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Installation User Guide For MAC

This document provides a step-by-step guide for installing the Safe Exam Browser (SEB) on Windows, including downloading the software, completing the installation, and launching the browser for a contest. It also addresses common issues related to macOS, such as Gatekeeper restrictions and compatibility with outdated operating systems, along with solutions to resolve these problems. Users are advised to obtain a password from the administrator to exit the lockdown browser successfully.

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43 views5 pages

Installation User Guide For MAC

This document provides a step-by-step guide for installing the Safe Exam Browser (SEB) on Windows, including downloading the software, completing the installation, and launching the browser for a contest. It also addresses common issues related to macOS, such as Gatekeeper restrictions and compatibility with outdated operating systems, along with solutions to resolve these problems. Users are advised to obtain a password from the administrator to exit the lockdown browser successfully.

Uploaded by

sutira sophonpisankit
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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SEB Browser installation guide for windows

1. Go to https://safeexambrowser.org/download_en.html
2. Click on the link as shown below

3. After that it will redirect to this page, wait for the download to being.
(Note: please take note of where you save the file.)
4. Once downloaded, go to the folder where the file is located (usually
is in the download folder) and double click to start installation. The
filename likelihood named as “SEB_3.4.1.dmg” or something similar.

5. Drag the “safe exam browser.app” towards the “Applications” folder


to complete the installation

6. Click the button circle in red to close the installation window.

7. Head to simccocs.org to start the contest, the browser may prompt


you to confirm to launch the lockdown browser, just click on “Open”
to start. You may required to enter a password in the process of
launching the lockdown browser, get the password from the
administrator.
 Once browser is successfully launched, the page loaded should look
like this:
How to quit the lockdown browser
Click the button circle in red.

Key in the password given by the administrator and click “Confirm”


to close the browser.
Below is some of the commonly encounter issues.

1. Gatekeeper/Notarization Issues (macOS)


• Security Restrictions: On macOS Catalina and later, enhanced
security measures may block SEB 3.x from launching if the app isn’t
properly notarized.
• Unidentified Developer Warning: macOS may flag SEB as
coming from an unidentified developer, preventing the installation
from proceeding.
How to fix:
• Open System Preferences > Security & Privacy and, under
the General tab, click “Open Anyway” when prompted.
• Alternatively, run the Terminal command xattr -rc
/Applications/SEB.app to remove quarantine attributes.

2. Incompatible or Outdated Operating System


• macOS: Verify that your system meets the minimum OS
requirements specified in the release notes. Running on an older
macOS version may cause the installer to fail or lead to unexpected
behavior.
How to fix:
• Ensure your macOS version is supported (e.g., macOS Big Sur or
later).
• Update your operating system via System Preferences >
Software Update.

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