-

Glossary of Professional Terminologies

used in the MSW Course
Paper I
SOCIAL WORK PROFESSION
Terminologies used in the general outline of the MSW Course
A. Understanding Program Outcomes (POs) &
B. Program Specific Outcomes (PSOs)
Program Outcomes: What students will Learn and Develop
The program outcomes listed in the MSW curriculum outline the key skills and qualities you'll
gain upon completion:
Problem-Solving Skill: The ability to identify problems, analyze their causes, and develop
effective solutions.

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

Decision-Making Skill: The capacity to make informed choices based on available information
and ethical considerations.
Ethical Value: A commitment to ethical principles and practices in your work.
Communication Skill: The ability to effectively communicate with individuals from diverse
backgrounds and perspectives.
Individual and Team Leadership: The skills to lead and inspire others, both individually and
as part of a team.
Employability Skill: The practical skills and knowledge needed to succeed in various social
work roles.
Entrepreneurial Skill: The ability to identify opportunities, start new initiatives, and manage
social enterprises.
Contribution to Society: A commitment to making a positive impact on society through your
work.
Multicultural Competence: The understanding and appreciation of different cultures,
backgrounds, and perspectives.
Moral and Ethical Awareness/Reasoning: The ability to consider ethical implications in your
work and make morally sound decisions.
Program Specific Outcomes: Where You Can Apply Your Skills
These outcomes highlight the potential career paths and contributions you can make after
completing the MSW program:
Placement: Opportunities for employment in various social work settings, such as government
agencies, non-profit organizations, hospitals, and schools.
Entrepreneur: The potential to start your own social enterprise or consulting business.
Research and Development: The ability to contribute to research and development projects in
the field of social work.
Contribution to Business World: Opportunities to work with businesses to address social
responsibility and sustainability issues.
Contribution to the Society: The ability to make a significant impact on society by addressing
social problems and promoting social justice.

1
-

Paper 1. Basic Understanding of Social Work

Learning Objectives
1. Evolution of Social Work
Social work has evolved from charitable actions and religious support to a recognized profession
that combines scientific knowledge, ethical principles, and professional values. Historically, it
began with voluntary assistance to the needy, later developing into a structured response to social
issues like poverty, health crises, and inequality.
2. Emergence of Social Work as a Profession

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

Social work became a profession when formal training programs were introduced in
the late 19th and early 20th centuries, especially in Western countries. The
profession's focus shifted from charity to advocacy, research, and scientific methods
for addressing social problems, making it distinct from mere voluntary service.
3. Significance of Professional Social Work Values in Micro Practice
In micro practice (working with individuals and families), professional values like dignity,
respect, and confidentiality ensure that social workers provide ethical, person-centered support.
These values guide interventions and build trust with clients.
4. Significance of Professional Social Work Values in Macro Practice
In macro practice (working with communities, organizations, and systems), values like social
justice and equality are critical. Social workers advocate for systemic changes to address social
inequalities, ensuring that policies and programs benefit marginalized communities.
5. Significance of Professional Social Work Ethics in Micro Practice
Ethics in micro practice involve maintaining confidentiality, respecting clients' self-
determination, and ensuring informed consent. These ethical principles guide social workers to
act in the best interest of individual clients while protecting their rights and dignity.
6. Significance of Professional Social Work Ethics in Macro Practice
In macro practice, ethics ensure that social workers maintain integrity, transparency, and
accountability when advocating for social change or influencing policies. Ethical decision-
making in these settings impacts large groups or communities, making it crucial to balance
personal values with professional standards.
7. Role of Social Workers in Various Fields
Social workers play diverse roles across fields like healthcare, education, mental health, child
welfare, community development, and correctional services. They act as counselors, advocates,
educators, and researchers to support individuals and promote societal well-being.
8. Importance of Field Work in Social Work Education
Fieldwork is essential in social work education as it provides hands-on experience in real-world
settings. It helps students apply theoretical knowledge to practice, develop practical skills, and
gain exposure to different social work environments.

2
-

9. Application of Methods of Social Work Practice in Different Settings

Social work methods—such as casework, group work, and community organization—are applied
across settings like schools, hospitals, rehabilitation centers, and NGOs. These methods are
adapted to meet the specific needs of each environment.
10. Application of Social Work Approaches in Different Settings
Different social work approaches, such as strengths-based, problem-solving, and ecological
approaches, are used depending on the context. For example, a strengths-based approach focuses
on clients' existing resources and capabilities to overcome challenges.
Course Outcomes
11. Basic Concepts of Social Work
The basic concepts include human dignity, social justice, empowerment, advocacy, and the
person-in-environment perspective, which highlights the interaction between individuals and
their social contexts.
12. Historical Background of Social Work in the West
In the West, social work emerged as a profession in the late 19th century, influenced by

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

movements like the Charity Organization Society and the Settlement House movement in
England and the United States.
13. Historical Background of Social Work in India
In India, social work developed in response to poverty, caste discrimination, and colonialism.
Early efforts were led by social reformers like Raja Ram Mohan Roy and Mahatma Gandhi, and
formal social work education began with the establishment of the Tata Institute of Social
Sciences in 1936.
14. Philosophy of Social Work
The philosophy of social work revolves around promoting social justice, human rights, and
equality. It advocates for the well-being of individuals and communities through empowerment
and social change.
15. Ethics of Social Work
Social work ethics involve principles like respect for individuals, maintaining confidentiality,
and practicing honesty. These ethics guide social workers in making moral decisions while
serving clients.
16. Values of Social Work
The core values include service, social justice, dignity, worth of the person, importance of human
relationships, integrity, and competence. These values drive the profession’s commitment to
helping individuals and improving society.
17. Significance of Models in Social Work
Models in social work provide structured frameworks for practice. They guide how social
workers assess, plan, intervene, and evaluate their work with clients. Using models ensures that
interventions are systematic and evidence-based.
18. Analyzing Models in Social Work
Analyzing social work models helps professionals understand their strengths and limitations in
different contexts. For example, the ecological model focuses on the interplay between
individuals and their environments, while the problem-solving model emphasizes addressing
specific issues through step-by-step interventions.

3
-

19. Need for Field Work in Social Work Education

Fieldwork bridges theory and practice, allowing students to apply classroom learning in real-
world settings. It is crucial for developing professional competencies, such as communication,
problem-solving, and ethical decision-making.
20. Application of Social Work Methods in Various Settings
Social work methods like casework, group work, and community organization can be applied in
settings such as schools, hospitals, and communities to address a wide range of social issues.
21. Application of Social Work Techniques in Various Settings
Techniques like active listening, empathy, advocacy, and conflict resolution are used in various
settings to help clients address their needs and achieve their goals.
Paper I Social Work Profession
UNIT – I
Fundamental concepts of Social Work - Social Work - Definition, Objectives, Philosophy and
scope. Concept of related term : Social Service – Social Development – Social Transformation –
Social Reform – Social Defense. Difference between Social service and Social Work.

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

Introduction to the Methods of Social Work.
22. Fundamental Concepts of Social Work
Fundamental concepts include social justice, human rights, person-in-environment, and
empowerment. These concepts shape the core purpose and methods of social work practice.
23. Definition of Social Work
Social work is the professional practice of helping individuals, families, groups, and
communities enhance their well-being, with a focus on promoting social change, problem-
solving, and empowerment.
24. Objectives of Social Work
The primary objectives are to alleviate suffering, reduce inequality, and promote social justice.
Social work also aims to empower individuals and communities to achieve their full potential.
25. Scope of Social Work
Social work covers a wide range of activities, from direct service to individuals to advocacy and
policy-making. It includes fields like healthcare, education, mental health, community
development, and social justice initiatives.
26. Definition/Meaning of Social Service
Social service refers to voluntary efforts by individuals or organizations to provide aid and
support to people in need. Unlike social work, it is often not professionalized or based on formal
training.
27. Definition/Meaning of Social Development
Social development refers to efforts to improve the social, economic, and cultural conditions of
communities, particularly those marginalized or disadvantaged.
28. Definition/Meaning of Social Transformation
Social transformation is the process of significant change in the structure of society, often
involving shifts in power, policies, and social norms to promote justice and equality.
29. Definition/Meaning of Social Reform
Social reform refers to organized efforts to change and improve specific social conditions, such
as laws or policies that perpetuate inequality.

4
-

30. Definition/Meaning of Social Defense

Social defense refers to strategies and policies aimed at protecting society from threats, such as
crime or violence, while promoting rehabilitation and reintegration of offenders.
31. Difference between Social Service and Social Work
Social service is voluntary and often informal, while social work is a professional field that
requires formal education, training, and adherence to ethical standards.
32. Methods of Social Work
The main methods include casework (working with individuals), group work (working with
groups), and community organization (working with communities).
UNIT.II
Historical Development of Social Work - Evolution of Social Work in the West (UK and
USA).Social Work in India. Religious Foundation of Social Work in India. Gandhian Thoughts
of Social Work.
33. Historical Development of Social Work
Social work developed as a response to societal challenges like poverty, ill health, and

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

inequality. Early efforts were driven by charity and religious organizations, evolving into a
formal profession in the 19th and 20th centuries.
33. Evolution of Social Work in the UK
Social work in the UK evolved from charitable organizations, such as the Charity Organization
Society (COS) in the 19th century. The establishment of the Settlement House movement and
later, formal training programs in universities shaped the profession in the UK.
34. Evolution of Social Work in the USA
In the USA, social work emerged from movements like the Settlement House movement and
Jane Addams’ work at Hull House. The profession formalized in the early 20th century with the
development of social work schools, and by addressing issues like child welfare and public
health.
35. History of Social Work in India
Social work in India traces back to social reformers like Raja Ram Mohan Roy, Swami
Vivekananda, and Mahatma Gandhi. It became formalized with the establishment of the Tata
Institute of Social Sciences (TISS) in 1936, focusing on poverty, caste discrimination, and
welfare.
36. Religious Foundation of Social Work in India
Indian religious teachings, especially Hinduism, Buddhism, and Islam, have long promoted
charity, compassion, and service to others, laying the foundation for social work values like
helping the poor and protecting the vulnerable.
37. Gandhian Thoughts on Social Work
Mahatma Gandhi emphasized service to humanity, self-reliance, and non-violence (Ahimsa). His
vision of "Sarvodaya" (welfare for all) shaped Indian social work, advocating for equality, social
justice, and empowerment of the marginalized.
UNIT. III
Philosophies and Ethics of Social work - Social Work as a Profession: Nature and
characteristics of a profession. Social Work Values – Code of Ethics in Social Work practice.
Social Work Principles. Models of Social work. Roles and Responsibilities of a Professional
Social Worker.

5
-

38. Various Philosophies of Social Work

Social work draws on philosophies like humanism (focusing on human dignity), existentialism
(emphasizing choice and self-determination), and socialism (promoting equality and social
justice).
39. Ethics of Social Work
Social work ethics include confidentiality, non-judgmental attitudes, respect for individual
dignity, and a commitment to social justice. Ethical practice guides social workers to make fair
and moral decisions.
40. Profession: Meaning
A profession is a paid occupation that requires specialized education, skills, and adherence to a
code of ethics. It involves a commitment to ongoing learning and serving the public interest.
41. Social Work as a Profession
Social work is a recognized profession, involving formal education, ethical standards, and
specialized skills aimed at improving individual and community well-being through various
interventions.

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

42. Nature of Social Work Profession
Social work is both an academic discipline and a professional practice, combining theory with
practical application to address social issues like poverty, inequality, and mental health.
43. Characteristics of Social Work Profession
Key characteristics include formal education, a code of ethics, continuous professional
development, focus on social justice, and client-centered practice.
44. Social Work Values
Social work values include social justice, respect for human dignity, service, integrity, and a
belief in the potential of every individual.
45. Code of Ethics in Profession
A professional code of ethics outlines the moral and professional responsibilities of workers in a
given field, ensuring integrity, accountability, and ethical decision-making.
46. Code of Ethics in Social Work Practice
In social work, the code of ethics emphasizes respect for clients' dignity, confidentiality, self-
determination, and promoting social justice.
47. Principles of Social Work
The core principles include client-centered practice, self-determination, empowerment,
confidentiality, and a commitment to social change and justice.
48. Models of Social Work
Models in social work include the ecological model (focusing on interactions between
individuals and their environments), the strengths-based model (focusing on clients' abilities),
and the medical model (addressing specific problems like mental health issues).
49. Roles of a Professional Social Worker
Social workers serve as counselors, advocates, educators, mediators, and case managers, helping
clients access resources, navigate social systems, and improve their quality of life.
50. Responsibilities of a Professional Social Worker
Social workers must adhere to ethical standards, engage in ongoing education, advocate for
social justice, and provide competent and compassionate service to clients.

6
-

UNIT – IV
Development of Social Work Education - Social Work Education in India - Focus, Nature and
Content of Social Work Education. Field Work in Social Work Profession : Objectives, Need
and Importance - Significance of Field Work Supervision. Role of Voluntary Organizations and
Government in promoting Social work profession in India. National and International
Professional Associations. Social Work Profession and Education in Global perspective.
Problems and Prospects of Social work profession in India.
51. Development of Social Work Education in India
Social work education in India began with the Tata Institute of Social Sciences (TISS) and has
grown to include numerous programs across the country. It emphasizes both academic learning
and practical fieldwork.
52. Focus of Social Work Education
Social work education focuses on developing practical skills, understanding social systems, and
applying theoretical knowledge to solve social problems.
53. Nature of Social Work Education
Social work education is interdisciplinary, combining elements of sociology, psychology, law,

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

and public health to equip students with a well-rounded perspective on social issues.
54. Content of Social Work Education
The curriculum typically includes social work theories, methods, human behavior, research,
policy analysis, and hands-on fieldwork.
55. Field Work in Social Work Education
Fieldwork is integral to social work education, providing students with real-world experience in
applying social work theories and methods in various settings like hospitals, NGOs, and schools.
56. Objectives of Field Work in Social Work Education
Fieldwork aims to develop professional skills, ethical practice, problem-solving abilities, and a
deeper understanding of community needs.
57. Need for Field Work in Social Work Education
Fieldwork is essential for bridging the gap between theory and practice, allowing students to gain
practical experience in real-world social work environments.
58. Importance of Field Work in Social Work Education
It helps students refine their communication, advocacy, and intervention skills while
understanding the complexities of working with diverse populations.
59. Significance of Field Work Supervision
Fieldwork supervision ensures that students receive guidance, feedback, and support from
experienced professionals, helping them reflect on their practice and improve their skills.
60. Role of Voluntary Organizations in Promoting Social Work Profession in
India
Voluntary organizations (NGOs) play a crucial role in promoting the profession by providing
practical training opportunities for students, advocating for social causes, and offering
employment to social work professionals.
61. Role of Government in Promoting Social Work Profession in India
The Indian government supports the profession by funding social welfare programs, establishing
policies for social work education, and creating job opportunities in sectors like health, child
welfare, and rural development.

7
-

62. Professional Associations at the National Level (India)

In India, professional associations like the National Association of Professional Social Workers
in India (NAPSWI) promote standards for the profession, provide networking opportunities, and
advocate for the recognition of social work as a key profession.
63. International Level Professional Associations
International associations like the International Federation of Social Workers (IFSW) and the
International Association of Schools of Social Work (IASSW) promote global collaboration,
ethical standards, and the exchange of knowledge among social workers worldwide.
64. Social Work Professional Education in Global Perspective
Globally, social work education focuses on equipping students with the skills to address diverse
social issues, considering the unique cultural, economic, and political challenges of different
regions.
65. Social Work Profession in Global Perspective
Social work as a profession is recognized worldwide for its role in promoting human rights,
social justice, and well-being. Social workers operate in a variety of settings, adapting their

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

practice to the needs of their communities.
66. Problems in Social Work Profession in India
Challenges include low public recognition, limited resources, inadequate government support,
and a lack of standardized professional regulation.
67. Prospects of Social Work Profession in India
There is growing demand for social workers in sectors like healthcare, education, corporate
social responsibility (CSR), and government programs, especially in light of increased focus on
social welfare and development.
UNIT – V
Social Work Practice in Different settings - Fields of Social Work practice : Community
Settings, Family and Child Welfare – Educational Settings - Medical and Psychiatric settings –
Industrial Settings - Correctional Social Work - Social Work with Marginalized and Vulnerable
sections –Persons with Disability and Social Work, Geriatric Social Work.
68. Social Work Practice in Different Settings
Social workers operate in settings like schools, hospitals, community centers, correctional
facilities, and industries, applying their skills to address a wide range of social issues.
69. Fields of Social Work Practice
Fields include child welfare, mental health, healthcare, community development, and criminal
justice, among others.
70. Social Work Practice in Community Settings
In community settings, social workers engage with local populations to identify needs, mobilize
resources, and promote development initiatives.
71. Social Work Practice in Family and Child Welfare
Social workers support families and children through interventions in child protection, adoption,
family counseling, and welfare programs.
72. Social Work Practice in Educational Settings
Social workers in schools address students' social, emotional, and behavioral needs, working
with families and educators to ensure students' well-being.

8
-

73. Social Work Practice in Medical Settings

In medical settings, social workers assist patients and their families in navigating healthcare
systems, providing support for chronic illness, mental health, and end-of-life care.
74. Social Work Practice in Psychiatric Settings
In psychiatric settings, social workers offer therapeutic interventions, crisis management, and
rehabilitation services for individuals with mental health disorders.
75. Social Work Practice in Industrial Setting
Social workers in industrial settings address employee welfare, conflict resolution, and work-life
balance, often engaging in corporate social responsibility initiatives.
76. Social Work Practice in Correctional Setting
Social workers in correctional settings support rehabilitation and reintegration of offenders,
focusing on reducing recidivism and addressing the root causes of criminal behavior.
77. Social Work with Marginalized Groups
Marginalized groups are those who are excluded from or disadvantaged within society. They
often face discrimination, prejudice, and systemic barriers that limit their opportunities and well-

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

being. Social work plays a crucial role in addressing the needs of these groups, promoting
empowerment, and advocating for inclusion.
Key Characteristics of Marginalized Groups
Discrimination: Members of marginalized groups often experience discrimination based on
factors such as race, ethnicity, gender, sexual orientation, disability, age, or socioeconomic
status.
Exclusion: They may be excluded from social, economic, and political opportunities, limiting
their access to resources and support.
Systemic Barriers: Systemic barriers, such as discriminatory policies or practices, can further
disadvantage marginalized groups.
Roles of Social Workers
Advocacy: Social workers advocate for the rights of marginalized groups, challenging systemic
inequalities and promoting social justice.
Empowerment: They work to empower individuals and communities within marginalized
groups, helping them develop the skills and resources to overcome challenges and achieve their
goals.
Community Organizing: Social workers facilitate community organizing efforts to address
social issues and create positive change.
Counseling and Therapy: They provide individual, family, and group counseling to help
marginalized individuals cope with discrimination, trauma, and other challenges.
Case Management: Social workers coordinate services and resources to meet the needs of
marginalized individuals, ensuring they have access to necessary support.
Examples of Marginalized Groups and Social Work Interventions
People with Disabilities: Social workers advocate for accessible environments, promote
inclusive education, and provide support to individuals with disabilities.
LGBTQ+ Community: Social workers provide counseling, support groups, and advocacy to
address the unique needs of LGBTQ+ individuals.
Racial and Ethnic Minorities: Social workers work to combat racism, promote cultural
understanding, and support the economic and social development of racial and ethnic minority
communities.

9
-

People Experiencing Poverty: Social workers help individuals and families living in poverty
access resources, develop financial skills, and advocate for policies that address economic
inequality.
Indigenous Peoples: Social workers support the preservation of indigenous cultures, advocate
for land rights, and address the historical and ongoing trauma experienced by indigenous
communities.
In conclusion, social work with marginalized groups is a critical field that focuses on promoting
equity, inclusion, and empowerment. By addressing the unique challenges faced by these groups,
social workers contribute to a more just and equitable society..

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

1
0
-

78. Social Work with Vulnerable Groups: A Crucial Role

Social work plays a pivotal role in supporting and empowering vulnerable groups within
society. These groups, often marginalized or disadvantaged, face unique challenges that can
impact their well-being and overall quality of life. Social workers are dedicated professionals
who work to address the needs of these individuals and communities, promoting social justice
and equality.
Common Vulnerable Groups
Children and Adolescents: Children facing abuse, neglect, or poverty often require specialized
support to ensure their safety and well-being.
Older Adults: As people age, they may encounter challenges such as isolation, financial
insecurity, or health issues. Social workers can help them navigate these difficulties.
Individuals with Disabilities: People with disabilities may face barriers in education,
employment, and social participation. Social workers advocate for their rights and provide
support.

MSW –Paper I- Professional Social Work -Glossary of Professional Terminologies – S.Rengasamy

People Experiencing Homelessness: Homelessness is a complex issue with multiple
contributing factors. Social workers work to provide housing assistance, mental health services,
and other resources.
Victims of Domestic Violence: Individuals who have experienced domestic violence need
safety, support, and access to resources to rebuild their lives.
People with Substance Abuse Issues: Social workers can help individuals struggling with
addiction develop coping mechanisms and access treatment programs.
Immigrants and Refugees: These individuals may face language barriers, cultural challenges,
and legal complexities. Social workers provide guidance and support.
Roles of Social Workers
Advocacy: Social workers advocate for the rights of vulnerable groups, working to address
systemic issues and promote social justice.
Counseling and Therapy: They provide individual, family, and group counseling to help clients
cope with challenges and develop healthy coping mechanisms.
Case Management: Social workers coordinate services and resources to meet the needs of
clients, ensuring they have access to necessary support.
Community Organizing: They work with communities to address social issues and empower
individuals to participate in decision-making processes.
Crisis Intervention: Social workers respond to crises, providing immediate support and
assistance to individuals in need.
In conclusion, social work with vulnerable groups is a vital profession that contributes to
the well-being of individuals and communities. By addressing the unique challenges faced
by marginalized populations, social workers help to create a more just and equitable
society.

1
1