Good Afternoon. This is Patio Hotel. How may I assist You?
Good morning. I would like to make a reservation from September 13th to September 15th. Do you have
any vacancies?
Yes, ma'am, we have several rooms available for that weekend, What type of room do you prefer?
deluxe room, please.
Your room is Php_5,000 per night. With a complimentary breakfast. Can i have the name the reservation
will be under?
Ventura.
Great! How many guests will be staying with us?"
It's Just Me.
May I have your email address, contact number, and your complete address, please?
Sure. My email is [email protected], my contact number is 12345678910, and my address is Lot 10
Block 2 st paul Batangas City.
Ms, Ventura, I would like to inform you that your room rate is Php 5,000 per night, which includes
complimentary breakfast. For your stay, it will be a TOTAL of Php 10,000.
Okay noted
Ms. Ventura, your reservation is confirmed. Upon check-in, we require a Php 5,000 incidental deposit for
minibar or restaurant charges, which will be fully refundable at check-out. Is that okay with you?
Yes
okay good, Now I'll need your credit card information to reserve the room for you. Name of the cardholder,
what type of card it is, and what the expiration date is.
Khyl Ventura Visa. The number is 0000567809876543 The date is September 2029
Do you have any special requests?
None
Alright, Ms, Ventura, now lam going to repeat your reservation details. You'lL be checking in on the 13th of
September, and you'll be checking out on the 15th of September in a Deluxe room with_a_ total_amount
of Php 10,000. Your email is [email protected], the contact number is 12345678910, and your address
is Lot 10 Block2 St.paul Batangas City. The Credit card details are Visa. The number is
0000567809876543, and the expiration date is September 2029. and you don't have any special
requests• Did get all the information correct, ma'am?
Yes you are correct
Thank you, Ms, Ventura, for choosing the Patio hotel. See you on Sept 13. Have agreat day.