Guru Reviews & Product Details

What I appreciate most is how it consolidates scattered information into one reliable source. You can interact with it through a chat, much like having a conversation with a knowledgeable colleague. Not only does it provide answers, but it also shows you precisely where the information originated by including citations, ensuring everything is verified and current. This feature is invaluable for teams working in areas such as compliance, HR, or IT support, where accuracy is essential. Review collected by and hosted on G2.com.

The initial setup process is slow and involves a lot of manual effort to create the knowledge base. The effectiveness of the AI is entirely dependent on the quality of the content you supply if you put in poor information, you'll get poor results. For very small teams or solo users, the system can feel unnecessarily complex and costly. Additionally, encouraging widespread adoption across a company and shifting established habits can be quite challenging. Review collected by and hosted on G2.com.

What I like most about Guru is the way it facilitates the storage of information and makes them easily accessible. The AI, driven suggestions and search are so efficient that one hardly has to spend time in looking for answers or documents. I also like the way the interface works, clean and straightforward, it is compatible with such tools as Slack and Google Workspace thereby making it very convenient to use during daily work. Collaborating across teams becomes very easy, efficient, and effective. Review collected by and hosted on G2.com.

There are times when the app is slow in syncing or updating with the newly added information. Besides, the process of setting up initial collections and permissions may be a bit daunting for the first, time users. But after everything is set up, it works perfectly. Review collected by and hosted on G2.com.

In the GURU.AI the CARD format keeps information concise and digestible with Clean UI, which makes it easy to use. GURU provides integration as browser extension and also with native mostly used tools. It contains large and powerful AI features making it very user-friendly for consuming knowledge, specially The AI-powered search function is works so accurate. And Also the platform is quick and direct to set up, no take any extra time. Review collected by and hosted on G2.com.

In The GURU.AI The initial setup of permissions, collections, and migrating large existing knowledge bases from other tools is time-consuming and complex project. And GURU is less focused on the executing automated workflows. Also Reaching Customer Support is not simple is that and also they takes time to respond on the queries. Review collected by and hosted on G2.com.

In The Guru.AI The interface for finding and viewing knowledge is simple and quick, which makes it easy to use in daily workflow. And Because of the excellent integrations and verified content, teams quickly adopt and rely on Guru for their daily tasks. And Also the The basic Card structure for content creation is simple to set up and start using, allowing me and my team to document knowledge quickly and in a digestible format. Review collected by and hosted on G2.com.

In the Guru.AI The per-user pricing model can become expensive, especially for large companies like our, that want to roll it out to every employee. Also the platform is more focused on knowledge retrieval than automating complex business processes. Reaching Customer Support for technical queries take longer time. Review collected by and hosted on G2.com.

As a QA Tester, what I like best about Guru is how quickly it allows me to access accurate internal knowledge without digging through multiple tools. The interface is clean, responses are reliable, and the search experience feels intelligent rather than keyword-heavy. It reduces a lot of back-and-forth during testing cycles, especially when verifying requirements or confirming expected behaviors. Review collected by and hosted on G2.com.

One drawback is that setting up and organizing collections at the start can be quite overwhelming, particularly for new teams that lack an established documentation structure. Additionally, some of the content permission settings are not always straightforward, which can make managing access a bit confusing. Syncing with other platforms sometimes needs to be checked manually, which adds extra steps. There are also certain features that seem buried under several layers of navigation, making it harder to quickly find information during active QA testing. Review collected by and hosted on G2.com.

The guru.AI has hiighly intuitive interface and user-friendly experience for content consumption. And the implementation process is direct to the point and quick to the set up. And also Seamless, in-workflow integration is Guru's biggest strength. AI-powered features like smart suggestions and search are also highly valued. And The in-workflow delivery and ease of access directly contribute to my daily workflow. Review collected by and hosted on G2.com.

In the guru.AI the UI can be less intuitive for content creation and organization. And Initial content population and structuring can be overwhelming for large organizations with extensive existing documentation. The Customer Support is slow for general issues and post implementation needs. Review collected by and hosted on G2.com.

The GURU AI has Simple and Understandable UI which makes it very easy to use from the starting and with its powerful many AI features it becomes part of my daily workflow. And Implementation is generally straightforward and fast, especially for integrating with common communication and productivity tools. And Also It also offers powerful Analytics to identify knowledge gaps and usage patterns. Review collected by and hosted on G2.com.

In the GURU AI The search functionality can be inconsistent without giving precise keywords. And the initial administrative setup and content organization for the large knowledge base can be overwhelming. And I also faced issues with reaching Customer Support, it takes time to respond on the issues. Review collected by and hosted on G2.com.

One of the most useful aspects of Guru is the way it delivers information at the exact moment you need it. The browser extension is incredibly smart while you are writing an email or opening a tool; Guru automatically displays relevant knowledge cards. The car-based structure makes it easy to keep content organized and readable. The verification workflow is another highlight. It assigns experts who must confirm the validity of the information periodically, preventing outdated knowledge from being shared across the team. Review collected by and hosted on G2.com.

Guru can be overwhelming to set up, especially when deciding how to structure collections, boards, tags, and access permissions. Maintaining verification cycles requires discipline if content owners forget to verify expired cards, the workspace can fill up with outdated information. The UI has many features packed into it, making it slightly confusing for beginners who prefer a simpler, minimal interface. Review collected by and hosted on G2.com.

Guru's biggest strength is how effortlessly it integrates into everyday work. The browser extension is incredibly smart; it shows the right information at the moment you are writing an email, responding to a chat, or browsing a tool. Instead of searching through folders, the answer simply appears where you are working. The verification system is also a standout feature. Each piece of information is assigned an expert who must periodically confirm that the content is still correct. Review collected by and hosted on G2.com.

Guru can become a bit overwhelming during setup, especially when organizing large collections and defining permissions for different teams. Maintaining the verification cycle also requires discipline; if owners don't review their cards regularly, the workspace can accumulate outdated content. The UI, while rich, can sometimes feel dense, especially for new users who are simply trying to find one piece of information. Review collected by and hosted on G2.com.

What I like best about Guru is how much it boosts both individual and team efficiency.

It cuts down the time we spend hunting for information and helps us organize knowledge and internal processes in a clean, accessible way. Instead of scattered docs and repeated questions, everything lives in one place, kept up-to-date and easy for anyone to find. It’s saved us hours and made cross-team alignment much smoother. Review collected by and hosted on G2.com.

1. Keeping content updated can require discipline

Guru does a great job surfacing knowledge, but it still relies on teams to regularly verify and maintain cards. Without clear ownership, information can become stale.

2. The verification system can feel demanding

While helpful, the reminders and verification workflow can become a bit noisy for teams with large knowledge bases or many SMEs. Review collected by and hosted on G2.com.