Employability Skills

Unit-1

Session 1: Introduction to Communication

C. Short answer questions

Que 5. Write down the seven factors affecting perspectives in communication.

Answer: The seven factors affecting perspectives in communication are

 (i) Language
 (ii) Visual Perception
 (iii) Past Experience
 (iv) Prejudice
 (v) Feelings
 (vi) Environment
 (vii) Personal Factors
 (viii) Culture

Que 6. Give an example of the following:

(a) Clear communication

(b) Complete communication

Answer: (a) Clear Communication means – Be clear about what you want to say. Example:

Ramesh bring your maths fair notebook tomorrow.

(b) Complete Communication means – Your message should have all the needed information. Example:

Ramesh bring your maths fair notebook tomorrow.

Session 2: Verbal Communication

Short answer questions

Que 4. Write down the different types of verbal communication. Give an example for each type.

Answer: Types of Verbal Communication are

 (i) Oral or Spoken Communication: Communication that involves talking. Examples: Face-to-Face
conversation, Group Discussion, Talking to family members at home, conversation with public through
speeches, etc.
 (ii) Written Communication: Communication that involves written or typed words. Example: Wring
letters, notes, emails, SMS, etc.

Session 3: Non-Verbal Communication

C. Short answer questions

Que 6. Give examples of any four common signs used for visual

Communication.

Answer: Common signs used for visual communication are

Session 5: Writing Skills: Sentences

Short answer questions

Que 5. Write one sentence of each type—statement, question, exclamatory and order.

Answer: Statement: It is very cold.

Question: How is the weather?

Exclamatory: Oh, it’s so cold!

Order: Wear your sweater.

Que 6. Which is your favourite festival? Write two paragraphs about your favourite festival. Each
paragraph should have a minimum of four sentences. Make sure you follow all the rules about sentences
and paragraphs you have learnt.

Answer: – -self practice–

Que 7. Practice speaking correct sentences with your classmates. Try and find the parts of sentences which
you use commonly.

Answer: – self practice –

Session 7: Greetings and Introductions

B. Short Answer Question

Que 1. Write two to three lines you would use to introduce yourself

Answer: Do It Yourself
Session 9: Asking Questions I

Short answer question

Que 5. Re-arrange the words to form questions.

a) she/like/sing?/Does/to

b) waiting/What/are/you/for?

c) play/like/football?/Do/you/to

d) fighting?/they/are/Why

Answer:

a) Does she like to sing?

b) What are you waiting for?

c) Do you like to play football?

d) Why are they fighting?

Unit -2

Self-Management Skills

Session 1: Introduction to Self-management

A. Subjective questions

Que 3 Write a short note on the factors influencing self-management.

Answer: Factors influencing the self-management are emotions, thoughts, health conditions, hobbies, interests,
abilities and behaviours.

Que 4. List any 05 self-management skills.

Answer: Self-Management skills are-

 Self-awareness
 Self-control
 Self-confidence
 Self-motivation
 Problem solving
 Personal hygiene and grooming
 Positive thinking
 Team work

Que 5. Draw an outline of your right hand and label each finger with different factors that influence you in
managing yourself.

Answer:

 Thumb: Self-awareness - Recognizing strengths and weaknesses.

 Index: Goals - Setting clear, actionable objectives.
 Middle: Discipline - Consistent effort and focus.
  Ring: Motivation - Inner drive to keep moving forward.
 Pinky: Resilience - Bouncing back from setbacks.

These five elements guide how I manage my actions and decisions.

Session 3: Self-Confidence

B. Short answer question

Que 1. What are the factors that affect self-confidence?

Answer: Factors that affect self-confidence are: –

 (a) Negative Thinking

 (b) Overconfident
 (c) Negative attitude.

Some factors that decrease self-confidence are:-.

 (a) When we think we cannot do a particular work.

 (b) When we keep thinking of our past mistakes and feel bad about it, instead of learning from them.
 (c) When we expect to be successful at the first attempt itself and do not try again.
 (d) When we are surrounded by people who have a negative attitude, which is reflected in their speech.

Session 5: Personal Hygiene

B. Short answer question

Que 1. List three things you will do for personal grooming in each of CARE, WASH and AVOID to keep
clean.

Answer: CARE

 Keep your hair free of dandruff.

 Rub oil/cream to take care of your skin.
 Brush your teeth daily.
 Change your toothbrush as soon as it de-shapes.
 Cut your nails every week.

WASH

 Wash your hands frequently.

 Take bath every day .
 Wash your clothes regularly.
 Wash your hair at least every second day.
 Wash your feet often.

AVOID

 Blow your nose/cough into a handkerchief to avoid spreading germs.

 Keep your feet dry and change your socks every day.
 Unit -3
ICT Skills

Session 1: Introduction to ICT

B. Short answer questions

1. Give any two uses of ICT at home.

Answer: E-mail, Communication, Online Shopping, Business, etc

2. What are the emerging skills in ICT?

Answer: Emerging ICT skills that you need are

 knowing how to operate computers; and

 knowing how to browse the Internet for collecting, storing, and disseminating information

3. What are the key skills one should possess to use ICT?

Answer: Key skills one should possess a sound knowledge to work independently on various software and
computers.

Session 2: ICT Tools: Smartphones and Tablets — I

A. Short answer questions

1. Identify the following symbols and write the name in the blank space.

Answer: (a) Phone (b) Calendar (c) Music (d) Clock (e) Photo (f) Message

2. Write any two differences between a smartphone and a tablet.

Answer: Differences between Smartphones and Tablets are-

Smartphones
  The smartphone allows us to make calls and do things that we normally do using a computer, such as
browsing the web, sending e-mails, making video calls, playing games, listening to music, watching
movies, and much more.
 Smartphones can be used anywhere – at home, in the office, or on the road.
 Smartphones use a wireless network to make calls and to connect to the Internet.

Tablets

 The tablet’s screen is bigger than the mobile screen, so it is suitable for reading books, news, article, etc.
 A tablet is a mini computer with input, output, and processing functions and you can perform all the
functions that one can perform on a computer.
 Tablets are not suitable for a phone call, while a smartphone is suitable.

Session 4: Parts of a Computer and Peripherals

B. Short answer questions

1. Write the purpose of the I/O devices.

Answer:

Input/output device Purpose

Mic/ Microphone To record voice on the computer and to communicate
Scanner To scan/capture a paper image, document, and converts it to a digital file on the computer
Camera To record videos and photographs
Barcode Reader To record the items purchased in order to create the receipt or bill
Printer To print out the visual output as displayed on the monitor or on the paper
Speaker To play out loud all the sound-based output from the computer

Session 5: Basic Computer Operations

B. Short answer questions

1. Describe the functions of at least 5 types of keys.

Answer: Functions of the five types of keys are –

(a) Function Keys: Keys labeled from F1 to F12 are function keys. You use them to perform specific functions.
Their functions differ from program to program.
(b) Control Keys: Keys, such as Control (CTRL), SHIFT, SPACEBAR, ALT, CAPS LOCK, and TAB, are
special control keys that perform special functions depending on when and where they are used.

(c) Enter Keys: You use the ENTER or the RETURN key to move the cursor to the beginning of a new line. In
some programs, it is used to send commands and to confirm a task on a computer.

(d) Punctuation Keys: It includes keys for punctuation marks, such as colon (:), semicolon (;), question mark (?),
single quotation marks (‘ ’), and double quotation marks (“ ”).

(e) Navigation Keys: Keys, such as the arrow keys, HOME, END, PAGE UP, and PAGE DOWN are navigation
keys. These are used to move up and down, right and left in a document.

(f) Command Keys: Keys, such as INSERT (INS), DELETE (DEL), and BACKSPACE are command keys.

 When the INSERT key is turned ON, it helps you overwrite characters to the right of the cursor.
 The DELETE key and the BACKSPACE key are used to remove typed text, characters, and other objects
on the right and left sides of the cursor, respectively.

2. Describe the functions of a mouse.

Answer: A mouse, as shown in the figure is a small device that you can use to move, select, and open items on
your computer screen.

The functions of the Mouse are–

 Point and Click: Mouse allows you to point to any object on the screen and click on that to select it.
 Roll Over/Hover: Mouse can also use to roll over/hover upon any object, sometimes by hovering you can
see details of the object.
 Drag and Drop: Drag and Drop is used to move the object/file from one location to another. To move an
item, you need to click it, and then hold the mouse button down, to move the item to a new location. After
you move the item to the new location, you release the mouse button.
 Double Click: It means quickly clicking the left mouse button twice. When we double-click the file icon,
it will open the file.

Session 6: Performing Basic File Operations

B. Short answer question

1. Write a short note on the uses of the internet.

Answer: The most common uses of the Internet are-

 Searching Information
 E-mail and Chatting
 Entertainment
 Social Networking
 Shopping
 Online Booking
 Online Learning
 Online Banking

Session 8: Communication and Networking — Internet Browsing

B. Short answer questions

1. List the steps to search for information using a web browser.

Answer: Open a web browser, such as Internet Explorer or Google Chrome.

To search for information, follow the given steps:

 Type http://google.co.in in the address bar

 Type ‘best hill station in India’ in the Google search bar
 Press Enter
 Scroll the screen and click on the link for the page you want to see.

Session 10: Communication and Networking — Creating an Email Account

Short answer questions

1. What characters should the password have in e-mail address, to make it more secure?

Answer: A password should be at least 8 characters long and contain letters, numbers and special characters (e.g.,
$%#). This will make it more secure.

Unit -4

Entrepreneurship Skills I

Session 1: What is Entrepreneurship?

B. Short answer question

1. List three businesses seen around you. Share details of what the business does, and how they run it.

Answer: Do it by Yourself

Session 2: Role of Entrepreneurship

A. Short answer question

Answer the following questions in your own words.

1. Gulab lives in a small village in Rajasthan. She noticed that all the women in her village were good at making
paintings and handicraft product. She collected money and started a business. Gulab would help the women to get
material from cities and support them in making latest designs. She would then arrange for these paintings and
handicraft products to be sold in big cities. How do you think Gulab, is helping her society as an entrepreneur?

Answer: Yes

2. Give examples of three entrepreneurs you know who live around you. Write how they are helping your city?

Answer: DIY

Session 4: Distinguishing Characteristics of Entrepreneurship and Wage Employment

B. Short answer questions

1. List any four characteristics of entrepreneurship.

Answer: Characteristics of entrepreneurship are –

 Ability to take up risks

 Believe in hard work and discipline
 Adaptable and flexible to achieve the goals of enhancing quality and customer satisfaction
 Knowledge of the product and services and their need or demand in the market
 Financial literacy and money management skills
  Effective planning and execution

2. List any two characteristics of wage employment.

Answer: Characteristics of Wage employment are –

 Wage employment does not involve too much risk.

 Continuity of the service depends on the terms and conditions laid down in the contract between employee
and employer.

3. Name any one factor that is common to both entrepreneurship and wage employment on a contract basis.

Answer: They both work to make money.

Session 5: Types of Business Activities

B. Short answer question

1. What are the 3 types of business activities? Explain with examples.

Answer: Three types of business activities are –

1. Product business: A business where a seller and buyer exchange an item, which can be seen and touched,
is called a product-based business. For example, a Sports Shop.
2. Service business: A business where a seller helps the buyer to finish some work. For example, a cricket
coaching center.
3. Hybrid business: A hybrid is the one where the business is doing both selling product and selling services.
Amit starting a coaching centre for coaching and selling books & notes.

Session 6: Product, Service and Hybrid Businesses

B. Short answer questions

1. What are the key differences between product- and service-based businesses?

Answer: Key differences are

Keys Product Business Service Business

Seen & Touched Product can be seen and touched. Service cannot be seen or touched.
A product can be made and stored in a shop or a A service, for example, cutting hair,
Stored
warehouse cannot be stored.
A product can be either made at home or in a A service cannot be made or
Make & Transported
factory. It can be transported. transported.
The quality and quantity of a service
Same quantity and The quality and quantity of the product will be the
can be different at
quality same every time.
different times

2. If you had a choice to start a business of your own, which business will you start (include in your reply
the product or service that you would like to take up)? Why do you want to start this type of business?

Answer: As per my choice, I want to start a service business, because it requires less money and gives maximum
profit.

The answer to this question is vary student to student.

3. What is the meaning of manufacturing and trading-based business?

Answer: Manufacturing Business: In this business, products are made in factories or homes, and sell that
product.

Trading-based business: In a trade business, they buy the product from the manufacturer and sell it to a retailer
or customer.

Session 7: Entrepreneurship Development Process

B. Short answer questions

1. My customers are not buying my food product because they do not like the flavour of it. What step of the
business should I follow next?

Answer: Step you need to follow:

 Understanding customer needs: You need to follow customer like and wants.
 Improving Product: You need to improve the product quality as per customer needs.

2. Write the four steps of entrepreneurship development. Give one example.

Answer: Four steps of entrepreneurship development are –

 (a) Business Idea

 (b) Getting money and material
 (c) Understanding Customer needs
 (d) Improving Product/Service

Unit -5

Green Skills I

Session 1: Society and Environment

B. Short answer questions

1. What are the five sources of energy available to us? Give two examples of each source.

Answer: Five sources of energy are –

 (a) Sun – Solar Energy, Electricity

 (b) Wind – Wind Energy, Electricity
 (c) Water – Hydropower
 (d) Natural Gas – Electricity
 (e) Coal – Light and Electricity
 (f) Nuclear plants – Electicity

2. What are the sources of pollution?

Answer: Factory wastage, Fossil fuel emissions, Agricultural Waste, Plastic, Insecticides, Pesticides, Chemicals,
Cattle dung, etc.

3. Classify the following under the three respective categories of natural resources:
Air, iron, sand, petroleum, wind, clay, fish, forest, gold, pearls.

Answer:

Inexhaustible Renewable Non- renewable

Iron, Gold, Pearls, Fish Wind, Forest, Air Petroleum, Sand, clay

Session 2: Conserving Natural Resources

B. Short answer questions

1. Write any three actions which you can take to conserve energy.

Answer:

 Switch off lights, fans, TV, and other electrical items, when not in use,
 Do not keep the door of a refrigerator open for a long time.
 Travelling in a bus or travelling in a group in a carpool is better than going alone in a car.
 Use methods of cooking that use less energy, like use a pressure cooker or solar cooker to cook food

2. Describe any three methods of water conservation.

Answer: Methods of water conservation are

 Growing vegetation in the catchment areas

 Constructing dams and reservoirs to regulate supply of water.
 Judicious use of water in our day-to-day life.
 Rainwater harvesting should be done by storing rainwater and recharging groundwater.
 Sewage and Industrial wastes should be treated and only the clear water should be released into the rivers.

3. What is the purpose of soil conservation?

Answer: Soil conservation means checking soil erosion and improving soil fertility by adopting various methods.

The purpose of Soil Conservation –

 Maintenance of soil fertility

 Control on grazing
 Reforestation
 Terracing
 Contour ploughing

4. State any three ways by which we can save energy.

Answer: Ways of conserving Energy are –

 Switch off lights, fans, TV, and other electrical items, when not in use
 Use tube lights and energy-efficient bulbs that save energy rather than bulbs.
 Keep the bulbs and tubes clean.
 Remove dust on the tubes and bulbs to improve lighting levels by 10 to 20%.
 Use a pressure cooker to save the energy required for cooking.
 Keep vessels covered with a lid during cooking. It is useful in cooking the food faster and saving energy.
 Electric items like air conditioners geysers, heaters, and dryers use a lot of electrical power. Use them
when necessary.
 Do not keep the door of a refrigerator open for a long time.
 Cool hot food before putting it in the refrigerator.

Session 3: Sustainable Development and Green Economy

B. Short answer questions

1. What are green skills?

Answer: The skills used for promoting a green economy are known as green skills. These skills are needed in
areas similar to renewable energy, sewer water treatment, climate-resilient cities, green construction, solid waste
management, etc.

2. Give two examples of green skills that you can start learning from now.

Answer: Green Skills are – (a) Technical Skills, (b) Vocational Skills, (iii) Life Skills, (iv) Critical Thinking
Skills