INTRODUCTION
NAME=HITESH PRAVIN WAGH
STD=9th , DIV=A
ROLL NO =13
SUBJECT=IT
TOPIC=BPM INDUSTRY (SUBJECT ENRICHMENT
ACTIVITY)
DATE=22/07/2021
WHAT IS BPM ?
BUSINESS PROCESS MANAGEMENT (BPM) IS THE DISCIPLINE
IN WHICH PEOPLE USE VARIOUS METHODS TO DISCOVER, MODEL, ANALYZE,
MEASURE, IMPROVE, OPTIMIZE, AND AUTOMATE BUSINESS PROCESSES.[1][2]
ANY COMBINATION OF METHODS USED TO MANAGE A COMPANY'S BUSINESS
PROCESSES IS BPM.PROCESSES CAN BE STRUCTURED AND REPEATABLE OR
UNSTRUCTURED AND VARIABLE. THOUGH NOT REQUIRED, ENABLING
TECHNOLOGIES ARE OFTEN USED WITH BPM. WITH OVER 17,000 FIRMS AND
AN EMPLOYEE STRENGTH OF 1.2 MILLION, THE BUSINESS PROCESS
MANAGEMENT (BPM INDUSTRY IN INDIA IS THE LARGEST IN THE WORLD,
GENERATING REVENUE CLOSE TO $32.5 BILLION A YEAR, THE NATIONAL
ASSOCIATION OF SOFTWARE AND SERVICES COMPANIES (NASSCOM) SAID ON
THURSDAY.
SERVICES OF BPM INDUSTRY
• (a) BPO service providers in India invest a lot of money in the new
technologies. the ensures to provide error-free service. They are
investing in quality software and hardware to give us better
performance.
• (b) Government of India is also providing then backbone support to
them. The government provides the necessary infrastructure and
logistical support to them to make their work easy
• (c) BPO Industry in India is highly developed and they are capable of
giving us quality service. They are trying to become more and more
advance.
STRUCTURES OF IT BPM
INDUSTRY
• a) Multinational Companies (MNCs): Those companies whose
headquarter is in outside India but are operating their work in many
locations worldwide is called Multinational companies. These
companies provide a number of jobs.
• b) Indian Service Providers (ISPs): ISPs are those providers
whose operations are in India. Most of these organizations have their
headquarters in India and all the jobs done by them from India.
• c) Global In-house Centers (GIC): GIC organisations work for the
parent company they have to fulfill the parent company's work
DISADVANTAGES OF BPM
INDUSTRY
• It does not allow for processes to be repeated .
• It tends to limit innovations due to its highly rigid
framework.
• Its structure does not allow flexibility for employees to
work on
Solution in whatever way they deem fit
BENEFITS OF BPM
• 1) Improved Business Agility.
• 2) Increased Efficiency.
• 3) More Complete Visibility.
• 4) Ensured Compliance and Security.
• 5) Easier Transfer of Business Knowledge.
• 6) Increased Opportunities for Continuous Improvement.
BPM LIFE CYCLE
STAGES OF BPM LIFE CYCLE
1. Planning and strategic alignment
2. Process analysis
3. Process design
4. Implementing the process
5. Process monitoring
6. Process refinement
SOFTWARES OF BPM
• Kissflow. Kissflow is a no-code BPM software that truly establishes a
digital workplace.
• Processmaker. Processmaker is a low-code BPM and workflow
solution that lets you design, automate, and deploy business
processes.
• Nintex.
• Bizagi.
• Bpm'online
IMPORTANCE OF BPM
• BPM enables organizations to align business
functions with customer needs, and helps
executives determine how to deploy, monitor and
measure company resources. When properly executed,
BPM has the ability to enhance efficiency and
productivity, reduce costs, and minimize errors and risk
– thereby optimizing results.
OPPORTUNITIES OF BPM
• If you are an experienced professional from IT or another
sector wanting to join the BPO/KPO industry, you may check
out positions in the following divisions: Operations
Management, Content Management, Research and
Analytics, Legal Services, Training and Consultancy
and Data Analytics.
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