Document No.

: SEPL/QA/PR/15
Revision No.00
Effective date: 01-04-2025

Smith Electronics Private Limited

Procedure for QA

Process Owner – Head-QA

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 2 of 20

1. Purpose:

To ensure that the in-house and outsourced processes meets the specified requirements of the
products (internal and external) by establishing and implementing effective and efficient control
mechanism at all stages of above-mentioned processes and to ensure that only best quality product
reaches to customer

2. Scope

Incoming materials, In process Products, Final outgoing Products and outsourced Products, Process
at suppliers, New Product Design Evaluation, Components Quality evaluation, Calibration of the
measuring equipment.

3. References

Quality Manual Section 8.6

ISO 9001: 2015 Clause 8.6

4. Roles, Responsibilities and Authorities

1. Head-QA are responsible for implementation of this procedure.

2. This procedure is prepared by Head-QA, reviewed and approved by CMD

5. Abbreviations

S.No. Abbreviation Full form

1 CMD Chairman and Managing Director
2 CEO Chief Executive Officer
3 ISO International Organization for Standardization
4 MRM Management Review Meeting
5 QMS Quality Management System
6 SCM Supply Chain Management
7 SEPL Radial Solar Systems Private Limited

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 3 of 20

6.0 Organization Structure

CEO

Head-QA

Executive – QA (Inward) Executive – QA (In-Process) Executive – QA (Outward)

7.0 Guidelines

Head- QA is MR for the respective Unit

8. Detailed Procedure
8.1 Inward Goods Inspection

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 4 of 20

S.No. Activity Responsibility Document/

Record
1 SEPL monitors and measures the characteristics of all Head-QA
the incoming raw materials and sub assemblies against
the standards set by SEPL
2 While Inspecting the Incoming goods, for ensuring that Head-QA
the end product conforms to the requirements, and
considering the customer’s needs and expectations, the
following are considered by SE

a. Component/ raw material’s characteristics &

features
b. Calibrated Equipment’s, software and tools required
c. Characteristics to be measured, Documentation and
the acceptance criteria to be used at Inward
inspection stage.as per IS2500
d. compliance report of the product to the technical
specifications
e. Inspection and testing required as per statutory and
regulatory authorities.
f. Qualification of people, materials, products, process
and Validation of any process of manufacturing by
means of QMS
3 Incoming goods Inspection shall be carried out as per Head-QA Incoming
the Work instructions. Work Instructions available for Quality Plan
processed components like Magnetics, Power chords, Incoming
Enclosures and Heat sinks etc. the incoming inspection Inspection
for the above said components shall be performed as Checklist
per the work instructions. Incoming
Inspection
Report

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 5 of 20

S.No. Activity Responsibility Document/

Record
4 The GRN raised by Stores along with Purchased QA Executive
products are offered to QA for Inward goods Inspection/
Testing along with the Invoice attached to GRN
5 The Incoming inspection is carried out by QA team QA Executive
members based on the sampling plan (IS2500, Part-1),
Single Sampling Plan, Normal Inspection and Level-1,
AQL 0.65 to verify the requirements and complying
with the parameters, drawings, standards set by SEPL
and as per the COC/Test report provided by the
supplier before they are accepted and released to
production.
6 Inspection shall be done as per sample plan and QA Executive
inspection parameters observation for Electronic and
Electro-mechanical components shall be recorded for
SEPL Plan10no’s of each item Based on the approval
of the Head-QA, materials will be accepted. For
processed components & PCB Sub-Assemblies as
applicable Online Inspection shall be carried at supplier
premises.
7 Inspection shall be done as per sampling plan, and QA Executive Drawings &
inspection parameters observation/results shall be Specifications,
recorded for SEPL Plan10nos of each item in the Incoming
incoming inspection report and same shall be verified Inspection
and approved by Head-QA. Based on the inward Checklist
inspection results the goods will either be accepted or Quality Plan
rejected. For processed components & JB Sub- Incoming
Assemblies as applicable on-site Inspection shall be
carried at supplier premises.

S.No. Activity Responsibility Document/

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 6 of 20

Record
8 No product shall be released to Stores until Incoming QA Executive
Inspection is completed and passed by QA as per the
Incoming Inspection checklist. In case of urgent needs
of production, prior to verification, the incoming
materials are released provided the supplier issued the
Test report /COC and found the Supplier has no
rejections in the past supplies.
9 During Inward goods Inspection, if any incoming goods QA Executive
found nonconforming to the specified requirements, a
Material Rejection Note (MRN) shall be raised by Head
QA or Executive QA and the same shall be forwarded
to the supplier through purchase department for
necessary action.
10 If any incoming goods that is critical to the performance QA Executive Material
Rejection and
of the end product found non - conforming to the
Disposition
specified requirements or if a particular non conformity Report
found repeated, Head-QA in coordination with purchase Non-Conforming
department raises a NCPR (Non-Conforming Product Product Report
Report) to the concerned supplier asking for immediate
corrective and preventive action on the non
conformance observed

11 After Completion of Incoming inspection, materials are QA Executive

handed over to inward stores along with GRN and the
inspection results shall be recorded and maintained.
12 Accepted materials are identified with “QA Passed” QA Executive
sticker. Rejected materials are identified with “QA
Rejected” sticker and handed over to stores with
Material Rejection Note (MRN)

Inspected materials at Inward are categorized as:

 Accepted and conforming to Specification

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 7 of 20

 Rejected or not conforming to specification

8.2 In-Process Inspection

S.No. Activity Responsibility Document/

Record
1 In process Inspection is carried out at different stages Executive-QA
of production process as stage inspections, aiming at
detection of non-conformity and to calculate the
achieved Process Capability against the specified
production objectives.
2 Production team is responsible for carrying out Executive-QA
production as per drawings, specifications, work
Instructions, Process flow chart, Quality Plans and
documenting the results of the tests conducted during
production in the records.
3 Snap-check (patrol Inspection) shall be carried out by Executive-QA
Executive QA or any qualified QA team member, as
and when on-line production is taken up for the day,
to verify whether the products and the processes are
in conformance with the quality plan. The
effectiveness of the different special processes are
validated jointly by Head-Production and Head-QA
through special process validation report.
4 For carrying out the inspections, applicable drawings, Executive-QA In process
specifications, work instructions, are made available inspection
at the proper work location. Report
5 The products-in-process are not released to the next Executive-QA In process
stage until the required inspection and testing is inspection
completed and all the specifications are met Report
according to the quality plan and work instructions. Line stop
Self-inspections carried out by the operators and the Notification
records are maintained by Head-Production. Records

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 8 of 20

of in process inspection carried out by Exec. QA or

qualified QA team member are maintained by Head-
QA.

6 Products – in - process are properly labeled to identify Executive-QA

their inspection Status (OK/ Rejected/ Rework)
7 If any product or raw material found nonconforming to Executive-QA
the specified requirements during the in-process
inspection, they shall be recorded in the In-process
Inspection Record and the same shall be
communicated to the production team along with a
NCPR raised by Executive QA or any qualified QA
team member for necessary action
8 If any production process which is critical to the Executive-QA
performance of the end product found non-conforming
to the approved documented procedures (quality plan,
Work instructions and specifications etc.,), Head-QA or
executive QA shall raise a Line Stop Notification to
immediately stop the production process. Details of the
nonconformance shall be recorded in the In-process
Inspection Record. Non conforming Product Report
(NCPR) shall be issued to production team by Head-
QA or executive QA to investigate the root cause and to
come up with necessary corrective action for the
nonconformance observed.
9 The Non conforming products – in – process are sent to Executive-QA In-Process
rework and are re-verified and re-tested in the rework inspection
stage. The same shall be inspected by Executive QA or Report Line stop
qualified QA team member to ensure the conformance Notification
of the product to the specifications. Rework records are
maintained by Head-Production.
10 The data from the process inspection and rework Executive-QA

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 9 of 20

records shall be taken up for analysis through statistical

techniques by the production department. The trends of
process deviation shall be identified and plotted in the
control chart. The results shall be taken up for
subsequent corrective action for minimizing process
deviations

8.3 Finished Goods Inspection

S.No. Activity Responsibility Document/

Record
1 Final Inspections and tests are carried out on the Executive-QA
finished products to verify the conformity of the
products to the specified requirements
2 For finished products, 100% testing and inspection is Executive-QA
carried out by Production team as per the specified
work instruction / quality plan.

3 QA team shall inspect the finished products on Executive-QA

sampling basis as per the sampling plan (IS 2500, Part-
1, Level-1, AQL 0.65).
4 If any finished product found nonconforming to the Executive-QA Quality plan for
specified requirements a NCPR shall be issued to Final QA
production team by Head- QA/ Executive QA. The
Final Inspection
observations of the finished goods inspection shall be
Report
recorded and maintained

Work Instructions for Finished Goods Inspección

5 The products are not dispatched until all the Executive-QA

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 10 of 20

test/inspections (Including those specified in the

receiving inspection or in process inspections) as
mentioned in the quality plan are completed and the
product is found conforming to the specifications/
requirements of customer. Head-QA / qualified QA
team member is authorized to release the finished
goods for shipment after verifying the production slip
with finished goods identification (Job Order No/
Product Serial No.)

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 11 of 20

8.3 Finished Goods Inspection

S.No. Activity Responsibility Document/

Record
6 The finished goods inspection shall be performed as Executive-QA
per the guidelines provided in the work instruction.
7 The categories of Finished Products after Final QA Executive-QA
Inspection as:
a. Conforming to Specifications are stamped as “QA
Passed”
b. Non-conforming to specifications are stamped as
“QA Rejected”
c. If any product’s performance or its manufacturing
process is found to be deviated from standard
requirements, the same shall be noted in the final
inspection report and the products are to be
dispatched under positive recall. Decision to
dispatch such material to customer shall be taken
by highest authority.

8 The Nonconforming Finished Products are returned to Executive-QA Final Inspection

Production for rework with necessary correction & Report
corrective action report

Reference
 Work Instructions for Finished Goods Inspection
 Quality plan for Final QA

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 12 of 20

8.4 Field Failure Analysis

S.No. Activity Responsibility Document/

Record
1 Field failure analysis, since it is the measurement of the Executive-QA
performance of the product in field conditions, is an
essential part of QA activities. There are two types of
filed failures observed
1. Sporadic failures
2. Chance failures

2 Sporadic failures:
 Products that failed during customer incoming
inspection/ testing or During product evaluation
are called as sporadic failures.
 Whenever sporadic failures observed, QA team
shall collect data from all available resources
and shall immediately start action to address the
problem. Analysis shall be carried out to identify
the root cause and subsequent corrective and
preventive actions
 If there is no alarming Quantity of field failures,
the analysis shall be done in periodic intervals
to determine the product performance
 If Sporadic failures observed at field, the
production to be stopped till the resolution of
Sporadic failures

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 13 of 20

S.No. Activity Responsibility Document/

Record
1 Chance failures: Executive-QA Non-Conforming
 Products failed in the field after working for some Product Report
time are called Chance failures.
Failure analysis
 QA team shall collect the monthly field failure and
and Action
service data from service center. Report
 Head-Marketing may raise an NC and forward to
the QA to address the field failures so far observed
for that given month
 Statistical analysis shall be taken up by QA team to
monitor the trend of complaints and to measure the
effectiveness of the corrective actions so far
initiated. The resulting data shall be taken as input
to the analysis meetings for initiating necessary
corrective and preventive actions.
2 Customer Complaint analysis meetings shall be Executive-QA
conducted 10th of every month. Head-QA shall initiate
the meeting. All concern departmental Heads shall
attend the meeting
3 All the corrective actions initiated shall be Executive-QA
communicated and effectiveness of the corrective
action must be measured. Product NCPRs must be
closed only if the corrective actions found effective, this
decision shall be taken based on the feedback provided
by service center /customer and after communicating

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 14 of 20

the same to the marketing and manufacturing team.

o NCPR closing response time is measured by

Manager Marketing.
o Report: Internal Memos/ e-mail
o Customer complaint analysis, Customer complaint
log
o Minutes of CCA meeting with proposed action plan
& follow-up

8.4 Calibration Of Measuring And Monitoring Equipment

S.No. Activity Responsibili Document/

ty Record
1 Calibration is required to provide a uniform and consistent Executive-QA
system so that inspection/ testing results will be uniform and
measuring and monitoring equipments are maintained within
the accuracy required and to demonstrate the capability of
verifying the conformity of the products to the specification.
2 All inspection, testing, measuring and monitoring equipment Executive-QA
which are being used in testing/ measurement, can affect
product quality, are calibrated and adjusted at prescribed
intervals (In-house Calibration) by trained QA personnel,
against certified Master Equipment.
3 The Master equipment shall be externally calibrated by a Executive-QA
certified calibration agency traceable to National /
International standards. Calibration reports provided by the
external agencies are reviewed and maintained by
Head– QA
4 Process shall be employed for in house calibration of Executive-QA
inspection, testing, measuring and monitoring equipment.
Methods employed for in-house Calibration shall be defined in

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 15 of 20

the Work instructions. Head– QA/ Exec. QA prepares the

Calibration Plan that includes details such as Type, Unique
identification number, Location where it is used, Frequency of
checks, Check Method; Acceptance Criteria.
5 Reference Work Instructions: Executive-QA
External Calibration for Temperatura Control led Soldering
Iron , Digital Multi Meter , The results of test calibration are
recorded and maintained by Head-QA

S.No. Activity Responsibility Document/

Record
6 The calibration status of the equipment shall be Executive-QA
indicated by affixing different colors of labels to it. Head
- Production ensures that only those equipments which
are calibrated are used in production process. The
Calibration status label clearly mentions the Calibration
Frequency, Equipment identification number and next
due date of Calibration. Colors on Calibration Status
label indicate the level of accuracy of that particular
equipment. Green color indicates that the equipment is
within the accuracy limits; yellow color indicates that the
equipment is partially within the accuracy limits; red
color indicates that the equipment is out of calibration
accuracy limits.
7 Equipments which are not calibrated or not in working Executive-QA
condition, are labeled “Not Calibrated” & “NOT FOR
USE” respectively.

8 In-House Calibration shall be carried out by Qualified Executive-QA

QA Team member in clean area under controlled
conditions of temp. 30oC±5oC and Relative Humidity of
55RH ±5%.

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 16 of 20

9 Handling, storage and preservation of equipments are Executive-QA

done in such a way that the accuracy and fitness for
use are maintained.
10 The equipment’s/machines are safeguarded against Executive-QA
tampering of functional settings by means of labels,
which would otherwise invalidate the calibration setting.
11 If any equipment fails to meet specified tolerance limits, Executive-QA
Head-QA should initiate necessary action to repair or to
replace the equipment which fails to meet the specified
tolerance limits. The calibration interval shall be
determined by Head-QA on the basis of robustness and
reliability of the equipment.
S.No. Activity Responsibility Document/
Record
12 Other departments using monitoring and measuring Executive-QA Calibration Test
equipments shall also be calibrated depending on the Certificate –
nature of the usage. The list of calibrated equipment in
other departments shall be maintained by respective Measuring
departments. But copy of the list shall be forwarded Equipment List
QA.

8.5 Audit of Prevalent Systems at Sub Contractor Level

S.No. Activity Responsibility Document/

Record
1 Periodical audits shall be conducted on supplier’s and Executive-QA
subcontractor’s processes as per the scheduled plan to
get the confidence in the continuous business
relationship with them.
2 Auditing of prevalent systems at process assembly sub Executive-QA
contractor’s process shall be done as per the validation
procedure. They shall be educated as per the
requirement of SE and upgraded as and when required

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 17 of 20

3 Suppliers of processed goods like transformer, power Executive-QA

chord, plastic enclosures, cable molding assemblies,
heat sinks etc shall also be audited according to SEPL
requirement
4 QA team along with Purchase and production shall Executive-QA Supplier
ensure that all out sourced processes and processed Process
components will meet the requirements of SEPL by checklist
regular auditing the suppliers and sub-contractors.
Annual audit Plan shall be prepared along with Head- PCB Sub
Purchase, Head-Production and approved by Plant contractor audit
Head. check list

8.6 Inspection & Testing during Design Evaluation

S.No. Activity Responsibility Document/

Record
1 Whenever there is new product developed, the prototype Head – QA
samples of that new product shall be forwarded to QA to
evaluate the product against applicable statutory and
mandatory requirements along with its reliability,
performance, manufacturability and conformance to the
customer requirements of the product.
2 The Standard design carried out as per the product Head – QA
specifications given by the

3 The results of the design verification shall be recorded in Head – QA

the respective formats. After completion of design
evaluation, the design evaluation report shall be
circulated to Head-Production, Head- Design.
4 A design review meeting shall be initiated by Head – QA Head – QA
to address issues related to the new product that is
evaluated and the decisions about the new product

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 18 of 20

release to manufacturing shall be taken in the meeting.

5 All records related to the Design Evaluation shall be Head – QA
maintained by Head-QA

8.7 Assessment of Achieved Process Capabilities

S.No. Activity Responsibility Document/
Record
1 Monthly Statistical analysis shall be done by Exec.QA Head-QA
or any qualified QA team member for Incoming, In
process and Field Failures. The data will be verified by
Head-QA to take necessary actions and to provide
feedback to Suppliers related to Incoming rejections
through Purchase and Head-Production related to In-
Process and Field Failure Rejections

9.0 Work Instructions

S.No. Work Instructions Number

1 Work Instruction for Finished Goods Inspection WI-QA-01
2 Work Instruction for Field Failure Analysis WI-QA-02
3 Work Instruction for PCB Subassembly Validation WI-QA-03

10.0 Functional Objectives

S.No. Functional Objectives UOM

1 Incoming Inspection Acceptance Vs Rejections %
2 Produced Qty Vs In Process Rejections %
3 Supplied Qty Vs Field Failures %

11.0 Documented Information

S.No. Description Number

1 Incoming Inspection Report SEPL/QA/F-01
2 Material Rejection Disposal Report SEPL /QA/F-02
3 Process Inspection Rep SEPL /QA/F-03

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature
 Sumith Electronics Private Limited
QMS Procedure Procedure for QA
SEPL/QA/PR/15 Rev No.:00 Effective date: 01-04-2025 Page 19 of 20

4 Final Test Report for Display Board SEPL /QA/F-04

5 Final QA Inspection Report SEPL /QA/F-05
6 QA Checklist For Finished Goods Clearance SEPL /QA/F-06
7 Line Stop Note SEPL /QA/F-07
8 Supplier Audit form SEPL /QA/F-08
9 Non-Conforming Product Report SEPL /QA/F-09
10 Non-Conforming Product Report Log SEPL /QA/F-10
11 Failure Analysis & Action Report SEPL /QA/F-11
12 Parameter Test record SEPL /QA/F-12
13 Final QA Test Recording sheet for 3A charger SEPL /QA/F-13
14 Thermal Profile Test Report SEPL /QA/F-14
15 Quality plan - final inspection SEPL /QA/F-17

12. Amendment record

Date Rev No. Reasons for revision Details of revision

01-04-2025 00 Initial release

Prepared by Reviewed and approved by

Name K Ramesh Vaishnavi Reddy
Designation Head-QA CMD
Signature