Complaint Letter (10/7/25)
1. You are Aryan/Shobha, the Sports Secretary of Alpine International School, Faridabad. You
have received the parcel of sports articles ordered by you, some of which are defective and old.
Write a letter of complaint to Tiger Sports, Noida, the supplier of the sports articles.
Ans.
Alpine International School
Sector-31
Faridabad
30th March, 2024
The Manager,
Tiger Sports
Noida
Subject: Complaint about the supply of defective sports articles
Dear Sir/Madam
I am writing to you in the capacity of the sports secretary of Alpine International School,
Faridabad. I visited your store two weeks ago, along with one of my teachers. After checking the
goods, I placed an order for some sports articles for our school.
I would like to bring it to your notice that the parcel of the sports articles was delivered yesterday.
Though the delivery was prompt, some of the articles were defective and old.
I request you to kindly replace the faulty goods with good quality products. Please let us know
when will you be getting the goods replaced.
Looking forward to a prompt reply from you.
Yours sincerely
Aryan
Sports Secretary
Enquiry Letters
2. You are Shivam/Shivani of C-12, Janakpuri, Indore. You wish to make a pilgrimage to
Badrinath, Kedarnath and Haridwar with your family of six. Write a letter to R.K. Travels,
enquiring about the schedule of their conducted tour by Deluxe buses to these places. Ask about
the charges, boarding and lodging arrangements and the total time needed for the tour. (Word limit
100-120 words) (CBSE, 2023)
Ans.
C-12, Janakpuri,
Indore
15th March, 2024
The Manager,
R.K. Travels, Indore
Subject: Enquiry for Conducted Tour to Badrinath, Kedarnath, and Haridwar
Dear Sir/Madam,
I am writing to enquire about the tour conducted by Deluxe buses to Badrinath, Kedarnath, and
Haridwar, as my family and I are planning a pilgrimage to these sacred destinations. We are a
group of six individuals, including elderly members, and are seeking a comfortable and hassle-free
travel experience.
Could you please provide us with the following information regarding the tour:
Schedule: Kindly share the dates and duration of the conducted tour.
Charges: Please provide details of the tour charges, including any additional expenses or optional
activities.
Boarding and Lodging: We would appreciate information regarding the arrangements for
accommodation during the tour. It would be helpful to know about the quality and facilities of the
lodging provided.
Total Time Needed: Kindly specify the total duration of the tour, including travel time and the
time allocated for visiting each destination.
We are keen to embark on this pilgrimage and would greatly appreciate your prompt response with
the requested information. Thank you for your attention to this matter.
Yours sincerely
Shivam
3. You are Sonal/Samkit of Vidyanjali Public School, Lucknow. You have seen an advertisement
in "The Times of India" related to new batches of "Astronomy Club" initiated by National Science
Centre, Lucknow starting from the coming fortnight. You wish to join the Club. Write a letter to
the Director, enquiring about the venue, duration, fee- structure, activities, transportation etc.
Invent other necessary details (100-120 words) (CBSE 2018)
Ans.
Vidyanjali Public School
Lucknow
05th March, 2024
The Director
National Science Centre
Lucknow
Subject: Enquiry regarding Astronomy Club
Dear Sir/Madam,
I am writing to enquire about the new batches of the Astronomy Club, as advertised in "The Times
of India." I am a student of Vidyanjali Public School, Lucknow, and I am keenly interested in
joining the club.
I would appreciate it if you could provide me with the following details:
Venue: Kindly let me know where the club meetings will take place, as well as any other
facilities associated with the club.
Duration: Please inform me about the duration of the club sessions, including the frequency
and timings of the meetings.
Fee-Structure: I would like to know the fee structure for joining the Astronomy Club,
including any additional costs that may be involved.
Activities: Could you please provide information about the activities that will be conducted
in the club? I am particularly interested in learning about any hands-on experiences or
observations that we will be able to participate in.
Transportation: If the club sessions are not held within the school premises, I would like to
know if any transportation facilities are available or if I need to make my own
arrangements.
I am eagerly looking forward to your response, as I am excited to be a part of the Astronomy Club
and explore the fascinating world of astronomy.
Thank you for your attention to this matter.
Yours sincerely
Sonal
Class X
Letter for Placing an Order
4. You are Geetu a resident of Giani Nagar, Amritsar. You have just shifted to this new city and
require a few furniture items and kitchen appliances for your house. Write a letter of order to
Home and More, Mall road, Amritsar placing an order for the same.
Ans:
Giani Nagar
Amritsar
21 August, 2025
The Sales Manager
Home and More
Mall Road
Amritsar
Subject: Placing order for electronics
Dear Sir
I am Geetu a resident of Giani Nagar wish to order few furniture items and kitchen appliances.
Please send the items listed below to the above-mentioned location in a safe manner.
Name of the Items No. of Items Brand
Fans 4 Bajaj
Microwaves 1 LG
Dish Washer 1 LG
Geysers 1 Nova
Almirah 3 Godrej
All of the products should be in good shape, securely bound, and packaged. By the end of the
month after the mailing of this letter, the products must be delivered. You would be liable for any
damage that occurred during shipping. As in the past, we have never been given the chance to
complain, and the goods have always arrived on time, in perfect shape, and in accordance with our
requirements. This time, too, we anticipate receiving the same package. As has been customary
over the past several years, kindly provide us with a reasonable discount.
Thanking you
Yours faithfully
Geetu
LETTER FOR PRACTICE
1) You are the Librarian at Devi charitable school, Lucknow. Place an order of school books
and other story books for the school library with Chitrakoot book shop, Mall road,
Lucknow.
2) The Prime Sports, Sector 7, Chandigarh has advertised a clearance sale on sports goods –
tennis balls, basket balls, cricket gloves, pads and shuttle cocks. Being the sports in-charge
at PPS, Nabha, place an order for the said items.
3) You intend to join coaching classes at Success Coaching Centre situated in Chennai. The
institute specializes in teaching science to classes XI – XII. Write a letter of enquiry in 100
– 120 words addressed to the Administrator in – charge of the institute seeking clarification
about the timing, duration, staff, transport and other necessary details for joining the
institute. You are Sonia / Shiv of 2, Murthi Road, Chennai.
