FINDING WROTE
1. Client Feedback:
- Clients want quicker responses and more personalized help during their meetings.
2. Security Measures:
- Security is strong, but we need to improve some areas like encryption to better protect data.
3. User Documentation:
- The guides are useful, but some parts need to be clearer to help clients use features better.
4. Interdepartmental Collaboration:
- Working together across departments has led to better solutions, though communication sometimes
delays projects.
5. Meeting Analytics:
- Analytics give good insights into meetings, but we need to improve how we use the data.
6. Customizable Solutions:
- Custom meeting options are popular, but we need to manage these options without affecting efficiency.
7. Sustainability Initiatives:
- We’re using less energy, but we need to take more steps for greater environmental impact.
8. Marketing and Outreach:
- Marketing has increased visibility, but we need to do more to clearly show our service benefits.
CONCLUSION
During my summer training at Imagica Health, I worked in the streaming department, where my primary role
was to provide technical support for virtual meetings using platforms like Zoom and Bigmarker. My workday
typically ran from 1:30 PM to 9:30 PM, during which I managed several key responsibilities.
My daily tasks began with receiving the details of scheduled meetings. I then created credentials and
scheduled these meetings, ensuring they were set up according to the specific times and requirements provided by our
clients. During the meetings, which often focused on medical topics, I offered technical assistance. This included
helping participants with screen sharing, muting microphones, and other functionalities to ensure the meetings ran
smoothly.
After each meeting, I compiled a detailed report that included information such as the number of attendees
and the duration of the meeting. These reports were then sent to our Head of Department for review.
This experience provided me with a deep understanding of the technical aspects of managing virtual meetings
in a healthcare setting. It also highlighted the importance of meticulous planning and real-time problem-solving skills.
Overall, this training has enhanced my ability to support digital communication in a professional environment,
preparing me for future opportunities in the health IT sector.
SUGGESTIONS
Imagica Health has established itself as a dynamic player in the digital health
marketing space, adeptly blending physical and digital strategies to create
comprehensive solutions for the pharmaceutical industry. To further enhance your
market position, consider the following strategic recommendations:
o Expand Freelance Network: Strengthening relationships with freelance
companies across more geographic regions could increase production capacity and
introduce new talent and expertise into your projects.
o Quality Assurance Enhancement: Implementing more rigorous quality control
processes at each stage of production can ensure that all products meet the highest
standards, thereby increasing client satisfaction and trust.
o Advanced Technology Integration: Investing in advanced digital tools and
platforms, such as AI-driven analytics and customer engagement software, can
enhance your ability to deliver personalized and effective marketing solutions.
o Sustainability Initiatives: Developing and promoting sustainable manufacturing
and delivery practices can appeal to environmentally conscious clients and
enhance your corporate social responsibility profile.
o Client Feedback Systems: Establishing robust systems for collecting and
analyzing client feedback can provide valuable insights for continuous
improvement and innovation in your products and services.
o Marketing and Brand Awareness: Expanding marketing efforts to highlight
successful case studies and client testimonials can strengthen your brand
reputation and attract new clients within the pharmaceutical sector
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BIBILIOGRAPHY
https://yourstory.com/companies/imagicahealth
https://chatgpt.com/share/17ebbf54-2f24-411c-8b57-4772adfb6199
https://www.imagicahealth.com/
https://chatgpt.com/share/8528c6c3-e3fa-44bf-b6f6-f398c95053f4
https://chatgpt.com/share/3ca87ecf-a8af-4884-85bf-d6d843137295
https://in.linkedin.com/company/imagica-health
https://chatgpt.com/share/1f4ec9cf-e0ff-40c4-a8f8-895de8c854f5
https://www.wikipedia.org/
https://en.wikipedia.org/wiki/Zoom_(software)
https://en.wikipedia.org/wiki/BigMarker
https://en.wikipedia.org/wiki/Vimeo
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