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QA Key Metrics

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Kottapalli Ramesh
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23 views2 pages

QA Key Metrics

Uploaded by

Kottapalli Ramesh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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6 Key Quality Metrics (PPM, FPY, COPQ, Complaints, Cpk, OTD-Q)

Month PPM (Defects) FPY (%) COPQ (INR) Complaints (%)


Jan 1500 98.5 1200 0.020
Feb 1500 98.3 1500 0.025
Mar 1091 98.6 1000 0.009
Apr 1538 98.5 1800 0.031
May 1280 98.4 1400 0.016
Jun 1000 98.9 1300 0.007
Complaints, Cpk, OTD-Q)

Cpk OTD-Q (%)


1.35 95
1.4 96
1.32 94
1.45 97
1.38 95
1.42 98

4,840
680
5,520

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