accordingly.

Q. IS it NECESSARY to give bank account details?

A. Yes. To file ITR, client has to give bank account details.

Q.How much time it takES for TDS refund?

A. Refund will be deposited directly in your bank account within 20-25 days of return filing.

Q. In how many dayS return will be filed after uploading of the documents.
A. In 1 to 3 days.

Q. What to do, if ITR IS not filed even After making the payment?
A. The amount will be refunded within 7 working days. Or you can mail at [email protected].

Q. Where can I get ITR-V?

A. Either from your email or from the dashboard.
PROCESSING OF AN INCOME
TAX FILING
TRANSACTION(ITR)
Tax Genius
Through Digital Seva Portal
NOW FILE YOUR INCOME TAX RETURN THROUGH DIGITAL SEVA
PORTAL AND GET YOUR TDS REFUND

Service of filing Income tax return can be availed by all

the VLEs and the general public (such as
government employees, school teachers, private
employees, small shopkeepers, Small and Medium
Income Professionals, farmers, etc.) Can get from
your service portal
After login to the Digital Seva Portal Search “INCOME TAX” in the search box
When you click on the below icons, it will take you to the concern page
Click on the Tax Services Icon of “Tax Genius” to get into the taxation services
landing page. Taxation Services Landing page will appear as shown below
CLICK ON THE INCOME TAX FILING ICON
TO GET INTO THE ITR FILING SERVICE.
Now you can see the below Income Tax Filing Service Page. Click on
IT Application Form to get a copy of the Application form.
 Fill-in the form, Scan-it and Save-it on your Desktop.
Through this application, Yearly Income Tax Returns Can filed.

For Example,
If you are applying for Income Tax Return for the AY 2018-19.
Please go through the below process.
Take a print of the downloaded Application form and fill the application form
accordingly as given below
* marked fields are
mandatory.
Kindly Upload Form 16 in the choose file column marked with RED colour and
click on the submit button
 CONDITIONS
• “Browse” to upload the saved filled-in Application form which
was downloaded at the beginning.

• A maximum permissible file size of 1 MB is only

allowed. Alerts are shown when file size limit exceeds.

• Click on SUBMIT button to process the transaction.

After Click on submit button VLE will be alerted whether all the required
documents are submitted
 MAKE SURE COMPULSORY DOCUMENTS ARE UPLOADED:

• IT Service Application Form.

For Salaried Form 16 Part A and B with Valid Employer TAN
Number

• Click on OK button to process the transaction.

• upon successful Submission, “Payment Details” screen will

be displayed as below.
ENTER “TRANSACTION PASSWORD”, ACCEPT
THE TERMS OF USE AND CLICK ON “VALIDATE”.
ENTER “WALLET PIN”, ACCEPT THE TERMS
OF USE AND CLICK ON “PAY RS.XXX”.
Income Tax Return Filing Acknowledgment Receipt will be displayed as Shown
below.
In order to print the acknowledgement, Click on ‘Print’ button.
GIVEN BELOW IS THE COPY OF THE EMAIL
BEING SENT TO APPLICANT AND VLE.
THE COPY OF THE SMS BEING SENT TO THE
APPLICANT AND VLE, IS GIVEN BELOW.
UPON SUCCESSFUL TRANSACTION, TAX GENIUS
VERIFIES THE APPLICATION FORM AND
DOCUMENTS SUBMITTED AND WILL INFORM THE
VLE
PENDING IF ANY TO THE APPLICANT AND
THROUGH EMAIL AND SMS AS SHOWN BELOW.
• Applicant or VLE can send the pending or
missing documents as mention in the e-mail
or SMS to [email protected]
• To View the Transactional Reports
• To get into the Reports, Click on
“Transactions”
Choose a Valid ‘From Date’, ’To Date’, required ‘Status Type’ and click on ‘Get
Details’.
‘ACKNOWLEDGMENT’ LINK WILL BE ACTIVE
ONLY FOR THE PROCESSED TRANSACTIONS.
CLICK ON THE ACKNOWLEDGMENT LINK TO
GET A COPY OF THE ACKNOWLEDGEMENTS.
A copy of the acknowledgements will be send to Applicant’s email with a cc to
VLE email.
 IMPORTANT NOTE:
• After receiving the Acknowledgments, applicant should
check his Bank Account No and IFSC code and shall inform
Tax Genius if any corrections.
• Tax Genius is not responsible for refunds if the Signed ITR V
is not sent to CPC Bangalore Address / e-Verify his ITR V.
• Please do not delete any email communication/ Intimation
Emails received from ITD, which is required to process
Revised Return / Refund Re-Issue Request
• Applicant can check the ITRV Received Status and Refund
Paid Status through Below
Link: http://www.taxgenius.co.in/CSC.html
KIND ATTENTION:
 Introduction to CIBIL Services
What is CIBIL?

Credit Information Bureau (India) Limited, commonly known as CIBIL, is India’s first Credit Information
Company or Credit Bureau. It maintains records of all credit-related activity of individuals and companies
including loans and credit cards. The records are submitted to CIBIL by registered member banks and other
financial institutions on a periodic (usually monthly) basis. Based on this data, CIBIL issues a Credit
Information Report or CIR (commonly referred to as a credit report) and a credit score.

CIBIL has two focus areas –

• A Consumer Bureau that deals with consumer credit records and

• A Commercial Bureau that deals with the records of companies and institutions.
What is CIBIL Report?

CIBIL report is a single document which reflects your credit history over a significant period of time. This
reports further assist in evaluating the credit worthiness of the individual or corporate entity. It includes the
following information-

• Personal details of an applicant (name, age, gender and address)

• CIBIL score

• Number of enquiries made by potential lenders on receipt of the loan/credit card application

• Record of previous and current loans with payment history

•Any defaults on loan/credit card payment

How to avail this service on Digital Seva Portal?

All registered VLEs within the CSC ecosystem will have access to this service. Please follow the below
steps to generate consumer CIBIL report.
1. Login to Digital Seva Portal and select CIBIL service on dashboard

2. The CIBIL form will open as shown below. VLE should enter customer details and submit consent.

3. After proceeding, generate and authenticate the details via OTP received on the customer’s Aadhaar
linked mobile and email address.
4. Post successful authentication, the report details will be made available as shown below:

5. At this point, the VLE should read out the consent to the customer and take a print out and save a
signed copy of the same.
 6. After successful authentication, a preview of the report will be made available and VLE will be
able to download the PDF version of the report as well.

Documents needed

❖ Aadhaar, Pan

✓ Transaction Amount: 200/-

✓ VLE commission: 49/-

✓ Do Cibil in Mozilla Firefox (New private window)

 JEEVAN
PRAMAAN
WHAT IS JEEVAN PRAMAAN
?
Jeevan pramaan is computer generated
digital life certificate (DLC) for pensioner.
Jeevan pramaan certificate is produced
for individual pensioner using his
biometric credentials.
Done through the Aadhaar platform

உயிர்வாழ் சான்றிதழ் in tamil

PENSION SANCTIONING
AUTHORITY
EPFO
STATE GOVERNMENTS
CENTRAL
RAILWAY
PORT TRUST
BANK
Etc………
37 sanctioning authorities at present
 PENSION DISBURSING
AGENCY
EPFO - Bank
STATE GOVERNMENTS - Treasury
CENTRAL - Bank
RAILWAY - Bank
PORT TRUST - Bank
BANK - Bank
POST OFFICE – Post office , Bank
Etc………
 AGENCY
EPFO - Bank – SBI, Indian
Bank, etc

STATE GOVERNMENTS –
Treasury – District treasury
office
PRE REQUISITES FOR A
PENSIONER

Aadhaar Number
PPO (Pension Pay
Order) Number
Bank Passbook
 PPO FORMAT
For EPFO

RO/SRO/NUM
BER

EG:
MD/TNY/000123
45
HOW TO DO IN CSC

Login

https://digitalseva.csc.gov.in

With your CSC ID

JEEVAN PRAMAAN UNDER GOVT.
SERVICES
REGISTER YOUR BIOMETRIC
DEVICE
REGISTER YOUR BIOMETRIC
DEVICE
START GIVING JEEVAN
PRAMAAN !
START GIVING JEEVAN PRAMAAN !
START GIVING JEEVAN PRAMAAN !
START GIVING JEEVAN PRAMAAN !
PAYMENT THRO CSC
WALLET
PAYMENT THRO CSC
WALLET
PAYMENT THRO CSC
WALLET
PAYMENT THRO CSC
WALLET
DOWNLOAD LIFE
CERTIFICATE
SAMPLE LIFE
CERTIFICATE
JEEVAN PRAMAAN
DEPOSITING ELECTRICITY BILL
VISIT WWW.DIGITALSEVA.CSC.GOV.IN
AND CLICK ON LOGIN
ENTER CSC CREDENTIALS ALONG WITH CAPTCHA
TEXT
CLICK ON ELECTRICITY
CLICK ON BILL PAYMENT
SELECT THE PROVIDER
ENTER BILL DETAILS
CLICK ON FETCH BILL
ENTER THE WALLET PIN AND PAY
 Process Flow of ‘PM KISSAN
SAMMAN NIDHI’ through
CSC e-Governance Services India
Limited.
PRADHAN MANTRI KISAN SAMMAN NIDHI
(PM-KISAN)
Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) is a Central
Sector scheme with 100% funding from Government of India.
Under the Scheme an income support of Rs.6000/- per year is
provided to all farmer families across the country in three equal
installments of Rs.2000/- each every four months.
Definition of family for the Scheme is husband, wife and minor
children.
For enrollment, the farmer is required to approach the local
patwari / revenue officer / Nodal Officer (PM-Kisan) nominated by
the State Government.
Farmers can also do their self-registration through the Farmers
Corner in the portal.
PRADHAN MANTRI KISAN SAMMAN NIDHI
(PM-KISAN)
Farmers can also edit their names in PM-Kisan database
as per their Aadhaar database / card through the Farmers
Corner in the portal.
Aadhaar number is mandatory for enrollment of
beneficiaries.
In this scheme the fund is directly transferred to the bank
accounts of the beneficiaries
EXCLUSION CRITERIA
The following categories of beneficiaries of higher economic status
shall not be eligible for benefit under the scheme.
(a) All Institutional Land holders.
(b) Farmer families in which one or more of its members belong to
following categories
i) Former and present holders of constitutional posts
ii) Former and present Ministers/ State Ministers and
former/present Members of LokSabha/ RajyaSabha/ State
Legislative Assemblies/ State Legislative Councils,former and
present Mayors of Municipal Corporations, former and present
Chairpersons of District Panchayats.
iii) All serving or retired officers and employees of Central/ State
Government Ministries /Offices/Departments and its field units
Central or State PSEs and Attached offices /Autonomous
Institutions under Government as well as regular employees of
the Local Bodies
(Excluding Multi Tasking Staff /Class IV/Group D employees)
EXCLUSION CRITERIA
vi)All superannuated/retired pensioners whose monthly
pension is Rs.10,000/-or more
(Excluding Multi Tasking Staff / Class IV/Group D
employees) of above category
v) All Persons who paid Income Tax in last assessment year
vi) Professionals like Doctors, Engineers, Lawyers, Chartered
Accountants, and Architects registered with Professional
bodies and carrying out profession by undertaking practices.
STEP-1 : GO TO PMKISAN.GOV.IN AND CLICK CSC
LOGIN
STEP 2 : ENTER YOUR CSC ID & PASSWORD AND HIT
SIGN IN BUTTON
STEP 3 : AFTER SUCCESSFUL LOGIN HOME PAGE WILL OPEN AS
SEEN BELOW THE SCREENSHOT,NOW SELECT FRESH FARMERS
REGISTRATION
STEP 4 : ENTER SUBSCRIBER’S DETAIL : AADHAAR NUMBER, NAME AND
MOBILE NUMBER AND OTHERS BASIC DETAILS AND HIT ON SUBMIT FOR
AADHAR AUTHENTICATION
STEP 5 : DATE OF BIRTH OF BENEFICIARIES AND OTHER
DETAILS AND LAND DETAILS ARE TO BE FILLED AND HIT ON
ADD.
STEP 6 : AFTER ADDING OF LAND DETAILS A SEPARATE LAND OF
SUMMARY WILL BE SHOWN.
STEP 7 : READ AND CHECK THE DECLARATION AND CLICK ON
SAVE
STEP 8 : AFTER SAVING, FARMER ID WILL BE GENERATED.
STEP 9 : NOW HIT ON MAKE PAYMENT AND PROCEED
STEP 10 : CSC REFERENCE NO. WILL BE GENERATED ,BY LOGIN
THROUGH CSC PASSWORD HIT ON VALIDATE
STEP 11 : ENTER WALLET PIN AND CLICK ON PAY
STEP 12 : AFTER SUCCESSFUL TRANSACTION WHERE
STATUS WILL BE SHOWN AS SUCCESS
KNOW YOUR BENEFICIARIES STATUS FROM THREE OPTIONS
AVAILABLE
AADHAR NUMBER, ACCOUNT NUMBER OR MOBILE NUMBER.
CORRECT YOUR ADHAR NUMBER
ENTER AADHAR NUMBER AND CAPTCHA AND CLICK SEARCH
PROCESS FLOW OF ‘PM-SYM’
PROCESS FLOW OF ‘PM-SYM’
PROCESS FLOW OF ‘PM-SYM’
PROCESS FLOW OF ‘PM-SYM’
 PRADHAN MANTRI SHRAM YOGI
MAAN-DHAN (PM- SYM)
Government of India has introduced a pension scheme for
un-organized workers under named of Pradhan Mantri
Shram Yogi Maan-dhan (PM-SYM) to ensure old age
protection for Un-organized Workers.
The un-organized workers mostly engaged as home based
workers, street vendors, landless laborers, own account
workers, agricultural workers or other similar occupations
with monthly income up-to Rs 15,000/- belonging to age
group of 18-40 years are eligible.
They should not cover under NPS(New Pension Scheme),
ESIC(Employee’s State Insurance Corporation, EPFO.
Further, he/she should not be an income tax payer.

243
 FEATURES OF PM-SYM
It is a voluntary and contributory pension scheme, under which the subscriber
would receive following benefits:
1. Minimum Assured Pension: Each subscriber under PM-SYM, shall receive
minimum assured pension of Rs. 3000 per month after attaining the age of 60
Years
2. Family Pension: During the receipt of pension, if the subscriber dies, the
spouse of the beneficiary shall be entitled to receive 50% of the pension
received by the beneficiary as family pension. Family pension is applicable
only to spouse.
3. If a beneficiary has a given regular contribution and died due to any cause
(before age of 60 years), his/her spouse will be entitled to join and continue the
scheme subsequently by payment of regular contribution or exit the scheme
as per provisions of exit and withdrawal.

244
CHECKLIST
CSC ID & Password:
Valid CSC ID,Password is required.
Beneficiary's Information:
Aadhaar Number, Beneficiary Name, Mobile Number,
Date of Birth, Account Detail (IFSC Code & Account
Number) & Nominee Detail.

245
STEP 1
Open ‘digitalseva.csc.gov.in’ and press ‘Login’ Button.

246
STEP 2
Enter your CSC ID & Password and hit Sign IN button.

247
STEP 3
PM-SYM link will be available at Digital Seva Portal dashboard
as shown picture.

248
STEP 4
You’ll be redirect to PM-SYM home page. Now click on ‘Start
Enrollment’ Button.

249
 STEP 5
You have successfully login to the dashboard like below screenshot Dashboard PM-SYM
Click on New Enrolment and provide basic details for the subscriber.

250
STEP 6
Enter Subscriber’s detail as per Aadhaar: Aadhaar Number, Name &
D.O.B
Enter Other details: Mobile No, Email(If Available).
Then Select Gender. Select whether member/ beneficiary of NPS/ESIC/EPFO.
Choose whether the income taxpayer and then hit ‘Submit’ button.

251
 Step 7
• Check basic detail of subscriber & Press “Generate OTP”
button.

252
 Step 8
• OTP will be receive on mobile number which he/she entered in Basic Details.
• Enter the same in below Column & hit “Verify OTP” button.

253
STEP 9
Check Monthly Contribution of the Beneficiary & Fill required Basic details.
Category, Occupation, State, District, Pin code, Belong to NER(North Eastern Region)

254
STEP 10
Fill Account Details & Nominee Detail (Nominee Name, Date of
Birth, Relation with Nominee)Carefully.

255
 Step 11
• After hitting “Proceed Button” you need to click “Download
Mandate form” as shown in picture.

256
 Step 12
• Get the Print of Mandate form and PM-SYM Mandate form should be
signed by beneficiary and Scan the same as shown in picture.

257
 Step 13
• Upload the Scanned PM-SYM Mandate form which is signed by beneficiary here.
• Complete the payment through CSC Wallet and proceed next button.

258
 Step 14
PM-SYM card will be generated.
• Click “Download PM-SYM Card” and get the colour print out, hand over the same to beneficiary with
proper laminated card.

259
 Step 15
• Here’s the sample of PM-SYM Card.
• VLE is not authorized to take more than above mentioned premium
amount from the Beneficiary as commission will automatically
calculated at the time of transaction.

260
 How to re-print PM-SYM Cards
• Click on “Complete Enrolments” button and Search SPAN ID in
search box
• Hit “Print” button to get the card.

261
 Process to proceed Incomplete Enrolments
• VLE’s can process Incomplete Enrolment by hitting “Incomplete
Enrolment” as shown in picture.

262
National Database of Unorganised Workers
(NDUW) through CSCs
 WHO ARE UNORGANISED WORKERS?
❑ There are 43.7 crore workers working in the unorganized sector in
India.
❑ Some examples of unorganised workers:
o Small and Marginal Farmers
o Agricultural laborers
o Share croppers
o Fishermen
o Those engaged in animal husbandry
o Beedi rolling
o Labelling and packing
o building and construction workers
o leather workers
o weavers
o Carpenter
o salt workers
o workers in brick kilns and stone quarries
o workers in saw mills
WHAT IS NDUW?
❑ Ministry of Labour & Employment is creating national database of
unorganised workers.

❑ Registration of unorganised workers will be facilitate on the website.

❑ Every UW will be issued identity card that will be a unique identification
number.

❑ Benefits to the unorganised worker

▪ On the base of this database social security schemes will be
implement by Ministries/Governments.

▪ PM Suraksha Bhima Yojana

Registered workers under NDUW can take PM Suraksha Bhima
Yojana.
Premium of Rs. 12 will be waived off for 1 year.
WHY TO DO REGISTRATION IN
NDUW ?
✔ Unorganised workers will get the benefits of social security &
welfare schemes.

✔ This database will help government in policy & programs making

for unorganized workers.

✔ To track the movement of workers from informal sector to formal

sector and vice-versa, their occupation, skill development etc.

✔ Also, to track migrant labor workforce & to provide them more

employment opportunities.
ELIGIBILITY CRITERIA

Each workers that fulfills the below criteria is eligible

for registration under NDUW:

✔ Age should be from16-59 years

✔ Should not be an income tax payee
✔ Should not be member of EPFO and ESIC
✔ Must be working in unorganized workers categories
WHO ALL CANNOT REGISTER IN NDUW?

✔ Anybody engaged in organised sector

✔ Organised sector consist of workers in private or public sector

that receive regular salaries, emoluments and other benefits
including leaves and social security in the form of provident
funds and gratuity.
REQUIREMENT FOR REGISTRATION
1. Mandatory
✔ Mandatory e KYC using Aadhaar Number
OTP
Finger print
IRIS
✔ Active Bank account
✔ Active Mobile Number

2. Optional
✔ Education Certificate
✔ Income Certificate
✔ Occupation Certificate
✔ Skill Certificate
ROLE OF CSCS

✔ Support in registration of 43.7 crore of unorganised workers across

country
✔ Update requests of workers in the registered UAN
✔ Advocacy of the NDUW at the local level
✔ Register & handover UAN cards to the unorganised workers (A4 Paper)
✔ Commission of Rs 20 (including taxes) per new registration which will
be divided in ration of 80:20 between CSC VLE & CSC SPV
No amount to be charged from unorganized worker for
registration.
✔ Update Facility will be available through CSC where Rs 20 (inclusive of
taxes) to be charged from beneficiary
REGISTRATION PROCESS
1. VLE will visit the Digital Seva Portal.
2. Enter Login credentials
THIS IS HOW A DASHBOARD LOOK LIKE
3. SEARCH ESHRAM
4. CLICK ON REGISTER THROUGH CSC
CLICK ON UW REGISTER
ENTER AADHAAR LINKED MOBILE NUMBER AND
CLICK ON SEND OTP
ENTER OTP AND SUBMIT
6. VALIDATE AADHAR NUMBER
7. ENTER ADDRESS DETAILS AND CLICK ON ‘SAVE & CONTINUE’.
8. ENTER QUALIFICATION AND CLICK ON ‘SAVE & CONTINUE’.
9. ENTER OCCUPATION DETAILS
10. ENTER BANK DETAILS
11. REVIEW THE FORM AND SUBMIT
12. Download & handover UAN card to beneficiary.
GENERAL QUERIES
1. Is there any charge the worker has to pay for the new
registration in NDUW?
No, the workers does not have to pay anything for new registration,
however worker will pay any amount of Rs 20 incase of any updation.
2. Does the UAN card have some validity?
It is VALID for lifetime.
3. Does the worker have to renew the UAN card every year?
If the information changes or any other details is updated, the worker
must
reprint the card again.
3. If the worker is not paying income tax but filing the returns. Is
he eligible?
Yes, worker can get register in this case.
4. Is there any helpdesk we can contact to address our queries?
Yes, workers can call at XXXXX between 8 AM to 8 PM for any query
on NDUW or register grievance online at (_____________)
NATIONAL PENSION SYSTEM (NPS)

2
9
1
2
9
2
NATIONAL PENSION SYSTEM (NPS)

2
9
3
 WHY IS RETIREMENT PLANNING IMPORTANT?

Rising Healthcare Costs

Increasing Standard of Living

Why Plan
for Inflation

Retirement? Support Your Family and Dependents

Protect Post-Retirement Lifestyle

Safeguard Your Financial Independence

2
9
4
 WHO CAN JOIN NPS?

NPS provides a platform for saving to create corpus, to enable subscriber for purchasing
Pension post Retirement.

You can join NPS if,

• Citizen of India; Resident or Non-Resident

• Age between 18-70 years, as on date of joining

• Salaried or Self Employed

• Complies with KYC norms (Proof of Identify and Proof of Address)

• Valid Bank Details

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9
5
 NPS INVESTMENT

• Individual can contribute for retirement into this restricted-withdrawal account.

• Contribution + Investment Growth – Charges = Accumulated Pension Wealth

Particulars Tier I
Minimum Contribution at the time of A/c Rs. 500
opening
Minimum amount of subsequent Rs. 500
contribution
Minimum Contribution Required per year Rs. 1000
Withdrawal Facility Available Conditional & Restricted
Withdrawal

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 BENEFITS OF NPS

Regulated

Transparen
t Cost Simple
Structure

Benefits
Of NPS
Tax Savings Flexible

Portable

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 SELECTION OF PENSION FUND AND INVESTMENT OPTION

Pension Funds Pension Schemes

Aditya Birla Sun Life Pension Mgmt Ltd

Asset Class ‘E’ - EQUITY
HDFC Pension Fund Ltd

ICICI Pru Pension Funds Mgmt Co Ltd Asset Class ‘C’ – CORPORATE BOND

Kotak Mahindra Pension Fund Ltd

LIC Pension Fund Ltd Asset Class ‘G’ – GOVT. SECURTITIES

SBI Pension Funds Pvt. Ltd

Asset Class ‘A’ – ALTERNATE ASSETS
UTI Retirement Solutions Ltd
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 PENSION FUND SCHEME DETAILS

Systematically
reduces the equity
exposure as you
Cap approach retirement.
Asset Class on
Investment Option

Investm
ent
Equity (E)
(based on age 75%
limit)
Active – Auto –
Corporate Subscriber decides Funds managed on
Bonds (C) 100% allocation pattern the pattern of a
amongst lifecycle fund

Governm
ent 100%
Securities
(G)
Aggressive Life cycle Moderate Life cycle Conservative Life
Alternat Fund Fund cycle Fund
e 5%
Investm 2
9
ents 9
 TAX BENEFITS UNDER NPS

Subscribers can save tax upto Rs. 15,600 if he falls in the tax bracket of 30%.

80C up to Rs. 1.5 lakhs

80CCD (IB) up to Rs.
• Salaried employees - Can 50,000 over and
claim a maximum above Rs. 1.5 lakhs
deduction of 10% of their available under
salary section 80C
• Self-employed individuals
can claim up to 20% of
their gross income.

Under Section 80CCD(2) - Employer’s NPS contribution or 10% of basic salary plus Dearness Allowance
(DA), whichever is lower
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 PARTIAL WITHDRAWAL

• Subscriber should be in NPS for 3 years

• Amount should not exceed 25% of the contributions made by the subscriber

• Maximum 3 (three) times during entire tenure for the specified purpose.

• Purposes for which partial withdrawal allowed:

• Higher education of his/her children
• Marriage of children
• Purchase or construction of residential house or flat
• Treatment of specified illnesses
• Medical and Incidental Expenses
• Skill Development
• Establishment of own venture / start up

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 EXIT WITHDRAWALS

On or after 60 years Before 60 Years On Death

• Maximum 60% as • Maximum 20% as • 100% to nominee

lump-sum lump-sum
40% 80%
• Minimum • Minimum
Pension Pension
towards towards
(ASP) (ASP)

• If corpus less • Should be in

than Rs. 5 Lakhs, NPS
for Five years
option
to withdraw • If corpus less
100%
as lump-sum than
Rs. 2.5 Lakhs,
option to withdraw
100% as lump-sum

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 WHAT IS ANNUITY (PENSION)

• A fixed sum of money paid to someone on periodically basis.

• It can be paid for the rest of the persons life or for the period one chooses.

• It provides a steady stream of income during retirement.

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 TYPE OF ANNUITY PLANS

Annuity payable for life Annuity payable for life Annuity payable for life
Annuity payable for life with ROC (Return of with annuity payable to with annuity payable to
Capital) spouse spouse with ROC

Pension for life to

the Annuitant till he/
Pension for life to Pension for life to
Pension for life to she is alive. After
the Annuitant till he/ the Annuitant till he/
the Annuitant till he/ death of Annuitant,
she is alive. After she is alive. After
she is alive. After pension to surviving
death of Annuitant, death of Annuitant,
death of Annuitant, spouse. After death
no pension to the Purchase price
pension to surviving of spouse, the
surviving spouse/ is returned to the
spouse. Purchase price is
nominee. nominee.
returned to the
nominee.

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 NPS RETURNS SINCE INCEPTION

Returns Since Inception (as on June 17, 2022)

Corpor Governm Alternate
Pension Fund – Tier I Equity ate ent Investment
(E) Bonds Securities Funds (A)
(C) (G)
HDFC Pension Management Co. 13.33% 9.48% 8.92% 8.73%
Ltd.
ICICI Pru. Pension Fund Mgmt Co. 11.17% 9.75% 8.36% 7.41%
Ltd.
Aditya Birla Sun Life Pension 10.14% 7.58% 7.23% 6.63%
Management Ltd.
Kotak Mahindra Pension Fund Ltd. 10.52% 9.41% 8.32% 7.21%
UTI Retirement Solutions Ltd. 11.08% 8.75% 7.99% 6.41%
LIC Pension Fund Ltd. 11.22% 9.17% 9.78% 7.64%
SBI Pension Funds Pvt. Ltd 9.65% 9.80% 8.97% 9.67%

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 AMOUNT IN NPS ON EXIT

Investm Lump-sum
Inve ent Total Amount on Amount Monthly
Age st Amount Investme Accumul Retirement which will be Pension
(Rs.) per (Rs.) (60%) invested for Amount
Sr. in me nt ated
No. Yea nt month Amount Corpus Pension (Rs.) (Rs.)
rs Yea (Rs.) (Rs.) (40%)
rs
1 25 35 1,000 4,20,000 38,28,277 22,96,966 15,31,311 7,657
2 35 25 1,000 3,00,000 13,37,891 8,02,735 5,35,156 2,676
3 45 15 1,000 1,80,000 4,17,925 2,50,755 1,67,170 836
4 55 5 1,000 60,000 78,083 46,850 31,233 156
Assumptions:
• Investment earns the returns of 10% per annum.
• Pension provider gives the return of 6% per annum.

Details taken from NPS Trust Website:

https://www.npstrust.org.in/content/pension-calculator

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 CHARGES
Charge Head VLE Service Charge (Instant)

Subscriber Rs. 160

Registration
Rs. 24 (Minimum)
- 0.40% of contribution amount
(Minimum ₹ 24/- Maximum ₹
Initial Contribution 25,000/-)

All Subsequent
Contribution
Revenue Model
Charge Head Charge Head Count VLE Total Revenue
Commission (Rs.)
(Rs.)
Registration NPS Account 500 160 80,000
Opening
Initial 24 12,000
Contribution
Subsequ Subsequ 500 24 12,000
ent ent
Contribu Contribu 3
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tion tion 7
NPS SUBSCRIBER REGISTRATION
PROCESS

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 MODES OF REGISTRATION

Through Online Through PAN

Aadhaar (Document Upload)

• Personal Details • Personal Details

• Bank Details • Bank Details
• Nomination Details • Nomination Details
• Pension Fund Scheme Details • Pension Fund Scheme Details
• Documents to be uploaded • Documents to be uploaded
• Cancelled Cheque • Photograph
• Scanned Signature • Proof of Identify
• Payment • Proof of Address
• Cancelled Cheque
• Scanned Signature
• Payment

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 MODES OF REGISTRATION

Through Online Through PAN

Aadhaar (Document Upload)

• Personal Details • Personal Details

• Bank Details • Bank Details
• Nomination Details • Nomination Details
• Pension Fund Scheme Details • Pension Fund Scheme Details
• Documents to be uploaded • Documents to be uploaded
• Cancelled Cheque • Photograph
• Scanned Signature • Proof of Identify
• Payment • Proof of Address
• Cancelled Cheque
• Scanned Signature
• Payment

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SEARCH ‘NATIONAL PENSION SYSTEM’ IN DIGITAL SEVA PORTAL

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1
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OPTIONS OF NPS - REGISTRATION

3
1
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MODE OF SELECTION

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1
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PAN OF APPLICANT TO BE PROVIDED

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1
4
 Initial Details of Applicant

Details to be
provided
Carefully

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PERSONAL DETAILS TO BE PROVIDED

3
1
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REGISTRATION MODE TO BE SELECTED

3
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AADHAAR NUMBER TO BE PROVIDED

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OTP WILL BE SENT TO REGISTERED MOBILE NUMBER IN AADHAAR DATABASE

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PERSONAL DETAILS WILL BE SHOWN

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PROVIDE THE BANK DETAILS OF APPLICANT

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PROVIDE THE NOMINATION DETAILS OF APPLICANT

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2
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CONTRIBUTION AMOUNT, PENSION FUND AND SCHEME TO BE
PROVIDED

3
2
3
DOCUMENTS TO BE UPLOADED

3
2
4
WALLET LOGIN TO BE DONE

3
2
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REGISTRATION AND CONTRIBUTION RECEIPT WILL BE PROVIDED

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2
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ADDITIONAL CONTRIBUTION
PROCESS

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ADDITIONAL CONTRIBUTION THROUGH DSP WEBSITE

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SELECTION OF CRA

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CONFIRMATION OF PRAN

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CONFIRMATION OF AMOUNT

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GENERATION OF TRANSACTION RECEIPT

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 SERVICE REQUESTS

Subscriber can submit the following Service Requests:

Connect us on
[email protected]

• Forms can be downloaded from CRA website

https://nps.kfintech.com/index/subforms/
40
• Scanned copy of forms to be sent to [email protected]
DSP LOAN
BAZAAR
- TRAINING
MODULE
Loan Products Available in Loan Bazaar
Loan Products Available in Loan Bazaar
Loan Products Available in Loan Bazaar
Loan Products Available in Loan Bazaar
Loan Products Available in Loan Bazaar
Click on Loan Bazaar and
Login

PROCESS FLOW
Click on Loan Bazaar and
Login

PROCESS FLOW
CLICK ON APPLY LOAN >>ENTER CUSTOMER NUMBER AND
OTP
UPDATE BASIC INFO DEPENDING THE BANK SELECTED

LEAD GENERATED
CLICK REPORTS>> SELECT BANK>> PRODUCT

CHECK
STATUS
 EMI
COLLECTIO
N PROCESS
 EMI COLLECTION
PROCESS
1.LOGON TO DSP PORTAL >> VLE LOGIN >> LOAN BAZAAR >> CLICK ON
EMI COLLECTION
 EMI COLLECTION PROCESS
2. Click on financial Institutions >> Enter Loan Agreement No >>Pay
>>>Submit (Refer Pics below of various Institutions)
 1. District Coordinator /District Manager – First Level Support

2. Mr.Vishnu -FI SPOC (7010137397) – Second Level Support

3. Mrs.Harini.R –Manager FI ( 9940560876) – Third Level Level Support

TELE-LAW SERVICE
MAINSTREAMING LEGAL AID THROUGH COMMON
SERVICES CENTERS (CSCS)
TELE-LAW SERVICE
 AN OVERVIEW
Tele-Law means the use of communications and
information technology for the delivery of legal
information and advice. This is an e-interaction
between lawyers and people would be through
the video-conferencing infrastructure available at
the CSCs.
 OBJECTIVES
To provide the legal aid easily
accessible to the marginalized
communities and citizens living in
rural areas, through CSC at panchayat
level and across the country.
 MARGINALYSED CATEGORY
Legal Aid Service free of cost for Marginalized Category :

1. Women,
2. Children (below 18 years),
3. SC/ST
4. Victims of trafficking
5. Mentally ill and differently abled
6. Victims of Natural Disaster/ethnic violence
7. Workers in the unorganized sectors
8. People with low income groups
9. Under trail/In custody

On successful registration and advice enablement of

each case under any category
VLE can gets Rs.65/ per case.
 CASE CATEGORY
1. Accidental compensation Case
2. Civil Suit
3. Consumer dispute
4. Corporate matter
5. Criminal matter
6. Delay or rejection in providing basic services matters
7. Family, matrimonial, succession matters
8. Land acquisition issues
9. Negligence matters
10. Property dispute
11. RTI
12. Service matter
13. Tenancy and lease related matter
14. Others
HOW ITS WORK
 Log in to Website Address www.tele-law.in On
opening the below page appears:

If you are a VLE , “Click the login with Digital Seva

Connect” Option as shown below-
Put your 12 digit CSC ID in user name option and enter
Password and Click “sign in” option:

On clicking sign in option below dashboard appears. On

clicking the right side icon shown a dropdown appears to
change the default password:
After sign in, fill the details:
After sign in, fill the details:
To know the cases pre Registered by PLV through mobile
application. Click on mobile application Report:
On clicking the pre-registration tab, the list of the beneficiaries
appears

Click on Actions tab to change the pending status to appointment

booked status
i. Fill the details of the beneficiary/ The details filled by PLV will
automatically appears .
ii. Details with an * (asterisk) are mandatory.
Click on book appointment on the pop up screen
appears

Select the date & panel lawyer for appointment:

To get the appointment, “Chech on instant” option. Select the available
panel lawyer and click for next tab
On submit the details below screen come:

You can see the name of beneficiary in pending appointment list :

On clicking action link you can see the details of the appointment:
PLV Mobile application process
 CONTACT US
For login in Tele-Law :
http://www.tele-law.in/
For any enquiry please send an email
to : ( update your name, contact no,
email id of state-coordinator)
TELE-LAW CASE CATEGORY -TAMIL
Tele-Law Registration Process.
BIMA JYOTI
PLAN NO 860
•BASICS
•நுைழவு வயது
•18 YEARS
•to 50 YEARS NBD
•முதிர்வு வயது
•33 YEARS to 65 YEARS
•பாலிசி காலம்
•15 YEARS to 20 YEARS
(15,16,17,18,19,20)
•பிரீமியம் ெசலுத்தும் காலம்
•பாலிசி காலத்ைதவிட 5 ஆண்டுகள்
குைறவு (10,11,12,13,14,15
Years)
BIMA JYOTI
•BASICS
•குைறந்தபட்ச காப்புத்ெதாைக
•1,00,000
•அதிகபட்ச காப்புத்ெதாைக
•No limit
•காப்புத்ெதாைக
•25,000த்தின் மடங்குகளில்
•பங்குச்சந்ைத சாராதது

BIMA JYOTI
•தவைணமுைற
•ஆண்டுத் தவைண
•அைரயாண்டுத் தவைண
•காலாண்டுத் தவைண
•மாதாந்திரத் தவைண
(NACH)

BIMA JYOTI
THE POWER OF
GUARANTEE
ஒவ்ெவாரு ஆண்டும் Rs.50 / 1000
காப்புத்ெதாைக.
(உறுதியளிக்கப்பட்ட ெதாைகபாலிசி
உறுதியளிக்கப்பட்ட ெதாைக பாலிசி
காலம்
காலம் முழுவதற்கும்)
முழுவதற்கும் வழங்கப்படும்.
(பிரீமியம் ெசலுத்தாத கைடசி 5
ஆண்டுகளுக்கும் ேசர்த்து
வழங்கப்படும்)
ஆயுள் பாதுகாப்பு
காப்புத்ெதாைக
ஆண்டு
யில் 125%
பிரீமியத்தின்
+
o
or
7 மடங்கு
r +
உறுதியளிக்கப்ப
ட்ட கூடுதல் உறுதியளிக்கப்ப
ட்ட கூடுதல்

இவற்றில் எது அதிகேமா

அது வழங்கப்படும்
முதிர்வு பயன்கள்

அடிப்பைட
காப்புத்ெதாைக
+
உறுதியளிக்கப்ப
ட்ட கூடுதல்
 PAID UP VALUE & LOAN, SETTLEMENT
OPTIONS

குைறந்தது 2 ஆண்டுகள் பிரீமியம்

ெசலுத்தினால் Paid up value கிைடக்கும்

2 ஆண்டுகள் பிரீமியம் ெசலுத்திய பிறகு கடன்

ெபறும் வசதி

முதிர்வு மற்றும் இறப்பின் ேபாது Settlement Option

ெபறும் வசதி
TERM
000
JYOTI ….BRIGHT; (ILLUSTRATION FOR AGE 30, 10
LACS SA)
20 (15)
Risk Total Risk Total
78,300 Guarant Guarant
durin Premiu Risk Total durin Premiu Risk Total
11,74,500 eed eed
g ms cover cover g ms cover cover
20,00,000 Addition Addition
(year) Paid (year) Paid
401 12,50,00 50,000 13 lacs 11 12,50,00 5,50,000 18 lacs
1000000 0 0
20 (15)
82,545 8,90,215
2
81,000 1,63,31 12,50,00 1,00,000 13.5 lacs 12 12,50,00 6,00,000 18.5
12,15,0002 0 9,70,982 0 lacs
20,00,000
3 2,44,07 12,50,00 1,50,000 14 lacs 13 10,51,74 12,50,00 6,50,000 19 lacs
45 9 0 9 0
1000000
4 3,24,84 12,50,00 2,00,000 14.5 lacs 14 11,32,51 12,50,00 7,00,000 19.5
20 (15) 0 0 lacs
84,000
6 6
5 4,05,61
12,60,000 12,50,00 2,50,000 15 lacs 15 12,13,28 12,50,00 7,50,000 20 lacs
20,00,0003 0 3 0
556 4,86,38 12,50,00 3,00,000 15.5 lacs 16 12,13,2 12,50,00 8,00,000 20.5
1000000 0 0 83 0 lacs
207(15)
5,67,14 12,50,00 3,50,000 16 lacs 17 12,13,2 12,50,00 8,50,000 21 lacs
UNIQUE SELLING POINTS OF BIMA JYOTI

பிரீமியம் ெசலுத்தாத காலத்திற்கும்

உறுதி அளிக்கப்பட்ட கூடுதல் ெதாைக

குைறந்தகாலத்திற்கு மட்டும் பிரீமியம்

ெசலுத்தும் வசதி

அைனத்து வயதினருக்கும் ஏற்ற திட்டம்

(18 to 50)

ேசமிப்பு மற்றும் பாதுகாப்பு: 125% ஆயுள்

பாதுகாப்பு
UNIQUE SELLING POINTS OF BIMA JYOTI

குழந்ைதகளுக்கு ஏற்ற திட்டம்:

கல்வி மற்றும் திருமணத்திற்கு ேசமிக்க.
ேதைவக்ேகற்றபடி பாலிசி காலத்ைத ேதர்ெதடுக்கும் வசதி.

உறுதி அளிக்கப்பட்ட முதிர்வு ெதாைக

முதிர்வு மற்றும் இறப்பு பயன்கைள பிரித்து ெபறும் வசதி

வருமான வரி தள்ளுபடி ெபறும் வசதி

2 ஆண்டுகளுக்கு பிறகு கடன்/சரண்டர் ெசய்யும் வசதி

 JEEVAN AZAD
Marketing the Product
அைனத்து வயதினருக்கும் ஏற்ற
திட்டம் (18 to 50)

மருத்துவப் பரிேசாதைன இல்லாத

திட்டம்

ேவறு எந்த பாலிசி

ைவத்திருந்தாலும் எடுக்ககூடிய
பாலிசி
 JEEVAN AZAD
Marketing the Product
ஆயுள் பாதுக்காப்ேபாடு ேசமிக்கும் திட்டம்

குறுகிய காலம் மட்டும் பிரீமியம்

ெசலுத்தும் வசதி (7 – 12வருடங்க்கள்
மட்டும்)

உறுதி அளிக்கப்பட்ட முதிர்வு மற்றும்

ஆயுள் காப்பீடு உள்ள திட்டம்

வருமான வரி தளர்வு பயங்கள்: 80(C) &

10(10D)
 வயது 18 வயது முதல் 50 வயது வைர
பாலிசி காலம் 15 முதல் 20 ஆண்டுகள்
பாலிசி காலம் - 8 ஆண்டுகள்
பிரீமியம் ெசலுத்தும் காலம்
(7 to 12 ஆண்டுகள்)
33 ஆண்டுகள் முதல் 65
அதிகபட்ச முதிர்வு வயது
ஆண்டுகள் வைர
குைறந்தபட்ச
2 லட்சம்
காப்புத்ெதாைக

அதிகபட்ச காப்புத்ெதாைக 3 லட்சம்

காப்புத்ெதாைகயின் மடங்கு ரூ 25,000

ஆண்டு, அைரயாண்டு,
தவைண
காலாண்டு,NACH
 JEEVAN AZAD
முதிர்வு பயன்கள்

உறுதி அளிக்கப்பட்ட காப்புத்ெதாைக

 JEEVAN AZAD
இறப்பு பயன்கள்
அடிப்பைட காப்புத்ெதாைக
அல்லது

ஆண்டு பிரீமியத்தின் 7 மடங்கு

அல்லது

ெசலுத்திய ெமாத்த பிரீமியத்தின் 105%

இவற்றில் எது அதிகேமா அது வழங்கப்படும்

 JEEVAN AZAD
Paid up Value & Loan

✔ 2 ஆண்டுகள் பிரீமியம்
ெசலுத்தினால் சரண்டர்
ெசய்யும் வசதி

✔ 2 ஆண்டுகள் பிரீமியம்
ெசலுத்தினால் கடன் ெபறும்
வசதி
 JEEVAN AZAD BULLET POINTS

NON MEDICAL UPTO 3

STAND ALONE
LACS
SHORT TERM 8 YRS PREMIUM
18 YRS TO 50 YRS HOLIDAY
FIXED DEATH TERM (15 TO 20 YRS)
BENEFIT AGE 50 PAYING 7 YRS
FIXED MATURITY RISK UPTO 65 YRS
BENEFIT
LOAN AFTER 2 YLY
PREMIUM
INBUILT BONUS
 NEW JEEVAN AZAD BULLET POINTS
CENTURION HALF
NEW SCOPE
CENTURION

ALL MODES
AVAILABLE AFTER 7YRS NEW
LTD PAYMENT LESS POLICY
LAPSE
YOUNGSTERS
COMMISSION
STRUCTURE CHOICE
EXISITING POLICY POSSIBLE TO GET
HOLDER CAN BE HIGHER PREMIUM
APPROACHED
PACKAGE USING FAMILY POLICY
SETTLEMENT OPTION
[email protected]
[email protected]
ெதாடர்புக்கு…
திருச்சி,லால்குடி, மண்ணச்சநல்லூர்

V.சதீஷ்
ெசல்: 94433 21519

மணப்பாைற, முசிறி மற்றும் துைறயூர்

P.ெவங்கேடஷ்
ெசல்: 99420 09094
 LIC BRANCH AREA
BR CD NAME
665 ROCKFORT SALAI ROAD, SASTRI ROAD & SURROUNDINGS

745 TRICHY UNIT I TRICHY JUNCTION & SURROUNDINGS

809 TRICHY CAB AMERICAN HOSPITAL & SURROUNDINGS

75A TRICHY KARUMANDABAM, DINDIGUL ROAD &

CANTONMENT SURROUNDINGS
75F SRIRANGAM SRIRANGAM & SURROUNDINGS

75F LALGUDI LALGUDI & SURROUNDINGS

T001
75F MANNACHANA MANNACHANALLUR & SURROUNDINGS
T002 LLUR
75P THIRUVERUMB THIRUVERUMBUR & SURROUNDINGS
UR
75B MANAPPARAI MANAPPARAI & SURROUNDINGS
T001
75C THURAIYUR THURAIYUR & SURROUNDINGS
BOOK LPG CYLINDER
THROUGH COMMON
SERVICE CENTER

PROCESS MANUAL
• Open a browser and enter a URL digitalseva.csc.gov.in and click on
login Button
• Enter your CSC ID & Password and hit on Sign IN button
• Search “LPG” from the Search Box
• LPG utility will be displayed. Now click on “Click Here” button
• Click on “DIGITAL SEVA CONNECT” button.
• Click on “Proceed” button for proceed to further step.
• Click on below tab for refiling
the LPG Cylinder.
• Click on below tab for refiling the LPG Cylinder.
• Select OMC , Distributor Name & Enter Consumer Number. Hit Submit
Button.
• Check Customer detail and click on “Make Payment” button.
• Enter your CSC Password for completing the transaction and
click on “Validate”.
• Enter your wallet pin and click on “Pay”
button.
• Booking has been successfully done you may take a
print out.
THINGS TO KNOW:
▪VLE can charge Rs.2 from the customer for booking
of LPG Cylinder
▪Do not Charge more than Rs.2 or else legal action
will be taken

For Any Clarification you may mail us

at [email protected]

Thank You
PROCESS FOR AGRICULTURE TELE–CONSULTATION
STEP 1: VLE’S LOGIN ON THE DIGITAL SEVA PORTAL
STEP 2: TYPE KVK IN SEARCH BOX
STEP 3: CLICK ON KVK CROP HEALTHCARE (LAST
ICON)
STEP 4: Click on farmer registration icon &
fill the required information
STEP 5: FILL FARMER’S ALL MANDATORY DETAILS
STEP 6: FILL CROP DETAILS IN CROP REGISTRATION
STEP 7: Payment for Consultation and Connect available
Concern District KVK’s scientist
 STEP 8: FOLLOW THE INSTRUCTIONS FURTHER
• Select the preferred language.
• Select the State.
• Select the district.
• Mention the reason for calling.
• Select Scientist.
• Click on the Submit option.
• Make a call.
STEP 9: FOLLOW THE INSTRUCTIONS FURTHER
Train Ticket Booking
Bus Ticket Booking
Flight Ticket Booking
TRAVEL SERVICES
THROUGH
CSCS
FLIGHT SERVICES THROUGH
CSCS
 FLIGHT TICKET BOOKING PROCESS

1.LOG-IN TO DIGITAL SEWA

PORTAL

2.Search Flight & proceed

further
3. Search Flight Category &
proceed further

4. Enter Passenger details

& submit
5.Enter Password & proceed
for payment

6.Go to air
ticket queue
for
MARK -UP FACILITY

1.Go to Queue & Click on air

ticket queue

2.Click on edit agent conv fee to add

conv fee & “Add
Discount” to add discount, Then Give
 VLE INCENTIVE

Minimum 200 INR

Per Pax
Domestic:-VLE can earn upto
500 INR per pax on domestic

International:-VLE Can earn

upto 750 INR per pax on
international
 ONLINE REFUND PROCESS

2.SELECT CATEGORY 1.CLICK ONAIR TICKET QUEUES

ACCORDING SELECT
THE PNR FOR THE
CANCELLATION

3.REQUEST HAS
BEEN SENT
BUS SERVICES
THROUGH CSCS
 RED -BUS TICKET BOOKING Proc
ess

2 2. SELECT BUS TICKET

1. LOGIN TO DIGITAL BOOKING
SEWA PORTAL
SEWA PORTAL

3.SEAT SELLER
4.SEARCH THE PORTAL LOGIN
DESTINATION AS CSCAGENT
 5.LIST OFALL BUS 6.FILLALL THE DETAILS
WITH DATE OF
AND TIME PASSENGER AND SELECT
THE SEAT

8.MAKE PAYMENT USING 7.CLICK ON PROCEED TO

 HOW TO PROCESS REFUND
ONLINE

1. GO TO SELF HELP 2. CHOOSE THE SECTION

SECTION ACCORDING TO
CLICK ON CREATE THE CUSTOMER
NEW ISSUE REQUIREMENT
 BOOK ON SPOT – BUS BOOKING

1. Search Bus ticket booking

2. Search the destination
for Book on
selecting dates
spot –Bus ticket booking

3.Click on select seat

Search the destination
selecting dates And
Continue to make
Fill the passenger Details and 5.Click on CSC &
Click on Confirm wallet, Agree MAKE
payment
Booking

6.Enter password and Validate

with wallet PIN
 BUS COMMISSION
Pvt Operator- Upto-
6.4 %

Other Operators-
Upto 3.05%
Note:-GST &TDS** Extra as
per T&C**
 IRCTC

Activation Code & E-KYC Process

Ticket Booking Process
PNR Check Status
Cancellation Process
Refund Process
Do’s & Don’t For VLE’s
Rules & Regulations for IRCTC
Agent ID Holders
Support process for any issue in
IRCTC Service
Feedback From VLE’s for system
improvement
 IRCTC BOOKING MANUAL
Dear VLE

If you are new to IRCTC ticket booking in CSC, please refer to this manual.

This manual describes the IRCTC train ticket booking, cancellation and refund process in CSC SAFAR portal.

VERIFICATION PROCESS

Before starting IRCTC train ticket booking, VLE needs to complete two step verification processes.

1. Email OTP verification

2. Aadhaar KYC verification

Once IRCTC id is created, VLE will get an activation mail in registered email. VLE need to check their registered email
inbox and complete email OTP verification.

Then visit to the Agent Interface Portal to complete Aadhaar KYC Process.

https://www.operations.irctc.co.in/AgentInterface/loginHome.jsf

Please go to update profile menu to check KYC. If KYC is pending, please update your Aadhaar number, First name, Last
Name and submit OTP. The OTP will be received in VLE Aadhaar registered mobile.
You can also change your IRCTC booking password in this same portal.

If you are not received the activation mail or facing password issues to login agent interface portal, please contact
your district team.

Once you successfully complete the verification processes, your Agent id is ready to book tickets.
BOOKING PROCESS

1. Login to CSC SAFAR portal using CSC id and password.

https://cscsafar.in
2. Go to Our services menu

-->Train and click Booking

3. Enter From & To - Station details, Date and click Find train
4. Select the train and check the availability of the ticket then click Book Now

5. Enter passenger mobile number and click Master List.

The very first time you need to enter passenger’s full details like Name, Age & Gender. The passenger’s details saved
automatically into Master List database.

Kindly enter valid mobile number only for booking otherwise refund process will be difficult.
6. If old passenger, VLE can select the passenger from the Master List using mobile number.

7. Then check the other preferences like birth preference and travel insurance if needed. Then click continue
booking.
8. Click the Pay button. The ticket amount will be deducted from digital CSC wallet.

9. Enter CSC wallet password & pin to make payment.

10. Then Enter IRCTC password, OTP, Captcha and click submit button to complete the booking.

You will receive a OTP in your IRCTC registered mobile number. Click reload button in your browser if OTP is getting
delayed.

If wrong password entered or OTP is not received, the booking will be failed. The ticket amount will be refunded to your
CSC wallet. If you forget the password, please contact your district team.

11. Ticket booked successfully.

Click print ticket to take print out or save the ticket.

TICKET CANCELLATION & REFUND

1. History Menu in Safar Portal

In this menu VLE can do the ticket cancellation and refund OTP verification and file TDR. To cancel a ticket click ticket
history.

2. Check the PNR which you want to cancel and click the action icon.
3. Select the passenger.

If multiple passengers in the same PNR, carefully select the passenger who need to cancel the ticket and then click the
Cancel Ticket button.

4. Click Yes
5. Ticket is cancelled.

6. Verify OTP for refund.

Once Ticket is cancelled, and OTP is going to Passenger registered mobile. So mobile number is very important while
ticket booking.
7. Enter the OTP received on Passenger mobile and click verify button. You can resend the OTP 3 times if passenger not
received it.

8. OTP is verified successfully. The refund amount will be credited to CSC wallet.
WAITING LIST - WL TICKET REFUND

If the booked ticket is on the waiting list and cancelled automatically, VLE can get refund only after verifying the
refund OTP. There are two options to verify OTP for WL cancelled tickets.

1. CSC Safar Portal

2. Agent Interface Portal

If WL ticket is not available in Safar portal, VLE can use agent interface portal for the OTP verification. Login to agent
interface portal, go to enquiries menu and click OTP for refund option. VLE need to enter PNR & Cancellation ID both then
resend or verify the OTP..

SUPPORT & QUERIES

[email protected]
THANK YOU!

CSC TAMILNADU
 USER ACTIVATION PROCESS
MANUAL

Activation Code & EKYC

Verification link sent on your
mail id Verify It to activate your
IRCTC Agent Code

Note:- Activation code is valid till Midnight-11:59 PM from the date of

You After
ID creation. need that
to Contact Your State IRCTC SPOC for resend
activation code.
 HOW TO DOWNLOAD IRCTC CERTIFICATE

1.Login DSP & Search

IRCTC Registration

2.Click on Download
Certificate
 COMMISSION
AC NON AC
Service
Type <=2000 >2000 <=2000 >2000
Agent Service 40 40 20 20
Charge
PG Charge 0.75% 1% 0.75% 1%

Note:
∙ Payable to VLE post deduction of
GST/TDS as applicable.
∙ PG charge is 100% CSC Share
∙ Agent Service Charge Payable to VLE in
80:20 ratio
 DO’S FOR IRCTC ID HOLDERS

The agent must ensure that the transaction (Booking or cancellation) is

done
with the complete knowledge and acceptance of the customer

VLE should cancel the ticket, only on request of the customer.

Always verify the OTP after the ticket cancellation for processing timely
refunds.
It is mandatory for all VLEs to maintain the written/ electronic requests
of the customer and also keep a copy of the ID proof from the
customers for both booking & cancellation of the tickets at the CSC
IRCTC Ticket booking Centre for a period of six months. These
requests are to be preserved for a period of six months. The details of
the customer should be provided to IRCTC as and when required. In
the absence of written request and/or ID proof, a penalty of Rs. 5,000/-
+ Taxes per case will be imposed.
 DON’T FOR IRCTC ID HOLDERS
Do not book from Personal User ID. VLE’s should book tickets
using only IRCTC provided agent id’s. If found to be using
Personal User Ids for commercial gains, then their ids will be
deactivated immediately as well as punitive/Legal action will be
taken against them.

Modification/Alteration/Tampering the Electronic

Reservation Slip (ERS) is strictly
prohibited. Any such act will be considered as a criminal
activity and punishable
Cancellation of the tickets without the knowledge and
request of the customer is prohibited and penalty can be
imposed/prompt action can be taken.
Please ensure that agent will provide the Mobile No. Of customer
while booking so that
SMS of ticket details including the fare + other charges.
 FOR ANY QUERY / FEEDBACK
KINDLY MAIL US ON
[email protected] OR
CONTACT TO YOUR STATE TRAVEL
SPOC/DM/DC
 Insurance Services
To Apply
insurance.csccloud.in
Register for VLE Ins and RAP
Dak Mitra Process Flow and Commission Chart…
Dak Mitra Process Flow and Commission Chart…
IFFCO BAZAR AGRI PRODUCTS
 CSC services along with links
1 Physical Pan Card
https://jaankari.csccloud.in/pan-physicalflow.html

2 Digital Pan Card

https://jaankari.csccloud.in/pan-digitalflow.html

3 Electricity Bill Collection

https://jaankari.csccloud.in/electricity-processflow.html

4 ITR Filling
https://jaankari.csccloud.in/itr-processflow.html

5 Jeevan Pramaan
https://jaankari.csccloud.in/jeevan-pramaan.html

6 Passport
https://jaankari.csccloud.in/passport-processflow.html
7 Government E-Marketplace (Gem)
https://jaankari.csccloud.in/gem-processflow.html

8 DTH Recharge
https://jaankari.csccloud.in/dth-flow.html

9 Mobile Recharge
https://jaankari.csccloud.in/mobile-flow.html

10 CSC E-Wallet Recharge

https://jaankari.csccloud.in/ewallet-flow.html

11 Bank Mitra Registration

https://jaankari.csccloud.in/banking-processflow.html

12 National Pension Scheme

https://jaankari.csccloud.in/nationalpension-processflow.html

13 VLE INS/ RAP Registration

https://jaankari.csccloud.in/insurance-flow.html
14 Insurance Services
https://jaankari.csccloud.in/insurance-flow.html

15 Digipay
https://jaankari.csccloud.in/digipay-flow.html

16 Fastag
https://jaankari.csccloud.in/fastag-processflow.html

17 CSC Olympiads
https://jaankari.csccloud.in/olympiads-flow.html

18 Agri Tele-Consultation
https://jaankari.csccloud.in/agri-tele-flow.html

19 Tele Medicine
https://jaankari.csccloud.in/sales-of-medicines-flow.html

20 PMJAY ( Syushman bharat Yojana)

https://jaankari.csccloud.in/ayushman-bharat-flow.html
21 Patanjali Credit Card
https://jaankari.csccloud.in/patanjali-swadeshi-flow.html

22 Telemedicine Consultation
https://jaankari.csccloud.in/telemedicine-consultation-flow.html

23 E-Shram
https://jaankari.csccloud.in/pm-eshramyojna-processflow.html

24 LPG
https://jaankari.csccloud.in/lpg-services-processflow.html

25 PMFBY
https://jaankari.csccloud.in/pm-fasalbimayojana-processflow.html

26 Tele-Law
https://jaankari.csccloud.in/tele-law-flow.html

27 Diginame
https://jaankari.csccloud.in/diginame-flow.html
28 Train Ticket Booking
https://jaankari.csccloud.in/train-flow.html

29 Air Ticket Booking

https://jaankari.csccloud.in/air-flow.html

30 Bus Ticket Booking

https://jaankari.csccloud.in/bus-flow.html

31 Hotel Room Booking

https://jaankari.csccloud.in/hotel-flow.html

32 E-Store
https://jaankari.csccloud.in/grameen-estore-processflow.html

33 Defence Pension Services

https://jaankari.csccloud.in/defence-pension-flow.html

34 ALIMCO
https://jaankari.csccloud.in/alimco-flow.html
35 TEC Certificate
https://jaankari.csccloud.in/tec-flow.html

36 (BC/BF) IIBF Registration

https://jaankari.csccloud.in/iibf-flow.html

37 Ayushman Bharat / PMJAY

https://groups.google.com/g/cscegovernance

All in One Portal..

Jaankari portal for information on product and services available through

CSCs.

https://jaankari.csccloud.in/
 CSC scheme is a gift to Indian society. CSCs have become India’s backbone
for development.

The following groups will keep you informed about all new
developments /service introduction at CSCs.
Please join the group and get regular updates.

Email - http://groups.google.com/group/cscegovernance.

WhatsApp: https://whatsapp.com/channel/0029VaKLSTjCRs1kZqnxWZ0s

Telegram - https://t.me/+cuPrHelSg7BhNWFl
For Further Support, pl feel free to call our District Managers…

Mr. S.Bhuvaneshwaran – 9360002204

Mr. M.Manimaran – 7217790115