Introduction

This step-by-step "How do I..." guide will walk you through submitting
work-related expenses using Emburse via a Mobile, such as:
• Air Travel • Telecom
How do I use the mobile apps? •
•
Ground Transportation
Hotel
•
•
Pilots/Crew specific expenses
Office expenses
• Meals / Entertainment • Professional development and other fees
Contents • Awards / gifts • Miscellaneous
Introduction ......................................................................................................... 1 • Medical • Itemization
Downloading the mobile app ........................................................................... 2
Adding a new receipt to SNAP ........................................................................ 2 Emburse simplifies the process, allowing you to easily upload receipts
Uploading an existing image to SNAP ........................................................... 3 and get reimbursed quickly and efficiently. This guide also covers
approvals, how to view submitted expenses and submit claims on behalf
Claiming an expense ......................................................................................... 3
of others.
Viewing / Tracking submitted expenses. ....................................................... 6
This guide is applicable for all easyJet employees who need to claim
Setting up a new delegate.................................................................................7 business-related expenses.
Submitting expenses on behalf of someone else. ....................................... 8
Approving expenses .......................................................................................... 9
Requesting someone else to approve an expense. ..................................... 11

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Downloading the mobile apps Chrome River has been recently rebranded to
Emburse Enterprise. The mobile applications are
still listed under their old name and will be
There are two mobile apps with different functions: updated soon.

- Chrome River: this is the mobile version of the desktop

application. You can submit and approve expenses on here.
Adding a new receipt to SNAP
- Chrome River SNAP: use this app to take pictures of your
receipts and save to your receipt gallery, ready to add to your 1. Open the SNAP mobile app on your phone or tablet.
claims.
2. To take a new photo, press the camera icon in the centre.

1. To get started, open either Google Store or Apple store to

download the relevant apps. You will need both:
• Chrome River
• Chrome River SNAP

When you log into Emburse, use your easyJet email address and
password. The user ID will be ‘easyJet’. After the first login, you
can set up facial recognition on your personal device, should you
wish.
3. Take photo of receipt and press ‘upload’
2. For first time login to both applications, you will receive an email 4. Your homepage will now update, and you will see the page icon
to your easyJet account to confirm your identity. If you do not on the right appear with a green tick.
receive this email, please ensure you check your ‘junk’ folder. 5. Exit the SNAP app.
6. If you click on this item, you will now see the item added to your
receipt gallery.

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 Claiming an expense on Chrome River
1. On the Emburse homepage, click ‘+’ on the blue ‘expenses’
Uploading an existing image to SNAP banner.
1. Click the picture icon on the bottom left-hand corner of the
screen.

2. Choose an image from your device’s photo gallery.

2. In the ‘report name’ field add the name of your expense and click
‘Save’.

3. Press upload - The item is now stored in your SNAP gallery and
ready to be added to an expense. Please exit the SNAP app and
open the Chrome River app.

The currency field cannot be changed, as it is

automatically set to match the currency which you
receive your salary in.

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 3. Click ‘Create New’ to add the details for your expense claim.

4. Select the category that matches your expense item.

If you create an expense that exceeds the policy

limit, you will see an on-screen notification. Please
review the ‘Global Expense Policy’. If you wish to
proceed, you will need to fill out the box and post a
response for the approver, explaining why you have
exceeded the policy.

6. If your expense related to a specific project, add the project

code here. (This is optional)

5. Complete all the fields, including a clear business purpose for this
expense.

7. At the bottom of the page, you can add attachments by clicking

the receipt gallery for images from the SNAP app, ‘add
attachment’ or drag-and-drop the files into this section.
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 Documents must be in image (PNG. JPEG.) or
PDF format. Word documents and other file types
cannot be uploaded.

8. Once all the information has been added click save at the top of 10. A confirmation of your claim and all the items added will appear.
the screen. Review all the information and click ‘submit’ and then ‘submit’
again.

9. From here, you either:

• Add additional items by utilising the tiles on screen.

Your expense has been submitted for approval.

• OR, Click the ‘X’ in the top right-hand corner, followed by

the back arrow on the left-hand side.
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Viewing / Tracking submitted expenses. 2. A list of your expenses will appear on the left side of the screen
which includes the status. In this example the expense has been
You can easily view and track the status of your submitted expense approved.
claims from the home page.

If you've filled out an expense claim but haven't

submitted it yet, you'll find it in the ‘Drafts’
section, also accessible from the home page.

1. From the home page, click on ‘View All Submitted.’

3. Click on an expense to view the details.

4. The expense information will show here. You can click on the
ellipsis and press ‘Tracking’ to see the approval process
information.

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 5. You will now see a list of the expenses under this claim
and the status. 2. Click ‘delegate settings’ from the options on the left-hand side
of the screen.

3. Click ‘Add Delegate’.

Setting up a new delegate

You can allow a colleague to submit expenses on your behalf by setting
them up as a delegate. This functionality will give selected delegates full
access to your account. 4. Search or select for the person you want to add as a delegate.

1. Click the person icon on the top right and select ‘Delegate
Settings’ from the drop-down menu.

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 5. The selected person is now a delegate and will have full access Submitting expenses on behalf of someone else.
to your account. If your role requires you to submit or approve on You can submit expenses as someone’s delegate by changing the
someone else’s behalf, please ask them to add you as a profile on Emburse.
delegate.
1. Click the person icon on the top right-hand side of the screen
You can add a delegate or an approval delegate. and click ‘select another user’ from the drop-down menu.
Approval delegates can approve expenses on
your behalf during annual leave. Just go to
Delegate settings > Approval Delegates and add
their name and the dates to-from. Emburse will
then forward any approvals to that individual 2. Select user from the list.
during that timeframe.

Their name will now appear in the top right-hand corner. Submit an
expense on their behalf following the normal process. To end the
To remove a delegate, simply click the cross by ‘submit on behalf of’ session click their name in the top-right hand
their name. corner and select your name from the drop-down menu.

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Approving expenses 3. Review the claim. Scroll down to the bottom of the page to check
the receipt. Double click the image of the receipt to enlarge it.
1. If you are an approver, you will see an orange ‘Approvals’ banner
on the homepage. Click the link ‘Expense Reports’.

2. All expenses that require your approval will appear here. Click on
an expense claim to view the claim information in full.

You might notice a red triangle on some of the

expenses. This means there is an error within the
expense – for example, an employee has exceeded
the policy limit.
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 Add a comment and click ‘return’. This will then update on your
4. Once you’ve reviewed the claim you can either: employee’s side and let them know that they need to respond.

Click ‘Approve’ and then confirm approval if you are happy with
all the information provided. A confirmation box will appear –
click approve.

If there are multiple parts to a claim you can

approve elements of a claim and only return one
item if you need to, this will prevent long wait
No further action from you is required.
times for your employees.
Or

Click ‘Return’ if you need to ask your employee for further

information e.g. why they have exceeded a policy limit.

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Requesting someone else to approve an expense.
Expenses should be paid by the most senior easyJet employee in
attendance at an event e.g. a team meal. Therefore, you should be the one
that incurs the expense for approval by your line manager who wasn't at
the event.
If you do still need to request someone else to approve, please follow these
steps to ask another approver to review the claim.

1. Open the expense and click the three dots on the right-hand side
of the screen and click ‘reassign’.

2. Use the search function to find and add the name of the person
you are reassigning the claim to for their approval.
3. Add a note to explain the situation.
4. Click ‘reassign’ to confirm. This will then redirect the claim to the
new approver.

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