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Incident Memo Format

On April 16, 2019, Ivan Joshua T. Ladaga visited the Accounting Office of De La Salle University – Dasmariñas to check on a missing Payment Requisition Form (PRF) for artists Gloc 9 and Shanti Dope. After some confusion, it was discovered that the PRFs were awaiting a signature from the director. The Accounting staff expressed their willingness to assist and suggested a follow-up visit during less busy hours for further inquiries.

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0% found this document useful (0 votes)
23 views2 pages

Incident Memo Format

On April 16, 2019, Ivan Joshua T. Ladaga visited the Accounting Office of De La Salle University – Dasmariñas to check on a missing Payment Requisition Form (PRF) for artists Gloc 9 and Shanti Dope. After some confusion, it was discovered that the PRFs were awaiting a signature from the director. The Accounting staff expressed their willingness to assist and suggested a follow-up visit during less busy hours for further inquiries.

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ivanjoshualadaga
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De La Salle University Student Council

Room 207 Gregoria Montoya Hall

University
(02) 779-5180 / (046) 841-1900 loc. 3052
www.dasma.dlsu.edu.ph

D A S M A R I Ñ A S
April 23, 2019

To: Ma. Luisa A. Ongcol


Director, SDAO

From: Ivan Joshua T. Ladaga


Secretary, USC

Subject: Missing Payment Requisition Form transaction – Incident Details

On April 16, 2019 I had visited the Accounting Office of De La Salle University – Dasmariñ as to submit
the PRF for the payment of invited artists of the council namely: Gloc 9, Shanti Dope and
Mayonnaise. My last visit to the Accounting Office to check the transaction was first going
smoothly when I was talking to Ms. Lynne of the Accounting Office who is in charge of the PRF
transactions of the university. She had informed that the transaction have already passed through
her and I should speak to a gentleman on the far end of the office. As I approached and asked
him of the status of our transaction, he had said that the PRF for Gloc-9 and Shanti Dope could
not be found in his database and was therefore missing.

In response to this incident, I immediately approached again Ms. Lynne and told her that the PRF
for the said performers was missing. She had told the gentleman I have spoken to earlier to check
the transaction in the voucher system as she is confident that it had already been processed
before the start of the Holy Week. Finally, the gentlemen checked his computer on the
mentioned system and identified indeed that the transaction was well under way. He left his
workstation and went to the director of the Accounting Office to confirm the physical copy of the
PRFs. He found the PRFs in the table of the Director waiting for the appropriate signature. He
advised me to make a follow up check on Tuesday or Wednesday.
De La Salle University Student Council
Room 207 Gregoria Montoya Hall

University
(02) 779-5180 / (046) 841-1900 loc. 3052
www.dasma.dlsu.edu.ph

D A S M A R I Ñ A S

The Accounting Office of De La Salle University – Dasmariñ as works tirelessly in handling the
financial aspect of the institution. The work of the office staff is not easy as they manage
financial statements and accounts of the different autonomous entities inside and outside the
university with varying degrees of need. The workplace is very quiet when I entered the office.

The Accounting Staff explained to me the various processes associated with their office. From
book transfers, to check managing and release as well as, albeit it was not talked more about,
cash advance processes. They have expressed their sincerest support as I asked about these
processes and entertained me while they were at work. Friendly smiles and glances were
exchanged.

The Office expressed that I should come back next time in the afternoon, preferably at 4pm or so
since it is during those time that the load of their work lessens. They can answer more of my
inquiries at the best of their knowledge and experience while not distracted by the work they are
doing.

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