CBAP® Step-by-Step Application Process Guide

1.0 Introduction ............................................................................................................................ 2

2.0 Begin Using My IIBA Portal...................................................................................................... 2
1. Login or Create an IIBA Account ........................................................................................................ 2
2. Access the Certification Summary Page ............................................................................................. 3
3.0 Pay the Application Fee ........................................................................................................... 5
4.0 Complete Your Application ...................................................................................................... 6
1. View Application in Progress .............................................................................................................. 6
2. Enter Professional Development ........................................................................................................ 7
3. Enter Work History........................................................................................................................... 12
4. Enter References ............................................................................................................................. 16
5.0 Submit Your Application ........................................................................................................ 18
1. Agree to the Attestations ................................................................................................................. 18
2. Opt In or Out of the Certified Professional Directory ........................................................................ 18
3. Submit the Attestations Page........................................................................................................... 19
4. Note the Application has a 1-Year Term ........................................................................................... 19
6.0 Next Steps ............................................................................................................................. 20

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1.0 Introduction

Candidates pursuing the Certified Business Analysis Professional™ (CBAP®) designation have
access to two helpful resources for the candidate journey:

The CBAP Handbook The Step-by-Step Application Process

Guide (this document)
Provides detailed information and Provides step-by-step support on how to
Purpose
requirements for candidate eligibility, complete and submit the CBAP
exam preparation, identification, Application in the My IIBA portal.
security, technology (specific to your
exam format) and taking the exam.

As a candidate, you are:

▪ Required to read the CBAP Handbook in its entirety
▪ Encouraged to refer to this Step-by-Step Guide throughout the application process

2.0 Begin Using My IIBA Portal

1. Login or Create an IIBA Account

Login with your IIBA® credentials or create an account.

If this is your first time logging in, you will receive an email to activate your IIBA profile and change
your password.

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 2. Access the Certification Summary Page

After logging in, click on your name in the top menu bar and click on Dashboard.

Then, under My Certifications, click Apply.

This will take you to the Certification Summary Page. Select CBAP to get started.

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A list of the application requirements appears.

As you work to complete your application, this screen will update to monitor your progress.

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3.0 Pay the Application Fee

NOTE: The CBAP Application fee is non-refundable and non-transferable.

Before you purchase the application, ensure you meet the requirements for CBAP by reviewing the
CBAP Handbook.

Then, on the Certification Summary page, select CBAP and click Get Started.

Click Add to Order and Checkout to pay the Application Fee.

Complete the information and click Process Payment.

A receipt will be generated once the payment is processed. To see your receipt, click View Receipt.

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4.0 Complete Your Application

1. View Application in Progress

After paying the Application fee, from your Dashboard, click on Certification and select My
Certifications.

You will see Application in Progress next to CBAP on the Certification Summary Page.

Click on CBAP.

The three components of your application – Professional Development, Work History, and
References – are listed as goals to complete.

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 2. Enter Professional Development

In your Goals list, click Get Started to complete your Professional Development.

The BA Development Log is shown on your screen.

Note that entries cannot be changed after 7 days. Make changes prior to the 7th day or complete
the entries just before you submit your application.

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On the Professional Development category click New.

New

Record your CBAP Professional Development hours under these record types only:

 Classroom Course
 Chapter Study Group
 Online Course

Example: Select Classroom Course and click Next.

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 Please ensure that each required field is filled in accurately and completely.
Inaccurate and/or incomplete information will be flagged upon audit.

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 Select a Knowledge Area (KA) from the
“Available” field and use the arrow to
move it to this “Chosen” field.

Select as many of the KAs as are

relevant to the activity.
▪ Business Analysis Planning &
Monitoring: KA1
▪ Elicitation and Collaboration: KA2
▪ Requirements Life Cycle Management:
KA3
▪ Strategy Analysis: KA4
▪ Requirements Analysis & Design
Definition: KA5
▪ Solution Evaluation: KA6

Complete the Information and Save.

The hours will appear in your BA Development Log.

Follow the same steps for Chapter Study Group or Online Course.

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Select See Progress on My Certifications where the system tracks Required Hours, Your Hours, Hours
Needed and Met.

Use the refresh link (upper left) to view your updated progress.

REQUIRED HOURS YOUR HOURS HOURS NEEDED MET

A checkmark shows that the Professional Development goal is Complete.

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 3. Enter Work History

Select Get Started to complete your Work History.

In your BA Development Log, on the Work History category click New.

New

You are required to have completed a minimum of 7,500 hours of business analysis work in the last
10 years. The work must align with A Guide to the Business Analysis Body of Knowledge® (BABOK®
Guide) Knowledge Areas (KAs) and include:
 A minimum of 900 hours completed in 4 of the 6 KAs, for a total of at least 3,600
 And any additional hours needed to reach the total 7,500 hours

Completed Work Hours include:

▪ Contact information for your direct supervisor/manager or client
▪ Work history and hours
▪ Work history Knowledge Areas

Select the Knowledge Areas (KAs) appropriate to your certification.

▪ Business Analysis Planning & Monitoring: KA1
▪ Elicitation and Collaboration: KA2
▪ Requirements Life Cycle Management: KA3
▪ Strategy Analysis: KA4
▪ Requirements Analysis & Design Definition: KA5
SolutionBUSINESS
▪ CERTIFIED Evaluation: KA6 PROFESSIONAL: CBAP® APPLICATION PROCESS GUIDE | APRIL 2024
ANALYSIS 12
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 Please ensure that each required field is filled in accurately and completely.
Inaccurate and/or incomplete information will be flagged upon audit.

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Complete the Information and Save. The hours will appear in your BA Development Log.

Select See Progress on My Certifications where the system tracks Required Hours, Your Hours, Hours
Needed and Met.

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Use the refresh link (upper left) to view your updated progress.

REQUIRED HOURS YOUR HOURS HOURS NEEDED MET

A checkmark shows that the Work History goal is Complete.

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 4. Enter References

Select Get Started to complete your References.

Complete the form. Provide 2 References.

Your references can be a credentialed CBAP, a career manager or a client (internal or external).

They must know you for at least 6 months.

References must provide a work email (not Gmail, Hotmail etc.).

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When finished, click Submit.

On the Certification Summary Page, use the refresh link (upper left) to view your updated progress.

On the Certification Summary Page, a checkmark shows that the References goal is Complete.

Your application status is Ready to be Submitted.

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5.0 Submit Your Application

Click Get Started to submit your application.

1. Agree to the Attestations

Before you Submit your Application, you will be asked to read and abide by:
 Code of Ethical Conduct and Professional Standards
 IIBA Certification and Recertification Terms and Conditions
 CBAP Handbook

2. Opt In or Out of the Certified Professional Directory

Check the box to provide your consent if you would like your name to appear in the Certified
Professional Directory.

The information will include your:

 Certification achieved and date

 Full name
 City, state/province, and country

If you prefer to opt out, leave the consent box unchecked.

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If you consent now but decide to opt out of the directory in the future, follow these steps:
1. Login with your IIBA credentials.
2. Click on the Profile icon in the top menu bar. Select Profile.
3. Scroll down the page to Agreements. Click Change.
4. De-click the Cert Directory Consent option and Save.

3. Submit the Attestations Page

When you click Submit on the Attestations Page, your application will be submitted.

Your application status will then be Approved or Approved Pending Audit (if randomly selected for an
audit).

This status will appear on the Certification Summary Page and in an email sent to you from IIBA. If
applicable, instructions will be included for proceeding through the audit process.

4. Note the Application has a 1-Year Term

▪ The application fee is non-refundable and non-transferable.

▪ You have 1 year from the time your application is approved to take and pass your exam. You
will receive an email confirming this.

▪ You can take the exam a total of 3 times during that one-year time frame. We encourage
applicants to take the first exam early enough to provide time for (up to 2) retakes if
necessary. There is a cost associated with each exam attempt.

▪ It is your responsibility to ensure you do not let your application lapse.

▪ If your application lapses, you will need to repay the application fee, re-verify that you meet
the requirements, and pay the exam fee.

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6.0 Next Steps

Use the CBAP Handbook for how to purchase and schedule your exam, prepare required
identification, and follow exam security procedures.

Consider How You Will Take Your Exam:

 Online Remoted Proctored: If you choose to take the exam online remote proctored, refer to
the IIBA Guide to Online Proctored Exams for your technology, identification, and security
requirements.

 PSI Test Center: If you choose to take the exam at a PSI Test Center, refer to the PSI Test
Center Experience.

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For over 20 years, International Institute of Business Analysis™ (IIBA®) has shaped the practice
of business analysis to achieve better enterprise outcomes. A professional association with
30,000 members, 120 chapters, 1,500 volunteers, and 500 partners worldwide, IIBA supports
the recognition of business analysis within organizations. It enables networking and community
engagement, provides foundational standards and resources, and offers internationally
recognized certification programs for career advancement. For more information, visit iiba.org.

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