Read This First

Creo Parametric®
12.4.0.0
Copyright © 2025 PTC Inc. and/or Its Subsidiary Companies. All Rights Reserved.

Copyright for PTC software products is with PTC Inc. and its subsidiary companies (collectively “PTC”), and
their respective licensors. This software is provided under written license or other agreement, contains
valuable trade secrets and proprietary information, and is protected by the copyright laws of the United States
and other countries. It may not be copied or distributed in any form or medium, disclosed to third parties, or
used in any manner not provided for in the applicable agreement except with written prior approval from
PTC. More information regarding third party copyrights and trademarks and a list of PTC’s registered
copyrights, trademarks, and patents can be viewed here: https://www.ptc.com/support/go/copyright-and-
trademarks

User and training guides and related documentation from PTC are also subject to the copyright laws of the
United States and other countries and are provided under a license agreement that restricts copying,
disclosure, and use of such documentation. PTC hereby grants to the licensed software user the right to make
copies of product documentation and guides in printed form, but only for internal/personal use and in
accordance with the license agreement under which the applicable software is licensed. Any copy made shall
include the PTC copyright notice and any other proprietary notice provided by PTC. Note that training
materials may not be copied without the express written consent of PTC. This documentation may not be
disclosed, transferred, modified, or reduced to any form, including electronic media, or transmitted or made
publicly available by any means without the prior written consent of PTC and no authorization is granted to
make copies for such purposes.

UNITED STATES GOVERNMENT RIGHTS

PTC software products and software documentation are “commercial items” as that term is defined at 48 C.F.
R. 2.101. Pursuant to Federal Acquisition Regulation (FAR) 12.212 (a)-(b) (Computer Software) (MAY 2014)
for civilian agencies or the Defense Federal Acquisition Regulation Supplement (DFARS) at 227.7202-1(a)
(Policy) and 227.7202-3 (a) (Rights in commercial computer software or commercial computer software
documentation) (FEB 2014) for the Department of Defense, PTC software products and software
documentation are provided to the U.S. Government under the PTC commercial license agreement. Use,
duplication or disclosure by the U.S. Government is subject solely to the terms and conditions set forth in the
applicable PTC software license agreement.

PTC Inc., 121 Seaport Blvd, Boston, MA 02210 USA

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Directory of Online Information
• Creo Help Centers
• Creo View Clients and Toolkits Software Matrix
• eSupport
• Creo 12 Hardware Notes
• Reference Documents
• Technical Support Search
• Update Advisor

• What’s New? Click the link below:

○ Creo Parametric

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Creo 12.4.0.0 Is Available for
Installation
..................................................................................................................................5
Installation ..................................................................................................................5
System Requirements and Hardware Certification Information........................................6
Asian and European Languages...................................................................................7
OpenGL Library ..........................................................................................................7
Upgrading Versions of Java..........................................................................................7
Support for JAVA 21 and OpenJDK Amazon Corretto.....................................................8
Storage and Order of Customized Settings for the Creo User Interface............................8
Recommendation for Configuration Files and Working Directories...................................9
Default Embedded Browser in Creo ..............................................................................9
Universal Browser Utility ..............................................................................................9
Creo Help Center—Help, What’s New, Tutorials, Reference Documents..........................9
PTC Learning Connector ...........................................................................................10
Information Related to Windchill .................................................................................10
Creo Parametric TOOLKIT Is Updated to Support the Multibody Environment................10

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Creo 12.4.0.0 is a scalable suite of interoperable, right-sized design applications
for users across the enterprise to more easily participate in and contribute to the
product design process. With these applications, companies can bring better
products to market faster by improving processes such as concept design, detailed
design, and verification and validation.

Installation
Creo 12.4.0.0 is packaged with the PTC License Server powered by FlexNet
Publisher 11.19.6.1. PTC recommends that you upgrade your PTC License Server.

Windows Update for C Runtime Is Required for Creo 12.4.0.0

Creo 12.4.0.0 is built with Microsoft Visual Studio 2022 (VS2022), which is a
compiler change.

Using the Creo Installation Assistant

For Creo 12.4.0.0 and later, use one of the two executables available on your
installation media to launch the Installation Assistant:
1. setup.exe—Launches the Creo Installation Assistant for the following
operations:
• Installs or upgrades your Creo installation for the following cases:
○ Uses an existing node locked license file for the installation.
○ Specifies an already installed license server to use.
◆ Specify a license server with the format: 7788@<server_
name>.
◆ Specify a triad license server with the format: 7788@<server1_
name>; 7788@<server2_name>; 7788@<server3_
name>.
• Reconfigures node locked licenses for an existing installation.
• Generates a node locked license file using an SON (Sales Order Number)
for a node locked license.
2. install_license_server.exe—Launches the Creo Installation
Assistant for the following operations:
• Installs a license server for the following cases:
○ Uses an existing license file.
○ Generates a simple license file to install a single license server using an
SON (Sales Order Number) for a license server.
○ Generates an advanced license file to install a triad license server using
an SON for a triad license server or uses an existing triad server license
file.

Creo 12.4.0.0 Is Available for Installation 5

For the most up-to-date installation information, see the Creo Installation and
Administration Guide on the Reference Documents page or click File ▶ Help ▶
Reference in the application.

Licensing Alternatives for Existing Customers

Existing customers can alternatively use the online licensing tools to request an
updated license pack via e-mail for installation on an existing PTC License Server.
To run Creo 12.4.0.0, your PTC license pack must have updated licenses at
version 43.0. See License Management.

G-Post
In addition to the current solution for NC in Creo Parametric 12.4.0.0, there is also
support for G-POST V6.7 P17 from Austin N.C., Inc.

System Requirements and Hardware

Certification Information
Visit the Creo 12 Hardware Notes page for Creo 12.4.0.0 for current, detailed
system requirements and certified hardware configurations.
PTC Product Release that is Interoperable with
Creo 12.4.0.0
Creo Progressive Die Creo Progressive Die 18.0.0.0
Creo Schematics Creo Schematics 8.0 and later releases.
Creo View Product Family: Creo Creo View 12.0 and later releases.
View and Creo View ECAD, Creo Note
View ECAD Compare, Creo View
• A seat of Creo Parametric is a
Express, and Creo View Adapters
prerequisite for the Adapter.
• For information about the latest (11.1)
Clients and Adapters, see the Creo
View Clients and Toolkits Software
Matrix and the Creo View Adapters
Software Matrix for details.
Windchill Creo 12.4.0.0 is supported with Windchill
12.1.2.15 and later, with Windchill
13.0.2.4 and later, and with Windchill
13.1.0.1 and later. See the note that
follows.

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 Note
• For specific information on Windchill compatibility, refer to the Creo Data
Management Compatibility Roadmap.
• Before upgrading from one major release to another of Creo, transfer files
from your workspaces to avoid the loss of any local changes during the
process.
• Using Creo 12.4.0.0 and later versions for the publishing of server side
viewables may require the Windchill server to be updated to a minimum
CPS level. Refer to the Creo-Windchill Compatibility document for
additional details.

Asian and European Languages

Depending on the Creo application, the user interface and documentation are
translated to varying degrees into French, German, Italian, Japanese, Korean,
Russian, Simplified Chinese, Spanish, Traditional Chinese, and Brazilian
Portuguese. A detailed list of translated materials is available in the matrix Creo
12 Language Support.

OpenGL Library
Creo 12.4.0.0 uses advanced OpenGL 4.3 capabilities that improve the overall
display and graphics performance of Creo. To take advantage of this enhancement
and for overall improved display and graphics performance, Creo 12.4.0.0
requires graphics cards which support OpenGL 4.3 or later. PTC recommends you
consult with your hardware manufacturer or graphics card vendor.

Upgrading Versions of Java

Java is not installed with the installation of the Creo application. Java is only
required if you are using J-Link, Java Object Toolkit, Creo Product Insight
connected to ThingWorx or Windchill PLM Connector. You can use your existing
installation of Oracle Java, but will require Java version 17 for Creo 12.4.0.0.
If Java version 17 is not installed, then a message appears during the installation.
The message notifies you that your version of JRE (Java run time environment) is
out of date and recommends installing the latest version of Java 17 to optimize
performance.

Creo 12.4.0.0 Is Available for Installation 7

Support for JAVA 21 and OpenJDK
Amazon Corretto
Along with the existing Java 21 provided by Oracle, PTC provides support for
Amazon Corretto OpenJDK. The version of Amazon Corretto follows the
standard JAVA support matrix for Creo. You can refer to the Platform Support
notes at Creo Future Platform Support Summary page to see details about the Java
versions supported by PTC.
You must install one of the following Java 21 JDK distributions:
• Oracle Java —Creo detects and uses the installed version automatically.
• Amazon Corretto —If you install Amazon Corretto JAVA 21, then set the
environment variable PRO_JAVA_COMMAND to point to the location of the
installed JAVA 21 package.

Storage and Order of Customized

Settings for the Creo User Interface
You can customize various aspects of the user interface for your Creo application,
including those in the list below:
• Ribbon
• Quick Access Toolbar
• Shortcut Menus
• Keyboard Shortcuts
• Graphics Toolbar
• Window layout
In all applications, unless the environmental variable, PTC_WF_ROOT is set,
customization settings for the user interface are automatically stored in the profile
directory of the user’s operating system in one of the locations listed below:
• When not connected to Windchill PDMLink, the file is created in
%APPDATA%\PTC\ProENGINEER\Wildfire\.wf\.Settings\
creo_customization.ui
• When connected to Windchill PDMLink, the file is created in the %PTC_WF_
ROOT%\.Settings folder.
When the Creo application starts, customization settings are applied from the
following locations in this order:
• Application load point directory:
<creo_loadpoint>\F000\Common Files \text\creo_<app>_
admin_customization.ui\

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• User’s profile directory
• Application startup directory, if the configuration option load_ui_
customization_run_dir is set to yes.
Refer to Support article CS37185 for details.

Recommendation for Configuration Files

and Working Directories
When your Creo application starts, stored configuration options from the
config.pro file or the config.sup file, or from both files, are applied from
the same locations and in the same order as they were in Creo 9.0.
In Creo 12.4.0.0, to improve the display quality and enhance the out-of-the-box
experience, PTC has changed the default values for a set of configuration options.
For more information on the changed options and the new values, see Support
Article CS402384.

Default Embedded Browser in Creo

Chromium is the default embedded browser for Creo 12.

Universal Browser Utility

Starting with Creo 12, PTC now provides a Universal Browser utility that allows
you to install and update the Chromium Embedded Framework (CEF) to the latest
available version, to resolve any discovered vulnerabilities. A platform upgrade is
no longer required and the ptcuniversalbrowser.msi installer will
directly upgrade the CEF version without affecting the Platform.

Creo Help Center—Help, What’s New,

Tutorials, Reference Documents
Help Centers are available on ptc.com or you can download a Help Center for a
local installation. Refer to the Creo Installation and Administration Guide. The
Help Center provides access to the Help, including What’s New for your
application and to other resources such as free tutorials, Reference Documents,
and the Creo Community. To open a Help Center, click in your application.
Alternatively, you can learn about user interface items with context-sensitive Help
using the F1 key. To access reference information such as the Creo Installation
and Administration Guide, click File ▶ Help ▶ Reference from your application or
browse through Reference Documents.

Creo 12.4.0.0 Is Available for Installation 9

PTC Learning Connector
The PTC Learning Connector for Creo, available by clicking in Creo
Parametric, provides context-sensitive recommendations for topics, articles, and
videos as you work. You can search the PTC Learning Connector using one or
more keywords.
By default, the Learning Connector is active. To disable the Learning Connector
set the configuration option enable_learning_connector to no.

Information Related to Windchill

Single Sign On (SSO) Authentication
The embedded browser for Creo supports authentication to a Windchill server that
is configured for SAML 2.0 single sign-on (SSO) authentication. If you
previously authenticated with a standalone web browser, you will see an
additional login request from the embedded browser for Creo.

Creo Parametric TOOLKIT Is Updated to

Support the Multibody Environment
The Creo TOOLKIT environment supports concepts for multibody part design.
Introduced as part of Creo Parametric 7.0, you can create parts that contain one or
more geometric bodies. Bodies contain only solid geometry. Nonsolid entities,
like datums, curves, and quilts, are not contained in any body. Bodies typically
contribute to the mass properties of the model and you can perform geometric
operations on the bodies, such as splitting a body or merging with other bodies.
You can also select bodies as references for features. For more information on the
multibody functionality refer to the Creo Parametric Help. The existing Creo
TOOLKIT applications continue to work seamlessly for legacy models and
models having a single body. However, you must upgrade your toolkit
applications in Creo Parametric 8.0 to support the multibody environment. Creo
TOOLKIT is updated as follows to support the multibody environment:
• APIs are added
• Some APIs are deprecated and are superseded by new APIs
• Implementation of existing APIs is updated. No visible changes in Creo
TOOLKIT APIs
• Element trees are added to support new multibody features
• Some existing element trees are updated
• Some enumerated data types and their values are updated

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• Existing structures are updated
Refer to the chapter, Migrating to the Multibody Environment, in the Creo
Parametric TOOLKIT 12 User’s Guide to understand the impact due to these
changes and then update your Toolkit applications as appropriate.

Creo 12.4.0.0 Is Available for Installation 11