We have used travel councillors before and our journey has always gone without any problems all links along the way are perfect. Paula Hardman is our consultant she is so helpful even though she is... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Holiday Accommodation Service
- Ski Holidays
- Tour Operator
Written by the company
At Travel Counsellors, we are more than just a travel company - we are a community of caring professionals dedicated to creating extraordinary travel experiences. Whether that’s when we’re crafting personal travel itineraries for our leisure customers and corporate clients, supporting our Travel Counsellor business owners to show care and outstanding levels of personal service to their customers, working positively with our supplier partners, or by simply, looking after one another, within our people-powered, globally connected community. Our innovative and fast-growing technology platform enables the human connections our Travel Counsellors create every day. Now numbering over 2000 Travel Counsellors in six countries, our community is growing but we continue to deliver the personal touch, aiming to make each interaction with our customers, our partners and each other, feel special. We recognise that travel is both a privilege and can be used as a force for good, not only for the purposes of education, experience and, of course, enjoyment, but to support the communities across that globe that we travel to and work within. Our aim is to continue to create a diverse, open, and inclusive community here at Travel Counsellors, where memories are made daily, and where people – our TCs, customers, clients and colleagues – beat at the very heart of everything we do. Travel Counsellors is the proud winner of a 2020 Queen's Award for Enterprise in International Trade, Best National Travel Retailer in the 2022 British Travel Awards, TTG Top 50 Luxury Travel Agency of the Year 2024, TTG Top 50 Business Travel Agency of the Year 2024 and listed in the Sunday Times Best Places to Work 2024, supported by WorkL.
Written by the company
Contact info
Travel Counsellors is based in the UK, Ireland, the Netherlands, Belgium, South Africa, UAE , United Kingdom
- www.travelcounsellors.com
Replied to 100% of negative reviews
Typically replies within 1 week
Information,reliability and enthusiasm
We have booked several holidays with Liz Hemingway of Travel Counsellors. She is always helpful and informative about the nature of the holiday and full of enthusiasm and ideas to choose from. On the one rare occasion in the past that we had a problem with the company we were travelling with, Liz immediately went into action and sorted it for us.
Thank you Em Jones TC
I just wanted to thank Em Jones from Travel Counsellors for booking us the holiday to remember.
On arrival to our room we had a welcome bottle of bubbly on ice and a personalised card from Em waiting for us. What a lovely touch.
Em kept in regular contact with us throughout our stay and even resolved an issue we had with our hotel room by contacting the hotel directly and wow what a fantastic room we were moved into.
Thank you so much Em - I look forward to booking our next holiday with you.
Everything arranged and done…
Everything arranged and done professionally.
Great Service and recommended to all my friends
Great holiday
Great holiday, great locations great hotels. No issues things ran very smoothly and as they should. Sandra can’t do enough to help, she is extremely professional, that’s my fourth holiday with my daughters through her, I will continue with some more next year. Thanks Sandra from us all.
Everything you could ask and more.
Samantha was brilliant from start to finish. The initial call was so helpful, she listened to our needs and took everything on board. She came back to me so quickly with suggestions and we'd booked our trip within a few days. Her attention to detail and speedy responses were very reassuring. She organised everything from accommodation and flights to airport lounges and was always on hand to answer questions and help. I could not recommend Samantha highly enough. We will without doubt entrust our holidays to her in the future.
Katherine is amazing
Katherine is amazing! Our trip to Miami was perfect! She doesn’t mind at all if you change things (which we did a few times) and is always responsive and so helpful. We will only use her from now on. Highly recommend!
Another amazing holiday, first class service
Another amazing holiday arranged for us by Rachael Burridge, this time to Borneo and Singapore. The holiday was tailored to include all the elements we wanted with seamless transfers. Such great service made our holiday totally stress free. Thank you Rachael
Brilliant 4 days in Krakow
Brilliant 4 days in Krakow. Lovely Hotel ideally located in Krakow centre, tours arranged by Travel Counsellors to Auschwitz - Birkenau, The salt mines and Schindlers Factory all worked like clockwork and were well worth the money.
Great holiday well organised stress…
Great holiday well organised stress free holiday xx
Had a amazing trip
Had a amazing trip, Paula has been fantastic from start to finish and made our holiday very special.
Again your Representative Tracey…
Again your Representative Tracey Blackman arranged our holiday on the NC 500 Scotland
Our holiday went with no issues her details information covered everything we needed to know and easy to follow.
She checked on every detail and on us.
Excellent service
Thank you Tracy
Tyrone and Paula Heard
Amazing experience
We had such a great experience with Louise! She really listened to what we did and didn’t want, making sure everything was tailored perfectly for us. She was extremely attentive and friendly throughout the whole process — she truly did everything for us. We were kept informed every step of the way, which made everything run so smoothly and ensured we really could relax. Couldn’t recommend Louise highly enough!
Jasmine Faulkner has been helping me plan my wife’s 40th
Jasmine Faulkner has been helping me plan my wife’s 40th holiday she has been amazing as I’ve changed my mind like 4 times.she found us an amazing hotel in Lisbon and we both looking forward to keep up the great work Steven
Wonderful experience
We’ve used travel counsellors a few times now. Always very helpful. Great suggestions. Give you what you ask for. Well organised travel and bookings. Takes the stress out of booking a holiday. Would highly recommend using them.
Charlotte was brilliant at finding us a…
Charlotte was brilliant at finding us a car for the holiday. She got us a great price and gave us good options to choose from. She also had knowledge of what it was suitable for Corfu.
We wouldn’t book holidays through…
We wouldn’t book holidays through anyone else - Clare is brilliant & another fantastic break, thank you very much.
Holiday to Kos 2025
Every need is anticipated and I know that when I ask Zoe for help and advice it can be trusted. When we travel I travel with confidence as she has prepared every detail.
Kelly listened to my request and was…
Kelly listened to my request and was able to provide all the details and choice in a timely manner. She used her own experience of Greece to tailor my Holiday by offer recommendations and adventures. Any issues dealt with ease.
A flawless holiday
Again we had flawless travel arrangements. Flight times and airpirt tailored to our preference. The hotel and resort were great. Cannot think of anything which could be improved. Total trust in Dawn's skills.
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