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Mob Unit 2

The document discusses the concepts of delegation of authority and span of control in management, highlighting their definitions, key elements, benefits, and factors influencing them. It also explores emerging trends in corporate structure, such as remote work, decentralized hierarchies, and a focus on employee well-being, as well as the importance of coordination in achieving organizational objectives. Effective coordination principles, as outlined by Mary Parker Follett, are also presented to enhance collaboration and communication within organizations.

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0% found this document useful (0 votes)
7 views71 pages

Mob Unit 2

The document discusses the concepts of delegation of authority and span of control in management, highlighting their definitions, key elements, benefits, and factors influencing them. It also explores emerging trends in corporate structure, such as remote work, decentralized hierarchies, and a focus on employee well-being, as well as the importance of coordination in achieving organizational objectives. Effective coordination principles, as outlined by Mary Parker Follett, are also presented to enhance collaboration and communication within organizations.

Uploaded by

Siva Krishna
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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1.

Definition: Delegation of authority is the process by which a manager assigns specific tasks,

responsibilities, and decision-making powers to subordinates. It involves entrusting them with


the authority to make decisions within certain boundaries, ensuring that these decisions align
with the organization's objectives and policies.

2. Key Elements: Delegation involves several critical elements:

 Assignment of Responsibility: Managers delegate specific tasks or functions to

subordinates, making them accountable for their completion.

 Granting of Authority: Along with responsibilities, managers grant subordinates the

authority required to carry out the delegated tasks. This includes decision-making power
and control over necessary resources.

 Accountability: Subordinates are answerable for the results of their delegated

responsibilities. They report back to the delegating manager on the outcomes.

3. Benefits of Delegation:

 Improved Efficiency: Delegation distributes tasks effectively, reducing the manager's

workload and speeding up decision-making.

 Skill Development: Subordinates can acquire new skills and experience, enhancing their

professional growth.

 Enhanced Motivation: Delegation can boost employee morale and engagement as they

have a sense of ownership and responsibility.

 Faster Decision-Making: Decisions can be made more quickly at the appropriate levels

in the organization, avoiding bottlenecks.

 Organizational Flexibility: Delegation helps organizations adapt to change and

challenges more rapidly.

Factors Influencing Delegation of Authority in Management:

1. Managerial Confidence: Managers need to have confidence in their subordinates' abilities to

perform delegated tasks effectively. The level of trust is a significant factor in determining the
extent of delegation.

2. Competence of Subordinates: Subordinates must possess the skills, knowledge, and experience

necessary to handle the delegated responsibilities. Their competence and readiness to take on
the tasks play a crucial role in delegation.
3. Clarity of Objectives: Managers should have clear and well-defined objectives and expectations

for the delegated tasks. This ensures that subordinates understand what is expected of them.

4. Organizational Culture: The culture of the organization can influence the extent to which

delegation is encouraged or discouraged. Some organizations may have a culture that fosters
autonomy and empowerment, while others may be more centralized and hierarchical.

5. Risk Tolerance: Managers and organizations differ in their willingness to accept risks. Some may

be more risk-averse and prefer to retain control, while others are more willing to delegate
authority and accept the associated risks.

6. Communication Skills: Effective communication is essential for successful delegation. Managers

and subordinates must have open and clear lines of communication to ensure that expectations,
feedback, and progress reports are conveyed effectively.
7. Resources and Support: Delegation often requires providing subordinates with the necessary

resources, tools, and support to carry out their tasks successfully. Managers need to ensure that
their subordinates have what they need to fulfill their responsibilities.
8. Legal and Regulatory Considerations: Some industries and organizations may be subject to

legal and regulatory constraints that impact delegation. Managers must be aware of and comply
with such requirements.

SPAN OF CONTROL :

Span of control is a fundamental concept in organizational management that refers to the


number of subordinates or employees who report directly to a single manager or supervisor
within an organization. It is an important aspect of organizational structure and hierarchy and
plays a critical role in determining how authority, communication, and decision-making are
distributed within an organization. Let's explore span of control in more detail:

Factors Affecting Span of Control:

1. Nature of Work: The complexity and nature of the work being supervised can influence the span

of control. More complex and specialized tasks may require a narrower span of control to ensure
effective oversight, while routine or repetitive tasks may allow for a broader span.

2. Skills and Abilities of Managers: The skills, experience, and abilities of managers or supervisors

can impact their ability to manage a larger or smaller number of subordinates. Experienced and
capable managers may be able to handle a broader span of control.
3. Nature of Subordinates: The competence and independence of subordinates can influence the

span of control. If employees are highly skilled and self-directed, a manager may be able to
oversee a larger number of them effectively.

4. Degree of Decentralization: Organizations that have a high degree of decentralization may

have a broader span of control because decision-making authority is distributed more widely
throughout the organization. In contrast, centralized organizations may have narrower spans of
control at higher levels.

5. Communication Technology: Advancements in communication technology, such as email,

video conferencing, and collaboration tools, have allowed for more efficient communication,
which can affect the optimal span of control. With the help of technology, managers may be able
to oversee a larger number of subordinates.

6. Geographical Dispersion: If subordinates are geographically dispersed across different

locations, it can affect the span of control. Managing a team across multiple locations may
require a narrower span to ensure effective coordination and oversight.

Advantages of a Narrow Span of Control:

Effective Supervision: With a narrow span of control, managers can provide more direct and
individualized supervision and support to their subordinates, ensuring that work is closely
monitored and quality is maintained

1. Clear Communication: A smaller number of subordinates allows for more effective and clear

communication. Managers can communicate expectations, feedback, and instructions more


comprehensively.

2. Development and Training: A narrow span of control enables managers to invest more time

and effort in the development and training of their subordinates, helping them acquire new skills
and knowledge.

3. Greater Control: Managers with a narrower span of control often have better control over their

team's activities, ensuring that work aligns with the organization's objectives and policies.

4. Innovation and Problem-Solving: A narrower span can lead to a more collaborative and

creative work environment, as managers have more time to engage with their subordinates in
brainstorming and problem-solving activities.

Advantages of a Broad Span of Control:


1. Efficiency: A broader span of control allows organizations to operate more efficiently by

reducing the number of managerial layers, which can lead to faster decision-making and reduced
administrative overhead.

2. Cost Savings: Fewer managers and supervisors are needed in a broad span of control, resulting

in cost savings in terms of salaries and benefits.

3. Flexibility and Adaptability: Organizations with a broader span of control can be more agile

and responsive to change, as decisions can be made quickly without the need for multiple levels
of approval.

4. Empowerment: A broad span can empower employees to take on more responsibility and make

decisions independently, which can lead to higher job satisfaction and motivation.

5. Streamlined Communication: In a broader span of control, communication tends to be more

streamlined and focused on essential matters, reducing the risk of information overload.

EMERGING TRENDS IN CORPORATE STRUCTURE:

Here are some notable trends in corporate structure that were gaining traction:

1. Remote Work and Flexible Structures:

 The COVID-19 pandemic accelerated the adoption of remote work. Many companies
embraced flexible structures, allowing employees to work from various locations. This
trend led to a reevaluation of traditional office-centric models and prompted
organizations to focus on results-oriented performance rather than physical presence.

2. Decentralized and Flatter Hierarchies:

 Traditional hierarchical structures are giving way to flatter and more decentralized
organizations. This shift aims to streamline decision-making processes, increase agility,
and foster innovation by reducing layers of management.

3. Agile and Cross-Functional Teams:

 Agile methodologies, originally popular in software development, have expanded to


various industries. Companies are forming cross-functional teams to enhance
collaboration, responsiveness, and the ability to adapt quickly to changes in the market.

4. Digital Transformation and Technology Integration:


 Digital transformation is a pervasive trend, with companies leveraging technology to
optimize processes, enhance customer experiences, and gain a competitive edge.
Integrated digital platforms and data-driven decision-making are becoming central to
corporate structures.

5. Focus on Employee Well-Being:

 There is a growing emphasis on employee well-being, recognizing that a healthy and


engaged workforce contributes to organizational success. Corporate structures are
adapting to include policies that support work-life balance, mental health initiatives, and
employee development programs.

6. Diversity, Equity, and Inclusion (DEI):

 Corporate structures are evolving to prioritize diversity, equity, and inclusion.


Organizations are recognizing the value of diverse perspectives and are actively working
to create inclusive environments, with DEI considerations integrated into hiring practices,
leadership development, and company culture.

7. Purpose-Driven Organizations:

 Companies are increasingly aligning their structures with a broader sense of purpose
beyond profit. This involves integrating social and environmental responsibility into
corporate strategies, impacting decision-making, and fostering a positive corporate
culture.

8. Collaborative Ecosystems and Partnerships:

 Rather than relying solely on internal capabilities, companies are forming collaborative
ecosystems and partnerships with external organizations. This approach allows for agility,
resource-sharing, and access to specialized expertise.

IMPORTANCE OF COORDINATION IN MANAGEMENT:

Coordination is of utmost importance in management for several reasons:

1. Optimal Resource Utilization:

 Coordination ensures that resources, including human resources, time, and

materials, are used efficiently. By avoiding duplication of efforts and


minimizing conflicts, coordination helps in optimizing the utilization of

resources.
2. Conflict Resolution:

 In a complex organizational structure, different departments or individuals

may have conflicting goals or interests. Coordination helps in identifying and


resolving these conflicts, fostering a harmonious working environment.

3. Achieving Organizational Objectives:

 Effective coordination aligns the activities of various departments or units with


the overall goals and objectives of the organization. It ensures that everyone is

working towards a common purpose, contributing to the achievement of


organizational objectives.

4. Enhanced Communication:

 Coordination requires clear and open communication channels. This not only
helps in sharing information but also facilitates better understanding among

different parts of the organization. Improved communication reduces


misunderstandings and promotes a cohesive work environment.

5. Improved Decision-Making:

 Coordination involves bringing together different perspectives and expertise.


This diversity of input can lead to better-informed decision-making. Collective

decision-making, facilitated by coordination, often results in more


comprehensive and effective solutions.

6. Increased Efficiency and Productivity:

 Coordinated efforts prevent bottlenecks and streamline processes, leading to

increased efficiency and productivity. When tasks are synchronized and


interdependencies are managed effectively, the overall output of the

organization improves.

7. Adaptability to Change:

 Organizations operate in dynamic environments where change is inevitable.

Coordination helps in adapting to changes by ensuring that adjustments in


one area are communicated and integrated seamlessly across the

organization.
8. Employee Morale and Motivation:

 Clear coordination and communication contribute to a positive work culture.

When employees understand how their individual efforts contribute to the


larger organizational goals, it can boost morale and motivation.

9. Customer Satisfaction:

 Coordinated efforts lead to smoother and more efficient customer service.


When different departments work together seamlessly, it positively impacts

the customer experience, leading to increased satisfaction and loyalty.

COORDINATION

Defined by Mcfarland, “Coordination is the process whereby an


executive develops an orderly pattern of group efforts among his
subordinates and secures the unity of actions in pursuing a common
purpose.”

Principles of Effective Coordination


As coordination plays a vital role in the organization, every manager
tries to maintain good collaboration with other executives which helps in
the growth of the organization. That's the reason managers need to
understand and implement some principles to attain effective
coordination. Mary Parker Follett has given a set of principles of
effective coordination.

1. Early Stage:- This is the most important principle of coordination, which


specifies that the coordination should start at an early stage or initial
stage of the organization. If proper coordination has been done before
the planning system, we can provide effective plants that automatically
develop the name and fame of the organization.
2. Personnel Contract:- Coordination itself is a process involved with
human resources. If the direct contact of personnel is implemented, it
eradicates Several conflicts and misunderstandings. Face-to-face
communications, group discussions, grievances, and settlement
methods come under this principle.
3. Continuity:- It is the most important principle of coordination. Because
it is a continuous process and cannot be left or restricted to some
activities. The entire organization requires coordination around the
clock.
4. Reciprocal Relationship:- It is the best principle of effective
coordination. Because the coordination will be in a two-way direction. If
the purchasing department works with the sales department, the sales
department again needs to work with the finance department. Similarly,
the communication I'm the influence but also done in the same way.
Every person needs to communicate with another person, and if one
person influences the other, he might be influenced by any third person.
So the coordination should be reciprocally also.
5. Dynamism:- The process, principles, and techniques of coordination
should not be static. Based on the requirements and the scenarios, it
keeps on changing according to the context spontaneously.
6. Simplified Organization:- This principle also achieves effective
coordination. It is merely like a divide and rule policy. If the size of the
organization is too large, it can be divided into several departments, and
each department should have a coordinator or coordination head. He
will look after all the collaborations, delegations, etc.
7. Self-Coordination:- This principle explains that expecting coordination
from other departments is as essential as maintaining the same thing in
our department. It is like giving respect and taking respect. Initially, if we
are perfect, then we can expect the same thing from others. So self-
coordination is the initial measure or principle of effective coordination.
8. Clear-Cut Objectives:- the objectives and standards were set by high-
level management. These objectives should be properly facilitated and
create awareness of all the departmental heads and other employees.
All the employees have a clear idea of what they need to achieve; then
they can work according to that.
9. Clear Definition of Authority and Responsibility:- The high cutter
employees should explain and define the authorities and responsibilities
to the respected person, and it should be explained to all the lower-level
employees. Every employee needs to understand to whom he needs to
report and what are his responsibilities. This kind of coordination is
significant for a healthy organization.
10. Effective Communication:- Communication is the basic principle
of coordination. Clear and proper communication avoids several
problems and provides multiple solutions for a single problem. So
proper communication should be I'm graduating within the staff, which
helps to exhibit their skills

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