Community Development Project

On
Cyber Security Awareness Drive through WNS Cares Foundation

Submitted by: Kunal Sharma

Registration Number: 12409556

In partial fulfillment for the requirements of the award of the degree of

Bachelor of Technology(Computer Science and Engineering)

Lovely Professional University Phagwara, Punjab

Certification by the NGO regarding the Student Project

This is to certify that the Mr. Kunal Sharma carried out the project titled
“Cyber Security Awareness Drive through WNS Cares Foundation”
under the supervision of the NGO representative in our organization.
It is further certified that he spent a minimum of 30 hours on the Project
and his contribution because of the Project undertaken has been significant
in educating community members on crucial digital safety practices,
improving awareness regarding cyber threats, and promoting responsible
online behaviour across different age groups.
1. Introduction
The project was designed in response to a vital and growing need for cyber
security awareness in our community. In a predominately digital-first world,
people of all ages are increasingly exposed to advanced online threat attacks
and yet the basic knowledge of how to be safe online is still quite limited. This
Community Development Project proposes to close that gap, by creating and
sharing makes and easy information on cyber hygiene. Our project revolved
around a "train the trainer" program, where we taught 40 students about key
elements of cyber security using the CyberSmart curriculum by collaborating
with WNS CARES FOUNDATION, and these student ambassadors took action
to put their learning into practice. This initiative sought not only to share
important information but also instill social responsibility and gain practical
communications skills for the student volunteers, which were the core
objectives of the course.

2.Problem Identification and Cause of the Problem

Problem: There are a significant number of threats from cyber incidents

including online financial fraud, data theft, and cyberbullying that students and
the general public face in the local community.

Cause: The problem originates from the general lack of formal instruction and
hands-on experience in cyber security. Digital tools are dominant in people's
lives, but there is no standard direction around safe online behaviours. This
leads to a lack of password hygiene good (or known) password choices,
inability to spot phishing attempts, and forgetting that, once posted online,
personal information can be shared with no limits.

3. Objective to be achieved

The goal of this project was to establish a culture of cyber safety by educating
and empowering students to become advocates for their communities. The
initiative focused on recruiting and training student volunteers from a local
tuition center and other locations, such as Randhawa Hospital, to build their
understanding of key cyber security concepts. These included safe social media
practices, cyberbullying, financial security, public internet usage, and cyber
grooming.
The campaign aimed to help participants identify online threats like phishing,
fake messages, and malware; use strong, unique passwords and two-factor
authentication; and adopt safe browsing habits and content verification
techniques. Additionally, topics such as digital addiction and cyberbullying
were addressed to build resilience and awareness.
Ultimately, the project not only sought to inform but to empower individuals to
share their knowledge, creating a multiplier effect of cyber security awareness
across their communities.

4. Various Steps Taken to Achieve the Objectives

To meet the stated objectives, I followed a structured and practical approach
throughout the one-month project duration. The process was designed to be
community-focused, simple to execute, and impactful across various levels of
awareness and digital literacy.

a. Collaboration with WNS Cares Foundation

I registered with the WNS Cares Foundation and enrolled in their CyberSmart
digital safety awareness program. This gave me access to high-quality training
material, including short and engaging videos on key topics like password
protection, phishing, social media safety, cyberbullying, and online fraud. I
thoroughly reviewed this material and created a custom learning plan by
selecting the most relevant videos and translating them into interactive,
discussion-based sessions for my local audience.

b. Selection of Participants
I identified and invited 40 participants from my local community. The group
was diverse—it included students, homemakers, and working adults, each with
different levels of digital exposure. Some had basic knowledge of mobile
phones and social media, while others were completely unfamiliar with
concepts like phishing or digital identity theft. This diversity made the sessions
more inclusive and enriched peer-to-peer learning during group discussions.

c. Session Planning and Delivery

I organized the training in multiple small group sessions to ensure better
engagement. Each session focused on one or two topics and included:
 • Short, topic-specific educational videos from the CyberSmart portal
• Real-life Indian examples, such as fake UPI links, OTP scams, and
misuse of social media photos
• Live demonstrations, like changing privacy settings on WhatsApp or
identifying a phishing email
• Open Q&A discussions after every topic to clear doubts
• Interactive activities and storytelling, especially to explain concepts like
cyberbullying and digital addiction in a relatable way
The sessions were kept simple, free of jargon, and fully interactive. Even those
with minimal digital experience could follow along and contribute.

d. Materials Distribution
To ensure that the key takeaways stayed with the participants, I created easy-to-
understand tip sheets summarizing the top safety tips from each session. These
handouts were prepared in the local language, using large fonts, minimal text,
and relevant icons to make them accessible for everyone. Participants took
these home to refer to and share with family members.

e. Feedback and Impact Monitoring

At the end of the training period, I circulated a short feedback form to
understand the impact of the sessions. The feedback showed that most
participants had learned at least three new concepts they weren’t aware of
before, such as the importance of two-factor authentication or how to spot
suspicious links. Many admitted that they had previously used weak passwords
or shared personal information online without thinking.
Some even shared how they had already started applying the tips, like updating
their passwords, avoiding unsecured public Wi-Fi, and talking to their children
or parents about safe social media use.

f. Encouraging Peer Learning and Community Sharing

One of the most important steps was motivating participants to become digital
safety ambassadors in their homes, workplaces, and friend circles. I encouraged
them to share what they had learned, whether it was how to report online
harassment or how to set a strong password. This peer-learning approach helped
amplify the message beyond just the training group.
Some participants even volunteered to help conduct future sessions or spread
awareness in nearby schools and community groups.

This step-by-step approach not only ensured effective knowledge delivery but
also promoted a community-driven model of digital safety awareness, where
each participant took ownership of spreading the message further. The
combination of engaging content, relatable delivery, and local language material
made the sessions meaningful and impactful.

5. Geo Tagged Pictures

6. Effectiveness of the Project
Effectiveness of the Project The effectiveness of the project's impact came
through the experiences of the participants in their engagement level, change in
behaviour, and enthusiasm exhibited throughout the training sessions.
Participants reported they were unaware of how vulnerable their online habits
were—primarily using public hot spots or sharing details of their lives on social
media. After the sessions, the majority of participants had adopted safer online
practices such as changing their passwords, being cautious when clicking on
links from unknown sources, and limited asking for their social circle to stop
over-sharing on social media sites.

The participants appreciated the many visual elements and the opportunity to
connect with the material by using real-life situations. Many participants shared
how they had "been had" by spam calls or a suspicious message before the
session and now felt much more capable of recognizing them in the future.

Participants told me that the simple handouts from the sessions were taken
home, put up on walls, or shared it with those in their household. This initiative
had concrete learning extending past the direct audience. Some participants
even followed up in the days after with phone calls or messages to ask me
questions about the training sessions, again, supporting the idea that the project
had lasting effects.
The training ultimately was, "successful," as it aimed to build cyber-awareness,
in hopes of establishing a safer digital environment at a grassroots level.

7. Identified Societal Problems

1. Lack of Basic Digital Literacy:
Despite increasing smartphone and internet usage, a large segment of the
community lacks foundational knowledge about online threats. Many users are
unaware of basic cybersecurity measures, making them easy targets for scams,
phishing, or data theft.
2. Normalization of Cyberbullying and Misinformation:
Cyberbullying and fake news have become increasingly common, especially
among younger users. However, due to limited awareness and absence of
dialogue around these topics, many do not realize the mental and emotional
damage they can cause or the role each user plays in curbing misinformation.
8. Conclusion
Working on this project has been a learning experience, and the chance to
facilitate real change. I shared more than just information on cyber safety, I
engaged them in impactful conversations around how technology affects our
lives, and the way we interact with each other every day. It was rewarding to
see them engage with the discussions, ask questions, and then apply the
learnings for a sense of purpose that only the academic context cannot provide.

I think it is the growth mindset that really drove home for me the difference
between digital awareness and digital literacy. One major take away is that
people don't need to know the technical aspects that demonstrate knowledge,
they need to know the mindset. People need to know when they see the signs of
online danger; the responsibility that comes with sharing responsibility as well
as the few simple steps they can take to protect themselves and others. More
importantly, it is the way information is delivered, shared and circulated in
practice, rather than a perfect, pristine example that carries weight and impact.

As a result of the support of the WNS Cares Foundation and access to

structured tools for training, I was able to provide relevant guidance with a
practical focus in the context of a community. This project has motivated me to
take this project further stretching the community out to engage into the schools
and other low-tech areas that need the awareness. Promoting safe digital habits
is not simply a project objective - it is a societal responsibility we must all take
seriously.
 Sheet1

S.No. Name Gender Mobile Number Aadhar Card Number

1 Kunal Sharma Male 7973433916 Not shared due to privacy Concerns
2 Grav Sharma Male 8360264136 Not shared due to privacy Concerns
3 Gurwinder Singh Male 9888770952 Not shared due to privacy Concerns
4 Navjot Male 9417908883 Not shared due to privacy Concerns
5 Pardeep Male 9646832319 Not shared due to privacy Concerns
6 Navneet Male 9646832319 Not shared due to privacy Concerns
7 Jobanpreet Singh Male 7717677243 Not shared due to privacy Concerns
8 Pritam Male 9877625633 Not shared due to privacy Concerns
9 Ruhaan Male 9888234371 Not shared due to privacy Concerns
10 Prianshi Sharma Female 9876708700 Not shared due to privacy Concerns
11 Radhya Bhalla Female 8699564813 Not shared due to privacy Concerns
12 Amritpreet Kaur Female 7837920890 Not shared due to privacy Concerns
13 Kushaldeep Kaur Female 9888355044 Not shared due to privacy Concerns
14 Arjun Sharma Male 9815468567 Not shared due to privacy Concerns
15 Sahibjit Male 8054543169 Not shared due to privacy Concerns
16 Nitish Kumar Male 9872106146 Not shared due to privacy Concerns
17 Tanish Male 9872106146 Not shared due to privacy Concerns
18 Abhay Male 7508409927 Not shared due to privacy Concerns
19 Gurnaz Kaur Female 8427668734 Not shared due to privacy Concerns
20 Anil Bora Male 7009177143 Not shared due to privacy Concerns
21 Daler Singh Male 8284833083 Not shared due to privacy Concerns
22 Kishan Male 7906053963 Not shared due to privacy Concerns
23 Vinod Kumar Male 8091726717 Not shared due to privacy Concerns
24 Anil Male 7249928423 Not shared due to privacy Concerns
25 Gurpreet Kaur Female 7529097687 Not shared due to privacy Concerns
26 Meenakshi Female 7986288780 Not shared due to privacy Concerns
27 Jasbir Kaur Female 7710177638 Not shared due to privacy Concerns
28 Sarabjeet Kaur Female 9779667388 Not shared due to privacy Concerns
29 Kuldeep Singh Male 7837643722 Not shared due to privacy Concerns
30 Rajinder Male 9888285335 Not shared due to privacy Concerns
31 Sarbjeet Female 9646019482 Not shared due to privacy Concerns
32 Harpreet Singh Male 7508502073 Not shared due to privacy Concerns
33 Subhash Male 8627861157 Not shared due to privacy Concerns
34 Anil Kumar Male 8449314560 Not shared due to privacy Concerns
35 Walia Male 7986818363 Not shared due to privacy Concerns
36 Rakesh Kumar Male 9872242920 Not shared due to privacy Concerns
37 Dayal Singh Male 9501055393 Not shared due to privacy Concerns
38 Chander Rai Male 7986808709 Not shared due to privacy Concerns
39 Shamsher Male 9417128536 Not shared due to privacy Concerns
40 Dr. Vikash Male 9888057777 Not shared due to privacy Concerns
41 Divyam Sharma Male 7009465172 Not shared due to privacy Concerns
42 Jawala Singh Male 9878957605 Not shared due to privacy Concerns
43 Vaishnavi Devi Female 6284941185 Not shared due to privacy Concerns
44 Yuvraj Male 9417178908 Not shared due to privacy Concerns

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