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In The Future, I Want To Improve My Skills and Grow in The Hospitality Industry. My Goal Is To Give The Best Service and Make Guests Happy

The document is a personal introduction and CV summary of an individual seeking a position in the hospitality industry, specifically as a receptionist. They have a degree in English, experience in customer service, and a strong passion for hospitality. The individual acknowledges their strengths in communication and problem-solving while also recognizing their weaknesses in practical experience and perfectionism.

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thidiepdeuthien
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41 views2 pages

In The Future, I Want To Improve My Skills and Grow in The Hospitality Industry. My Goal Is To Give The Best Service and Make Guests Happy

The document is a personal introduction and CV summary of an individual seeking a position in the hospitality industry, specifically as a receptionist. They have a degree in English, experience in customer service, and a strong passion for hospitality. The individual acknowledges their strengths in communication and problem-solving while also recognizing their weaknesses in practical experience and perfectionism.

Uploaded by

thidiepdeuthien
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hi everyone! My name is ______. I’m from ______.

I graduated with a
college degree in English, and now I’m trying to improve my speaking and
listening skills. I want to become a receptionist in the future, and I’m also
interested in technical support and copywriting. In my free time, I enjoy
reading and learning about different cultures. I’m happy to be in this class
and I look forward to learning with all of you.

As you can see from my cv


"My name is TDDT, I’m 21 years old. I graduated from Can Tho College, my major
is in English language . I enjoyworking with languages because it helps me talk
to people from different cultures.
During 2 years at school, I worked at a cafe and a restaurant, where I learned
how to serve customers and work well with a team.
In the future, I want to improve my skills and grow in the
hospitality industry. My goal is to give the best service
and make guests happy.

I really want to learn and contribute at [Hotel Name], especially in providing


professional services to customers.

Thank you for taking the time to interview me.

Strengths:
I am confident in communicating with international guests and understand their
needs.
the second is Problem-Solving: I can analyze problems and find practical
solutions.
the last one is i have good adaptability: I can get used to new jobs quickly and
effectively.
my Weaknesses:
That is lack of practical experience: I have little experience in hotel positions, but
I am very willing to learn quickly.
and i am a perfectionist. Sometimes I pay too much attention to small details,
but I am trying to improve.

Why do you want to wotk at…


"I have a strong passion for hospitality and customer service, and I believe that
working at [Hotel Name] will allow me to enhance my skills in providing excellent
guest experiences."
Do you have experience in…
Yes, I have worked as a waiter at ABC Restaurant for one year. My main responsibilities included
taking orders, serving food, and ensuring customer satisfaction.

What tast can you do


- take order , serve food, clean tables and help in the kitchen
How do you handle a busy day at work?
-i stay clam, work quickly , and focus on what I need to do
What would you do if a customer is unhappy?
I would listen to the customer , stay polite and try to solve the problem.
I chose this hotel because it is known for its great customer service and friendly
work environment. I believe this is a good place for me to learn and develop my
skills in the service field.

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