L0 - Functional Design: Onboarding Process Overview
Objective: Provide a high-level view of the employee onboarding process to ensure that new hires
are integrated into the company smoothly, with the right tools, knowledge, and support for success.
Key Components:
1. Onboarding Timeline: A structured approach that covers the onboarding phases
(pre-boarding, day 1, week 1, month 1, and first quarter).
2. Stakeholders:
• HR Department
• IT Department
• Department Manager
• New Hire
3. Major Systems:
• HR Information System (HRIS)
• Learning Management System (LMS)
• Employee Self-Service Portal
4. Goals:
• Facilitate employee integration.
• Provide clear expectations and goals.
• Ensure compliance and security protocols are followed.
• Equip the new hire with necessary tools and training.
5. Data Flows: General data such as employee details, training records, and task
completion status are captured in the HRIS and LMS.
L1 - Functional Design: Detailed Process Flow
Objective: Define the specific steps in the onboarding process and how data is exchanged between
departments and systems.
Process Flow:
1. Pre-boarding (Before Day 1):
• HR System: Captures basic employee details and sends a welcome package.
• IT System: Prepares workstation, assigns email accounts, and sets up access to
internal systems.
• Employee Self-Service Portal: Allows the new hire to upload necessary documents
and review the onboarding schedule.
2. Day 1 - Orientation:
• HR: Conducts an orientation session, collects signed documents (e.g., NDA, contract).
• LMS: Enrolls the new hire in compliance training (e.g., workplace policies, safety
protocols).
• IT: Provides a tour of the software tools and systems, ensuring login credentials and
security protocols are in place.
3. Week 1 - Role Training and Integration:
• Manager: Schedules meetings to define role expectations and team introductions.
• LMS: Provides specific training related to the employee’s role, tracked within the
system for completion.
• HRIS: Updates employee profile with initial feedback and progress.
4. Month 1 - Performance Review:
• Manager: Conducts a preliminary performance review.
• HRIS: Stores feedback and performance data, which will be used for future
evaluations.
5. First Quarter - Full Integration:
• HR: Schedules a final onboarding feedback session to assess the employee’s
experience.
• Manager: Reviews the new hire’s contributions and provides any additional support
or training if needed.
Data Flow:
• HRIS ↔ LMS: Real-time data updates for tracking training progress.
• Employee Self-Service ↔ HRIS: Employee updates personal details and documents,
which are stored in the HRIS.
• IT ↔ HRIS: IT updates access permissions based on role changes tracked in the HRIS.