Motive Reviews & Product Details

I really appreciate how the Motive system effectively prevents the use of cell phones in company vehicles, ensuring safer driving practices. The monitoring capabilities, especially the in-cab and front-view cameras, are indispensable features for us. They provide crucial real-time insights and help in tracking and possibly preventing accidents. The system’s ability to comprehensively monitor so many different aspects of vehicle activity and safety is absolutely a standout feature for our fleet management needs. I find the process of setting up the system straightforward once you've familiarized yourself with it, allowing the transition and implementation to go smoothly. Furthermore, I am thoroughly impressed with its overall efficiency that has influenced our decision to continue using the system confidently. This combination of safety, monitoring, and ease of setup makes Motive an invaluable tool in our operations, earning it a top recommendation score from me. Review collected by and hosted on G2.com.

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I appreciate how Motive effectively addresses key aspects of our operations, especially in monitoring safety events and ensuring compliance with regulations. It's been instrumental in reducing our hours of service violations and managing other harsh events by about 20% in the last year or two. This improvement has also contributed to better fuel economy for our drivers. I admire the ease of use of Motive, as well as its smooth setup process and the seamless updates and upgrades we have undergone. The robust data availability and intuitive interface have been crucial in streamlining our processes. Additionally, the excellence of Motive's customer service stands out as a significant factor for me, contributing to our confidence in repurchasing their service in the future. Review collected by and hosted on G2.com.

I dislike the repeated need for drivers to log out and log back in to resolve issues with service-related updates. It disrupts workflow and could be streamlined for a more efficient user experience. Review collected by and hosted on G2.com.

I appreciate how Motive simplifies tracking employees' vehicle locations and enhances safety monitoring through safety events. The inclusion of road-facing and driver-facing cameras is particularly beneficial for accident investigation. Setting up the system was not difficult because it was well-established, and I find it very easy and intuitive to use. The dashboards and reporting features enable us to receive real-time safety event notifications via the mobile app or emails, which is extremely convenient. Motive allows us to effectively track inventory and monitor where our employees are, providing valuable operational insights. Additionally, I find the ease of installation and setup, along with the user-friendly interface of the dashboard, very appealing. These aspects significantly contribute to the overall efficiency of our operations. Review collected by and hosted on G2.com.

I find some of the reporting features and analytics difficult to use. There's a lot of information available, but the challenge lies in extracting the necessary data in a clear and concise manner. Review collected by and hosted on G2.com.

I appreciate how Motive provides a straightforward structure that significantly eases our monitoring processes and ensures compliance with all necessary FMCSA rules. This feature is crucial for our operations as it helps us effectively manage and ensure that we adhere to industry standards and regulations. Additionally, I find the user experience to be generally positive, with screens designed to be easy to read and the necessary information easily accessible, which enhances our operational efficiency. The positive user experience combined with the compliance benefits makes me confident in its use. Review collected by and hosted on G2.com.

I found the initial setup of Motive to be quite challenging and required a lot of support from their side. Additionally, the platform needs improvement in handling disconnect cases with our drivers—it seems difficult to manage without having the right personnel in place, making it tough to check these issues efficiently. Review collected by and hosted on G2.com.

What stands out the most is its AI-powered dashcams and driver safety tools, which help reduce accidents and improve accountability. The platform is easy to use, offers real-time GPS tracking, and makes compliance with regulations much simpler. One of the biggest upsides is how it combines safety, maintenance, and operations in a single system—making fleet management more efficient and cost-effective. It’s a smart choice for companies looking to boost productivity and keep their drivers safe. Review collected by and hosted on G2.com.

While Motive is a solid platform overall, one issue I’ve noticed is that it can be a bit slow at times. The app sometimes lags or takes a while to load certain features, which can be frustrating—especially when you’re trying to access important info quickly. It would be great to see improvements in speed and responsiveness in future updates. Review collected by and hosted on G2.com.

The most helpful things about Motive would be the ability to see where our drivers are in case of breakdowns, emergencies and those types of scenarios. I like the ability to be able to pull up documents based on their criteria and date of upload as well- independently and in groups of each driver. Another great feature is the ability to see how long until the driver arrives at their next destination. That has been very helpful daily! Review collected by and hosted on G2.com.

One downside I have noticed is that sometimes the Fleet View does lag a bit and will show my driver out in the middle of nowhere, when in fact they are doing 69 on the freeway somewhere. It's not very often, but does happen Review collected by and hosted on G2.com.

The ability to access my Fleet Anytime I need to and the ability to have alerts sent to drivers, managers and myself for safety concerns. Motive has great pricing as well, they work with your needs and are there to help you when you need. Review collected by and hosted on G2.com.

I would like to see the updates come out a little faster. When they roll out new updates I think if they gave out those dates before hand would be beneficial. For example the new August 2023 Roll Out of new Drivers scores, we didn't know exactly when those updates were going to roll out, I had to reach out to support to get the answer. Review collected by and hosted on G2.com.

I think our favorite part about the Motive system is that the camera, gps and e-log system is all in the same place. Our operations team can see what they need to see in one place which is great. The videos can be viewed and downloaded very quickly which is great when accidents do occur. We have had several incidents that other vehicles were at fault and we were able to get a copy of the video to an officer right then. Review collected by and hosted on G2.com.

Our only issue has been with the solar powered asset trackers. After our 3rd year with Motive we switched to the battery powered Asset Minis. They work great for the most part, but we did have to replace half of ours due to battery issues. We are hoping once these are swapped out we won't have anymore issues. Review collected by and hosted on G2.com.

I am a big fan of using Motive software fleetwide, to hold not only myself but the rest of our team accountable for their actions behind the wheel of fleet vehicles. Real time AI monitoring provides feedback that beats any "after action review". Highlights include seatbelt, drowsiness, and distracted driving monitoring. Real-time audio coaching shows consistent improvement, in a reduction of event alerts fleetwide. Review collected by and hosted on G2.com.

Downsides are that the camera must be placed in a manner that does somewhat block the drivers field of view, in light vehicles. Heavy unit camera placement is ideal, but light vehicle camera placement/size could stand some improvement. Another downside is there is currently no ability to focus/minimize event camera footage to a select group; it's all or nothing. I'd like the ability to see what my team is doing, without other personnel who manage other divisions, being able to see my group. Having "direct-report" camera footage option would be ideal. Review collected by and hosted on G2.com.

I am an everyday user of Motive enjoying the ease of use and user-friendly interface. Safety information is readily available with actionable information displayed in an easy to read and comprehensive manner. Customer support has been readily available and has provided quick solutions to any questions or concerns we have had. Implementation from our prior provider was a breeze with little to no problems. Review collected by and hosted on G2.com.

The image on the AI dash camera could be much better quality. Review collected by and hosted on G2.com.