Oral Com.
FUNDAMENTALS OF COMMUNICATION
Communication: VERBAL AND NON-VERBAL
Elements of Communication
Speaker- source of information or message.
Message- Information, ideas, or thoughts, conveyed by the speaker, in words or in action.
Encoding- the process of converting into words, actions or other forms that the speaker understands
Channel- the medium or the means, such as personal or non-personal, verbal or non-verbal in which the encoded
message is conveyed. VISUAL OR AUDITORY.
Barrier or Noise- the distractions in a communication.
TYPES:
>External- distractions in the physical environment
>Internal- distractions within the communicator.
>Semantic- unintentional misunderstanding, caused by ambiguity, ethnic
slurs , profanity, and vulgar speech.
Decoding- process of interpreting the encoded message of the speaker by the receiver.
Receiver- recipient if the message.
Feedback- reactions, responses, or information provided by the receiver.
Context- the environment where communication takes place.
TYPES OF CONTEXT
PHYSICAL- includes concrete context.
SOCIAL- refers to the nature of relationship existing between or among the communicators.
PSYCHOLOGICAL- involves the communicator’s mood and feelings,
CULTURAL- comprised of the beliefs, values, and norms shared by a large group of people.
HISTORICAL- involves the background provided by previous interactions between or among communicators which affect understanding
of the current exchange.
FUNCTIONS OF COMMUNICATION
CONTROL- Communication functions to control behavior,
SOCIAL INTERACTION- Communication allows individuals to interact with others.
MOTIVATION- Communication motivates or encourages people to live better.
INFORMATION DISSEMINATION- Communication functions to convey information.
EMOTIONAL EXPRESDSIONS- Communication facilitates people’s expression of their feelings.